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Jolly Aretusa Palace Hotel

Corso Gelone, 45 - Siracusa, 96100 Syracuse, Sicily, Italy
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Jolly Aretusa Palace Hotel
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Jolly Aretusa Palace Hotel
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137 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a business trip and was impressed. The staff was very helpful and friendly. The room was very clean, the mattress and sheets were immaculate, and the bathroom was very clean. The in hotel restaurant was great. I highly recommend staying here.

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Medan
Top Contributor
78 reviews 78 reviews
73 hotel reviews
302 helpful votes 302 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is center, the train station is 5-7 minutes walk from the hotel, a moderate size supermarket was at the back street of the hotel. The location is in the residential apartment that means you get no view except the building. To reach the lobby there are steps and the sitting area is quite big with free WIFI. To... More 

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 29, 2015

Location is good, walking distance from the train station, conveniently located opposite a bus stop that serves Catania airport, etc., you can get to the island in 15mins, too. Reception area is very nice, looks like it has been recently refurbished. Receptionists are also helpful and friendly. Breakfast is appalling, possibly the worst I've seen in a 4star hotel: no... More 

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Cabanas Potosi
Top Contributor
72 reviews 72 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 4, 2014

The hotel was very nice, the service was good, the workers were helpful and the food was good. The hotel is located right in the middle of Syracuse where there is lots of traffic. We were not sure if the area was very safe. (?)

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Siracusa
1 review
2 of 5 stars Reviewed August 16, 2014

First, there were no place to park. Then no wireless connection for several days. The breakfast was poor and very crowded. The room we reserved were a triple and they gave us a double with extra bed so no space avaialble in the room. Bad decission and not best option for sure

Review collected in partnership with Galahotels.com

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Travelers are raving about these Syracuse hotels

Eilat, HaDarom, Israel
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3 of 5 stars Reviewed July 27, 2014

Rooms are old .tv only few chanels and the smalest size tv I saw in my life. Breakfast is poor . All the reception workers are lasy with info They give only half of the info or wrong info. Its better not give any info then wrong info The only good thing I can say that it is clean hotel... More 

Was this review helpful? Yes 3
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3 of 5 stars Reviewed July 20, 2014

We stayed in this hotel as part of a cosmos tour of sicily. The hotel reception is lovely and welcoming, and the room was equally as lovely and clean with a generously sized bathroom. The evening meal was delightful and the restaurant decor was modern and stylish. The waiting staff were also very kind and friendly. Breakfast was basic breads,... More 

Was this review helpful? Yes 6
Newcastle, United Kingdom
Top Contributor
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3 of 5 stars Reviewed May 19, 2014

We stayed here just for 1 night as part of a tour group. Our room No 323 was a good size and well appointed with a fridge, desk, twin beds, and A/C. There were no tea & coffee making facilities. It had a shower but no bath which was not a problem for us but could be for those wanting... More 

Was this review helpful? Yes 5
New York City, New York
Contributor
12 reviews 12 reviews
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3 of 5 stars Reviewed May 6, 2014 via mobile

Staff was very nice, but the rooms were small, tattered, outdated, and poorly ventilated. And they charged for wi-if that didn't work. It's centrally situated in walking distance from Archeological Park and Ortigia. Definitely more of a 3 star.

Was this review helpful? Yes 2
Contributor
13 reviews 13 reviews
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9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 21, 2014 via mobile

The location is not bad. The quantity and the quality of the dinner was very bad. The breakfast was very poor. There is no internet axes from midnight till 7 in the morning!!!!! The room was small and the only positive was the wooden working area.

Was this review helpful? Yes 4
jollyaretusa j, Responsabile relazioni pubbliche at Jolly Aretusa Palace Hotel, responded to this review

Dear Guest, We would like to thank you for taking this opportunity to review Jolly Aretusa Palace Hotel Siracusa and providing us with feedback concerning your stay. We are sorry you were not able to enjoy during your stay with us. We are very pleased that you will be returning to the hotel and look forward to the opportunity to... More 

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