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All 64 Syracuse hotels

Eureka Palace Hotel Spa Resort

5.0 of 5 Hotel   |   Strada Spinagallo 50, 96100 Syracuse, Sicily, Italy
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Eureka Palace Hotel Spa Resort
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69%
Ranked #30 of 64 hotels in Syracuse
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed January 27, 2014
Emma O Leamington Spa, England, United Kingdom
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228 people have reviewed this hotel

Traveler rating
    90
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    22
    9
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52
88
5
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Malta
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 22, 2014

We came with 1.8 year old baby on Friday afternoon. Booked one suit and two double rooms. The restaurant was not open that day at all. Breakfast the next morning was really economy class, thanks god we brought sausages and baby porridge with us. Lunch was served on small not nice plates as if in the students' canteen. If you... More

Was this review helpful? Yes 1
EurekaPalaceHotel, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear customer , Thank you, first of all for taking your time to review our beautiful facility. We care about the judgement of our guests and we are sorry that your stay was not like you immagine. I remain at your disposal. Kind regards Enrico de' Reguardati GM More

Leamington Spa, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 27, 2014

we came here for my 30th birthday. The hotel itself was beautiful situated in a racecourse. Great views from the room. You had to be driving though as itt was a little out from town. Clean rooms great breakfast. Also had a beautiful quiet tranquil pool and spa.

Was this review helpful? Yes 1
EurekaPalaceHotel, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear customer , I want to thank you for taking your time to review our beautiful resort . I'm glad to know that you stay in our hotel for your 30th birthday was very good, but next time advertise us before and we can make a little surprise ..... Waiting to receive you again, I remain at your disposal and... More

Dublin, Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed November 29, 2013

Clean and nice rooms, balcony is advantage but: 1 - It's a racecourse and the horse minders wake you up as early as 5 A.M.; 2 - loadza kids running all over the place day and night and it seems the hotel management do not care about the people who complaints about it; 3 - if you lucky and early... More

Was this review helpful? Yes 2
EurekaPalaceHotel, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear customer , Thank you, first of all for taking your time to review our beautiful facility and compliments for the judgment given at our beautiful Resort. But I want to inform you that the management change and your review is a little bit in delay about reality. The location of our hotel is ideal if you want to visit... More

Tel Aviv, Israel
2 reviews
4 of 5 stars Reviewed November 24, 2013

Breakfast was very nice, but the exact same one every day.. a little variety wouldn't hurt:) All in all it's a good place to stay, but only if you have a rented car. Also, the opening hours for the gym and spa are a little problematic for people who spend their day sight-seeing and want to use it early in... More

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EurekaPalaceHotel, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear customer , I want to thank you for taking your time to review our beautiful resort. waiting to receive you again I remain at your disposal and send Kind regards Enrico de' Reguardati GM More

Tabuk, Saudi
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed October 25, 2013

Was booked it to this hotel at the local horse racecourse they must have self given the 5 star rating I would only give it "2" it relies on the racecourse to stay open, arrived only 1 staff to book 9 people in, noone for the bags which we had to do ourselves even though they knew we were coming,... More

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EurekaPalaceHotel, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear customer , Thank you first of all for taking your time to review our beautiful facility and compliments for the judgment given at our beautiful Resort. You have to know that the stars has given for the services that you have and not for the personal idea or taste. When we accept little group, we always ask at the... More

the Netherlands
Contributor
13 reviews 13 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 16, 2013

We were planning to stay in this hotel for three nights in Oct. and the first impression is clean, tidy and quiet. Thus positive. However when we checked in the room, we noticed right away that the central air-conditon did not work and called the reception, changed to another room. However the problem remained. There is just no cold air... More

Was this review helpful? Yes
EurekaPalaceHotel, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear customer , Thank you first of all for taking your time to review our beautiful facility and compliments for the judgment given at our beautiful Resort. I must say I was expecting his review without any anxiety and fear , I just want to clarify some points that he emphasized in a very personal way . As I explained... More

Israel
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 7, 2013

A nice hotel, out of Siracusa , but not very far. Nice big room, very clean , nice bathrom big and comfutable. Brakfast is a little poor almost no vagetables and only hard cheese and muzarela. Very nice view of the Hipodrom from the dining room. Lunch and dinner in another location OK. expensive.

