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All 98 Palermo hotels

Grand Hotel Villa Igiea

5.0 of 5 Hotel   |   Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
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Ranked #18 of 98 hotels in Palermo
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Robert Y Cambridge, England, United Kingdom
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601 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Cambridge, England, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

This is a grand hotel, the staff are 10/10. The senior management however are in the habit of chain smoking on the Bar terrace while guests eat. They swan around and one openly fraternizes with what I think was a female guest. This is not a place for none smokers, it is also not best placed for getting into Palermo.... More

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Paris, France
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

A beautiful hotel which takes you back in time, the past grandeur of Palermo. The location and views are also delightful. Having said that, certain amenities and services are also linked to the past. We stayed in a jnr suite which was quite spacious, but had an extremely noisy and slow working air conditioner, rather important when travelling to Sicily... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Hotel location left much to be desired. - An estate agent must have taken the pictures of the hotel avoiding the cranes in the adjacent port). Getting into town cost €20 each way - the shuttle bus was infrequent, not big enough (room for 8 passengers) and had to be booked the day before Woman at reception was very snotty... More

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, We received your review and we thank you for taking the time to tell us about your last stay in our Hotel. Our wish is to have our guests fully satisfied of their experience with us and in this case we are deeply sorry to hear that we did not manage to satisfy your expectations both about the... More

United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel many times over the past 10 years. Generally they have been good, with variations in service here and there, and a few times I was terribly inconvenienced, like the hotel not having my reservation at all (booked through Hilton when they were affiliated). Anyway, its been good enough over the years for my family... More

Was this review helpful? Yes 3
Hull
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quite difficult to find but once inside you are cushioned from the dirt and mayhem of Palermo. Fortunately an excellent shuttle service is provided to get you to and from the centre. The hotel is interesting and attractive and set in lovely grounds. Food and service all excellent. We had a suite which was huge but would have benefited from... More

Was this review helpful? Yes 1
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, Thank you for choosing The Grand Hotel Villa Igiea for your recent visit to Palermo. We would like to thank you for taking the time to share your experience and your evaluations about our Hotel. We was delighted to read that you had a pleasant stay with us. We sincerely hope to have the pleasure in the future... More

Surfers Paradise, Australia
Top Contributor
76 reviews 76 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very lovely hotel with large rooms and great views. Very clean and service was fantastic with not one complaint from us. The breakfast included was sensational, fresh and tasty. Wow, such an amazing place to stay in Palermo. The shuttle service was an extra bonus to our fantastic stay in Palermo.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, Thank you very much for taking the time to write your opinions about your experience in our Hotel. We are very pleased to hear that you appreciated our rooms and the great sea view. Thank you also that you highlighted on the cleanliness of the Hotel and thank you for your kind comments about the service. Furthermore, we... More

Perth, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel whilst grand is tired and in desperate need of funds to make it a hotel worthy of its self proclaimed 5 stars . This is not 5 stars maybe 3 . The grounds are tired and whilst reasonably kept you can see items need replacing. The tennis court was ... Well just a hard surface and totally run... More

Was this review helpful? Yes 2
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, Thank you for taking the time to write your impressions about your recent experience at The Grand Hotel Villa Igiea. We would like to apologize for any inconvenience that have been caused during your stay with us. Your observations are important and basic for us, to be able to grow and to improve our performances. Rest assured that... More

kent
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Probably the best hotel in Palermo and with a fantastic history, there is much to commend this hotel.Dining was generally excellent, and our room, with a huge balcony and views to sea, wonderful. So nice to get away from some of the chaos and dirt in Palermo itself. However, this hotel cannot get full marks. One evening, because the hotel... More

Was this review helpful? Yes 1
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, We received your comments regarding your last stay at our Hotel and we want thank you for taking the time to write your impressions which are basic for us to be able to be able to improve and as exhortation to do our best. We are glad to hear that there were certain aspects of your stay that... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is a charming hotel and once we arrived we found it hard to leave and only ventured out once! The pool staff (I think Vincent) were wonderful and helpful, all staff went out of their way to make sure you got what you needed in the pool restaurant and in the hotel restaurant There was also a really interesting... More

Was this review helpful? Yes 1
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, Thank you very much for taking the time to share your review about your last experience at The Grand Hotel Villa Igiea. Nothing give us more pleasure than to hear that you had a pleasant stay at our Hotel and we left a good memory of your experience with us. The whole Staff thank you for your kind... More

Zurich, Switzerland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed this place a lot! Yes, here and there the place needs some fixing, but all works just fine and we believed this also makes the place for what it is. And the professional staff rounds it up. Do visit the pool bar and restaurant with Raymond and his team who do a fantastic job making you feel relaxed.... More

Was this review helpful? Yes
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, Thank you very much for taking out your precious time to write you review. Nothing give us more pleasure than know that you has been satisfied with your stay in our Hotel. In addition, we are very glad to hear that you enjoyed our Pool & Grill Bar and that you felt in a relaxed and friendly environment... More

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Additional Information about Grand Hotel Villa Igiea

Address: Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel Villa Igiea 5*
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Also Known As:
Hilton Hotel Palermo
Hilton Palermo
Palermo Hilton
Villa Igiea
Grand Hotel Villa Igiea Palermo, Sicily

704 photos of this hotel

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Classic Room with Mountain View (25)
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Deluxe Room with Sea View (30)
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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 On the Beach Hotel in Palermo #11 Family Hotel in Palermo #12 Business Hotel in Palermo #12 Luxury Hotel in Palermo #14 Romantic Hotel in Palermo
Hotel Class
Official Description (provided by the hotel)
A 5-STAR PALACE ON THE BEAUTIFUL COAST IN PALERMO The Grand Hotel Villa Igiea brings you a 5 star hotel experience in a sumptuous villa right on the Palermo coast, the historical capital of sun-soaked Sicily. The villa, restored by renowned Art Nouveau architect Ernesto Basile at the end of the 19th century for the Florio family, still has its original frescoes, decoration and furniture. We have added state-of-the art facilities and gastronomic restaurants for a sublime stay in Sicily. ... more   less 
Number of rooms
122

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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