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Grand Hotel Minareto

#13 of 67 Hotels in Syracuse
Certificate of Excellence
Via del Faro Massolivieri, 26A, 96100 Syracuse, Sicily, Italy
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Grand Hotel Minareto
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Grand Hotel Minareto
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695 reviews from our community

Traveler rating
    441
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    64
    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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nyc
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's just not that nice. I stayed in one of the nicer rooms this past summer and the room was just not 5 star, the bed was the worst bed ever the bathroom was fine. It's a great location, the food is mediocre and I just don't agree that it is 5 stars.

Was this review helpful? Yes 2
Toledo, Ohio
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 11, 2015 via mobile

While the view is breathtaking, I haven't had warm water in my room! Every morning, the hotel staff told me they were fixing it but nothing happened - 4 days of freezing cold showers in the morning. This is not what I expected from a "luxury" hotel.

Was this review helpful? Yes 5
minareto2010, Direttore at Grand Hotel Minareto, responded to this review

Dear Guest, Thank You for spending Your stay at our hotel. We are glad You appreciated the views, breathtaking as You write also during the winter season. There’s always something romantic in the way the island of Ortigia and the mount Etna meet each others in the background. We are extremely sorry and mortified for the inconvenience caused, but we... More 

Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2015 via mobile

My wife and I were married on May 10th 2014 in the cotswolds before setting off for our dream honeymoon in italy. we started in rome for the city part and loved the history and pace. we then enjoyed naples and pompei, before our final and most relaxing stay at hotel minareto in sicily. the hotel is very remote but... More 

Was this review helpful? Yes 2
minareto2010, Direttore at Grand Hotel Minareto, responded to this review

Dear Guest, Thank You for choosing Grand Hotel Minareto and for dedicating part of Your time to write this wonderful feedback. It is a source of great satisfaction for us to know You really love and enjoyed Your stay and all the services we offered, included the free jacuzzi on the cliff. Thank You also for the special mention to... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 11, 2015

This hotel is one of the best I've ever stayed in. The staff is superb, attentive and helpful for ANY of your needs, my room (295) was lovely, with a terrace overviewing the sea, just beautiful. You will need a car to move around as it is not in the city centre (15min by car), but for me it just... More 

Was this review helpful? Yes 3
minareto2010, Direttore at Grand Hotel Minareto, responded to this review

Dear Guest, We would like to thank You for choosing Grand Hotel Minareto, for writing such a positive feedback and for giving us the maximum score. In Your comment, You make a list of the features which make our resort unforgettable for our guests: the particular architecture, the breathtaking views from our terraces, the two luxury Jacuzzi on the cliff... More 

Lancaster, Pennsylvania
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 7, 2014

On a recent pilgrimage to Sicily, we stayed at the Minareto. While it is "out of the way", it is a spectacular property. whether it is the outdoor dining, the sandy beach, the rocky beach or just the pool area, this is a first class property. The staff was attentive and very courteous. The breakfast buffet offered choices for everyone... More 

Was this review helpful? Yes 2
minareto2010, Direttore at Grand Hotel Minareto, responded to this review

Dear Guest, We would like to thank You for such a positive feedback and for choosing Grand Hotel Minareto as location for Your holiday. Thank also for recommending our resort for all its characteristics: the different locations, the landscapes, the well-maintained gardens and paths, the kindness of the staff, the richness of the food service. As regards the position of... More 

United Kingdom
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed November 3, 2014

I'm not sure how this hotel has any five star reviews… but perhaps those who've given the Minareto five stars had VERY low expectations, or haven't stayed in many (any) five star hotels? Firstly, as other honest reviewers have pointed out, be aware that the Minareto is in the MIDDLE OF NOWHERE. It is a strange place situated in a... More 

Was this review helpful? Yes 4
minareto2010, Direttore at Grand Hotel Minareto, responded to this review

Dear Guest, I am Antonio La Spina, Senior Manager of Grand Hotel Minareto. I would like to thank You for choosing our Resort and I regret Your experience was not satisfying as You believed and expected. Considering that Your focus towards our Trip Advisor page is very high, You will certainly have the opportunity to check that, following the hotel... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 25, 2014

Just returned from a 3 day break at this hotel and I have to say, 3 nights was enough. We had one of the best rooms with a fantastic view but very old fashioned room and hotel. Bed was very hard as where the pillows. You are really stuck in the middle of nowhere without a car and I have... More 

Was this review helpful? Yes 1
minareto2010, Direttore at Grand Hotel Minareto, responded to this review

Dear Guest, We would like to thank You for choosing Grand Hotel Minareto, for leaving this feedback and giving such a constructive criticism. I usually appreciate the opportunity to have comparisons with the other’s opinions, especially if these are direct, and I also like the chance to explain and share the logics behind the hotel I represent. T his is... More 

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2014

I stayed here for a week for a sales conference which means that I only got a small taste of what it would be like to be on vacation here....it was fantastic! The service was personal, the food was great and the facilities were beautiful. I'd like to thank the staff for a great week! I hope to go back... More 

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minareto2010, Direttore at Grand Hotel Minareto, responded to this review

Dear Guest, It is a real pleasure for us to receive Your feedback and we would like to thank You for sharing Your impression with all the community. To organize a successful meeting it is one of the greatest goal an hotel could reach; but the real satisfaction is to know that Your guests would like to come again, spending... More 

Chelmsford, Massachusetts
Top Contributor
114 reviews 114 reviews
44 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed October 15, 2014

I had the pleasure of staying here last week for a business meeting and I must say, it was quite a positive experience overall. The rooms are all in individual units clustered around the property which is surrounded by water. I had a deluxe unit which had a balcony overlooking the water and a spectacular view of the city of... More 

Was this review helpful? Yes 1
minareto2010, Direttore at Grand Hotel Minareto, responded to this review

Dear Guest, Thank You for the time You spent to write this great comment and to give us Your positive feedback. You related and gave a perfect picture of Your stay at Grand Hotel Minareto, highlighting all the key-factors of the hotel, as the general architecture of the resort, the beautiful landscapes, all the benefits offered, the skills of the... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed October 14, 2014

Could not complain nor fault them for anything during our week. Perhaps you could provide internet all around the hotel for guests. Also, don't allow any dogs in the restaurant - it's not hygienic. Thanks to all the staff for being so helpful, pleasant and accommodatingly polite all the time. I would recommend this hotel to anyone who wants to... More 

Was this review helpful? Yes
minareto2010, Direttore at Grand Hotel Minareto, responded to this review

Dear Guest, Thank You for the time You spent to write this great comment and to give us Your important feedback. We are glad to receive comments, suggestions, opinions, and points of view of our guests, in order to improve the quality and the development of our Resort. As regards internet access, for the next season we will change the... More 

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