Was this review helpful? Yes 1
EurekaPalaceHotel, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear Guest, Good morning from the Palace Eureka. Thank you for the compliments to our beautiful hotel. Waiting to receive you again, we send our Kind regards Enrico de' Reguardati GM More

Yehud, Israel
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 30, 2013

It was written that it is 5 Stars hotel but actually it is far to be 5 stars ...no more than 3 stars....bad location isolated from main attractions far from the center and restaurants. the breakfast is very poor definitely not suitable for a hotel should be 5 stars , spa very disappointing staff are friendly and helpful

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EurekaPalaceHotel, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear customer, his review is the result of bad information received at home, we never hidden to anyone that we are not in Syracuse. It is correct that if you had wrong information, you'll be disappointed, but for this, you can not blame the hotel. However I see that gave high marks for cleaning and services which is exactly the... More

New York
1 review
4 of 5 stars Reviewed September 9, 2013

We spent a week at the Eureka Palace during the second part of August. We enjoyed our stay very much. The hotel is new, the rooms are large and spacious and the staff extremely friendly and willing to assist. The hotel is pleasantly located in the country side, not far from Saracusa. It was built on the race tracks which... More

Was this review helpful? Yes
EurekaPalaceHotel, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear Guest, Good morning from the Palace Eureka. Thank you for the compliments to our beautiful hotel. For the WIFI, sometimes it happens that with the surges the router will block, we kindly ask for the next time to warn the reception that will solve you the problem. Waiting to receive it again, we send our best regards Enrico de'... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2013 via mobile

We stayed 30.8-2.9. The hotel is not a 5* but in European standards it's very good and worth its cost. Rooms are very good: clean, nice view from the balcony. all was great except Internet was always between weak to no connection and the water wasn't very hot (my wife likes the water hotter, I'm guessing more people mind that.... More

Was this review helpful? Yes 1
EurekaPalaceHotel, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Kind Guest, Good morning from the Eureka Palace. I thank you for the compliments and waiting to receive you again, we send our kindest regards Enrico de' Reguardati GM More

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Additional Information about Eureka Palace Hotel Spa Resort

Also Known As:
Eureka Palace Hotel Spa Resort Sicily/Syracuse, Italy
Address: Strada Spinagallo 50, 96100 Syracuse, Sicily, Italy
Location: Italy > Sicily > Province of Syracuse > Syracuse
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Syracuse
#8 On the Beach Hotel in Syracuse
#15 Family Hotel in Syracuse
#17 Luxury Hotel in Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Eureka Palace Hotel Spa Resort 5*
Official Description (provided by the hotel):
Eureka Palace has 95 rooms and 8 Suites, 3 Suites Duplex furnished with comfortable and modern design and equipped with private bathroom, LCD with satellite and, wi-fi internet, minibar, safe, air conditioning and direct phone. Suites have also a living room and a Jacuzzi.Within the Hotel there is a luxurious SPA with sauna, Turkish Bath, Mediterranean Bath, Kneipp Wasser Paradise path, ice waterfall, cold showers, multi-sensorial room, a wide relax area with tea bar.The Wellness Spa Centre has also a wide indoor and heated swimming pool with Jacuzzi, a spacious and panoramic gym equipped with the most modern equipments and an outdoor pool with solarium and comfortable changing rooms The Hotel has a panoramic restaurant, an American Bar, the Vitaminic Bar, several suitable for prestigious and elegant banquets, a comfortable meeting room that can accommodate over 300 people, and 2 small meeting room..Also outdoor patios that surround Eureka Palace Hotel, are ideal places to host trade fairs, cultural events.There is an enourmous parking area for Auto and Bus. ... more   less 
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