This hotel was fine. It did, however, have a great location. The internet fee's were a little high and some of the common area's needed a good scrubbing. more

This was one of many stops that my father and I made this summer as part of a graduation trip. First off, I would like to echo what a few other people said: Take the bus from the airport. Some taxi driver wanted $75 to go to the hotel, when the bus was only $5 or so. Just ask the... more

I would have loved to write a review of this hotel but, unfortunately, am unable to do so. On arrival, despite a confirmed booking made weeks in advance, we were told that there was a 'problem' and that there was no room available. There was no explanation of what this 'problem' was. Without being consulted we had been been booked,... more

I agree with the other reviews. The is a nice 3 star hotel in a good location. The rooms are clean and comfortable and the staff and helpful and friendly. Tip: If you're coming from the Airport by bus, get off at the stop in Piazza Castelnuovo (Near the corner of Via Emerico Amari and Via Roma) - it's a... more

1. Excellent location on Via Roma - great shopping, restaurants, near to train station (but taking a cab cost us 10euro after we refused to pay 15 euro before getting into the cab for a less than 2km ride), walkable distance to Quattro Canti and Cathedral. 2. Room - new refurbishment, double glazed windows, CNN on tv (the only english... more

The Cristal Palace Hotel is a no-nonsense good value hotel right in the old part of Palermo, and an excellent base to explore the sights of the city. Finding the hotel by car was an achievement in itself, given the traffic-from-hell experience that is Palermo (the word “bedlam”. I am told, derives from the name of the Hospital of St.... more

We have just returned from a 4 night stay at the Cristal Palace booked with Hotels.Com. It is in a great position on Via Roma, just off Politeama Square which is more-or-less the centre of the city. Our first impressions were that the building looked a bit dowdy and non-Italian from outside (compared with others nearby) BUT we were very... more

Conveniently located, rooms small but nice. Hotel staff generally helpful on requests. Musicians (early music specialists) in our group appreciated early evening use of the bar area to play music together on two evenings. Excellent breakfast buffet. ATM machine right across the street, nice selection of restaurants $-$$$ nearby. more

Location This hotel is situated on Via Roma in Palermo. If you are arriving from Trapani or on any Segesta bus get off at the opera theatre and the hotel is around the corner. If you leaving Palermo on a segesta bus there is a ticket office on the other side od the sqaure/piazza that you get off. This saves... more