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Grand Hotel Villa Igiea

5.0 of 5 Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
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#19 of 98 Hotels in Palermo
635 Reviews 4 of 5 stars
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Grand Hotel Villa Igiea
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Grand Hotel Villa Igiea
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635 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albany, New York
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a beautiful suite at the end of the first floor with gorgeous views, exquisite bathroom, lovely sitting area, and plush, comfortable bed. The decor was old style luxurious, sparkling clean and nice and cool temperature wise. We thought the breakfast buffet was stellar, including service, though I agree about the pool restaurant for lunch. Not much to choose... More

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Esher, England
Top Contributor
103 reviews 103 reviews
46 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our experience of Villa Igiea was OK, but should have been better for a hotel in this category. It needs a full refurbishment as decor, carpets etc. are tired. There were strange stains on the wall covering in our room. On the plus side, the rooms are quiet, and those with a sea view are worth having. Parking is easy,... More

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Seattle, Washington
Contributor
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I selected the hotel with some trepidation, having read a number of fairly negative reviews on Tripadvisor, largely because it looked like it would have the beds that would be most comfortable for my husband's fairly specific needs (he likes soft mattresses). Overall, it was much better than I expected. We stayed in early September of 2014, had a very... More

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Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 5 days ago NEW

We were most disappointed with our room at the "Grand Hotel" and agree that this hotel may have been wonderful in its glory years. It has been on a downhill slide for quite a while. Our room (for 315 euros) was a high ceilinged box with a ten foot wide alley to the east and a ratty little parking lot... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel was beautiful. The rooms and bathrooms well appointed. The food was delicious. There were many options at the breakfast buffet. I just wish it was a little easier to get to town. The internet was a little frustrating and not very reliable.

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Lincoln, UK
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for 10 nights in August 2014. I really wanted to like this hotel which advertises itself as a ‘5 star hotel experience in a sumptuous villa’ but unfortunately for a so-called five-star hotel it is well off the pace. First there are some great things about this hotel. It is a grand old hotel steeped in history with... More

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, First of all thank You for the feedback on Your last stay at the Grand Hotel Villa Igiea. We are awfully sorry about the bad impression that You have had on our Hotel. Your opinion is very important for us. We will surely take your comments in a way to improve our service. We hope to welcoming you... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location in Sicily. It more than it was worth from room selection- bad view, food horrible, and stained carpets. The trip advisor report mention airport transportation and that was misleading a taxi call was made. Unfortunately hotel rates for one or more does not exceed expectations. Best part was location and historic part looking on building outside/pool. The food... More

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, We thank you verry much for the time you dedicated to write a review on Tripadvisor. We thank you also for have chosen our Hotel for Your stay in Palermo. We are awfully sorry to know we haven't satisfied your expectations. However, we thank you for your constructive criticisms which help us to focus on what needs improvement... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I can imagine that fort years ago, this hotel was fantastic. I am sorry to say this is no longer the case. We came as a family consisting of three couples, and so had three rooms. Not one of these rooms was up to scratch. Apart from the fact that the decor is past it's time, the rooms were falling... More

Was this review helpful? Yes 1
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, We thank you verry much for the time you dedicated to write a review on Tripadvisor. We thank you also for have chosen our Hotel for Your stay in Palermo. We are awfully sorry to know we haven't satisfied your expectations and we sincerely apologize for all the inconvenience caused to you. In addition, we thank you for... More

Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice hotel, beautiful views, kind and helpful staff, gourmet restaurant serves lovely food and wines. Shuttle service to the city centre but you can also take a taxo (€ 15-25 dependent upon traffick and time). This hotel has got syle and class.

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

In its heyday — when guests included King Edward VII and the Queen of Romania (as pictured in wonderful period photos in rooms and corridors) — this Art Nouveau classic by the architect Ernesto Basille must have been as spectacular as its gardens and seaside setting. Today, it is still the best place to stay in Palermo and area —... More

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Was this review helpful? Yes 1
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Additional Information about Grand Hotel Villa Igiea

Address: Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Villa Igiea 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Hotel Palermo
Hilton Palermo
Palermo Hilton
Villa Igiea
Grand Hotel Villa Igiea Palermo, Sicily

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