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Des Etrangers Hotel & Spa

Passeggio Adorno, 10/12 | Passeggio Adorno 10/12, 96100 Syracuse, Sicily, Italy
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1 room 1 guest
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764 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wantage, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice hotel, but we booked late and we had a brick wall for a view on the 4th floor. The bathroom smelled bad during the night, drains smell must have been seeping in somewhere. However, It didn't smell during the day. It is a lovely hotel, service was exemplary, It was our second stay and we would not hesitate... More 

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Was this review helpful? Yes
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Good morning barrow936 Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More 

Paris, France
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff in charge of check in or check out is so busy doing you don't know what because you are alone let you waiting for 10 minutes before taking care for you and not particular friendly as it should be in this kind of hotel. 25 euros for the parking valet which could be acceptable for an hotel idiote... More 

Was this review helpful? Yes
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Good Morning Flatsix75 Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel is centrally located and right on the sea front. It is a short walk to the Duomo and restaurants/shops. We stayed in a room with a sea view which was incredible. The breakfast was minimal for a 5 star hotel. With regard to facilities, we used the pool which is more of a warm therapie pool (with jets... More 

Was this review helpful? Yes
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Good morning anniep84 Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More 

Frankfurt, Germany
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

We visited the hotel during summer with our small baby. We have been treated really good. The hotel is a jewel as a building and its location offers easy access to Ortigia center and to the sea. Rooms are always clean and staff is always friendly. They usually offer a place to park your car in the designated area. Great... More 

Was this review helpful? Yes
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Good Morning jarvis F Thank you for your time spent to write review, is a pleasure to read that your stay was enjoyable best regards Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More 

Brussels, Belgium
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is surely the best located one all around Syracuse and especially in Ortigia, the historical part of the city. Even though it is not providing the most "modern" comfort you can get in brand new 5 stars hotels, this hotel is giving you the opportunity to enjoy the luxe and comfort of an historic palace. The professional friendly... More 

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FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Good Morning PatrickDe Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More 

Luxembourg City, Luxembourg
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Ideally located, this hotel is well worth recommending. The hotel design is a story in itself we found it absolutely gorgeous. We had a very pleasant stay. We have to come back to try the rooftop restaurant. And we will.

Review collected in partnership with this hotel

Was this review helpful? Yes
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Good morning Bbelux Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More 

Malta
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although the hotel is located in the middle of Ortigia close to the bay and the centre with the Duomo, it is let down by antiquated interiors with poor plumbing, as well as excessive noise levels due to its proximity to the Siracuse quay during summer.

Was this review helpful? Yes
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Good morning Charles P Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More 

Winter Park, Florida
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed July 22, 2015

Let me start out by saying that the hotel staff, both in reception, the restaurants and pool were very friendly, helpful and professional. But, the stay at this hotel was not a positive one for us. It is an older hotel, with no parking on site and the air conditioning is what did this review in. When we first arrived... More 

Was this review helpful? Yes 2
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Good morming longjpt Thank you for your time spent to write review, we will treasure as reported to improve everything. For foreign customers, sometimes the air conditioning,it does not follow standards required by them, but working. best regards Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More 

Travelers are raving about these Syracuse hotels

Woking
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 18, 2015

A hotel set right in the heart of Ortegia and so close to everything. The views over the sea in the evenings were lovely. The bar at the top of the hotel has amazing views and is open till late - about 12 in the summer- perfect for a late drink. Superb management who sorted out a small problem very... More 

Was this review helpful? Yes
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear lizzibee1 Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More 

Sao Paulo, SP
Level Contributor
72 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 14, 2015

Hotel des etrangers is an institution in Ortygia, very charming, old glam, old world. The décor of my room was art noveau, clean, simple, nice smell. Bed linens were changed and towels were very clean. My room opened to a little piazza and was very charming. Hotel amenities are from Ortigia and are simply amazing. Breakfast is really good but... More 

Was this review helpful? Yes 2
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Arthur010 Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel manager Des Etrangers Hotel & SPA More 

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