very very shabby hotel, breakfast was fine if you want cake.no hot food whatsoever and none offered either. the bread was a little stale to say the least and the coffee was the worst i have ever had, little more than vending machine standard. the room was small and furniture was a touch shabby, the shower leaked badly if the... More

This should be a very very average 3 star hotel. The hotel is in a good location but thats about it. Staff cant be bothered and are quite rude, they have no problems talking about you when they think you dont understand!!!!, The hotel and especially the rooms are very tatty, bits of concrete are missing from the balconies, everything... More

The hotel is well located, very clean and excellent staff service. More

Located in a quiet side street, just 5 mins walk away from Teatro Politeama where the airport bus stops and an ideal location for exploring the old quarters of the city, with a number of restaurants close by. Room was modern and comfortably furnished. The only negative was that it was very busy at breakfast and there were simply not... More

Great hotel, excellent location, especially if you are a walker. There are several restaurants close by that are good and reasonable. The hotel itself is well equipped and a pleasant surprise for Sicily. We were on a tour with Go Ahead Tours, so I don't know what we paid, but I think the 4-star rating is accurate. If I were... More

A very decent Accor location and indeed a top notch location downtown Parlermo. Checkin process is smooth, rooms are very well equipped. There is that underground private parking for an OK price of 15 EUR/night. Just this : avoid room 104. Sounds this room on 1st floor is right above a technical romm where, that tuesday morning at 6.00 am,... More

we stayed 1 night at this hotel in Oct 11. we got a huge room on the 7th floor with a big balcony. the room was spotlessly clean, with a sooper comfy bed, TV, internet. the loo was clean and functional. the staff were very helpful, told us what to see around palermo - they even spoke english. its located... More

I booked this hotel thinking that it was a pleasant 4 star and went for a superior room for 2 adults and 1 child. On our arrival the staff kept us waiting at reception and kept going in and out of the office we were seen by three receptionists eventualy we were given a key to our room. I could... More

Awful reception staff on the whole especially Estelle who didnt seem to want to be there, awful room too-didnt sleep at all due to the noise of the ventilation unit. No Kettle despite their OWN website stating that there was one. Hot water from the bar in lieu of kettle was in fact not hot. Shampoos/Soap not replaced on 2nd... More