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All 98 Palermo hotels

Hotel Principe di Villafranca

4.0 of 5 Hotel   |   Via G. Turrisi Colonna 4, 90141 Palermo, Sicily, Italy (Politeama)
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85%
Ranked #14 of 98 hotels in Palermo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
kja91 Sydney, New South Wales, Australia
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196 people have reviewed this hotel

Traveler rating
    75
    92
    20
    7
    2
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

The lady at the reception was really mean and aggressive, she really needs a break. The elevator is like a time machine you can not predict what will happen to you once you are in. The bathroom is in no shape.

Was this review helpful? Yes 1
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear guest, thank you for your review. We are really sorry to read that your personal stay experience was so dramatically different from what the vast majority of other travelers genuinely report, what we strive daily to achieve, and what we truthfully present on the web. We are really sorry that the interaction with our front desk personnel, which as... More

Sydney, New South Wales, Australia
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall good hotel in a good location - close to the main street. Pros: Friendly and very helpful staff, good location, very clean, simple but nice breakfast. Cons: Sometimes our room wouldn't get cleaned until the afternoon, the wifi connection in the room was really bad (but good in the common areas) and the towels had a funny smell. The... More

Was this review helpful? Yes 1
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear guest, Thank you very much for choosing our property on the occasion of your stay in Palermo and for taking the time to review your stay experience on Tripadvisor. We are delighted in reading that you enjoyed your stay and loved the property, the friendliness and helpfulness of the staff, the excellent location of the hotel, the cleanliness of... More

Sallins, Ireland
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

After a 4 hour flight on a low budget airline this was a lovely end to the day. We hired a car from the airport & after difficult navigating (welcome to Palermo - traffic is always crazy!) got to the hotel. The staff were lovely, made sure we had parked somewhere that wouldn't incur a fine too. In short, they... More

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear Guest, we are just so delighted by this excellent review! We are happy we have represented a relaxing haven after a long trip, thanks to the dedicated work of all our members of staff, from the front desk staff, who assisted you with all the information you needed about the area and the city, to the cleaning staff who... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 29, 2014

At First Glance this hotel looks very clean and modern. It is in the communal areas. But our Room 112 was not to be. Firstly when I picked up the Mini bar menu it was full of dust, there was dust on the bedside hanging lights, above the wardrobe and along the skirting. Also what we notice is that the... More

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Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear Guest, Thank you very much for sharing your opinion on your recent stay with the readers of the Tripadvisor community. We are very sorry to read that you were disappointed with some aspects of your stay, and that your general impression of a low-standard service differs so much from both our approach and policies and from the feedback we... More

Bogota, Colombia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed July 20, 2014

Great place to stay in Palermo! The rooms are very modern and comfortable. Air conditioning and cable TV. Beds are amazing very comfortable, every thing was clean and modern. The hotel is situated in a quiet area with some nice restaurants and shops. Breakfast was good, and the staff very helpful. I recommend it!

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear guest, We are so happy you enjoyed your stay with us at Hotel Principe di Villafranca and that you loved your room, its features and bedding, its cleanliness and style. We are also very happy you enjoyed the hotel location, breakfast service, and our friendly and supportive staff. WE thank you for recommending our property and hope to have... More

Billericay, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 1, 2014

Hotel Central, clean, modern, quiet with helpful staff. Breakfast good. Dinner not tried. Beds extremely comfy and changed more frequently than needed. Car from and to airport can be booked by hotel. Monica particularly helpful.

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear guest, thank you so much for your lovely review and for awaring a full five points to your stay! We are delighted you appreciated all the different aspect of your stay, from hotel atmosphere to staff service, and sincerely wish to welcome you back on the occasion of your next stay in Palermo. Kind regards, Giulia Briguglia Sales &... More

hays
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 26, 2014

I stayed in this hotel with my three grown children last week. We had two rooms and both were excellent. Air conditioning worked great which was a relief after several hotels in Italy with minimal AC. The location was great because it is away from the main traffic area so a quiet street, yet close enough to walk to almost... More

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear guest, thank you so much for this amazing review – it is so great to read how much you enjoyed your stay and how all members of staff here at the property were completely keen on providing the best assistance and information to let your family really make the most of your stay. Thank you very much for highlighting... More

boca raton, fl,usa
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 21, 2014

This hotel and its staff provided more than adequate accommodations and service in the better part of the city, near the best restaurants and shopping.. We had a junior suite that was large, clean and quiet. While breakfast didn't provide eggs to order, there was a very large choice of Italian delicacies, fruits, breads and cheeses. Can't imagine walking away... More

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear guest, Thank you very much for your very good review. We are very happy you enjoyed the property and its location, our staff attitude and that you find that your room absolutely matched your expectations. We are also very happy that you enjoyed our breakfast buffet selection, but we are at the same time sorry that you thought there... More

Wisconsin
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 18, 2014

No one to help us with our bags upon arrival. Front desk staff ranged from somewhat helpful to surly. Rooms were clean and modern with very nice bathrooms - we booked upgraded rooms. Quiet neighborhood for sleeping. Good location. Breakfast was uninspiring.

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear guest, we would like to thank you for sharing your opinion on your recent stay at Hotel Principe di Villafranca and thank you for your appreciation for our rooms and bathrooms – we are also very happy that you loved the location of the property. We are terribly sorry that you experienced the inconvenience of the bellboy being temporarily... More

denver
Top Contributor
82 reviews 82 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 8, 2014 via mobile

Large clean rooms , friendly staff, but the breakfast comes up short. No eggs or milk for cereal...no OJ. The music was loud and inappropriate for a morning meal...and I like Aretha, just not at 8am on a Sunday.

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear Guest, thank you for your review, and for highlighting all the aspects you enjoyed about your stay, such as the lovely location, the comfortable and clean rooms and our friendly staff. At the same time, we would like to thank you also for sharing your impressions on the breakfast service; we apologize for any inconvenience you may have experienced,... More

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Additional Information about Hotel Principe di Villafranca

Address: Via G. Turrisi Colonna 4, 90141 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo > Politeama
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Principe di Villafranca 4*
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Also Known As:
Principe Di Villafranca Palermo
Principe Di Villafranca Hotel
Hotel Principe Di Villafranca Palermo, Sicily

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style
#9 Luxury Hotel in Palermo #11 Romantic Hotel in Palermo #11 Business Hotel in Palermo
Hotel Class
Number of rooms
34

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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