The hotel was very dark when we arrived at midday for check-in, the road that the hotel is located does not look very appealing or safe. We were given the ground floor rooms next to reception area, which had high ceilings but they were very noisy - you can hear flushing of toilets, showers, etc - the sound-proofing of the... more

The location in the heart of Palermo's old city center, just a short walk from the city's main shopping area, the very friendly and helpful staff, the very well furnished rooms and the combination of modern and traditional styles make this hotel an oasis of luxury and well-being . We really enjoyed our stay and we loved to be "prisoners... more

Stayed here one night. Great hotel, great staff, and great location. Highly recomended. Free parking in the back, Only complaint was that the Iternet did not work, or at least I could not get it to work. more

After fighting through the Palermo traffic arriving at the hotel is like pulling into an oasis. We had a warm welcome at reception and the public areas are clean and attractive. Our room was clean and spacious and the complimentary bottle of wine was appreciated. Whilst not absolutely in the very centre of town its a short walk to the... more

I travel quite a bit for work, I had to go to Palermo for 4 days and chose this hotel based on reviews found here & I felt I should contribute. I am originally from central Italy, I love coming back and I was excited to see Palermo for the first time. From the reviews this looked like a great... more

This hotel lived up to it's website description. our room was large and cool, marble clad with a huge bed- two pushed together, as often found in Italy. The staff were very professional and helpful. They allowed us to leave our baggage -securely locked away -on the final day as we had an evening flight. Most US or UK hotels... more

A beautiful, elegant and stylish hotel. The building and decor was excellent, classic tasteful and frech. Old classic combined with modern luxury. Staff were excellent and spoke perfect English. Breakfast was wonderful. Criossants were the best that I have ever had. Nothing is too much trouble for the staff, very professional Bathroom fabulous. Only complaint at all was the first... more

We were in Palermo end of August last year, and stayed for 5 days at Ucciardhome. Pleasent experience overall: the staff was nice and helpful, the room was ok, but not so impressive as we expected from the web site. Big room, pretty clean. the bathroom was big also but the shower had a problem. The glass panels were not... more

Friendly staff, good service and a great location make this THE place to stay in Palermo. A 3 nights for the price of 2 offer helped also. Also, the bar/restuarant next door to the hotel (forgotten the name) is also worth a visit. Small drawback is that you'll have to walk around 1-1.5km for the main attractions but it's a... more