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All 98 Palermo hotels

Hotel Plaza Opera

4.0 of 5 Hotel   |   Via Nicolo Gallo 2, 90139 Palermo, Sicily, Italy
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83%
Ranked #17 of 98 Hotels in Palermo
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Hedonist420 Hong Kong, China
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248 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Hong Kong, China
Top Contributor
111 reviews 111 reviews
57 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at Hotel Plaza Opera for one night and found it to be serviceable. One of the reasons we picked this hotel was largely due to its downtown location and it provided exactly that, perfect location just one block from the shopping streets. There's a big supermarket on the main street 5 minute from the hotel so we got... More

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Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, Thank you for choosing Hotel Plaza Opéra for your recent stay in Palermo. We appreciate your review and feedback, as it is vital for us to continuously improve our standards and provide our guest with the best stay experience. We are glad to read that you loved the hotel location, finding it perfect for both shopping and sightseeing.... More

Cobham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for two nights only and were very impressed with everything the hotel had to offer, it was exactly what we wanted. The location was excellent and the room was tastefully decorated and comfortable. The staff were extremely helpful and having the use of car parking was an added bonus.

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, Thank you for this amazing review – we are delighted you found that every single aspect of your stay, from location to room decoration, including the helpfulness of our staff, completely matched your expectations. We look forward to welcome you back on the occasion of your next stay in Palermo and send you our kindest regards. Giulia Briguglia... More

England
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located one street over from the Teatro Politeama and is perfect for the airport shuttle and all the sites of the old town. There are some brilliant restaurants within a 5 minute walk and a great bar playing live music. The reception staff in this hotel were great, really friendly and helpful, they are a true credit... More

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Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, we would like to sincerely thank you for this very nice review – we are very happy that you loved the hotel location, with its convenient links and very nice restaurants and bars, and we are also glad you appreciated the courteous and helpful attitude of our staff, our solarium terrace, the comfort of the rooms and our... More

East Dennis, Ma
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hotel Plaza Opera in late July this year. What a lovely find! The location was right in the heart of the city, but on a quieter side street. It was easy to walk to the markets, great restaurants and attractions. We were able to take the bus from the airport and walk only a few blocks... More

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, thank you so much for this amazing review! We are just so happy to read that you completely enjoyed your stay from all viewpoints, and cannot wait to come back to Sicily and Hotel Plaza Opéra – thank you for highlighting all the different facets of the property and of its service that made your stay so unforgettable,... More

Rome, Italy
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Friendly and very helpful reception staff who arranged dinner reservations at very good restaurants for us as well as giving us a quick and relevant overview of the sights we ought to cover during our visit. Very comfortable rooms. Good breakfast with efficient and friendly service. Excellent location to the west of the historic centre so that all sights are... More

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, Thank you very much for sharing your positive feedback on your recent stay with us at Hotel Plaza Opéra with the other members of the Tripadvisor community – we are very happy to read that you have appreciated the knowledgeable and friendly attitude of our staff, the comfort of the rooms and the quality and service of our... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 14, 2014

This hotel locates around Palermo Centro, very convenient to get around the town with easy access to bus to everywhere. The service of the staff are excellent. They gave me clear directions to places, and excellent recommendations for place to visit and eat. Many Michelin starred restaurants are within 5 minutes walking distance of the hotel. The only drawback is... More

Was this review helpful? Yes 2
Giulia B, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guest, we are so delighted in reading how much you enjoyed your stay at Hotel Plaza Opéra! We are happy you enjoyed our prime location and amazingly proactive staff attitude, and their fantastic suggestions and recommendations - we would also like to thank you on your note about fee-paying wifi access, which at present, considered the technical standards of... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 21, 2014

We stayed here for Easter weekend. The staff were very welcoming and extremely helpful. The location is good for Via Roma (consider staying in the edgier regeneration areas of La Kalsa or Vucciria if you want somewhere more in the heart of things). Really comfortable room, good breakfast – recommended. One gripe – you have to pay for wifi, which... More

Was this review helpful? Yes 3
GiuliaBriguglia, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear guest, Thank you for sharing your opinion on your very recent stay experience with us! It was great for us to read that you loved the hotel location, in the center of Palermo and close to its most historical areas, the comfort of the rooms, the delicacies served at breakfast and that you would recommend it to other travelers.... More

Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 15, 2013

We stayed at the Hotel Plaza Opera for 1 night. All the staff were very pleasant. We used their private car park which was very useful. The hotel is very well placed for visiting all the major sites on foot. Although we had to leave early to catch our flight, the breakfast was first class. A good hotel and very... More

Was this review helpful? Yes 1
GiuliaBriguglia, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear Guests, Thank you so much for the lovely review. We are delighted that you enjoyed your stay with us thanks to the pleasantness of our staff, of the perfect location of the hotel, and the delicious breakfast! Thank you so much for recommending the hotel and its excellent value for money. We hope to have you back as our... More

Chicago
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 11, 2013

We stayed here for one night at the beginning of July. Although the weather was extremely hot, our room was cool,quiet and very comfortable. Yesterday my husband reminded me of how amazingly comfortable the bed was and asked me to contact the hotel to find out the manufacturer of the bed & bedding. That gives you an idea of the... More

Was this review helpful? Yes 3
GiuliaBriguglia, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear guest, thank you so much for sharing your experience of a stay at Hotel Plaza Opéra with the other contributors from the Tripadvisor community. Thank you very much for highlighting the perfect quality of all aspects of your stay, from location to room confort, to the friendly and professional attitude of all our staff. We sincerely hope to have... More

New York City
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 10, 2013

We spent two nights here in November and it was great. The location was perfect for exploring the entire city and for dinner choices, and the room was specious and clean. The staff was excellent. We highly recommend it!

Was this review helpful? Yes
GiuliaBriguglia, Sales & Marketing Executive at Hotel Plaza Opera, responded to this review

Dear guest, thank you for sharing your opinion about your recent stay with us – we are glad you enjoyed the perfect location of the property, the wide array of dining choices in close proximity, the comfort and cleanliness of your room and the friendliness and politeness of the staff. Thank you very much for recommending! We look forward to... More

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Additional Information about Hotel Plaza Opera

Address: Via Nicolo Gallo 2, 90139 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Plaza Opera 4*
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Also Known As:
Plaza Opera Hotel
Plaza Opera Palermo
Hotel Plaza Opera Palermo, Sicily

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