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Grand Hotel Villa Politi

#21 of 68 Hotels in Syracuse
Certificate of Excellence
Via Maria Politi Laudien 2, 96100 Syracuse, Sicily, Italy
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Grand Hotel Villa Politi
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400 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rotterdam
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

My boyfriend and I stayed in this beautiful hotel in May. Whereas we enjoyed our stay very much, I must say it is especially their 'after sales'/customer care that has impressed me. I had forgotten a dress in my room's wardrobe. Upon contacting the hotel, they sent it over to my home in The Netheralnds. Unfortunately, the parcel delivery service... More 

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Glossop, United Kingdom
Level Contributor
63 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great air conditioned rooms. Great sized pool with pool side snack bar and lots of sun loungers. Excellent breakfast buffet, huge choice and efficient waiters. This place does have a 1950's feel so if modern rooms and décor is what you are after then this is not the place for you. We loved its old charm. It is a fair... More 

Was this review helpful? Yes 1
Sligo, Ireland
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for three very pleasant nights but thought it very quiet for the time of year. There were benefits to this however - no problem getting a sunbed by the pool and no queues for the breakfast buffet. We drove to Syracuse from the airport but used the very convenient bus service or walked to Ortigia island each... More 

Was this review helpful? Yes 2
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Here, at the Grand Hotel Villa Politi we do not love the confusion, the noises, the shouting of the people... by us everything goes calmly and in complete tranquility: background music accompanies you throughout the hotel, from breakfast, to lunch to dinner, sipping a cocktail on the porch, reading a book in the solarium or during a refreshing bath in... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

A grand hotel indeed with fabulous reception rooms and salons, great views of the old quarry workings now overgrown with figs and agaves, beautiful grounds and terraces where you can sit and order pretty much anything from the bar. First rate customer service. Nice swimming pool too. If you want a classy place to relax in style this is the... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Many celebrities over Winston Churchill stayed at GHVP such as the Princes of Piemonte, D'Annunzio, Ojetti, Vergani, Edmondo De Amicis, today’s personalities such as the Prime Minister Renzi, several ministers, the President of the Italian Republic Carlo Azeglio Ciampi, even Saint Pope John Paul II, actors and actresses as Monica Bellucci, Marcello Mastroianni ... and many many guests who since... More 

ORANGE
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The grandeur is fading but the team at the Grand Hotel Villa Politi continue to try to give an impression of distinction. The uniforms for various roles impress and the management do their level best to satisfy clients' needs and demands. If you are satisfied with a pleasant but not luxurious stay you will enjoy this once grand establishment.

Was this review helpful? Yes 1
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

THE GREATNESS EVOLVES ITSELF in order to offer to people who chooses us always the best, a service attentive and refined that does not need luxury, but only exclusivity: the Grand Hotel Villa Politi since more than 150 years remains the biggest historic hotel in Syracuse. Thank you for choosing us... we put our Heart. More 

Devizes, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A nice hotel with lots of character. The bedrooms looked recently refurbished and clean but those on the top floor were a bit small and having two blokes in a twin room meant that we were always in each others' way. Food in the restaurant wasn't particularly great but we were part of a big group so that might have... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Thanks for choosing us. I treasure your comment, because the kitchen of the Grand Hotel Villa Politi is and has to remain for people like you, who chooses us, an experience to enjoyed. I think that the menu chosen for the entire group did not contain food to your liking, but I assure that concerning food we make no distinction... More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 20, 2015

I've waited until we experienced three other hotels in Sicily in the last 2 weeks. All of the other three were excellent, and highlighted ways in which the Villa Politi could regain that status. The location within the ancient quarries is very striking, and the entrance is quite imposing. The decoration inside is traditional, and that is fine, but that... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Dear Guest, I wanted to thank you for choosing us among the houses of your trip in Sicily. What distinguishes our Grand Hotel is the sobriety that for us becomes synonymous of elegance and style. We do not love the glitz and despite being perhaps the largest of the hotel you choose, we love a service tailored to care and... More 

Bath, United Kingdom
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 12, 2015

Taxi dropped my luggage and I at the bottom of the drive (barrier prevents automatic entrance to the Hotel). Left to drag my luggage to reception, met by receptionist who informed me my room was ready early, very welcome after a long flight. I asked where the restaurant was located for lunch she just gestured with her hand. No help... More 

Was this review helpful? Yes 1
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

I can only apologise and say that I am really very sorry and I guarantee that what you felt leaves me deeply saddened and personally I will take care to identify the person who has offended you with his attitude at least superficial. Thank you for your appreciation, and I’d like to conclude by telling you what we do every... More 

Leighton Buzzard
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed June 6, 2015

A veteran hotel that has witnessed global changes and yet stood the test of time. On arrival the charming style and charm of this luxury hotel is immediate. It doesn't have the latest gadgets, trendy offerings or bling. It has style, personality and a wonderfully hospitable sicilian ambiance. Clean, tidy, good food, good comfortable rooms, fantastic pool and shaded and... More 

Was this review helpful? Yes 2
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Clean, orderly, good food, good and welcoming rooms, fantastic pool and extensive shaded areas… in few words, you are enclosed the heart of our services. Thanks. More 

Munich, Germany
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 1, 2015

very elegant and nice romantic hotel in a splendid surrounding (the antique greek stone quarry) in the very center of the antique city of Syracuse. Rooms are real nice, service outstanding, breakfast buffet (for southern Italy) real good. Dinner in a sprectacular old hall with again very ver ygood service.

Was this review helpful? Yes 1
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

every day when I arrive at the large gate of the Grand Hotel Villa Politi I feel like a lucky man: the atmosphere we try to create with the careful work of all my staff is of utmost serenity and harmony, giving to who chooses us carefully service characterized by attention and courtesy, extreme attention to details... love for our... More 

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