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All 64 Syracuse hotels

Des Etrangers Hotel & Spa

5.0 of 5 Hotel   |   Passeggio Adorno, 10/12 | Passeggio Adorno 10/12, 96100 Syracuse, Sicily, Italy
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Des Etrangers Hotel & Spa
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67%
Ranked #35 of 64 hotels in Syracuse
Certificate of Excellence 2013
A recent review
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560 people have reviewed this hotel

Traveler rating
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82
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31
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Contributor
15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited this lovely hotel for five nights as an early celebration for my mother's 80th birthday. The position would be hard to better: it is surrounded by charming trattoria and shops, adjacent to the Fountain of Arethusa, so full of classic appeal, and overlooking both the sparkly Ionian Sea and the rich reddish rooftops of Ortygia. We were worried... More

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New York
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wonderful location in old part of city close to Duomo. However room was a bit shabby chic and we were extremely bothered by noise on the square in front of the hotel at night from teenagers and a dredge with a heavy diesel engine that started at 7:00 am ! and wouldn't quit until 8:00 at night. So much for... More

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FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Guest, thank you for your opinions regarding our Hotel. We are sorry for your complaints and we apologize for the inconvenience. The hotel is located in the heart of Ortigia and during the week end is always lively. At the breakfast we offer in our menù without charge fresh orange juice to our hotel guest, certainly our mistake was... More

Paris, France
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great expericence at Hotel des Etrangers. I liked: - Our room on the 4th floor with 2 little balconies overlooking the bay. - The indoor pool in the basement with nice exercise room - Buffet breakfast on the top floor (on Jan 2 we were able to sit outside on the terrace with its stunning view of the isle of... More

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FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Guest thank you so much for the time spent to write your opinion we are very happy to have satisfied your expectation kind regards Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Hotel was fancy and nice yes, however we asked to get one bag of washing done and it ended up costing us $300 AUD because they got it dry cleaned! Sickos! We disputed the charge for a good couple of hours as we hadn't authorised the dry cleaning, unfortunately we were only able to receive a 10% discount. In the... More

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FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Guest, thank you for your opinions regarding our Hotel. We are sorry for your complaints and we apologize for the inconvenience but in each room you find a price list for landry services, so the bill is not a surprise. We hope to see you soon Best regards Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More

Indore, India
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 1, 2014

We stayed here in December 2013 for 2 nights. It's right in front of the sea and offers a brilliant view. Very elegant and charming. Their breakfast is served on the rooftop restaurant which again overlooks the sea and the view is amazing especially at sunrise/sunset. The room was very comfortable, though we found the bathroom fittings slightly old. We... More

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BOSTON
2 reviews
1 of 5 stars Reviewed January 15, 2014

I spent a week here recently, and when I had a problem with the swisscom internet that i had purchased, i was told that i wouldn't get charged for the days without the service for which i had paid (I bought the business package that promised continual and constant service)….however, the staff refused to honor these promises - the receptionist,... More

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Kolkata (Calcutta), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2014

This is a wonderfully elegant hotel in Syracuse. The Spa is amazing, the restaurant a dream. Even if the rooms are a bit of a throwback to bygone times, the charm was all there. Clean and palatial, the staff here fit the 5 star surroundings too. The only negative we found at all was the party crowd in this area... More

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St. Petersburg, Russia
1 review
5 of 5 stars Reviewed December 18, 2013

good SPA, amising restaurant and very comfortable room. You need to be prepared at weekends evening for music from the area located near to the hotel. For me personally disco was disturbing, but next day I enjoyed life music.

Review collected in partnership with this hotel

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Lisbon, Portugal
Top Contributor
152 reviews 152 reviews
22 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed November 6, 2013

5*?-- probably not, but an absolutely super location, three minutes' walk from the Duomo and directly above an iconic, historic "spring" surrounded by trees in which masses of starlings roost! To watch these birds mass and swarm from your small balcony in front of stunning sunrises and wonderful pink and blue morning skies is an amazing experience!! Fixtures and furnishings... More

Was this review helpful? Yes 1
Fort William, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 30, 2013

This hotel was totally disappointing and over-priced. The rooms were tired. The shower leaked and there was no hot water for our stay of 5 nights. Other guests had the same complaint. The staff refused to address any problems and talked and giggled in front of you in Italian assuming you did not understand. Any sensible person knows to keep... More

Was this review helpful? Yes 1
patriziades, Executive Assistant Manager at Des Etrangers Hotel & Spa, responded to this review

Dear Guest, We would like to thank you for choosing Des Etrangers Hotel & Spa during your recent visit in Syracuse. We thank you too for informing us about the inconvenience you suffered during your stay, we check TripAdvisor.com because we keep in great consideration feed backs from our clients. We apologize for the inconvenience and particularly for the fact... More

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Additional Information about Des Etrangers Hotel & Spa

Also Known As:
Des Etrangers Hotel Syracuse
Des Etrangers Hotel
Des Etrangers Hotel And Spa
Des Etrangers Et Miramare Hotel
Des Etrangers Hotel & Spa Sicily/Syracuse, Italy
Address: Passeggio Adorno, 10/12 | Passeggio Adorno 10/12, 96100 Syracuse, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Syracuse > Syracuse
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Syracuse
#21 Family Hotel in Syracuse
#21 Luxury Hotel in Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Des Etrangers Hotel & Spa 5*
Official Description (provided by the hotel):
The magnificent neoclassical facade of the Des Etrangers Hotel & Spa dominates the harbour of Siracusa in Sicily, from its position on the island of Ortigia. This five-star historical hotel has the elegance and style typical of the grand European hotels and features refined balconies overlooking the sea. Step in style into the grand entrance hall and admire the precious marble floors, the stucco works and gold decor of the walls and high ceilings. This luxury hotel offers world class services in a unique environment. ... more   less 
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