We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 98 Palermo hotels

Cristal Palace Hotel

4.0 of 5 Hotel   |   Via Roma, 477, 90139 Palermo, Sicily, Italy (Politeama)
Hotel amenities
Save Saved
You added Cristal Palace Hotel to your Saves list
Cristal Palace Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ranked #50 of 98 Hotels in Palermo
A recent review
5 of 5 stars Reviewed July 21, 2014
Bryony A Madrid, Spain
Write a Review

151 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Madrid, Spain
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

We were really pleasantly surprised by this hotel. It was the cheapest place we stayed in in Sicily. The location was great, easy access the the train station and for the airport bus, and not far from the many bars and restaurants around the theatre. The staff were very friendly and helpful, and spoke multiple languages. The breakfast was fine,... More

Was this review helpful? Yes 1
2 reviews
2 of 5 stars Reviewed June 18, 2014 via mobile

The rooms are dated, which for Palermo standards is normal I guess, but the rooms are clean. Forget about breakfast, your better off going to a bar and eating. We spent 5 days in Palermo and each morning the eggs were burnt and that's the nicest thing I could say about breakfast.

Was this review helpful? Yes
South West
Top Contributor
165 reviews 165 reviews
36 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed May 28, 2014

The room was clean & the beds comfortable, although rather sparse of furniture. It just had a wardrobe, bedside tables & another table & one chair. No drawers. The bathroom was nice but only had a very small towel rail, not big enough for 4 towels. The water pressure was excellent but be careful when turning on any taps, as... More

Was this review helpful? Yes 1
Portsmouth, United Kingdom
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 12, 2014

This is our first time in palermo and this hotel was fantastic great beds very clean rooms and fantastic showers fresh towels everyday and central to everything nothing was to much trouble for the staff they would help you with anything that you asked for.

Was this review helpful? Yes 2
Sydney, Australia
Top Contributor
288 reviews 288 reviews
94 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed September 22, 2013

This is one of the Italian hotels rated by the Italian Government as 4*. By general European and USA standards, it struggles to be 3*. Whilst the hotel advertises free wifi everywhere, it was at best patchy and on and off in our room. It also advertises that it has a restaurant whereas it has a cold looking plastic style... More

Was this review helpful? Yes 1
Porto, Portugal
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 29, 2013

I stayed at this hotel during a car trip around Sicily. We stayed there the first and the last night of our trip. The firts room they gave us (6th floor) was small and didn´t have a modern or cosy look. The bathroom was huge, but it looked like a hospital bathroom. The second room (9th floor) was much bigger... More

Was this review helpful? Yes 2
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 13, 2013

Very valuable hotel, most satisfactory prices. Its a find. This is the place for you who wan't to stay very near bus connections, restaurants and walking distance to the town centre. But the best is the staff. They give you the extra service you need, and always with a smile. For example, we tried to book a rental car on... More

Was this review helpful? Yes 2
Toronto, Canada
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 25, 2013 via mobile

Room slightly outdated. Dark. Curtains and bed spread are this old green material. However it is functional. Breakfast was served at the rooftop where it needs WAY more air conditioning. Food was ok. Sweet italian breakfast plus watery scrambled eggs.

Was this review helpful? Yes 1
Birmingham, England
Top Contributor
54 reviews 54 reviews
36 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed September 2, 2012

This was our third stay at the Cristal Palace, and we found that since our last stay in 2009, some refurbishment had taken place. The hotel has a slightly newer feel now, and the reception area is quite bright and airy - giving quite a modern feel. The rooms are fine for a city stay: not bad size, air conditioned,... More

Was this review helpful? Yes 3
Uppsala, Sweden
Top Contributor
73 reviews 73 reviews
73 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 28, 2012

Good for Sicily, otherwise not that impressive. I stayed there for 2 nights (paid around 100 eur). Standard room was big enough and clean, but it looked strange, absolutely not cozy. I felt like office room was there the day before but office furniture was replaced with bed and desk 2 hours prior my arrival. Not cozy at all, didn't... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Cristal Palace Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Cristal Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cristal Palace Hotel

Address: Via Roma, 477, 90139 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo > Politeama
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cristal Palace Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Orbitz, Tingo and Otel so you can book your Cristal Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cristal Palace Palermo
Hotel Cristal Palace
Palermo Cristal Palace
Cristal Palace Hotel Palermo, Sicily

49 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (41)
Room/suite (10)
Hotel & grounds (7)
Bathroom (4)
View from room (3)
Other (17)

Management photos: Courtesy of the property manager

All management photos (9)
Business center/function rooms (1)
Room/suite (1)
Hotel & grounds (2)
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Palermo with
any amenities