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Hotel Principe di Villafranca

4.0 of 5 Via G. Turrisi Colonna 4, 90141 Palermo, Sicily, Italy
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Certificate of Excellence 2014
Hotel Principe di Villafranca
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Hotel Principe di Villafranca
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207 reviews from our community

Traveler rating
    78
    95
    25
    7
    2
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14
87
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33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Poole, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

We had booked a hotel right in Palermo centre, but they had a problem and had booked us in to the Principe di Villafranca for 1 night. We managed to change this to 4 nights and had an excellent stay. The room was very comfortable, the buffet breakfast had lots of choice and they parked the car for us in... More

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear Guest, Thank you for your review – we feel so happy you appreciated so much your stay at Hotel Principe di Villafranca even though it had not been your initial choice! We are glad we managed to exceed your expectations from all points of view, from guestroom comfort to variety and quality of our breakfast buffet, and that you... More

2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very well situated in a quiet neighborhood close to major sights. Helpful English-speaking staff. Good included breakfast. Rooms and bathrooms comfortable. Nothing to complain about! You will not be disappointed. The rest is included because the silly trip advisor rules mandate a certain length

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear Guest, Thank you for this excellent review! We are so glad to read that your stay with us completely matched and exceeded your expectations, and that you loved our location, enjoyed the helpfulness of our staff, and appreciated all the different aspects of the stay, from breakfast to rooms. We will be looking forward to welcoming you again at... More

Scotch Plains
Top Contributor
166 reviews 166 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

The best thing about this hotel was its location; a short walk to the fashionable shops along Liberta and a nice walk to the centro tourist zone. because of its location in a nice residential district, it offers many decent eateries within a few blocks....the hotel itself is housed on the first floor above the lobby in an apartment building... More

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Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear Guests, Thank you so much for reviewing your recent stay experience at Hotel Principe di Villafranca. We are very happy you loved our location in the heart of the city, in the best shopping and dining area, and a short walk from the historical city centre, and enjoyed the eating options located just around the property. We sincerely apologize... More

Rochester, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a very nice spacious room at this well located hotel within walking distance of all the interesting spots in Palermo. The highlight was Angelo, the gentleman at the desk who gave us great restaurant recommendations and made a reservation for our next stop in Marsala. He was extraordinarily helpful and patient even when he was very busy.

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Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear Guest, We are extremely happy and thankful that you so completely enjoyed your stay at Hotel Principe di Villafranca. Thank you for highlighting your enjoyment of our guestrooms and of the hotel location. We would like also to extend our most heartfelt thanks from all of the hotel staff and from Angelo in particular, for appreciating his careful and... More

London
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Room was a little small for the 3 days although very Italian there were beautiful paintings at reception and in our room. The room was clean and quiet. The only slight issue was breakfast as there were no cooked eggs (other then boiled). If you like pastries you'll be ok, although if you like a bit of muesli fresh fruit... More

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Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear guest, Thank you so much for your review – we are extremely happy that you loved your room , its décor and its calm and cleanliness. We are a bit surprised you found our common areas uninviting instead, as their large spaces, comfortable sitting areas and warm atmosphere are always very appreciated by our guests, just like our bright... More

Luxembourg
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is located in a conveniently located street to walk around Palermo (also an easy street for momentaneous parking whilst you go and do your check-in). It has a car park, however, there might not always be sufficient room for the car to be parked in an indoor space as it is quite small (and works on a first... More

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Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear Guest, Thank you very much for sharing your review about your recent stay experience with us. We are very happy you enjoyed the quiet, central and convenient location of the property, and would like to apologize for any inconvenience you might have experienced with our garage, which as you said has limited availability. We always try to work spaces... More

Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 9, 2014

The lady at the reception was really mean and aggressive, she really needs a break. The elevator is like a time machine you can not predict what will happen to you once you are in. The bathroom is in no shape.

Was this review helpful? Yes 1
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear guest, thank you for your review. We are really sorry to read that your personal stay experience was so dramatically different from what the vast majority of other travelers genuinely report, what we strive daily to achieve, and what we truthfully present on the web. We are really sorry that the interaction with our front desk personnel, which as... More

Sydney, New South Wales, Australia
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 3, 2014

Overall good hotel in a good location - close to the main street. Pros: Friendly and very helpful staff, good location, very clean, simple but nice breakfast. Cons: Sometimes our room wouldn't get cleaned until the afternoon, the wifi connection in the room was really bad (but good in the common areas) and the towels had a funny smell. The... More

Was this review helpful? Yes 1
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear guest, Thank you very much for choosing our property on the occasion of your stay in Palermo and for taking the time to review your stay experience on Tripadvisor. We are delighted in reading that you enjoyed your stay and loved the property, the friendliness and helpfulness of the staff, the excellent location of the hotel, the cleanliness of... More

Sallins, Ireland
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

After a 4 hour flight on a low budget airline this was a lovely end to the day. We hired a car from the airport & after difficult navigating (welcome to Palermo - traffic is always crazy!) got to the hotel. The staff were lovely, made sure we had parked somewhere that wouldn't incur a fine too. In short, they... More

Was this review helpful? Yes 1
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear Guest, we are just so delighted by this excellent review! We are happy we have represented a relaxing haven after a long trip, thanks to the dedicated work of all our members of staff, from the front desk staff, who assisted you with all the information you needed about the area and the city, to the cleaning staff who... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 29, 2014

At First Glance this hotel looks very clean and modern. It is in the communal areas. But our Room 112 was not to be. Firstly when I picked up the Mini bar menu it was full of dust, there was dust on the bedside hanging lights, above the wardrobe and along the skirting. Also what we notice is that the... More

Was this review helpful? Yes
Giulia B, Sales & Marketing Executive at Hotel Principe di Villafranca, responded to this review

Dear Guest, Thank you very much for sharing your opinion on your recent stay with the readers of the Tripadvisor community. We are very sorry to read that you were disappointed with some aspects of your stay, and that your general impression of a low-standard service differs so much from both our approach and policies and from the feedback we... More

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Additional Information about Hotel Principe di Villafranca

Address: Via G. Turrisi Colonna 4, 90141 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo > Politeama
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Principe di Villafranca 4*
Number of rooms: 34
Reservation Options:
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Also Known As:
Principe Di Villafranca Palermo
Principe Di Villafranca Hotel
Hotel Principe Di Villafranca Palermo, Sicily

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