We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Mercure Siracusa Prometeo

Certificate of Excellence
Viale Teracati 20, 96100 Syracuse, Sicily, Italy
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Mercure Siracusa Prometeo
Professional photos View all
Browse nearby
Hotel Mercure Siracusa Prometeo
Add Photo Write a Review

713 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    389
    281
    29
    11
    3
See reviews for
96
332
27
149
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (713)
  • Mar-May only
    (157)
  • Jun-Aug only
    (292)
  • Sep-Nov only
    (177)
  • Dec-Feb only
    (87)
All months
Melbourne, Victoria, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent stylish modern hotel, close to all areas with amazing roof top pool with city views! We stayed with a large family of 7 which was great value for money. The staff were so welcoming, friendly and helpful at all times. Excellent service, with great wifi access! I travel a lot and definitely recommend this as an excellent option.

Was this review helpful? Yes
Oz In Rome
Level Contributor
103 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel does not have a family room to accommodate 2 adults and 2 children. So we had to book two rooms. The rooms are small but very clean and well equipped. We had rooms I. The back of the hotel and is very quiet. The hotel is conveniently located, about 200 meters from the archeology site. There is a... More 

Was this review helpful? Yes
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear J_in_Rome, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon in Siracusa.... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel ticks all the right boxes. The accommodation was pleasant and spotless and the breakfast was excellent offering many choices. The service was very good. We did not try the swimming pool on the roof, but others did from middle morning. Room service was very good. The hotel was near the tomb of Archimedes, so it was very well... More 

Was this review helpful? Yes
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Mary D, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon in... More 

Stockholm, Sweden
2 reviews
5 of 5 stars Reviewed 3 weeks ago

From my point of view it was absolutely the best place to live in Siracusa. The spacious room with a window all over one wall which contributed to a great feeling of freedom, good style and optimism specially when I woke up in the morning. The room was cleaned regularly by very kind, and carry cleaning la The he bathroom... More 

Was this review helpful? Yes
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Aleksandra, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We really hope to have the opportunity to welcome you... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After being unhappy with an accommodation we had previously booked we walked into this gem of a place. It's very clean, the staff are well trained and speak English and it's only 20 mins walk from the centre. Our bikes were stored in one parking place and we forgot and out them. We would like to thank the staff for... More 

Was this review helpful? Yes
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear CPMalta, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon in Siracusa.... More 

london
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 19, 2015

a haven room ready on arrival spotless, cleaning superb fantastic breakfast lovely pool pleasant staff eg Alessandro on the desk jacuzzi worked in room aircon worked just a great clean modern hotel. well done all.

Was this review helpful? Yes
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Mauricean, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon in Siracusa.... More 

Warsaw, Poland
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 18, 2015

Room: average room but nothing worked really well - shower leaked, noisy air con and I could hear the water draining away from the room above. Services: in the morning I wanted to use the gym but my card did not open the door to the health suite. It took them 30 mins to sort it out which is a... More 

Was this review helpful? Yes
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service and the behaviour of our staff fell short of your expectations and we ask you to accept our most sincere apologies. We regret in particular about the problem you had with the access to... More 

Sandbach, United Kingdom
Level Contributor
181 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed June 18, 2015

A lovely hotel with good service, a great breakfast, rooftop pool and sun lounge and all modern clean and well presented. With a 15 minute walk to the old island town of Otilaga it is also well located. The staff were polite and helpful and there is free parking as well

Was this review helpful? Yes
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Dave A, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

298 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (172)
Viewed
Pool/beach area (19)
Viewed
Hotel & grounds (21)
Viewed
Bathroom (24)
Viewed
View from room (5)
Viewed
Room/suite (36)
Viewed
Dining (10)
Viewed
Other (57)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (101)
Viewed
Amenities (10)
Viewed
Double Privilege Room (35)
Viewed
Pool (16)
Viewed
Restaurants and Bars (15)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (8)
Viewed
Dining (4)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Syracuse hotels
1.2 mi away
Algila Ortigia Charme Hotel
2.6 mi away
Grand Hotel Minareto
Grand Hotel Minareto
#10 of 68 in Syracuse
4.5 of 5 stars 810 reviews
4.2 mi away
Hotel Borgo Pantano
Hotel Borgo Pantano
#1 of 68 in Syracuse
5.0 of 5 stars 777 reviews
Show Prices
Show Prices
Show Prices
3.7 mi away
Hotel Caiammari
Hotel Caiammari
#9 of 68 in Syracuse
4.5 of 5 stars 229 reviews
3.8 mi away
Hotel Principe di Fitalia
Hotel Principe di Fitalia
#44 of 68 in Syracuse
4.5 of 5 stars 433 reviews
0.8 mi away
Una Hotel One
Una Hotel One
#22 of 68 in Syracuse
4.0 of 5 stars 595 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay