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Grand Hotel Villa Igiea - MGallery Collection

Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
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Grand Hotel Villa Igiea - MGallery Collection
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Grand Hotel Villa Igiea - MGallery Collection
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770 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shipley, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

Stayed here in 2011 when it was a Hilton -impressive hotel in lovely surroundings was very elegant last time, this time it was very expensive over 400 euros a night for a room with thread bare carpets and was not clean. The staff were very rude and unhelpful. food was woeful and disappointing and we asked for room service only... More 

Was this review helpful? Yes 2
New York
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW

the room had a small square entry hall with the bedroom to the left and the bathroom straight ahead. The bed room was quite large with a king sized bed a 4 to 5 foot space between two plush arm chairs and a round utility table, good for breakfast in the room. A large window that could be opened looked... More 

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New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the moment you step into this beautiful old and historic five star hotel you are treated like royalty. My kids were received with treats and compliments. The grounds are truly lovely and with lots of areas for the kids to run around and explore. The view of the marina was magical with gorgeous mountains adorning the view. The smell... More 

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4 of 5 stars Reviewed 2 days ago NEW

Stayed for 3 nights recently. Lovely grand hotel - needs a little renovation but the charm made up for it and the staff (particularly the concierge) were very helpful. We had our 3 year old son with us and it probably isn't the greatest hotel for kids - there are few kids around, the pool is not adults only but... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A little bit on the outskirts of town, on the edge of the port. The views from the terraces over the marina were very pretty. Accommodation was adequate, not up to five star standards. As with most Sicilian hotels the wifi was dreadful. My major niggle was the cost of taxis into own centre, extortionate! This hotel had arguably the... More 

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Province of Palermo, Italy
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I'm guessing this is the nicest hotel in Palermo. Beautiful seashore setting overlooking private boat harbor. Gorgeous hotel, host to royalty. We had two rooms, both were gorgeous. Staff very courteous. Breakfast included. Lunch and dinner are too expensive (eg $30 hamburger). Rooms range from $240 for very nice very large standard room to $350 for our three kids in... More 

Was this review helpful? Yes 1
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Mr Thomas, I would like to say thank you for your precious comments shared on TripAdvisor. I am truly happy that you enjoyed your stay at the MGallery Grand Hotel Villa Igiea together with your family. I hope we will be your first hotel choice again in occasion of your next visit to Palermo. My warmest regards Vito Giglio... More 

Ottawa, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel is beautiful, the atmosphere is relaxing and the staff were great. We ate at the restaurant both nights we were there and the food was excellent. We enjoyed the sea view and walking through the gardens. Would definitely recommend this hotel.

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Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Mrs Lynn, Thank you very much for your beautiful review. I will be very glad to share your precious comments with all Team and we are all looking forward to welcoming you back soon. Sincerely Vito Giglio General Manager More 

Rome, Italy
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent three days at Villa Igiea and were very impressed by the professionalism and helpfulness of the staff, such as the delightful and knowledgeable concierge (Philip) who seemed to be there day and night. The food service was generally excellent, though the meals are not inexpensive, and the evening head waiters and managers were attentive and informative, especially about... More 

Was this review helpful? Yes 2
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, I would like to say thank you very much for your beautiful review. I am glad to read that despite the fact that the MGallery Grand Hotel Villa Igiea may need some rejuvenating, you enjoyed your stay with us and wish to come back. Your opinions are always very important to us and I truly thank you for... More 

Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the perfect room at this hotel. Large room with hall to put your cases in and a large balcony overlooking the yacht harbour. The hotel is expensive and I would advise you to ask a room with a balcony overlooking the harbour because others in our coach party did not have such a good room. We opted to... More 

Was this review helpful? Yes 1
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, Thank you for sharing your positive review regarding your stay at the MGallery Grand Hotel Villa Igiea. I am truly happy that your experience was fantastic as well as your room and the sea view to the bay, perhaps while you were having breakfast, lunch or dinner at our terrace. However, I am so sorry that you have... More 

Goiania, Brazil
1 review
5 of 5 stars Reviewed 1 week ago

Excellent .We are very grateful Good work in hotel.Good atmosphere.Nice landscape of sea.We will indicate the hotel for ours friends.We hope come back soon again .We have a excellent holidays here in one week

Review collected in partnership with this hotel

Was this review helpful? Yes
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Mr. Antonio, My warmest thank you for such a beautiful review. I am very glad to read about your excellent experience at the MGallery Grand Hotel Villa Igiea. I will forward your positive comments to all Team and I truly hope to welcome you back in the near future. Kind regards Vito Giglio General Manager More 

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