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Jolly Aretusa Palace Hotel

Corso Gelone, 45 - Siracusa, 96100 Syracuse, Sicily, Italy
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1 room 1 guest
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Jolly Aretusa Palace Hotel
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161 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (161)
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    (38)
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    (77)
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    (16)
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Sydney, Australia
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stopped here on a cosmos tour, firstly, our airconditioning did not work, we complained and then the lady at the front desk offered a smaller room, however, this room you couldn't even open a suitcase in and the airconditioning did not work in that room either, she was very hesitant to give us another room as she said in Italian... More 

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Melbourne, Australia
Level Contributor
248 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed July 20, 2015

We were here with a cosmos tour and our dinner was fantastic, the room was good but the air conditioning and fridge didn't work properly, but the chaps serving our dinner, one in particular were lovely but the reception and bar staff were surly and rude. I would not recommend or stay here again, and that is rare for me.... More 

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Höganäs
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 18, 2015

The hotel is situated near most of all interesting places in Syracuse and Close to the city centre. Friendly staff, especially we would like to thank Marco for his hospitality. The food in the restaurant was good.

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Bloomfield, New Jersey
Level Contributor
306 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
4 of 5 stars Reviewed July 14, 2015

I feel like this hotel was one of the nicer ones we stayed in while in Sicily. The room was big and very clean. The air conditioning worked well and the staff was friendly and accommodating. There was a supermarket near by as well as many shops and places to eat.

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London, United Kingdom
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 15, 2015

I have been travelling for many years leaving revews everywhere and i have to say that This is the best staff I have ever seen. I haver felt so welcomed by someone than in this hotel. I BIG thank you to carlo and the lovely lady in reception to make my holidays in sicily different and very special

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Shrewsbury, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 13, 2015

Ten minutes, either way, to the Greek theatre site or Ortigia bridges, three minutes to the railway station; could hardly be better placed. Unfortunately, plaudits cease here. Bedroom decoration was tired, our 'double bed' two singles pushed together, there was no room safe. Dinner, more notable for quantity than quality, was slammed down, perhaps because the restaurant manager had threatened... More 

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1 review
4 of 5 stars Reviewed May 13, 2015

Stayed here on a business trip and was impressed. The staff was very helpful and friendly. The room was very clean, the mattress and sheets were immaculate, and the bathroom was very clean. The in hotel restaurant was great. I highly recommend staying here.

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Medan
Level Contributor
86 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed May 7, 2015

The location is center, the train station is 5-7 minutes walk from the hotel, a moderate size supermarket was at the back street of the hotel. The location is in the residential apartment that means you get no view except the building. To reach the lobby there are steps and the sitting area is quite big with free WIFI. To... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 29, 2015

Location is good, walking distance from the train station, conveniently located opposite a bus stop that serves Catania airport, etc., you can get to the island in 15mins, too. Reception area is very nice, looks like it has been recently refurbished. Receptionists are also helpful and friendly. Breakfast is appalling, possibly the worst I've seen in a 4star hotel: no... More 

Was this review helpful? Yes 3
Cabanas Potosi
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 4, 2014

The hotel was very nice, the service was good, the workers were helpful and the food was good. The hotel is located right in the middle of Syracuse where there is lots of traffic. We were not sure if the area was very safe. (?)

Was this review helpful? Yes 2
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