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All 67 Syracuse hotels

Des Etrangers Hotel & Spa

5.0 of 5 Hotel   |   Passeggio Adorno, 10/12 | Passeggio Adorno 10/12, 96100 Syracuse, Sicily, Italy
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Des Etrangers Hotel & Spa
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Ranked #41 of 67 Hotels in Syracuse
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647 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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White Hall, MD
Top Contributor
55 reviews 55 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect location at Ortigia at its focal attraction: Fonte Aretusa, with great balcony with perfect view of the bay. No hotel parking although the hotel runs an expensive valet parking...but the only "valet" is an overworked factotum, thus big delays in delivering the car. The reception/concierge is easily overcome by a few guests checking in or out. The SPA seemed... More 

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Berlin, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A beautiful turn late 19th century grand hotel, with a fantastic views over the bay of Siracusa. The hotel is tastefully modernised but fortunately retains many original features. The beds are comfortable and the bathrooms are spacious and well designed. The Spa is a great facility after a day of sightseeing and walking, particularly in winter time. Staff are professional... More 

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Phoenix
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 8, 2015

Problems with internet connection from the day one after check in. Problems with a flow of a hot water in the rooms. The refusal of the staff to attend those issues with all the necessary vigor despite of several attempts to ask them to do so. The absence of hot water in the room was especially painful when the temperature... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Dimka7 Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel manager Des Etrangers Hotel & SPA More 

East Sussex, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 6, 2015

We were really looking forward to our stay at Des Etrangers, but were very disappointed - it seemed shabby and a bit run-down. The rooms were noisy, the spa pool was not heated, the showers could do with a good clean, and the staff seemed somewhat disinterested in making improvements. the food at the breakfast buffet seemed over-cooked/not fresh and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear southernb Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel manager Des Etrangers Hotel & SPA More 

Sydney, Australia
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed January 3, 2015

The hotel has a magnificant location on Ortigia, It is in a grand building and the rooms are well appinted. However my experience at the hotel was not enhanced by the following: 1. The water in the hotel has a red stain in it, which gives it an unpleasant taste and stains any washing. 2. The rooms at the rear... More 

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FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear JohnW1025 Thank you for your time spent to write review, we will treasure as reported to improve everything During your stay we had a problem with pipeline and we informed at check in time. We are already working to eliminate the problem and we will be ready for opening in March. Francesco Caselli Hotel manager Des Etrangers Hotel &... More 

Geneva, Switzerland
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 1, 2015

The location of this hotel is grate. Most of the staff is really nice, but the swimming pool staff is really impolite and mean. They talk to you as you were crap. The swimming pool, sauna and hammam is greate but the staff will come every 5 minutes to check up on you and tell you off for anything. Good... More 

Was this review helpful? Yes 1
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Calypsoel Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel manager Des Etrangers Hotel & SPA More 

New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

We finished a week of bike riding through Sicily at this wonderful hotel. We were delighted with our huge room and its large windows looking at the water. The roof bar is a great place to unwind, as is the spa, and the breakfasts are excellent. And the hotel's Ortygia location is perfect.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear janeC Thank you for your time spent to write review, we will treasure as reported to improve everything Best Regards Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More 

Corona, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 9, 2014

My first visit to Ortigia and when I return I will be staying once again at Des Etrangers Hotel. They were Very helpful and were a very kind staff. The Hotel is Beautiful and spotless. There are many things you can do on Ortigia and there is a really nice market you can walk to. It was a great experience.

Was this review helpful? Yes
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear JoeCava Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel manager Des Etrangers Hotel & SPA More 

Hampshire, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 3, 2014

We spent three nights at Des Etrangers which must surely have the best location of any hotel in Ortigia. Our room looked out over gardens and a tiny beach (which was useful!) to the bay, and though not luxurious it was very comfortable; bright, clean and spacious. There was no bath in our ensuite and the shower was tired and... More 

Was this review helpful? Yes 1
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli Hotel manager Des Etrangers Hotel & SPA More 

Milan, Italy
Top Contributor
71 reviews 71 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 31, 2014

We are recommended to visit Siracusa by an experienced traveler in Italy and this hotel, while not the highest rated was nevertheless recommended due to its location on Ortigia, the old city island which is the heart of the attraction of this city. The hotel made a strong positive impression on arrival with its stately classical appearance on the outside... More 

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FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Good morning StanLip Thank you for your records and for the time spent to write review, we hope to have again you at our hotel to enjoy the beauty of Syracuse and our hotel. best regards Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA More 

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Additional Information about Des Etrangers Hotel & Spa

Address: Passeggio Adorno, 10/12 | Passeggio Adorno 10/12, 96100 Syracuse, Sicily, Italy
Location: Italy > Sicily > Province of Syracuse > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:5 star — Des Etrangers Hotel & Spa 5*
Number of rooms: 76
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Also Known As:
Des Etrangers Hotel And Spa
Des Etrangers Hotel Syracuse
Des Etrangers Et Miramare Hotel
Des Etrangers Hotel & Spa Sicily/Syracuse, Italy
Hotel Style:
#9 Spa Hotel in Syracuse
#19 Romantic Hotel in Syracuse
#22 Luxury Hotel in Syracuse

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