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Grand Hotel Villa Igiea - MGallery Collection

#20 of 98 Hotels in Palermo
Certificate of Excellence
Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
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Grand Hotel Villa Igiea - MGallery Collection
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Grand Hotel Villa Igiea - MGallery Collection
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705 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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LaCrosse WI
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is in fact Grand! From the lobby to the room to the sea view. We recently spent 5 nights there and had a wonderful time. The breakfast is everything you could every want and more. Dinner in the main dining room was very good. Very fancy in presentation. The shuttle service was a great benefit as the hotel... More 

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Orinda, California
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed one evening here after a frenetic day in Palermo. First the hotel. I so wish I could give the hotel 5* but based on my firm requirements I can not - the bed was horrid. Again and again I do not understand why hotels do not have good beds. Management should try sleeping on the beds for which... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were given the choice of staying either in this beautiful hotel or one in the centre of the city. I'm SO glad we selected this historic, old world hotel. The buffet breakfast is a sight to behold - an amazing array of everything from cereals (replete with nuts and fruits) to cheeses and cured meats! I just wish they'd... More 

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San Francisco
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had a wonderful stay at the Grand Hotel Villa Igiea. It was a peaceful retreat from Palermo, with an amazing view of the water. The meals were delightful and the room lovely. Phillip is quite possibly the warmest, most friendly and most helpful concierge we've ever worked with. If you want a hotel in downtown Palermo, this place is... More 

Was this review helpful? Yes 1
N. Ireland
Top Contributor
94 reviews 94 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I spent 3 days at the hotel recently. It is a little out of Palermo but that was a bonus as it is very tranquil and quiet. The daily shuttle bus from the hotel is an excellent service, runs frequently and saves a fortune on the very expensive taxis. The hotel is in great condition considering its... More 

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Versailles, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had an overall wonderful experience at the Grand Hotel Villa Igiea. The staff was very professional and friendly. The concierge, Phillip was amazing and planned several wonderful day and half day trips for us. I highly recommend this hotel!!!!

Was this review helpful? Yes 1
Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, We are delighted to hear that you had a wonderful stay at Grand Hotel Villa Igiea and Thank you for choosing us. We try to provide an excellent service to all of our guests and I thank you so much for pointing this out in your lines above. I truly hope to have the pleasure of welcoming you... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has an old fashioned feeling but has a very good service and high quality rooms. It is an oasis in the bustling town of Palermo and can offer these magnificent views of the harbour and the hills behind Palermo/.

Review collected in partnership with this hotel

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Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, We thank you sincerely for your lovely comment on TripAdvisor. We are very glad that you appreciated your stay among us and that you were very especially seduced by our services, as well as our location! We hope these beautiful images left you with long lasting memorie and we look forward to welcoming you back soon. Best Regards... More 

Germany
Contributor
11 reviews 11 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 15, 2015

I stayed in the Villa Igiea for one night in Palermo and was amazed by the building and the premises outside towards the sea. By choosing this hotel you can really make a difference. The rich history can be felt everywhere in the hotel and the staff is very supportive on every matter you might bring up. Don't miss to... More 

Was this review helpful? Yes 3
Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, We wish to thank you for writing your review on TripAdvisor after your experience at Grand Hotel Villa Igiea. We are pleased to learn that overall you enjoyed your stay with us and we will be very happy to share your positive comments with our whole team. I truly hope to have the pleasure of welcoming you back... More 

Anthem, Arizona
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 8, 2015

At one time this must have been a hotel visited by only the rich and famous. The hotel grounds and view from the ocean view rooms are stunning. But if you can't get an ocean view room I wouldn't stay here. It has the elegant stateliness only hotels of style built in the early 1900s have, The public rooms, the... More 

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Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, First of all thank You for the feedback on Your last stay at the Grand Hotel Villa Igiea. We are awfully sorry about the bad impression that You have had on our Hotel. We know that the structure needs some renovations and we are working for assure you periodical renovations to maintain the retrò charme of the Villa.... More 

Hertfordshire
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 5, 2015

I had high hopes for Palermo and for our hotel, but on this occasion I was left a little disappointed. The hotel itself looks very grand and charming but is a little 'tired' in places and both rooms we were shown were not quite up to the standard we were expecting. The first room offered was quite large but it... More 

Was this review helpful? Yes 4
Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guests, Thank you very much for taking the time to express your feedback. I 'm very sorry to read that there were some aspect of your stay that did not meet your expectation and I would like to express my most sincere apologies for the inconveniences occurred. Obviously, we have a big range of rooms different each one especially... More 

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