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Politeama Palace Hotel

#19 of 98 Hotels in Palermo
Certificate of Excellence
Hotel website
Piazza Ruggero Settimo, 15, 90139 Palermo, Sicily, Italy
Special Price
20% off room rate
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Politeama Palace Hotel
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480 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Room was nice. On the top floor. Ovelooking Palermo. Sunsets are beutiful. hotel is in the center of Palermo and have great accses to all restaurants and shops. Easy accses to monuments. Just 10 meters from hotel is airport bus stop. It was really pleasure to stay at the hotel. I forgot breakfast was also perfect.

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New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

The service was attentive, I enjoyed my pretty room, with its balcony and view of the city, and the price was quite low. The hotel was perfectly located, in a safe, central yet accessible area. What more could one ask?

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London, United Kingdom
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at Politeama in a room on the 8th floor with a beautiful view of the theatre from the balcony, I loved the plate of Sicilian oranges left for us in the room. The staff was super helpful, they took care of our car and bags while we went out for dinner. The breakfast offers a beautiful spread (that... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my third stay at the Politeama and I'll return! I'm completely happy with the service at the Politeama. Wonderful staff. It's not expensive and it's excellent in every way. Perfect location. It made me feel proud to be of Sicilian origin.

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Simona F, direttore commerciale at Politeama Palace Hotel, responded to this review

Dear ItalAustr Thank you very much for your positive feedback. I'm very glad to hear that you have had an enjoyable stay with us; I'm pleased to read also that you come often to visit us and that we are able to satisfy you everytime you come. We look forward to welcome you again Best Regards Simona Formica Direttore Commerciale... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 25, 2015

Very small room, outdated hotel, awful wifi, checked us in after making us wait 40 minutes. We also asked them if they could store our luggage on the last day as we had a late flight. Got back to the hotel and our luggage was lying unattended at the end of the lobby. Breakfast was limited and the hotel seemed... More 

Was this review helpful? Yes 1
Simona F, direttore commerciale at Politeama Palace Hotel, responded to this review

Dear Sana a It seems like that whatever we could have done wrong we did and I'm deeply sorry about it, but I'd like to explicate what happend: you arrive together other guest, in one group. For this reason, we don't talk directly with you but with your tour leader. Before your arrival, we inform your tour leader about the... More 

Friday Harbor, Washington
Level Contributor
333 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
4 of 5 stars Reviewed May 16, 2015

We had two separate one night stays here in a Superior double (both corner rooms). The hotel is nicely located for shopping and any spontaneous entertainment in the piazza, restaurants, close to the ferry port (we actually walked from the ferry) and a reasonable taxi ride (is there such a thing in this city?) to the rail station. The bus... More 

Was this review helpful? Yes 1
Medan
Level Contributor
80 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 310 helpful votes
4 of 5 stars Reviewed May 7, 2015

The location is directly facing the square with the famous Politeama Theater. The lobby is dark and looks depressing. A lot of sitting area in the lobby, but not interesting as the light is so dim. The lift is the world war era, small and going up and down always have a shock sensation. The rooms are big but quite... More 

Was this review helpful? Yes 2
Greater London, United Kingdom
Level Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed April 29, 2015

Had booked in advance a superior double room which turned out to overlook the square. Preferring quietness to the view and noise of heavy continuous traffic we were offered a room at the back. It was certainly very clean and spacious and the bed was reasonably comfortable. The view was awful but who cares; the curtains were drawn to protect... More 

Was this review helpful? Yes 2
Queensland, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

My Mum and I spent 4 nights in this hotel while I visited with a school friend. The staff were helpful and very accommodating when I asked to access a higher floor to take a photo. I had requested quiet room at time of booking however we were placed on the first floor over looking the square which during the... More 

Was this review helpful? Yes 1
Lisbon, Portugal
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 9, 2015

What I liked: 1-location: in the centre, next to a large square. On foot you can reach anywhere in a few minutes. Ideal for discovering the little secrets of Palermo 2-cleaning and room size: large rooms with wooden floors and all very clean. Despite the window being in need of repair and the heating system is old, I liked the... More 

Was this review helpful? Yes 1
Simona F, direttore commerciale at Politeama Palace Hotel, responded to this review

Thank you MariaF for your review. We read that you appreciated the cleannes of the room, as well as the position, and also our Staff! We are sorry to read that you met some problems, such as in the case of towels, but it's very easy ask to reception and we provided it. Please, let me just clarify the other... More 

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