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All 98 Palermo hotels

Cristal Palace Hotel

4.0 of 5 Hotel   |   Via Roma, 477, 90139 Palermo, Sicily, Italy (Politeama)
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62%
Ranked #50 of 98 hotels in Palermo
A recent review
3 of 5 stars Reviewed September 22, 2013
JohnR63 Sydney, Australia
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172 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Sydney, Australia
Top Contributor
239 reviews 239 reviews
77 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed September 22, 2013

This is one of the Italian hotels rated by the Italian Government as 4*. By general European and USA standards, it struggles to be 3*. Whilst the hotel advertises free wifi everywhere, it was at best patchy and on and off in our room. It also advertises that it has a restaurant whereas it has a cold looking plastic style... More

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Porto, Portugal
Contributor
15 reviews 15 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 29, 2013

I stayed at this hotel during a car trip around Sicily. We stayed there the first and the last night of our trip. The firts room they gave us (6th floor) was small and didn´t have a modern or cosy look. The bathroom was huge, but it looked like a hospital bathroom. The second room (9th floor) was much bigger... More

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Sweden
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 13, 2013

Very valuable hotel, most satisfactory prices. Its a find. This is the place for you who wan't to stay very near bus connections, restaurants and walking distance to the town centre. But the best is the staff. They give you the extra service you need, and always with a smile. For example, we tried to book a rental car on... More

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Toronto, Canada
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 25, 2013 via mobile

Room slightly outdated. Dark. Curtains and bed spread are this old green material. However it is functional. Breakfast was served at the rooftop where it needs WAY more air conditioning. Food was ok. Sweet italian breakfast plus watery scrambled eggs.

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Birmingham, England
Top Contributor
50 reviews 50 reviews
33 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed September 2, 2012

This was our third stay at the Cristal Palace, and we found that since our last stay in 2009, some refurbishment had taken place. The hotel has a slightly newer feel now, and the reception area is quite bright and airy - giving quite a modern feel. The rooms are fine for a city stay: not bad size, air conditioned,... More

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Uppsala, Sweden
Top Contributor
71 reviews 71 reviews
71 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 28, 2012

Good for Sicily, otherwise not that impressive. I stayed there for 2 nights (paid around 100 eur). Standard room was big enough and clean, but it looked strange, absolutely not cozy. I felt like office room was there the day before but office furniture was replaced with bed and desk 2 hours prior my arrival. Not cozy at all, didn't... More

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Burlingame, California
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17 reviews 17 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 31, 2011

We are on tour in Sicily and stayed four days in this hotel. It is clean and the staff speaks English and is helpful; there is free wifi. Staff cheerfully brought another chair for a suitcase. Located in the heart of old Palermo. Breakfast: buffet, coffee/espresso machine, fruit, cereals, yoghurts, scrambled eggs and Italian bacon, rolls, stuffed croissants, and the... More

Was this review helpful? Yes 5
Orlando, Florida
Contributor
20 reviews 20 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 8, 2010

If ever you travel to Sicily, I would highly recommend paying up for the best possible hotel. The Cristal Palace was listed as 3 stars, but wasn't at all what I hoped for. The twin room had two "little boy" beds in it (you know the beds that are about a foot off the floor and measure 3 by 6... More

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Vilnius
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 12, 2010

We have been very disappointed then arrived to Palermo and found that it's closed, and renovation is ongoing, we have been transferred in to another, so called, hotel located in big building but hotel is only on one (first) floor, all windows dimmed, and then open it you can see all the conditioning systems of the building. This hotel discredits... More

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London
1 review
3 of 5 stars Reviewed March 31, 2010

I enjoyed the stay here, the location was quite central, the staff were polite and the hotel was generally quite clean. The rooms were well kept and comfortable. There's not much of a bar though. We had an inclusive continental breakfast, however it had quite a limited choice. Also the lift was tiny and always took ages to come. However... More

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Additional Information about Cristal Palace Hotel

Also Known As:
Cristal Palace Palermo
Hotel Cristal Palace
Palermo Cristal Palace
Cristal Palace Hotel Palermo, Sicily
Address: Via Roma, 477, 90139 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo > Politeama
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#26 Luxury Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cristal Palace Hotel 4*
Official Description (provided by the hotel):
Il Cristal Palace Hotel, è un albergo a quattro 4 stelle di Palermo completamente rinnovato nel gennaio del 2009, unisce un ottimo servizio ad un arredamento sobrio e raffinato, offrendo ai suoi ospiti un ambiente elegante ed accogliente. Nelle camere sono presenti tutti i comfort di un grande albergo. Maggiori servizi e standard qualitativi sempre più elevati sono a disposizione degli ospiti dell' albergo, tra i quali:- sistema wi-fi adsl ovunque nell'hotel- business Point con PC, stampante e connessione ADSL- sistema TV satellitare in tutte le camere- nuove sale meeting con impianti audio video di tecnologia avanzata Perfettamente inserite nella raffinata cornice dell’Hotel,ilCristal Palace dispone di 86 camere elegantemente arredate e sono dotate di bagno con asciugacapelli, telefono con linea diretta, accesso a Internet, minibar o frigorifero e cassetta di sicurezza. Riscaldamento e aria condizionata sono centralizzati. Nel cuore della Palermo monumentale e commerciale, a pochi metri dal famoso Teatro Politeama, Situato solo a 500 mt. dal porto, a 3 Km. dalla stazione ferroviaria ed a 30 Km. dall’aeroporto, limitrofo ai negozi più eleganti di Palermo, il Cristal Palace Hotel è un albergo che offre un valido punto di riferimento, per gustarsi una piacevole visita della città e pianificare con la nostra assistenza e in maniera del tutto conveniente, delle interessanti escursioni verso le principali località turistiche della Sicilia. ... more   less 
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