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All 66 Syracuse hotels

Hotel Mercure Siracusa Prometeo

4.0 of 5 Hotel   |   Viale Teracati 20, 96100 Syracuse, Sicily, Italy
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Hotel Mercure Siracusa Prometeo
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Ranked #6 of 66 Hotels in Syracuse
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
latiffe New York
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587 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a typical business hotel of medium to hi level. In town like Syracuse you want to stay in a more interesting place. It is clean, with good service, good breakfast. Overall: I would not stay in this hotel on romantic trip, it has a zero charms.

Was this review helpful? Yes 1
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. Kind regards Yours sincerely, Verbiana Nardo – General Manager More

Warrington
Top Contributor
140 reviews 140 reviews
77 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel right opposite the Greek ruins. Hotel car park free outdoor, paying indoors are accessed just to the left of the front entrance down a steepish slope. Reception provided entrance through the barrier. Friendly checkin. Room spacious bit quirky with tv set within large mirror over dressing table. Comfortable large bed. Good breakfast in rooftop restaurant. Pool very small just... More

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siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon in Siracusa.... More

Lisbon, Portugal
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 7, 2014

We were supposed to stay in Hotel Mercure Siracusa Prometeo for three nights, but our son got varicella and we had to stay for 9 nights and we have to say that, regarding the hotel, our stay was perfect. The room was great, with lots of space, always perfectly clean, the bed was incredibly large and the bathroom, with the... More

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siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear NunoM, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon in Siracusa,... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 31, 2014

The hotel was easy to find and good for travelling around the area. There is a car park ( free) which we used. The hotel had friendly, helpful staff, the room good and kept clean. The bar area was lovely on the roof top and the rooftop pool perfect for cooling down with excellent views. I am Coeliac and they... More

Was this review helpful? Yes 2
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Rachel P, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. Looking forward to welcoming you soon again in Siracusa,... More

Sao Paulo, SP
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 19, 2014

If you have little time for this city and your main interest rely on visiting the ruins of the site of Pantalica (known for its extensive cemeteries tombs dating from the 13th to the 7th centuries BC) this is the place to stay. With a good camera you can take pictures of the site right from the swimming pool. It's... More

Was this review helpful? Yes 2
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review
Google Translation

Gentile Beia, desidero ringraziarla per i suoi commenti relativi al suo recente soggiorno presso la nostra struttura, e mi auguro... More

Bodmin, United Kingdom
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 2, 2014

Great facilities, we especially enjoyed the rooftop pool. Bit of a trek into Ortigia but great location next to the archeological park - the Greek ampitheatre is not to be missed! Breakfast was fantastic and we ate dinner one evening which was also lovely. Staff are friendly, professional and attentive. There is one huge draw back and that is the... More

Was this review helpful? Yes 1
Reading, UK
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 26, 2014

This is a very indifferent hotel with many things wrong, however, by and large, the staff were very good indeed. First do not be mislead by the pool photographs it is tiny and there are nowhere near enough sun loungers for 100+ room hotel. The rooms were pleasant with a good contermporary decor but a bit on the small side... More

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siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Illagerrub, Thank you for taking the time to inform us about your experience following your stay at our hotel. We regret the standards of service, in particular the breakfast service fell short your expectations and we kindly ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary... More

Eastbourne, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 21, 2014

Our initial impression when we arrived at the Mercure wash't too positive, the austere exterior looks like numerous business hotels I have had the misfortune to stay in but this feeling soon evaporated when we were greeted by the friendly staff at reception. The room was comfortable and the bathroom well appointed. The buffet breakfast was a highlight as were... More

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siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Review35, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. Looking forward to welcoming you soon again in Siracusa, kind... More

Leicester, England, United Kingdom
Top Contributor
55 reviews 55 reviews
18 hotel reviews
289 helpful votes 289 helpful votes
5 of 5 stars Reviewed July 5, 2014 via mobile

Great location next to key sites and there is a super pizza restaurant close by... Contrary to other reviews you don't have to go to ortigia. Pillows are the only downside at this hotel! Very flat!! Otherwise helpful staff , super fast free wifi... Other reviews are incorrect. Can't really fault it. Breakfast also super with great Sicilian pastries!

Was this review helpful? Yes 1
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear MarK C, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. Looking forward to welcoming you again in our Property,... More

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Additional Information about Hotel Mercure Siracusa Prometeo

Address: Viale Teracati 20, 96100 Syracuse, Sicily, Italy
Location: Italy > Sicily > Province of Syracuse > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Mercure Siracusa Prometeo 4*
Number of rooms: 93
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Also Known As:
Mercure Siracusa Prometeo
Mercure Hotel Syracuse
Hotel Mercure Siracusa Prometeo Sicily/Syracuse, Italy

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