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All 98 Palermo hotels

Excelsior Hilton Palermo

4.0 of 5 Hotel   |   Via Marchese Ugo 3, 90139 Palermo, Sicily, Italy
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Ranked #29 of 98 hotels in Palermo
Certificate of Excellence 2013
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528 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Las Cruces, New Mexico
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Staff speaks English, which is not true all Sicily hotels. Large rooms. This is a grand hotel in a very good area of Palermo. Plenty of restaurants and shopping near by. Bus stop is at the hotel's corner.

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London, United Kingdom
Top Contributor
67 reviews 67 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a basically good hotel, the room a reasonable size, instant coffee/tea in room. The restaurant service was, well, interesting. There was quite a performance made over putting us with another couple, even though there was space available, a long wait to order, an even longer wait for food, but at least some entertainment, as the waiters and Maitre... More

Was this review helpful? Yes 1
Top Contributor
458 reviews 458 reviews
123 hotel reviews
250 helpful votes 250 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well located hotel with comfortable rooms and a very decent buffet breakfast (additional menu items available for a supplment). Rooms were on the hot side - as with other hotels the air conditioning was not yet switched on. Whilst windows could be opened the noise from the street prevented sleeping with windows open. Staff were helpful and friendly. Cab rank... More

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Indianapolis, USA
Top Contributor
92 reviews 92 reviews
69 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived at the property via the Prestia Comande bus and that worked out really well as it only took about 45 minutes to arrive at the stop near the hotel which was only about 2 minutes walk away and the return stop was equally close and the bus was on time. It was more like an hour on the... More

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London, United Kingdom
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a good hotel booked by Travel agent. The Staff at the desk spoke English and was helpful.Good selection of Breakfast items Buffet style. We could order a choice of beverages not displayed free of charge. We had 2 rooms both were of good size and compact and very clean. ,had a fridge ,coffee making facilities, Hair dryer.Only problem... More

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Top Contributor
98 reviews 98 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights on a VJV tour of Sicily. The hotel is in a grand building, the rooms are big and comfortable. The only down to the hotel is that the carpets look like they need replacing. They are a showing signs of age. Traffic noise was inevitable, considering where the hotel is situated, but still had a reasonable night's... More

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Top Contributor
56 reviews 56 reviews
32 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are just winding up a three night stay here on HH points. We were upgraded to a third floor room with skylights, a small juliet style balcony and a sitting area, sofa and two chairs. Large quiet room, very comfortable although the third floor is a bit of a maze. The hotel location is convenient for the sites as... More

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Filippo M, Responsabile reception at Excelsior Hilton Palermo, responded to this review

Dear Guest Thank you for your time dedicated to us. We are very happy to know that you enjoyed your stay with us. We read that you redeemed your stay with Hilton Honors points and we are very proud to know that your stay has been nice and you will come back in our hotel in the future. Thank you... More

Westchester County, NY
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 8, 2014

On a whirlwind student tour, this hotel was a welcome respite. The rooms were large and I was thrilled to have a bathtub. There was an electric kettle with tea bags and tea cups. There were comfy chairs to sit in and sip your tea. The breakfast was delightful with many, many choices and real coffee from an espresso machine.... More

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Filippo M, Responsabile reception at Excelsior Hilton Palermo, responded to this review

Dear Guest we read your comments and we would like to thank you for the time dedicated to us to write your impression. We are very happy to know that your stay was nice and the hotel is lovely. Thank you too for the nice words regarding our Breakfast , for our "Espresso" and for the large room with bathtub... More

Wiesbaden, Germany
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 5, 2014

As other reviews have said, a very nice but slightly fading hotel. Good location for heading out to explore downtown and the major sights. Had an excellent Sicilian specialty meal with some delicious starters, a good local red wine, and a very nice grilled swordfish. Rooms were clean and large, with bath and shower, but facing the street, and so... More

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Filippo M, Responsabile reception at Excelsior Hilton Palermo, responded to this review

Dear Guest, we would like to thank you very much for the time dedicated to us. we really appreciate your beautiful words regarding your comfortable stay in our hotel. Thank you for appreciating our restaurant and our rich continental breakfast buffet where you can also find our “Sicilian Corner” with typical products to create that characteristic atmosphere you get only... More

London, United Kingdom
2 reviews
4 of 5 stars Reviewed March 1, 2014

The hotel was very well located in the centre of Palermo with easy walking access to shops and tourist sites. It was quiet, clean, and the staff was very friendly and helpful. City buses were only a block away and the train station and bus terminal were easy access by short bus ride. Our room was comfortable, it was well... More

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Additional Information about Excelsior Hilton Palermo

Also Known As:
Excelsior Hilton Palermo Hotel Palermo
Excelsior Hilton Palermo Hotel
Hilton Palermo
Excelsior Hilton Palermo Sicily
Address: Via Marchese Ugo 3, 90139 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Business Hotel in Palermo
#21 Luxury Hotel in Palermo
#22 Romantic Hotel in Palermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Excelsior Hilton Palermo 4*
Official Description (provided by the hotel):
The Excelsior Palace Hotel is located in the Liberty style area of the city and is surrounded by the English Garden, Villa Garibaldi, Villa Trabia, close to the shopping area. ... more   less 
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