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Jolly Aretusa Palace Hotel

4.0 of 5 Corso Gelone, 45 - Siracusa, 96100 Syracuse, Sicily, Italy
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Jolly Aretusa Palace Hotel
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Jolly Aretusa Palace Hotel
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124 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Location is good, walking distance from the train station, conveniently located opposite a bus stop that serves Catania airport, etc., you can get to the island in 15mins, too. Reception area is very nice, looks like it has been recently refurbished. Receptionists are also helpful and friendly. Breakfast is appalling, possibly the worst I've seen in a 4star hotel: no... More 

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Cabanas Potosi
Top Contributor
70 reviews 70 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 4, 2014

The hotel was very nice, the service was good, the workers were helpful and the food was good. The hotel is located right in the middle of Syracuse where there is lots of traffic. We were not sure if the area was very safe. (?)

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1 review
2 of 5 stars Reviewed August 16, 2014

First, there were no place to park. Then no wireless connection for several days. The breakfast was poor and very crowded. The room we reserved were a triple and they gave us a double with extra bed so no space avaialble in the room. Bad decission and not best option for sure

Review collected in partnership with Galahotels.com

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Eilat, HaDarom, Israel
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 27, 2014

Rooms are old .tv only few chanels and the smalest size tv I saw in my life. Breakfast is poor . All the reception workers are lasy with info They give only half of the info or wrong info. Its better not give any info then wrong info The only good thing I can say that it is clean hotel... More 

Was this review helpful? Yes 2
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 20, 2014

We stayed in this hotel as part of a cosmos tour of sicily. The hotel reception is lovely and welcoming, and the room was equally as lovely and clean with a generously sized bathroom. The evening meal was delightful and the restaurant decor was modern and stylish. The waiting staff were also very kind and friendly. Breakfast was basic breads,... More 

Was this review helpful? Yes 5
Newcastle, United Kingdom
Top Contributor
68 reviews 68 reviews
33 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed May 19, 2014

We stayed here just for 1 night as part of a tour group. Our room No 323 was a good size and well appointed with a fridge, desk, twin beds, and A/C. There were no tea & coffee making facilities. It had a shower but no bath which was not a problem for us but could be for those wanting... More 

Was this review helpful? Yes 5
New York City, New York
12 reviews 12 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 6, 2014 via mobile

Staff was very nice, but the rooms were small, tattered, outdated, and poorly ventilated. And they charged for wi-if that didn't work. It's centrally situated in walking distance from Archeological Park and Ortigia. Definitely more of a 3 star.

Was this review helpful? Yes 2
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 21, 2014 via mobile

The location is not bad. The quantity and the quality of the dinner was very bad. The breakfast was very poor. There is no internet axes from midnight till 7 in the morning!!!!! The room was small and the only positive was the wooden working area.

Was this review helpful? Yes 4
jollyaretusa j, Responsabile relazioni pubbliche at Jolly Aretusa Palace Hotel, responded to this review

Dear Guest, We would like to thank you for taking this opportunity to review Jolly Aretusa Palace Hotel Siracusa and providing us with feedback concerning your stay. We are sorry you were not able to enjoy during your stay with us. We are very pleased that you will be returning to the hotel and look forward to the opportunity to... More 

Rochdale, United Kingdom
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 5, 2013

Stayed here just for 1 night as part of a tour group, room was reasonably sized and comfortable, air con worked, food was better than average continental buffet breakfast..hotel was modern , clean and close to busy centre. Evening meal was an excellent risotto..so no complaints A fifteen minute walk away is Ortigia, the old town, effectively an island but... More 

Was this review helpful? Yes 7
Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 13, 2013

Stayed one night as part of a tour group. The room was generous in size for a single room. Hotel is close to the Ortigia and Neapolis and within easy walking distance from both. The only criticism I have was the poor breakfast and dreadful coffee they had in the morning. Other than that, as a one night stop on... More 

Was this review helpful? Yes 8
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Additional Information about Jolly Aretusa Palace Hotel

Address: Corso Gelone, 45 - Siracusa, 96100 Syracuse, Sicily, Italy
Location: Italy > Sicily > Province of Syracuse > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:4 star — Jolly Aretusa Palace Hotel 4*
Number of rooms: 114
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Also Known As:
Jolly Hotel Syracuse
Jolly Aretusa Palace Hotel Sicily/Syracuse, Italy
Hotel Style:
#28 Luxury Hotel in Syracuse

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