Having read most of the reviews, both positive & negative, our overall feeling was that it grew on us as the week went on. My wife speaks Italian which helps break the ice. Staff - Teresa, Allesandra (Reception) & Salvatore (Bar) deserve special mention as they couldn't have been more polite & attentive. Room - 026, paid extra £200 for... more

Looks palatial on the outside and inside too in parts. Pleasant room - old fashioned but we were happy with that - and good bathroom. Comfortable public rooms. We had a ground floor corner room with sea view. Unfortunately the other side faced the new motorway some distance but one hears the noise and it was necessary to shut windows... more

Terrible food, terrible service, terrible hotel - definitely not a 4 star. I would strongly recommend anyone planning to visit that they take notice of this year's Trip Advisor reviews and please don't waste your hard earned money on this dive. We have just returned from a 2 week stay and there is nothing at all I can say that's... more

The transfer from the airport was efficient and pleasant, reception were friendly and professional, The rooms were disappointing. clean enough but quite small, however we were lucky as we were given two rooms with balconies others we spoke to complained their rooms were very small. The Buffet evening was good and I expected the singer to be dire from reviews... more

I was due to stay here for two weeks with my teenage brother and parents. Needless to say we left after our first night threatening to return home immediately. Definately not a four star hotel!! The standard rooms given to my brother and I were tiny and drab. The bathrooms came complete with chipped tiles, In my brothers case a... more

This hotel is the biggest tourist trap we have ever stayed in. Absolutly everything about this hotel is a rip off. The rating this hotel should have is 2 star, maybe 3 but most definately not a 4 or 4+ as some brochures list it. There are many very good hotels in Sicily and this is by far the worst... more

Good experience, hotel looks a bit old fashioned at first until you realise its just been refurbed in that sort of style. Etna view worth is paying for but its a long way away (which could have benefits I guess if it erupts again). Its a long trek down for beach lovers as both the hotel and the town are... more

The hotel must have been quite THE place once upon a time. There is an air of faded grandeur, and there is no doubt the hotel occupies a prominent position in the town, on a small promontory at the end of Corso Umberto. Taking pride of place on the small stage by the swimming pool terrace are two huge sepia... more

Great location at the edge of town. Friendly staff, very nice pool. A great place to relax. more