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Hotel Mercure Siracusa Prometeo

Certificate of Excellence
Viale Teracati 20, 96100 Syracuse, Sicily, Italy
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Best prices for: 1 room 1 guest
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Hotel Mercure Siracusa Prometeo
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Hotel Mercure Siracusa Prometeo
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658 reviews from our community

Traveler rating
    366
    252
    27
    10
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (658)
  • Mar-May only
    (149)
  • Jun-Aug only
    (245)
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    (177)
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Buckingham, United Kingdom
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this hotel mainly because it offered parking which in Sicily counts for a lot. However on arrival we realised the hotel offered more. It is not far from the main road into Syracuse and easy to find. The parking was free on site if uncovered and a fee if covered. We chose the uncovered parking which we found... More 

Was this review helpful? Yes
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Sheila, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon in Siracusa.... More 

Budaors, Hungary
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 2, 2014

The hotel was clean and spacious with nice communal areas. A little bit far from Ortiga (25-30 min by foot) but it is better than stay in an old house (old walls/ smelly/musty /moldy etc.) in the historic area...and every nights it was safety to walk back from Ortiga. My room(103)was comfortable, clean(!) spacious and very calm(!) with a good... More 

Was this review helpful? Yes 3
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Mr Isti82, Thank you for taking the time to let us know about your recent experience in our Property. We regret the standards of service and the behaviour of our staff fell short of your expectations and we ask you to accept our most sincere apologies. We regret in particular about the problem you had at your arrival about... More 

New York
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 17, 2014

This is a typical business hotel of medium to hi level. In town like Syracuse you want to stay in a more interesting place. It is clean, with good service, good breakfast. Overall: I would not stay in this hotel on romantic trip, it has a zero charms.

Was this review helpful? Yes 1
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. Kind regards Yours sincerely, Verbiana Nardo – General Manager More 

Warrington
Top Contributor
157 reviews 157 reviews
80 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed October 14, 2014

Hotel right opposite the Greek ruins. Hotel car park free outdoor, paying indoors are accessed just to the left of the front entrance down a steepish slope. Reception provided entrance through the barrier. Friendly checkin. Room spacious bit quirky with tv set within large mirror over dressing table. Comfortable large bed. Good breakfast in rooftop restaurant. Pool very small just... More 

Was this review helpful? Yes 1
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon in Siracusa.... More 

Lisbon, Portugal
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 7, 2014

We were supposed to stay in Hotel Mercure Siracusa Prometeo for three nights, but our son got varicella and we had to stay for 9 nights and we have to say that, regarding the hotel, our stay was perfect. The room was great, with lots of space, always perfectly clean, the bed was incredibly large and the bathroom, with the... More 

Was this review helpful? Yes 1
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear NunoM, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon in Siracusa,... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 31, 2014

The hotel was easy to find and good for travelling around the area. There is a car park ( free) which we used. The hotel had friendly, helpful staff, the room good and kept clean. The bar area was lovely on the roof top and the rooftop pool perfect for cooling down with excellent views. I am Coeliac and they... More 

Was this review helpful? Yes 2
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Rachel P, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. Looking forward to welcoming you soon again in Siracusa,... More 

Sao Paulo, SP
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 19, 2014

If you have little time for this city and your main interest rely on visiting the ruins of the site of Pantalica (known for its extensive cemeteries tombs dating from the 13th to the 7th centuries BC) this is the place to stay. With a good camera you can take pictures of the site right from the swimming pool. It's... More 

Was this review helpful? Yes 2
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review
Google Translation

Gentile Beia, desidero ringraziarla per i suoi commenti relativi al suo recente soggiorno presso la nostra struttura, e mi auguro... More 

Bodmin, United Kingdom
Senior Contributor
26 reviews 26 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 2, 2014

Great facilities, we especially enjoyed the rooftop pool. Bit of a trek into Ortigia but great location next to the archeological park - the Greek ampitheatre is not to be missed! Breakfast was fantastic and we ate dinner one evening which was also lovely. Staff are friendly, professional and attentive. There is one huge draw back and that is the... More 

Was this review helpful? Yes 2
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