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All 66 Syracuse hotels

Des Etrangers Hotel & Spa

5.0 of 5 Hotel   |   Passeggio Adorno, 10/12 | Passeggio Adorno 10/12, 96100 Syracuse, Sicily, Italy
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Ranked #38 of 66 hotels in Syracuse
A recent review
4 of 5 stars reviewed 1 week ago
Cakeybride Luxembourg City, Luxembourg
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570 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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London
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Like many people who review locations on TripAdvisor, I am a fairly frequent traveller, often on business - and am fortunate enough to have experienced 5 star hotel accommodation in many places around the world. As a result I feel it is sensible only to offer a review of a hotel when the standards are of such exceptional quality that... More

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FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Mark, thank for the time spent to write your opinion, we consider it and try to make from every review the best. We are sorry your holiday has not been like you tought but I need to reply your complaints. Firstly our web site give you all the informations you need to visit us, so there is no photo... More

Luxembourg City, Luxembourg
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here as part of our honeymoon. It is a nice hotel but I wouldn't have thought it 5 star. It's definitely not a luxury hotel like you might get in Rome but then you're not paying Rome prices. The location of the hotel is perfect. It's on the lovely Ortigia Island and it's right by the water's edge so... More

Was this review helpful? Yes 1
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear guest, thank you so much for the time spent to write your opinion. For us is a pleasure read when our client had a pleasant stay. Thank you for reporting about your room, we’ll do our utmost to you do not have these inconveniences next time you come to visit us. We hope to see you soon in Siracusa.... More

sanctuary cove
Top Contributor
62 reviews 62 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is relatively new to the Ortigia hotel scene. It's in a great location and is more old-style charm than nouveau. It's in an excellent position - about 1/2 way along Oritigia's gorgeous harbour and close to everything. Right below it is the Arethusa fountain and round the corner to the left, the beautiful palazzo Bellamo (art gallery); a... More

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FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Jane, thank you so much for the time spent to write your opinion. We are happy you loved our hotel and our isle. We are happy also you loved our rooftop bar and restaurant and our barman cocktails. We remember you our new car valet service for your car and we accept your suggestion about breakfast. We work for... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I don't normally write reviews because I believe we all have different experiences and different values however when someone is claiming to be a 5 star hotel should at least have the basic. We all agree that a working a/c is mentatory especially when this hotel is in Sicily and in August the temp goes up to 37C(and NO the... More

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FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear George, Thank you for the time spent to write your review, for us every opinion is significant. We are sorry for your complaints, and we recognize some problem but we always remember signal your problem to the reception staff. About other complaints: rooms or wi- fi connection you can find all helpful information on our media ( web sites,... More

Glossop, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just arrived home from a seven night stay. The hotel is in the most perfect location, great sea views and views of the nightlife in the square opposite (Sunday night was tango night with an outdoor dancefloor and dancers dancing under the stars until the early hours). Some have said that they were disturbed by the noise from the square... More

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FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Gonzo, thank you so much for the time spent to write your opinion. We are happy you loved our hotel with his rooms and his view of Ortigia, our rooftop bar and restaurant and our barman cocktails. And we are very very happy you love our beautiful isle. We work for your wellbeing so for us is a pleasure... More

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed there for 1 night in July 2013 it was not expensive for 5 stars and after reading the reviews we were not surprised. Old 5 Star hotel well located in but everything is old. Not just old style. bed aren't 5 stars standards. view from the room was great, breakfast not great.

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FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Guest thank you so much for the time spent to write your opinion even if it is earlier my assignment of management of Des Ètrangers hotel & SPA. We are happy you loved our city and you have appreciated it also thanks our central position and the view of our deluxe rooms. Our palace is an ancient building like... More

Los Angeles
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great stay there. The rooms are large. The place is historic and feels great. Service was really nice. Spa is a plus. It is clean. The terrasse is a great place to admire the view, eat or have a drink. It is really well located. Charming. The only downside was the sound from the street at night.... More

Was this review helpful? Yes
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Guest thank you so much for the time spent to write your opinion. We are happy you loved our rooms, our rooftop restaurant and you have appreciated our service and our central position. We work for your wellbeing so for us is a pleasure read when our client had a pleasant stay. We hope to see you soon in... More

Moscow, Russia
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed here for a wedding weekend and were delighted with Siracusa which is filled with exquisite old buildings, little alleyways and open squares, overlooking the sea on two sides of the narrow peninsula. The hotel did not feel like a 5 star. We were grateful to have booked a sea view room which had dual aspect French windows so... More

Was this review helpful? Yes 1
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Guest thank you so much for the time spent to write your opinion. We are happy you loved our city and you have appreciated it also thanks our central position. About parking we can assure our service of discounted parking (who joins free pass and car valet service) it's to facilitate to parking in the Ortigia and not for... More

London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 8, 2014

We stayed in mid June with friends who had another double room with sea view next door. The hotel itself was fine, in a great location and the view of sunset across the bay was super. The rooftop bar was very relaxing with more good views. There was a strong smell of chlorine from the downstairs pool in the extension... More

Was this review helpful? Yes 1
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear guest, we are happy you have enjoyed all areas of our hotel: our roof toop bar e restaurant, our SPA and the view on the bay. We are sorry pigeons have decided to come to coo in your own balcony, we have never received a complaint like this, we solved the problem, but we are very sorry that guest... More

Sydney
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 30, 2014

We stayed for 2 nights in May as part of a Tauck Tour. The WiFi was included in our package and this worked in the foyer and lounge on the ground floor, we knew that it would not work in our room which was on the 4th floor. As the elevator was small and slow we decided to use the... More

Was this review helpful? Yes 1
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Guest thank you so much for the time spent to write your opinion we are happy you had enjoyed the view of our roof garden restaurant and the quality of our staff. We are sorry for your complaints, these days our hotel and Ortigia too have been very very busy so we apologize for the inconvenience of noise. About... More

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Additional Information about Des Etrangers Hotel & Spa

Address: Passeggio Adorno, 10/12 | Passeggio Adorno 10/12, 96100 Syracuse, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Syracuse > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Des Etrangers Hotel & Spa 5*
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Also Known As:
Des Etrangers Hotel Syracuse
Des Etrangers Hotel And Spa
Des Etrangers Et Miramare Hotel
Des Etrangers Hotel & Spa Sicily/Syracuse, Italy

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Amenities

Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Spa Hotel in Syracuse #19 Romantic Hotel in Syracuse #21 Luxury Hotel in Syracuse
Hotel Class
Official Description (provided by the hotel)
The magnificent neoclassical facade of the Des Etrangers Hotel & Spa dominates the harbour of Siracusa in Sicily, from its position on the island of Ortigia. This five-star historical hotel has the elegance and style typical of the grand European hotels and features refined balconies overlooking the sea. Step in style into the grand entrance hall and admire the precious marble floors, the stucco works and gold decor of the walls and high ceilings. This luxury hotel offers world class services in a unique environment. ... more   less 
Number of rooms
76

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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