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Hotel Alessandra

Via Divisi 99, 90133 Palermo, Sicily, Italy
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1 room 1 guest
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Hotel Alessandra
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131 Reviews from our TripAdvisor Community

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Traveler rating
    18
    63
    33
    7
    10
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24
48
9
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (131)
  • Mar-May only
    (29)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (20)
All months
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was here on a tour so this hotel was selected for me. It was terrible. The room smelled of smoke, the washroom was tiny, the bed was tiny and uncomfortable. The only good thing was the common area/lounge -- free wifi and drinks service (if you ask the front desk). The location was in a sketchy area, and was... More 

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Germana D, Direttore at Hotel Alessandra, responded to this review
Google Translation

Gentile cliente mi spiace che si sia trovato male nella mia struttura, se ci comunicava i suoi problemi in loco... More 

Brunssum, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

we were here during our wedding, and the 20 rooms all taken by family. all of my family and friends were satisfied during this stay. beautiful clean rooms with every room a different character. some big some regular and some small. perfect for all kinds off stay. friendly personal and an excellent manager. the whole staff was ready to work... More 

Was this review helpful? Yes 1
Germana D, Proprietario at Hotel Alessandra, responded to this review
Google Translation

Gentile Sig.ra Giovanna siamo stati felicissimi di ospitarvi per il vostro matrimonio, è stato pe noi un grosso piacere essere... More 

Leicestershire, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 4, 2014

For us this was very good because it was close to the train station which made it great for an early getaway the next day. The hotel was far from glamorous though I felt it had character. If your looking for high end comfort this is not the right hotel. It certainly did the job we needed it to which... More 

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Germana D, Owner at Hotel Alessandra, responded to this review

Dear customer we are pleased that some small problem has not changed his opinion about our hotel, your opinions are very important to improve more and more .... we thank you again for letting his opinion. More 

Cairns, Australia
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 15, 2014

Friendly staff at reception and the rooms are beautiful! Reminiscent of a romantic Italian palace. The rooms are spacious, clean and comfortable. The location however is questionable; quite dirty and feels like crime in the area. The rooms are difficult to get to, with no elevator (you have to climb some rough stairs to get to the hotel). The breakfast... More 

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Germana D, Owner at Hotel Alessandra, responded to this review

Dear Mister RAIV W thanks for having reviewed my hotel, we are pleased that the structure was to his liking; Unfortunately, we can do little for the area, it is not our responsibility, but we are looking to help our customers as much as possible; we are providing for the lift to install it, indeed I hope to have you... More 

China
Level Contributor
4 reviews
5 of 5 stars Reviewed October 9, 2014

Hotel Alessandra is located close to the train station. It was not hard to find with the help of Google Map. It was a historical building so there was no elevator. The receptionists there were all very nice and friendly. They offered us travel advises and tips before we asked. All the furnitures there are very elegant in vistorian stayle.... More 

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Germana D, Proprietario at Hotel Alessandra, responded to this review

Dear customer Thank you for leaving a comment on our structure, our goal is to make your stay as light as possible ..... continue to follow us on the social can take advantage of great deals! More 

1 review
5 of 5 stars Reviewed August 19, 2014

The Di Napoli sisters run a very nice hotel. All their staff are helpful and courteous. They are willing to help you with directions and attraction-tickets (theatre etc) in Palermo. I believe that many of the negative reviews are based more on a dislike of Sicily than this hotel in particular. The location of this hotel is central, gritty, and... More 

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Germana D, Manager at Hotel Alessandra, responded to this review

Thank you for your review and we are happy that your stay was enjoyable. Follow us on our social and can take advantage of multiple offers. See you soon More 

Prague, Czech Republic
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 11, 2014

The hotel rooms are a little bit overdecorated, but good equipped and large, with bathroom and toilet. The hotel staff is very friendly and helpful, reception runs 24/7 and hotel is located near the central railway station, so its a good choice for short stopover after the arrival in the night.

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Princeville, Hawaii
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed September 16, 2013

Very weird hotel, placed on the second floor in a huge old building. It is located in what looks like the Arab neighborhood in Palermo, so it is not the most welcoming part of the city and about 15-20minutes walk from the city center. The rooms were spacious and acceptable, good sleeping quality. The breakfast was worse than bad, so... More 

Was this review helpful? Yes 1
Newcastle, United Kingdom
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 9, 2013

The hotel is well run and staff are super friendly and helpful. The decor is out of control. Its very tasteful and of a very specific ilk. Rooms are comfortable and have AC and heater. The whole place is spotlessly clean and it's in a great central location...very easy to find from central station, where the bus drops off from... More 

Was this review helpful? Yes 1
Tallinn, Estonia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 15, 2013

I really liked the decor of the hotel, it was so beautiful and different from other hotels where I have stayed. The staff was proffessional and friendly. We spent one night in a different city and when we got back the next day, the receptionist said, that he already got worried that maybe something had happened to us. So they're... More 

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