We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Villa Igiea - MGallery Collection

Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Grand Hotel Villa Igiea - MGallery Collection
View Map
Add Photo Write a Review

827 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    372
    258
    101
    58
    38
See reviews for
136
429
23
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (827)
  • Mar-May only
    (176)
  • Jun-Aug only
    (339)
  • Sep-Nov only
    (238)
  • Dec-Feb only
    (74)
All months
maidenhead
Level Contributor
89 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a very grand hotel and all of the staff are extremely helpful. Our room was spacious and comfortable. The pool is a delight with wonderful views over the marina, and no shortage of sunbeds or umbrellas. Unfortunately the food prices are top end 5 star plus, and there is a limited choice of other nearby restaurants.

Was this review helpful? Yes
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, Thank you for sharing your beautiful review on TripAdvisor. I am truly happy that you spent a good time at the MGallery Grand Hotel Villa Igiea and I hope to welcome you back soon for a new memorable experience. My kindest regards Vito Giglio General Manager More 

Copenhagen
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

A great pleasure to write this review. With Grand Hotel Villa Igiea everything is outstanding and exceptional. Style and class is combined with a relaxed approach and a beauty that stuns you. Palermo at its best. And you can in fact stay here without ruining yourself. The building, the garden, the sea embrace you, having break-first, lunch and dinner or... More 

Was this review helpful? Yes 1
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, Thank you for sharing such a lovely review regarding your stay at the MGallery Grand Hotel Villa Igiea. We strive day by day to deliver excellence, outstanding services and attentive customer orientation. Therefore, Guests satisfaction is what really matters to us, yet your feedback is the best award we could ever receive. We are looking forward to welcome... More 

Ada, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Grand Hotel is certainly all of that.... The views across the sea can hardly be described, the restaurant really very good, and property nicely laid out and appointed. The little details show some fraying; lobby flowers completely withered, less than sparkling common areas, and an incredible room with torn/worn/dirty carpeting took away from the grandeur. HOWEVER, the history, the... More 

Was this review helpful? Yes
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, thank you very much for sharing you positive feedback with all readers of TripAdvisor. I am truly happy that you enjoyed your stay at the MGallery Grand Hotel Villa Igiea. Please be also informerd that we are already proceeding with the replacement of some old room carpets. As your comments really matter thank you for poining it out.... More 

Lake Wales, Florida
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very elegant hotel and the customer service is impeccable. Everyone speaks English and is extremely gracious.We were greeted with a cold fruit drink. Our room was wonderful with a view out to the Mediterranean and overlooking the grounds. The breakfast room is like no other and they serve made to order omelettes. The bar staff is very... More 

Was this review helpful? Yes
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, I would like to say how happy I feel about your beautiful experience at the MGallery Grand Hotel Villa Igiea. Reading of such a positive comment about your stay with us puts a very big smile upon my face. I will share and highlight your feedbacks with my Team who strives day by day to offer excellence and... More 

New York City, New York
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have worked out a routine whereby when arriving in Sicily (and nowadays, when departing, too), we try to stay at Villa Igiea. That is because it is beautiful, relaxing and very comfortable, with a very competent and hospitable staff and excellent meals. It is a good way to ease into Sicily after a trans-Atlantic flight, or to say goodbye... More 

Was this review helpful? Yes
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, I would like to thank you very much for sharing your positive experience at the MGallery Grand Hotel Villa Igiea. I am very glad that you spent a good time with us and I truly wish that We all be your first choice again in occasion of your next visit to Palermo. My kindets regards Visto Giglio General... More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for 3 nights. Definitely NOT a 5-star or 'Grand' experience. Front of house staff are either poorly trained and/or incompetent. Customer service standards are very low. Infrequent shuttle buses (it is remote from the centre of Palermo) and a general air of arrogance about everything made this stay more or a trial than a... More 

Was this review helpful? Yes 2
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Jon, Thank you for posting your reviews on TripAdvisor. I am very sorry to read about your disappointing experience with us and please be assured that I will take the most appropriate measure to address the problem and avoid further occurrence. Guest's feedbacks are very important to us and I truly thank you for pointing them out. I hope... More 

