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Una Hotel One

4.0 of 5 Via Diodoro Siculo, 4, 96100 Syracuse, Sicily, Italy (Formerly Hotel Bellavista)
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Certificate of Excellence 2014
Una Hotel One
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Una Hotel One
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437 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lincoln, England, United Kingdom
Top Contributor
54 reviews 54 reviews
23 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not a clear cut way to review it, so i'll just plow through it... Arrived at midnight after a days travelling, tired and hungry we are partially greeted by a hobbit receptionist with poor English. He told us exactly nothing except which room we were in. The website states there are vending machines, which don't exist, disappointing when you've lasted... More

Was this review helpful? Yes 5
New york City, New York, USA
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night, and got upgraded to a junior suite on the 4th floor, on the same floor as the outdoor bar. First impression of the hotel when we arrived is- it's DARK. The decor is all black tile/concrete, with dim lighting. It felt like they were trying to be more of a nightclub than a hotel (though... More

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London Lass
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 11, 2014

First impressions on entering the hotel is...its dark.. the lighting is dim with dark furniture and furnishings.If you use the hotel loo, take a torch(really !) The room was clean, twin beds, small window (could see the sea) and seperate shower room.The bathroom had dark grey concrete walls,with black tiles, more like a wet room. The corridors have moulded black... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

We loved this hotel very cosy and at the same time trendy and chique. Breakfast was great with nice lounge music to start the day and the best part of it was a waitress called Silvana who couldn't be nicer... She was so funny and helpfull that going to have breakfast was always a nice experience (and the frullati she... More

Was this review helpful? Yes 1
Belgrade, null, Serbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

Hotel looks perfect. It's in very nice part of Syracuse. Modern and beautiful. Rooms are big, bathroom is fantstic. Cleaning every day, room looks clean in every moment. Breakfast is healthy and everyone can find what likes. Nice roof terace. Spa center is very good. Staff is perfect, young people good speaking English and always very professional and friendly. I... More

Was this review helpful? Yes 1
Milan, Italy
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 9, 2014

Definitely over promising in the description of the facilities, hotel description offers gym, private beach, great rooms, roof top terrace and much more....reality: ice cold shower, roof top terrace is in fact a big balcony from which you can talk to the neighboors, private beach is in fact a public solarium without sea outside of the hotel, the room was... More

Was this review helpful? Yes 3
Minsk, Belarus
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

Modern hotel. Healthy breakfast. You can have a nice open air on the sky roof. An ideal base for going on a car in the south and south-east Sicily. Special thanks to Alexandra. She helped us solve a serious problem. Alexandra was very professional and friendly.

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 22, 2014

"Design" hotel. Feels more like entering an empty club then entering a hotel. It is dark inside. It is a matter of taste if you like the design. We liked it. Unexperienced basic unwelcoming english speaking staff at the reception. The hotel is in a residential area. It is not in the city center. The rooms are too small. What... More

Was this review helpful? Yes 1
Winchester, United Kingdom
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 30, 2014

Arriving by train, we needed a 12 euro taxi ride to find the hotel, though once we had got our bearings it was simple enough to walk into town, the beach and the Archaelogical Museum. Staff were very friendly and helpful, but like other reviewers we were startled by the dark sitting areas and corridors. The room was bright, with... More

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San Vito dei Normanni, Italy
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 15, 2014

When we checked in we were given room 106 which we found to be much smaller than we expected. Also we were surprised that the free mini bar only contained 1 bottle of beer, no wine. After a restless night due to the noise from adjacent room and the 25oC room temperature. We complained and asked to be moved. The... More

Was this review helpful? Yes 1
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Additional Information about Una Hotel One

Address: Via Diodoro Siculo, 4, 96100 Syracuse, Sicily, Italy (Formerly Hotel Bellavista)
Location: Italy > Sicily > Province of Syracuse > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:4 star — Una Hotel One 4*
Number of rooms: 44
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Also Known As:
One Hotel Syracuse
Una Hotel One Sicily/Syracuse, Italy

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