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Hotel Plaza Opera

4.0 of 5 Via Nicolo Gallo 2, 90139 Palermo, Sicily, Italy
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Certificate of Excellence 2014
Hotel Plaza Opera
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Hotel Plaza Opera
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275 reviews from our community

Traveler rating
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    37
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Top Contributor
98 reviews 98 reviews
29 hotel reviews
448 helpful votes 448 helpful votes
3 of 5 stars Reviewed 1 week ago

Whatever the hotel styles itself as, it's a THREE star modern hotel with a bare minimum of staff. Must point out, that all of the staff were exceptionally friendly and helpful (but also very busy, as there weren't very many of them). For leisure visitors to Palermo the location is excellent - nice upscale neighbourhood (some expensive shops, with some... More 

Was this review helpful? Yes 2
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, Thank you very much for sharing your remarks on your recent stay with us at Hotel Plaza Opéra. I would first of all like to ensure that we completely acknowledge that your stay experience did not quite match your expectations, and are sorry about that. We are particularly sorry that your sleep quality was so poor. The hotel,... More 

Morristown, New Jersey
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel has their own garage across the street. The price was 12 euros per night. We stayed 4 nights for 406 euros and we were upgraded upon arrival. Julio at the front desk was a wealth of information about Palermo and eager to share his knowledge. The room was very comfortable and had all the amenities including all white... More 

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, thank you for sharing your recent guest stay experience on Tripadvisor. We are extremely pleased to read that you enjoyed it so much as to award it a full five points! Thank you for highlighting some key positive aspects of your stay such as the friendly, knowledgeable and proactive attitude of our staff, the centrality of the hotel... More 

Palm Springs, California
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a very nice stay here for three nights Dec 17-20, 2014. The rooms were great and the location was just 1 block off the main high-end shopping street. The Luis Vitton store was right down the block. Richard Cormier

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Richard, thank you very much for this amazing review - we are so happy your stay was so enjoable to award a full five points to it! We are very glad to read that you loved the hotel location and rooms, and that your stay experience was great. We will be looking forward to welcoming you again to Hotel... More 

Brussels, Belgium
Top Contributor
50 reviews 50 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 23, 2014

The location is excellent, really close to the Opera Theatre, in the heart of Palermo, public transportation right around the corner. Modern and attractive design. Our bus from/to the airport stopped just a couple minutes from the hotel door. On the other hand, there are some problems: rooms are rather noisy, specially on weekends, since windows and walls have no... More 

Was this review helpful? Yes 1
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, Thank you so much for taking the time to share your opinion on your recent stay at Hotel Plaza Opéra with the other readers of the Tripadvisor community – we appreciate your review and the comments contained in it! We are absolutely delighted that you loved the hotel location in the heart of Palermo, its style and design,... More 

Ontario-Canada
Top Contributor
191 reviews 191 reviews
56 hotel reviews
105 helpful votes 105 helpful votes
2 of 5 stars Reviewed November 18, 2014

The hotel is centrally located and is a good location for one to visit sites in the city, and many are within walking distance. Rooms are clean, reasonable size but lighting the bathrooms is poor. We stayed at five different locations/ hotels during our visit to sicily and this was one I would not recommend. They charge for internet useage... More 

Was this review helpful? Yes 2
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, Thank you very much for writing this review and for sharing your recent stay experience. I would like to thank you for highlighting how you appreciated the hotel location, the room cleanliness and space. I would like also to thank you for the notes on Internet wifi connection – on which our technical staff is currently at work... More 

Luling, Louisiana
Top Contributor
81 reviews 81 reviews
7 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 17, 2014

All in all, this is a nice hotel. The bathrooms are spacious for Italy, and the beds are quite comfortable. There a couple of areas that need improvement, however. First, the charge for internet is ridiculous. I would rather be charged extra for the room that have to pay for time on the internet. I don't remember all the rates,... More 

Was this review helpful? Yes 2
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, We would like to thank you for sharing your opinion on your recent stay experience and for writing this review. We enormously appreciate you taking the time for giving us such a detailed feedback on your stay experience and thank you for highlighting the comfort of rooms and bathrooms. We would also like to seize this opportunity to... More 

Rapid City, South Dakota
Top Contributor
136 reviews 136 reviews
35 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 16, 2014 via mobile

We stayed 3 nights at this hotel while on an OAT trip. Great location, adjacent to city center and square. Easy walking distance to great restaurants. Rooms were very clean, staff was friendly and helpful. Breakfast was good but not elaborate.

Was this review helpful? Yes 2
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, we would like to sincerely thank you for your review and for highlighting the hotel’s prime location, cleanliness and helpful staff – we greatly appreciate that you enjoyed these aspects! We would also like to thank you for underlining those areas, like breakfast, where in spite of the good level offered there is still room for further improvement!... More 

Seattle, Washington
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 28, 2014

In a great location - easy to walk to everything. Felt comfortable/safe walking in the late evening to enjoy a pastry and coffee nearby. Breakfasts were well done and staff very accomodating. Airport transfer was arranged in advance by the hotel for me - so all worked out well. My internet connection was free the entire time.

Was this review helpful? Yes 2
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, thank you so much for this amazing review! We are delighted you have had a fantastic stay experience at Hotel Plaza Opéra and that you loved the hotel location and surroundings and our service. We really look forward to having you again as our guest on the occasion of a future stay in Palermo and in the meanwhile... More 

Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 29, 2014

This hotel is clean, modern and in a great location. We stayed in Palermo 2nd weekend in September. We had a standard room and it was very nice at reasonable cost - Bed was super comfortable. I didn't use the internet because we already had it on our phones. Have no complaints really except Palermo was hot and humid that... More 

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, Thank you for this great review! We are very happy you enjoyed the property and its whereabouts and would like to thank you for highlighting the comfort of the room, its perfect cleanliness and great quality of sleep. We are sorry you experienced the unusually humid weather of this mid-September and look forward to welcoming you to our... More 

Florence
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 28, 2014

The hotel is situated close to the Politeama and the Massimo Theatre, in a 'well-heeled' sector of this vibrant, but variable, city. The airport transfer service and the tour buses are just a five minute walk away and there are excellent cafés and restaurants in the locality. The bedrooms are of the highest standard but pay the extra for a... More 

Was this review helpful? Yes 1
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, Thank you for your review – we appreciate greatly that you wished to share your comments on your recent stay experience at Hotel Plaza Opéra. We are very pleased by reading your very positive comments on the hotel location and surroundings, on its guestrooms and comfort, on the breakfast service and the quality of products served, and on... More 

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Additional Information about Hotel Plaza Opera

Address: Via Nicolo Gallo 2, 90139 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Plaza Opera 4*
Number of rooms: 47
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Also Known As:
Plaza Opera Hotel
Plaza Opera Palermo
Hotel Plaza Opera Palermo, Sicily
Hotel Style:
#11 Business Hotel in Palermo
#15 Romantic Hotel in Palermo
#18 Luxury Hotel in Palermo

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