Unless you are obliged to go to Palermo i think one should change destination.. Hotel Igiea is beautiful building with a beautiful view.. but so so dirty even the bedding was dirty (check bedshits before getting inside).. Wifi is poor(wifi is normally free in 5stars hotel, villa igiea is charged and poor)..minibar out of order.. one person at reception who... More

Hotel Villa Igiea is a magnificent building with beautiful gardens and views. However the shortcomings are too numerous to consider this a five star hotel. The carpet in our room was thread-worn and the manager was clearly annoyed when we asked that they clean and restock (to avoid extra billing) the leaky and depleted mini-bar. They never did clean up... More

While most guidebooks (despite 2013 publication date) still show this as the Hilton Villa Igiea, it's clear why the flag has been taken down here. A Victorian era villa turned hotel, it's elegance from the moment of arrival in this location by the marina with great views of the bay and Palermo. Not in the city, but close enough to... More

To say tired for the Villa Igea is a compliment, the hotel is exhausted.... the building must have been beautiful when it opened in 1900 but definetely is in need of major attention. the staff are not very nice and disinterested, the restaurant is very boring and the food is also extremely boring, considering we are in Italy and any... More

Stayed for one night as a stopover. My fault - but didn't pay attention to how far off the main road the hotel is - and quite complicated to get to. That might not have mattered if we had been greeted with warmth - or even courtesy - on arrival. But rude, disinterested staff seem to be a specialty here,... More

Beautiful, elegant hotel. The rooms were large and well appointed. We had a nice veranda with a table and chairs. The dining room was large and beautifully decorated. There was an adjoining veranda where you good eat if you chose,to. Excellent daily breakfast. The dining room staff were very accommodating. The front desk people were less accommodating and it was... More

This hotel is undeniably beautiful and the view from the gardens over the harbour is stunning. However, my room was so dark and really noisy at night as a busy road runs in front of the hotel. As commented by other guests the shutters were a really bad fit and impossible to open, so no chance of seeing outside. There... More

Fantastic hotel - a true 5 star. Staff brilliant, food fabulous - a bit pricey but a real treat! Stayed for 2 nights at the end of a touring holiday of Sicily and could easily have stayed another week!

I am infuriated by your unfounded comments. How can you be the only one who is so "unpleasantly satisfied" with this beautiful hotel ? I wonder, is it the hotel or can it be perhaps the guest who is the problem here? . Had you looked around more carefully and gone about with a much more positive attitude, I am... More