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Grand Hotel Villa Politi

4.0 of 5 Via Maria Politi Laudien 2, 96100 Syracuse, Sicily, Italy
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Certificate of Excellence 2014
Grand Hotel Villa Politi
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Grand Hotel Villa Politi
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326 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Surreal to stay in a grand villa which has >150 years history. The hotel is very updated in many ways but smartly maintain the vibe of the histrorical details - marble floors thru, deep red valvet furniture in the common area, gorgeous garden. The on-site resturant serves not only proves to perform the best Italian cusin ut also serve them... More 

Was this review helpful? Yes 1
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

thanks for choosing us and for what you wrote. I am very sorry for the unpleasant smell that came in your room due to the works of disinfection carried out these days that ensure hygiene and cleanness in the waterworks and sanitary fittings. More 

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 4 weeks ago

Rooms are noisy, and not clean, breakfast is empty after 9:00 and only expensive menu for diner. Very very bad service.......................................................................................................

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

I take a note about your precise reporting. I hope that the 2015, it will be for you less terrible than the time that you lived with us at the end of last year. It’s true that the hotel was full of customers, more of 200 people that, as you, they had chosen a New year package to the Grand... More 

London
Top Contributor
106 reviews 106 reviews
31 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed December 13, 2014

You will have read it before the grounds are phenomenal. On nice sunny days in winter would be lovely if they could be toured. We had a very spacious deluxe room with small balcony. Do the rooms need a freshening up _ absolutely. If they renovated them the price would be considerably more. The room did have a jacuzzi bath... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

As you have well said our staff deserves 6 stars! This is enough to continue to do well our job, to cuddle from the breakfast who as you chooses us. Our restaurant deserves to be chosen every evening, because in addition to an excellent menu of the day it offers an interesting menu à la carte, which allows you to... More 

Prague
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 27, 2014

A very big hotel with a long history, good maintained. The location is not interesting, its much better to stay in Ortygia. Our room was small, but the price was reasonable (I think 90 EUR, but it was low season). We dinned in the restaurant and I realised later that they have charged us 2 menus, although we had only... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Nobody said we are special… perhaps we are unique: unique are the cave of the big and old garden where the Grand Hotel Villa Politi faces; unique is our service which focuses on our Guests’ needs. An advice to all our guests: try at least one evening our kitchen. Not to be missed! The only special are our Customers! More 

Las Vegas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2014 via mobile

We loved our stay here. Yes it is a little faded in parts but for us that was a bonus to have found such a gem that hadn't been stripped of its personality, a really unique location with plenty of outside spaces and verrandas made it easy to relax. Our room was clean and had a lovely sea view and... More 

Was this review helpful? Yes 1
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

You are Fabulous and all those who choose the exclusive services of the Grand Hotel Villa Politi. More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2014

this hotel is situated on an incredible site. It has the original features of it's original grandness. The room was clean and quiet with a balcony and good view. We were able to make use of the pool as the weather was beautiful. We had the dinner in the evening which had plenty of choice. The cocktails served at happy... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

The Austrian noblewoman who more than 150 years ago fell in love with Sicily and with a Sicilian, she chose Syracuse as his abode and here she built her house in an exclusive location, on a monument, the quarries of Cappuccini . Today the Grand Hotel Villa Politi is itself a monument, it is the largest and most important historic... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed October 10, 2014

Service Staff are all very polite and helpful although not super smiley. Pool Towels are rented at 2 euros, but strangely have to be collected from reception. You only discover this when you want to swim as no one tells you. The Pool closes exceptionally early at 1830hrs which was disappointing. Happy Hour was charming with a nice cocktail and... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Thanks for what you wrote. I want to share with you some of your observations: being now at the end of the season, we have left the pool still available, but we shortened the timetable until 18.30 each day to allow the adequate cleaning of the water. The 2 euro you have paid for the towel at the end of... More 

Wokingham, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 10, 2014

A first class friendly hotel where the staff, without exception, were helpful, friendly and professional. The Reception team are simply first class, the restaurant staff professional and attentive and Housekeeping, were again simply the best!

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

To live a monument cuddled by our staff and our services. The Grand Hotel Villa Politi represents all the warmth of the Sicilian hospitality. Thank you for choosing us and for your beautiful words. More 

Contributor
15 reviews 15 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 5, 2014 via mobile

A beautiful villa with strong sense of history in the walls. We stayed in a suite with veranda and two rooms , well suited for two adults and two teenagers. Its a little far from Ortigia but possible to reach by foot and a nice walk by the sea. Its difficult to find restaurants of good quality close by but... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

The garden inside the quarries can be visited from march until the end of September, and during the beautiful autumns days on reservation. Thanking you for what you wrote I want only to clarify that you paid the suite at a very discounted rate compared to the official price. At the same cost of the classic room. More 

Daventry, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 4, 2014

I was expecting a shabby, run-down place but it was super, full of history and spotlessly clean with superb staff who were very friendly and helpful. Our room was a little smaller than you find in many more modern hotels but was well decorated and maintained and overlooked the quarry which was really fascinating. The swimming pool was well kept... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Thanks for your words. For breakfast the client may choose the coffee between the self service or an expresso without any more charge. Almost all of our clients participate to our Happy Hour but I think that It isn’t annoying wait for a few minute at the table. Betty More 

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Additional Information about Grand Hotel Villa Politi

Address: Via Maria Politi Laudien 2, 96100 Syracuse, Sicily, Italy
Location: Italy > Sicily > Province of Syracuse > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel Villa Politi 4*
Number of rooms: 100
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Also Known As:
Grand Hotel Syracuse
Grand Hotel Politi
Grand Hotel Villa Politi Sicily/Syracuse, Italy
Hotel Style:
#9 Business Hotel in Syracuse
#13 Luxury Hotel in Syracuse
#23 Romantic Hotel in Syracuse

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