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Grand Hotel Villa Politi

#19 of 68 Hotels in Syracuse
Certificate of Excellence
Via Maria Politi Laudien 2, 96100 Syracuse, Sicily, Italy
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Grand Hotel Villa Politi
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386 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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ORANGE
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The grandeur is fading but the team at the Grand Hotel Villa Politi continue to try to give an impression of distinction. The uniforms for various roles impress and the management do their level best to satisfy clients' needs and demands. If you are satisfied with a pleasant but not luxurious stay you will enjoy this once grand establishment.

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Devizes, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A nice hotel with lots of character. The bedrooms looked recently refurbished and clean but those on the top floor were a bit small and having two blokes in a twin room meant that we were always in each others' way. Food in the restaurant wasn't particularly great but we were part of a big group so that might have... More 

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Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've waited until we experienced three other hotels in Sicily in the last 2 weeks. All of the other three were excellent, and highlighted ways in which the Villa Politi could regain that status. The location within the ancient quarries is very striking, and the entrance is quite imposing. The decoration inside is traditional, and that is fine, but that... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Dear Guest, I wanted to thank you for choosing us among the houses of your trip in Sicily. What distinguishes our Grand Hotel is the sobriety that for us becomes synonymous of elegance and style. We do not love the glitz and despite being perhaps the largest of the hotel you choose, we love a service tailored to care and... More 

Bath, United Kingdom
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Taxi dropped my luggage and I at the bottom of the drive (barrier prevents automatic entrance to the Hotel). Left to drag my luggage to reception, met by receptionist who informed me my room was ready early, very welcome after a long flight. I asked where the restaurant was located for lunch she just gestured with her hand. No help... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

I can only apologise and say that I am really very sorry and I guarantee that what you felt leaves me deeply saddened and personally I will take care to identify the person who has offended you with his attitude at least superficial. Thank you for your appreciation, and I’d like to conclude by telling you what we do every... More 

Leighton Buzzard
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A veteran hotel that has witnessed global changes and yet stood the test of time. On arrival the charming style and charm of this luxury hotel is immediate. It doesn't have the latest gadgets, trendy offerings or bling. It has style, personality and a wonderfully hospitable sicilian ambiance. Clean, tidy, good food, good comfortable rooms, fantastic pool and shaded and... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Clean, orderly, good food, good and welcoming rooms, fantastic pool and extensive shaded areas… in few words, you are enclosed the heart of our services. Thanks. More 

Munich, Germany
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

very elegant and nice romantic hotel in a splendid surrounding (the antique greek stone quarry) in the very center of the antique city of Syracuse. Rooms are real nice, service outstanding, breakfast buffet (for southern Italy) real good. Dinner in a sprectacular old hall with again very ver ygood service.

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

every day when I arrive at the large gate of the Grand Hotel Villa Politi I feel like a lucky man: the atmosphere we try to create with the careful work of all my staff is of utmost serenity and harmony, giving to who chooses us carefully service characterized by attention and courtesy, extreme attention to details... love for our... More 

York, United Kingdom
Level Contributor
8 reviews
5 of 5 stars Reviewed May 28, 2015

We stayed here for ten nights in May, in a standard twin room, and were surprised that it was so quiet and peaceful in spite of being quite busy. The room, and beds, were very comfortable and clean, with modern bathroom fittings, and generous lighting (the one window was small, with shutters). Staff throughout the hotel were always friendly and... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Our strength are: the quarries, suggestive caves where the Grand Hotel Villa Politi rises, the peace and quiet of the hotel surrounded by century-old park, large spaces, large private parking, the only hotel in Syracuse with a large outdoor swimming pool, a Solarium on the sea open in summer, free Wi-Fi in all areas, immediate connection with the most important... More 

London, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed May 26, 2015

The hotel is a good location to explore the local area - good information given at check in. Very helpful staff. Room clean and comfortable overlooking the garden at the front. Would recommend asking for a room with garden view. Could be noisy at times as popular place for functions. Really nice to sit outside at front of hotel with... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

your words would make happy and satisfied every hotel manager. Thanks for choosing us. More 

The Hague, The Netherlands
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 21, 2015

The hotel wasn't what we expected. Although the setting was nice and the food was good, we had some complaints. The WiFi didn't work in the room. The receptionist told us that they were waiting for a response from the IT company, but checking TripAdvisor it seems that it had been out for a while. The solarium that was advertised... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Is reassuring for those who want to choose the Grand Hotel Villa Politi read the comment of a "member expert advisor" like You. After his studies and his careful analysis i infer that maybe you just wanted to eat and navigate with our wifi. Dear guest could not take advantage of the momentary operation of wifi (in cities these days... More 

Stuttgart, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 17, 2015

We had hoped for so much more in our recent visit to this Grand Hotel. With over one hundred-fifty years of special history, the promises of grandeur contained within its walls and grounds piqued our interest in a pleasant stay for a number of days and nights. The flair, customer care, service and a memorable experience of a four star... More 

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Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this review

Thanks for your accurate comment that will help us to give a service more and more precise and careful. We are the only hotel in town with a large outdoor pool. Our porters clean the pool’s bathrooms every two hours (it could be that during this break there had been a strong flow of guests, we apologize for the inconvenience.)... More 

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