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Residence Hotel Alla Giudecca

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Via Alagona 52, 96100, Syracuse, Sicily, Italy
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1 room 1 adult
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54 Reviews from our TripAdvisor Community

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Tulsa, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

This has been the best hotel stay in a long time. The hotel is gorgeous and the staff is more than willing to bend over backwards for me! Close to the sea and am able to walk everywhere. Very clean and even housekeeping staff is very friendly. I was treated like a queen!!

Helpful?
Thank Flightgirl2013
Tokyo, Japan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: beautiful old palazzo building, particularly the ground floor, which is furnished with antiques, two pianos, comfy sofas and books. Excellent location in the heart of Ortigia on a charming little street. The building history is interesting and you can visit the Jewish ritual bath 18m underneath the building. We stayed in a 4-person, two-bedroom apartment, which had a simple... More 

Helpful?
Thank jo T
Vancouver, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Lovely hotel in a historic settiing. Friendly and helpful staff. Good breakfast. Spacious room. Only drawback: no wifi when we were there. But this was certainly overshadowed by the charming and gracious setting and staff.

Helpful?
Thank James M
Aberdeen, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 8, 2015

We firstly struggled to find a parking space, it wasn't clear where the hotel was. Parking is an issue on the island in general however with only very limited "free" (ie. non resident) spaces on the streets along the sea front. After eventually finding the hotel, we arrived at reception to find a male and female chatting in Italian. They... More 

Helpful?
Thank SpottedBengal
HotelAllaGiudecca, Direttore generale at Residence Hotel Alla Giudecca, responded to this review

Dear Gentlemen... who stayed at our apartment n. 4, we are very sorry for your vacation...and we are regret because during your holiday you didn't give us any sign of all these hardships, if you did maybe we could trash out them. 1) As for the courtyard which overlooks his room it seems clear that the courtyard was common for... More 

Montreal, Canada
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed November 18, 2015

We really loved our stay at this hotel. We had a room with a large bed and room for a full family even though we were just a couple. We even had a loft were you could see Ortigia from the rooftops outside! The breakfast was fantastic, specially Nonna's marmalade and the mini canollis! Be warned about the location though,... More 

Helpful?
Thank lalonde_luc
Chicago
Level Contributor
123 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
2 of 5 stars Reviewed November 12, 2015

We had stayed at a similarly name hotel (Via DELLA Giudecca) 2 years ago - it was splendid. Booked this place thinking it was the same one and was annoyed that I had gotten it wrong at first but figured "OK its probably a good place, just a little cheaper." This place SHOULD BE nicer - its in a lovely... More 

Helpful?
1 Thank azoomi
Hyannis
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 7, 2015

Very interesting hotel with somewhat broken bath fixtures and a very hostile desk clerk. Raised the cost of the rooms for our group well AFTER the reservation was made. Broken toilet seats and shower doors that fell off was a problem in more than just our room. All too bad as the housekeeping staff did a nice job of keeping... More 

Helpful?
2 Thank Cape C
Newbury
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 14, 2015

This hotel is conveniently placed in the centre of Oregia. The rooms were lovely, the breakfast was good and the staff were helpful. A very attractive hotel, I would stay here again. It is built over the old Jewish baths which were well worth a visi. Tours every hour.

Helpful?
Thank Pauleen M
Aarschot, Belgium
1 review
1 of 5 stars Reviewed September 28, 2015

We booked our room more than 1 month before our trip to Syracuse. We choose this hotel because is was so charming and were looking forward to our stay. But than, even less than 1 day before: THE HOTEL SENT AN EMAIL TO CANCEL OUR RESERVATION BECAUSE OF OVERBOOKING. I really think it's a shame they did this to us,... More 

Helpful?
Thank 450babs
HotelAllaGiudecca, Responsabile relazioni pubbliche at Residence Hotel Alla Giudecca, responded to this review

We are very sorry for any inconvenience!!! Unfortunately are inconveniences that can happen ......... However, we would like to clarify, that we have done everything to not spoil your vacation reprotect it in a same beautiful, upmarket Hotel (4 stars instead 3). We regret that our commitment is not been welcome. All the Best! Regards More 

Bucharest, Romania
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 25, 2015 via mobile

The hotel is in an old castle, so you can expect things to be a little old. The beds are very comfortable, the shower I didn't like as it is in a between 3 walls and quite small. Breakfast could be improved as they have no omelet or eggs, and the bread was really hard. And the phones had no... More 

Helpful?
Thank Aura_Pag
Questions? Get answers from hotel staff and past guests. Ask a question

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