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All 98 Palermo hotels

Cristal Palace Hotel

4.0 of 5 Hotel   |   Via Roma, 477, 90139 Palermo, Sicily, Italy (Politeama)
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Ranked #50 of 98 hotels in Palermo
A recent review
5 of 5 stars Reviewed July 21, 2014
Bryony A Madrid, Spain
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149 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Madrid, Spain
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

We were really pleasantly surprised by this hotel. It was the cheapest place we stayed in in Sicily. The location was great, easy access the the train station and for the airport bus, and not far from the many bars and restaurants around the theatre. The staff were very friendly and helpful, and spoke multiple languages. The breakfast was fine,... More

Was this review helpful? Yes 1
2 reviews
2 of 5 stars Reviewed June 18, 2014 via mobile

The rooms are dated, which for Palermo standards is normal I guess, but the rooms are clean. Forget about breakfast, your better off going to a bar and eating. We spent 5 days in Palermo and each morning the eggs were burnt and that's the nicest thing I could say about breakfast.

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South West
Top Contributor
165 reviews 165 reviews
36 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed May 28, 2014

The room was clean & the beds comfortable, although rather sparse of furniture. It just had a wardrobe, bedside tables & another table & one chair. No drawers. The bathroom was nice but only had a very small towel rail, not big enough for 4 towels. The water pressure was excellent but be careful when turning on any taps, as... More

Was this review helpful? Yes 1
Portsmouth, United Kingdom
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 12, 2014

This is our first time in palermo and this hotel was fantastic great beds very clean rooms and fantastic showers fresh towels everyday and central to everything nothing was to much trouble for the staff they would help you with anything that you asked for.

Was this review helpful? Yes 2
Sydney, Australia
Top Contributor
272 reviews 272 reviews
91 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed September 22, 2013

This is one of the Italian hotels rated by the Italian Government as 4*. By general European and USA standards, it struggles to be 3*. Whilst the hotel advertises free wifi everywhere, it was at best patchy and on and off in our room. It also advertises that it has a restaurant whereas it has a cold looking plastic style... More

Was this review helpful? Yes 1
Porto, Portugal
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 29, 2013

I stayed at this hotel during a car trip around Sicily. We stayed there the first and the last night of our trip. The firts room they gave us (6th floor) was small and didn´t have a modern or cosy look. The bathroom was huge, but it looked like a hospital bathroom. The second room (9th floor) was much bigger... More

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11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 13, 2013

Very valuable hotel, most satisfactory prices. Its a find. This is the place for you who wan't to stay very near bus connections, restaurants and walking distance to the town centre. But the best is the staff. They give you the extra service you need, and always with a smile. For example, we tried to book a rental car on... More

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Toronto, Canada
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 25, 2013 via mobile

Room slightly outdated. Dark. Curtains and bed spread are this old green material. However it is functional. Breakfast was served at the rooftop where it needs WAY more air conditioning. Food was ok. Sweet italian breakfast plus watery scrambled eggs.

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Birmingham, England
Top Contributor
54 reviews 54 reviews
36 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed September 2, 2012

This was our third stay at the Cristal Palace, and we found that since our last stay in 2009, some refurbishment had taken place. The hotel has a slightly newer feel now, and the reception area is quite bright and airy - giving quite a modern feel. The rooms are fine for a city stay: not bad size, air conditioned,... More

Was this review helpful? Yes 3
Uppsala, Sweden
Top Contributor
73 reviews 73 reviews
73 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 28, 2012

Good for Sicily, otherwise not that impressive. I stayed there for 2 nights (paid around 100 eur). Standard room was big enough and clean, but it looked strange, absolutely not cozy. I felt like office room was there the day before but office furniture was replaced with bed and desk 2 hours prior my arrival. Not cozy at all, didn't... More

Was this review helpful? Yes 3
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Additional Information about Cristal Palace Hotel

Address: Via Roma, 477, 90139 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo > Politeama
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cristal Palace Hotel 4*
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Also Known As:
Cristal Palace Palermo
Hotel Cristal Palace
Palermo Cristal Palace
Cristal Palace Hotel Palermo, Sicily

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Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
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#17 Family Hotel in Palermo #25 Luxury Hotel in Palermo
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Official Description (provided by the hotel)
Il Cristal Palace Hotel, è un albergo a quattro 4 stelle di Palermo completamente rinnovato nel gennaio del 2009, unisce un ottimo servizio ad un arredamento sobrio e raffinato, offrendo ai suoi ospiti un ambiente elegante ed accogliente. Nelle camere sono presenti tutti i comfort di un grande albergo. Maggiori servizi e standard qualitativi sempre più elevati sono a disposizione degli ospiti dell' albergo, tra i quali:- sistema wi-fi adsl ovunque nell'hotel- business Point con PC, stampante e connessione ADSL- sistema TV satellitare in tutte le camere- nuove sale meeting con impianti audio video di tecnologia avanzata Perfettamente inserite nella raffinata cornice dell’Hotel,ilCristal Palace dispone di 86 camere elegantemente arredate e sono dotate di bagno con asciugacapelli, telefono con linea diretta, accesso a Internet, minibar o frigorifero e cassetta di sicurezza. Riscaldamento e aria condizionata sono centralizzati. Nel cuore della Palermo monumentale e commerciale, a pochi metri dal famoso Teatro Politeama, Situato solo a 500 mt. dal porto, a 3 Km. dalla stazione ferroviaria ed a 30 Km. dall’aeroporto, limitrofo ai negozi più eleganti di Palermo, il Cristal Palace Hotel è un albergo che offre un valido punto di riferimento, per gustarsi una piacevole visita della città e pianificare con la nostra assistenza e in maniera del tutto conveniente, delle interessanti escursioni verso le principali località turistiche della Sicilia. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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