Tel Aviv, Israel
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Tried really hard to stay here. Booked two nights. What can I say ? Marina room has nothing to do with an actual Martina. We were shown a room that was so dirty. Carpet stains. Couch stains. Smoke smell. The view looked horrendous. I never ever ask to change rooms, but this was too much, almost insulting. We had the... More 

Was this review helpful? Yes 1
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, I would like to thank you for sharing your experience on TripAdvisor. Referring to your negative notes, I would like to say that our Marina rooms, as per your reservation, do not present any carpet but only brik floors, since all rooms are new and some of them show an internal view. However, I am very sorry to... More 

Salisbury, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Villa Igiea is a very beautiful hotel located about 20 minutes from the centre of Palermo. On arrival, we were upgraded to a very pleasant room overlooking the gardens. On the first evening, we decided to have dinner in the Donna Franca Florio restaurant and were disappointed. The chicken was very overcooked/dry and the sauce was bland. Having ordered... More 

Was this review helpful? Yes 2
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, Thank you very much for sharing your experience at the MGallery Grand Hotel Villa Igiea with all readers of TripAdvisor. I feel truly sorry about your disappointing experience at the Restaurnat Donna Franca Florio and I will surely take the most appropriate measures to address the problem and improve our quality service. Thank you for pointing it out.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

A potentially wonderful old place ruined by a complete lack of attention to quality. Our suite's carpeting was filthy. The service is completely disorganized. The food is very mediocre which is rather frustrating in a region like Sicily. Whoever operates this "palace" should perhaps think about venturing into a different profession. This is hôtellerie at it's uninspired worse, obviously not... More 

Was this review helpful? Yes 1
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Mr. Thomas, Thank you for posting your experience at the MGallery Grand Hotel Villa Igiea. I am awfully sorry to read about your disappointing feelings regarding your recent stay with us. I hope you will give us another opportunity in the future for a better experience than the previous one. Kindest regards Vito Giglio General Manager More 

London
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an outstanding hotel. Helpful staff, a first class restaurant, comfortable rooms and elegant interiors throughout. There is a nice view of the bay and the swimming pool area is specious with a very helpful attendant. The pool is fab. We have stayed at the sister hotel (San Domenico) in Taormina and this is similar in feel and equally... More 

Was this review helpful? Yes 1
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, What a lovely review you posted on TripAdvisor! Many many thanks, I really appreciate it and I will be very proud to share it with all my Team, who strives day by day to deliver excellent services. I am happy that you felt the historic and cultural atmosphere spread along rooms, corridors and halls. I look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

859 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (387)
Viewed
Dining (28)
Viewed
Hotel & grounds (92)
Viewed
Room/suite (41)
Viewed
Pool/beach area (17)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (10)
Viewed
View from room (34)
Viewed
Other (164)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (360)
Viewed
Amenities (84)
Viewed
Classic Room with Mountain View (25)
Viewed
Deluxe Room Sea View with Terrace (31)
Viewed
Deluxe Room with Sea View (30)
Viewed
Pool (8)
Viewed
Restaurants and Bars (51)
Viewed
Senior Suite (70)
Viewed
Superior Room with Garden View (24)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (112)
Viewed
Dining (16)
Viewed
Room/suite (23)
Viewed
Hotel & grounds (34)
Viewed
Pool/beach area (9)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (2)
Viewed
View from room (3)
Viewed
Other (23)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Palermo
Tribunali
Grand Hotel Piazza Borsa
Massimo Plaza Hotel
#3 of 98 in Palermo
4.5 of 5 stars 345 reviews
Grand Hotel et Des Palmes
#24 of 98 in Palermo
4.0 of 5 stars 800 reviews
Show Prices
Show Prices
Show Prices
Hotel Bel 3
#22 of 98 in Palermo
4.0 of 5 stars 498 reviews
Palazzo Brunaccini
#6 of 98 in Palermo
4.5 of 5 stars 289 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay