We stayed 3 nights and found the hotel and it's location just perfect for us. Our room had been recently refurbished to a very high and tasteful standard, the city rate was reasonable, and the location...for us...perfect, i.e. close, but not too close, to the frenetic centre. The hotel is in an upmarket part of the city and has some... more

My wife and I stayed there on our honeymoon and we found it to be faultless. The staff bent over backwards for us, they were all so friendly. Our room was big and airey and very clean. The food was marvalous. The chef even made us our own private menu on the second week. I really advise anyone who may... more

This lovely hotel is nearing its complete renovation. The public areas, especially the dining room are beautiful. The decor and fittings are luxurious. There is now a decent sized bar area alongside the dining room. Our room on the first floor was completely renovated with a lovely bathroom. We found the staff to be helpful and courteous. Breakfast was quite... more

We are a family of 4, and booked our first 2 nights in Sicilly in this hotel we arrived c 10 am, and were told our rooms were ready, but that the air condiitoning would be off for 2 or 3 hours. The air conditioning failed to come on at all in the next 2 days, despite repeated promises from... more

Large hotel in Taormina, a long walk from centre. Had a room on the 3rd floor, not bad, but we expected a more luxurious hotel. Seemed to be a great hotel for businessmen, judging by the meetings we saw organised there. One of the reception staff was unfriendly and unhelpful, the rest were okay. They couldn't even find us a... more

The reception staff were lovely,helpful and interested in any problem one had and dealt with it promptly. If you were not in the first phase of breakfast at 7am,there was little left and the choices greatly reduced.Take a tip,be early for breakfast! Dinner was very good. Refurbishment continues and looks as though it will continue for some time yet.There was... more

This is a nice hotel (rooms vary - if you don't like the one you are shown first, ask for another. I always do this and usually it results in a better room, same price) - the staff are pleasant and helpful and the breakfast is good. We were completely comfortable. I would rate it an "excellent" if it had... more

We stayed in one of the recently refurbished rooms on the first floor. Our bedroom was spacious, overlooking the Via Liberta, one of the main nineteenth century boulevards leading directly to the older historic centre of Palermo, some 20 minutes walk away. Room service was brisk each morning and other than lukewarm hot water in the evenings, the room and... more

This hotel was lovely. They are currently renovating and you should ask for a room away from the renovation that has been done already. Our room was large and beautiful with a first class, gorgeous bathroom, all marble and gleaming fixtures. The staff were very nice but a working knowledge of Italian might be helpful. The hotel is in a... more