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Grand Hotel Villa Igiea - MGallery Collection

#21 of 98 Hotels in Palermo
Certificate of Excellence
5.0 of 5
Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
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Grand Hotel Villa Igiea - MGallery Collection
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Grand Hotel Villa Igiea - MGallery Collection
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700 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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N. Ireland
Top Contributor
94 reviews 94 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My friend and I spent 3 days at the hotel recently. It is a little out of Palermo but that was a bonus as it is very tranquil and quiet. The daily shuttle bus from the hotel is an excellent service, runs frequently and saves a fortune on the very expensive taxis. The hotel is in great condition considering its... More 

Was this review helpful? Yes 1
Versailles, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had an overall wonderful experience at the Grand Hotel Villa Igiea. The staff was very professional and friendly. The concierge, Phillip was amazing and planned several wonderful day and half day trips for us. I highly recommend this hotel!!!!

Was this review helpful? Yes 1
Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, We are delighted to hear that you had a wonderful stay at Grand Hotel Villa Igiea and Thank you for choosing us. We try to provide an excellent service to all of our guests and I thank you so much for pointing this out in your lines above. I truly hope to have the pleasure of welcoming you... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has an old fashioned feeling but has a very good service and high quality rooms. It is an oasis in the bustling town of Palermo and can offer these magnificent views of the harbour and the hills behind Palermo/.

Review collected in partnership with this hotel

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Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, We thank you sincerely for your lovely comment on TripAdvisor. We are very glad that you appreciated your stay among us and that you were very especially seduced by our services, as well as our location! We hope these beautiful images left you with long lasting memorie and we look forward to welcoming you back soon. Best Regards... More 

Germany
Contributor
11 reviews 11 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed in the Villa Igiea for one night in Palermo and was amazed by the building and the premises outside towards the sea. By choosing this hotel you can really make a difference. The rich history can be felt everywhere in the hotel and the staff is very supportive on every matter you might bring up. Don't miss to... More 

Was this review helpful? Yes 3
Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, We wish to thank you for writing your review on TripAdvisor after your experience at Grand Hotel Villa Igiea. We are pleased to learn that overall you enjoyed your stay with us and we will be very happy to share your positive comments with our whole team. I truly hope to have the pleasure of welcoming you back... More 

Anthem, Arizona
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 8, 2015

At one time this must have been a hotel visited by only the rich and famous. The hotel grounds and view from the ocean view rooms are stunning. But if you can't get an ocean view room I wouldn't stay here. It has the elegant stateliness only hotels of style built in the early 1900s have, The public rooms, the... More 

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Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, First of all thank You for the feedback on Your last stay at the Grand Hotel Villa Igiea. We are awfully sorry about the bad impression that You have had on our Hotel. We know that the structure needs some renovations and we are working for assure you periodical renovations to maintain the retrò charme of the Villa.... More 

Hertfordshire
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 5, 2015

I had high hopes for Palermo and for our hotel, but on this occasion I was left a little disappointed. The hotel itself looks very grand and charming but is a little 'tired' in places and both rooms we were shown were not quite up to the standard we were expecting. The first room offered was quite large but it... More 

Was this review helpful? Yes 3
Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guests, Thank you very much for taking the time to express your feedback. I 'm very sorry to read that there were some aspect of your stay that did not meet your expectation and I would like to express my most sincere apologies for the inconveniences occurred. Obviously, we have a big range of rooms different each one especially... More 

Ireland
Top Contributor
393 reviews 393 reviews
8 hotel reviews
295 helpful votes 295 helpful votes
5 of 5 stars Reviewed January 16, 2015

We took the opportunity of an early evening trip to the attractive seaside suburb of Arenella to visit this grand hotel. We could see it from Aranella and it’s a pleasant walk of about a km. We arrived to find a large crowd with camera-phones gathered at the closed gates and a heavy security police presence. We enquired what celebrity... More 

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Villa Igiea G, Direttore at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, Thank you so much to share your positive feedback on Tripadvisor! Looking forward to welcoming you soon Best Regards Vito Giglio General Manager More 

Tralee
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 20, 2014

Visited with my mother for her birthday only stayed one night. Breakfast was out of this world, interior very old style and maybe could be a little more up to date but overall grand spaces and rooms. Views from the breakfast area of the marina plus a little garden trailing off into the sea. Big detractor: it is by no... More 

Was this review helpful? Yes 5
Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, Thank you for choosing the Grand Hotel Villa Igiea for your last mother's Birthday and to share your review with Tripadvisor's community! We try and provide an excellent service to all of our guests and I thank you for pointing this out in your lines above. We understand your disappoint for the fares of the cabs but unfortunately... More 

Sarasota, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 4, 2014

What a shame that this lovely property has fallen into such a bad state of repair. Five star hotel??--no where near. In current condition would barely make a three star. Bathroom had mildew. Halls had water damage. Entry needed clean carpet--if not new. The public rooms are in dire need of major repairs--crumbling concrete, etc. The one shining star was... More 

Was this review helpful? Yes 1
Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, First of all thank you for taking the time to give us your feedback about the Grand Hotel Villa Igiea. We are deeply sorry to learn that your experience at Grand Hotel Villa Igiea did not meet your expectations and that you have not been satisfied with your room. We understand your disappointment and we assure that periodical... More 

1 review
5 of 5 stars Reviewed November 4, 2014

Well our stay my husband and I in grand hotel villa igea added charm and romanticism to our 25th. Anniversary trip. The rustic ambiance of the place combined to its excellent service transported us to ancient Sicily times. Excellent breakfast on the terrace with a superb view on the sea.

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Villa Igiea G, Direttore generale at Grand Hotel Villa Igiea - MGallery Collection, responded to this review

Dear Guest, I thank you so much to share your positive feedback on Tripadvisor! It is always a pleasure to hear how happy are our guests when they stay with us. Our utmost reward is to hear our guests satisfaction! Looking forward to welcoming you soon for another romantic experience, why not in occasion of your 26th wedding anniversary... Best... More 

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