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Palace Hotel Helios

Viale Scala Greca 201, I-96100 Syracuse, Sicily, Italy
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Ranked #62 of 67 Hotels in Syracuse
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7 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
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Tonawanda, NY
1 review
2 of 5 stars Reviewed February 1, 2008

We traveled with a group of 27 people throughout Sicily and found this hotel experience the worst. Out of 16 rooms, 5 needed to be changed because of plumbing problems. The other 10 rooms had minor faults but because of all the turmoil we stayed in them. Our group leaders went out and purchased drinking water for all of us... More 

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3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 17, 2006

We were desperate for a room as we had not booked one. When we arrived they gave us a good deal so i cant complain on the price. The room was large and well equipped. The hotel itself is in bad need of a facelift but to be honest we only slept in the hotel and ate in Ortiga.

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Valladolid, Spain
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 28, 2006

The hotel has a terribly bad location, it takes a quarter of an hour to get the center, but we had to wait for almost an hour for the public bus (which is just in front from reception) which took us tu Ortigya (the storic center of Syracusa). The last bus to go back to the hotel from the center... More 

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Milan, Italy
15 reviews 15 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed April 27, 2006

Don't be fooled, at best this is a 3 star hotel. It is generally clean and functional but could use a face lift as it's starting to show its age. Unfortunately we had a room facing the main street which made for an unpleasant sleep due to heavy traffic noise. In addition, the room, located on top of the restaurant,... More 

Was this review helpful? Yes 5
A TripAdvisor Member
1 of 5 stars Reviewed August 24, 2004

I stayed in this hotel september 2003 and feel as no one else has written a review i must. The staff were incredibly rude and unhelpful. We were overcharged on checking out despite having paid before coming luckily we had our paperwork. The hotel foyer and rooms were very grubby and the tv cable was all in italian! The breakfast... More 

Was this review helpful? Yes 14

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