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Mondello Palace Hotel

4.0 of 5 Viale Principe Di Scalea 2, 90151 Palermo, Sicily, Italy
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Mondello Palace Hotel
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Mondello Palace Hotel
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134 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Las Vegas, Nevada
Top Contributor
74 reviews 74 reviews
8 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed October 2, 2014

While visiting Mondello in September, I visited the Mondello Palace Property and it is closed for repair and rennovation. The gates are closed and locked, and construction material covers its parking lot. Locals told me that the hotel was closed for repairs and there was no mention of a date for the hotel's reopening.

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London, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 23, 2014

We were really happy to attend Palermo last year in September. We were really lucky because the weather was perfect. So we spent quite a lot of time on the beach, relaxing on the sand and swimming in the amazing sea. The water was fantastic. Very warm and beautiful surroundings around. We liked the hotel as well, especially we liked... More 

Was this review helpful? Yes 4
Stockport, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 22, 2014

February 16th we booked and had confirmed a weeks stay 8th June only to be told to be told today, 7 weeks before we travel the hotel is unable to honour our booking as the hotel is under renovation. If Mondello Palace Hotel knew it would be renovating why allow the booking in first place?? Disgraceful behaviour. We are now... More 

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East Anglia
Contributor
17 reviews 17 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 17, 2014

I really enjoyed my stay here. We were lucky to be staying when the weather was superb so the private beach was still open. It was like going back to the 50s with waiters dressed in white tie and the service was impeccable. OK the rooms are a bit tired which is the only reason I have deducted a star... More 

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New York City
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 3, 2013

In mid October, we travelled throughout Sicily and booked several hotels via booking.com. All were fair to excellent. However, Mondello Palace was a big disappointment. It did not live up to descriptions on the booking.com or some of the reviews on trip advisor.Unfortunately, we pre-paid two nights at this hotel. We checked out a day early because of several reasons:... More 

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DirezioneMondello, Responsabile reception at Mondello Palace Hotel, responded to this review

We are sorry to read the dissatisfaction of this client for the Mondello Palace Hotel We appreciate that this voyager has selected the Mondello Palace Hotel for his Trip in Sicily. The hotel provides safe deposit boxes at the Front Desk. The hotel was fully booked almost every day in October. Our work is the hospitality.Our first duty is to... More 

Windsor, United Kingdom
Top Contributor
60 reviews 60 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 12, 2013

What can one say about the Mondello Palace - in some ways the equivalent of a 2 star in the UK on the other hand just a snip away from being a 5 star! It is a very unusual place. It looks like it was built in the 1930's, Art Deco, Liner-like from the outside - and the inside upstairs,... More 

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Nijmegen
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013 via mobile

Fantastic facilities outstanding friendly staff. A real gem where your 2 minutes from a beautiful private stretch of beach. Although the hotel is a little dated the service, cleanliness and helpful staff more than make up for this. Don't be put of with all the negative reviews. Great base to discover Palermo

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Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 2, 2013

Hi stayed for a week end of September ... On arrival we found the lady behind the desk was not helpful. When we got into our room she never explained about the safe or the beach facilities..it was not till the morning that we had to find out for ourselves. Breakfast was very good ..very good staff and very helpful.... More 

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Copenhagen, Denmark
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 2, 2013

Stayed 4 nights at Mondello Palace Hotel. The hotel is placed central near the puplic and private beach, and only few minuts walk from restaurants and shops. Private parking at the holtel intrance. The hotel look a bit tired, maybe 30 years ago it was fancy, but now the lobby, and rooms look a bit used. The double room was... More 

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Los Angeles, California
Contributor
13 reviews 13 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 1, 2013

We came here for 6 days and due to one of us having a quite severe medical issue, we stayed on for another two days. I cannot praise the staff enough. They helped us through a very difficult time as we waited for days while the insurance company [John Lewis, by the way] dithered about what to do and fumbled... More 

Was this review helpful? Yes 1
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Additional Information about Mondello Palace Hotel

Address: Viale Principe Di Scalea 2, 90151 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mondello Palace Hotel 4*
Number of rooms: 92
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Also Known As:
Mondello Palace Palermo
Hotel Mondello Palace
Mondello Palace Hotel Palermo, Sicily
Hotel Style:
#10 On the Beach Hotel in Palermo
#30 Luxury Hotel in Palermo

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