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Massimo Plaza Hotel

Certificate of Excellence
4.0 of 5
Hotel website
Via Maqueda 437, 90133, Palermo, Sicily, Italy
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20% off room rate
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Massimo Plaza Hotel
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376 Reviews from our TripAdvisor Community

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Stockholm, Sweden
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Before booking we read numerous reviews here on TripAdvisor before we booked our two nights stay at Massimo Plaza Hotel. I want to make a few clarifications - some reviews are only general whining. 1. Yes, it is quite true that the street outside the hotel, Via Maqueda, is an off street at certain times of the day. If you... More 

Helpful?
2 Thank Telnic
Bristol, United Kingdom
Level Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed December 28, 2015

We stayed at this hotel for 4 nights. Let start with positives: It is in a very good location in walking distance to main attractions. The staffs were so polite and friendly and welcoming. There is no buffet breakfast as such and you have only two options, sweet menu or savory menu, but the quality of the breakfast was very... More 

Helpful?
2 Thank Mohammad Mehdi S
Portsmouth uk
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 4, 2015

The Massimo Plaza was in a really great location for exploring Palermo. The breakfast was ok and served in room. The staff were very helpful and extremely pleasant. The sky tv was a bonus as it rained for a short while. Would stay again.

Helpful?
Thank Ang54
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 29, 2015

First, the road was closed to traffic in front of the hotel and when we showed the police the booking they still would not let us drive there. I had a lot of luggage and the driver had graciously park and help me carry my bags to the hotel. Not the fault of the hotel but you should know you... More 

Helpful?
1 Thank sadielouann
Massimo Plaza H, Proprietario at Massimo Plaza Hotel, responded to this review

Dear Guest, we are very sorry to read about your dissatisfaction since we tried our best to solve the problem straight after you told us about some ants in your room, we even offered you to change room but you refused probably because you already had other plans. What we have already told you and we want to underline is... More 

uk
Level Contributor
101 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed October 25, 2015

This is an ideal base to visit all the main tourist sites in central Palermo. It is on the square looking out on the gorgeous Opera House. It is approached from the street up a steep flight of steps. Thankfully we had some assistance with our bags. The room had a balcony - just big enough to stand and look... More 

Helpful?
1 Thank colin49uk
weston, ct
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 6, 2015

My wife and I recently stayed at this wonderful hotel, AGAIN. This marked the third stay at this delightful hotel. The staff could not be any friendlier making you feel as if you were staying at your home away from home. Bravo. The breakfast is awesome and the location is even better. Shopping is just a block or two away... More 

Helpful?
1 Thank munitzlaw
amsterdam
Level Contributor
87 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed October 3, 2015

The best thing about this hotel it is location: right in the middle of Palermo with all the sights, shopping, restaurants around it. The place could do with w little upgrading/updating. The bathroom smelled mouldy, the water pressure tiny. No parking - but a close by garage (€15 a day). The staff seemed to be unable to make a reservation... More 

Helpful?
1 Thank mareku
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 24, 2015 via mobile

We visited Massimo Plaza Hotel for the third time in five years. The hotel maintains it high service levels. Enjoyable, relaxing atmosphere; friendly, attentive and helpful staff. Well equipped rooms, good beds and excellent breakfast served at the table or in the room. Centrally located, opposite Teatro Massimo, so the designated hotel for opera lovers. Many excellent lunch and dinner... More 

Helpful?
3 Thank Dragstra
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 21, 2015

We were unable to stay at the Massimo Plaza on the first night of our 4 night stay. We were put up in the nice but more downmarket Hotel Posta (part of the same company). We normally wouldn't really mind this but were a little bit annoyed for two reasons: 1) Various explanations were given for us not being able... More 

Helpful?
1 Thank M_Pidge2015
Long Island, New York
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 19, 2015

Hotel is centrally located, in walking distance from the sights, from shopping and from food. I will add that this is our first time traveling on somewhat of a budget, I knew I would be getting less than I was used to, but for the price this place had everything I needed. Front desk was happy and eager to book... More 

Helpful?
2 Thank Leo T
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