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All 66 Syracuse hotels

Hotel Mercure Siracusa Prometeo

4.0 of 5 Hotel   |   Viale Teracati 20, 96100 Syracuse, Sicily, Italy
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93%
Ranked #8 of 66 hotels in Syracuse
Certificate of Excellence 2014
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560 people have reviewed this hotel

Traveler rating
    317
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    23
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was easy to find and good for travelling around the area. There is a car park ( free) which we used. The hotel had friendly, helpful staff, the room good and kept clean. The bar area was lovely on the roof top and the rooftop pool perfect for cooling down with excellent views. I am Coeliac and they... More

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Sao Paulo, SP
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you have little time for this city and your main interest rely on visiting the ruins of the site of Pantalica (known for its extensive cemeteries tombs dating from the 13th to the 7th centuries BC) this is the place to stay. With a good camera you can take pictures of the site right from the swimming pool. It's... More

Was this review helpful? Yes 1
Bodmin, United Kingdom
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great facilities, we especially enjoyed the rooftop pool. Bit of a trek into Ortigia but great location next to the archeological park - the Greek ampitheatre is not to be missed! Breakfast was fantastic and we ate dinner one evening which was also lovely. Staff are friendly, professional and attentive. There is one huge draw back and that is the... More

Was this review helpful? Yes 1
Reading, UK
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 26, 2014

This is a very indifferent hotel with many things wrong, however, by and large, the staff were very good indeed. First do not be mislead by the pool photographs it is tiny and there are nowhere near enough sun loungers for 100+ room hotel. The rooms were pleasant with a good contermporary decor but a bit on the small side... More

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siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Illagerrub, Thank you for taking the time to inform us about your experience following your stay at our hotel. We regret the standards of service, in particular the breakfast service fell short your expectations and we kindly ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary... More

Eastbourne, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 21, 2014

Our initial impression when we arrived at the Mercure wash't too positive, the austere exterior looks like numerous business hotels I have had the misfortune to stay in but this feeling soon evaporated when we were greeted by the friendly staff at reception. The room was comfortable and the bathroom well appointed. The buffet breakfast was a highlight as were... More

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siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Review35, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. Looking forward to welcoming you soon again in Siracusa, kind... More

Leicester, England, United Kingdom
Top Contributor
55 reviews 55 reviews
18 hotel reviews
266 helpful votes 266 helpful votes
5 of 5 stars Reviewed July 5, 2014 via mobile

Great location next to key sites and there is a super pizza restaurant close by... Contrary to other reviews you don't have to go to ortigia. Pillows are the only downside at this hotel! Very flat!! Otherwise helpful staff , super fast free wifi... Other reviews are incorrect. Can't really fault it. Breakfast also super with great Sicilian pastries!

Was this review helpful? Yes 1
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear MarK C, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. Looking forward to welcoming you again in our Property,... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 22, 2014

Was biking through southern Sicily and used this hotel as our base Hotel is standard chain hotel located across the street from Greco Roman theatre and about 2 km from historical old town. What made my stay so great was the accommodating staff and roof top pool was very appreciated. Good value for the money

Was this review helpful? Yes 1
siracusa p, Direttore at Hotel Mercure Siracusa Prometeo, responded to this review

Dear Edv08402, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon in Siracusa,... More

South England
Top Contributor
140 reviews 140 reviews
49 hotel reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed June 19, 2014

It really is very convenient, close to catacombs, museum and the archaeological area. Long walk to Ortiega but there are pizzerias and a supermarket in the adjacent streets and a range of restaurants by the bridge. Intended to take a taxi back but never did. Rooms are classic business hotel, has everything, big enough, comfortable. CHARGE FOR WIFI (very bad).... More

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Gloucester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 21, 2014

In May I didn't have much choice and on the map it looked close to the ancient Archeological area, but it's rather in a busy commercial area overlooking a four lane road. A long walk to Ortigia, but doable; and for sure faster than driving and trying to park there! Apart from this, a good business hotel with above average... More

Was this review helpful? Yes 4
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Additional Information about Hotel Mercure Siracusa Prometeo

Address: Viale Teracati 20, 96100 Syracuse, Sicily, Italy
Location: Italy > Sicily > Province of Syracuse > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Mercure Siracusa Prometeo 4*
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Also Known As:
Mercure Siracusa Prometeo
Mercure Hotel Syracuse
Hotel Mercure Siracusa Prometeo Sicily/Syracuse, Italy

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Syracuse #5 Family Hotel in Syracuse #7 Romantic Hotel in Syracuse #7 Luxury Hotel in Syracuse
Hotel Class
Official Description (provided by the hotel)
The hotel is centrally located adjacent to the historical archaeological zone and within close proximity to the Paolo Orsi Museum, the shopping district, as well as the historical island of Ortigia. It's an ideal structure for both business and tourist guests. The hotel offers 93 air-conditioned rooms, and includes an open-air, roof-top swimming pool with panoramic views, a solarium, a conference centre, two bars, and underground garage and external parking. The inviting, full buffet breakfast uses local Sicilian produce. ... more   less 
Number of rooms
93

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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