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Grand Hotel Villa Igiea

5.0 of 5 Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
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#20 of 98 Hotels in Palermo
622 Reviews 4 of 5 stars
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Grand Hotel Villa Igiea
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Grand Hotel Villa Igiea
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622 reviews from our community

Traveler rating
    269
    199
    80
    45
    29
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96
318
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55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 days ago NEW

In its heyday — when guests included King Edward VII and the Queen of Romania (as pictured in wonderful period photos in rooms and corridors) — this Art Nouveau classic by the architect Ernesto Basille must have been as spectacular as its gardens and seaside setting. Today, it is still the best place to stay in Palermo and area —... More

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Astoria, New York
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

What a grand hotel. We had the best summer vacation ever. The rooms were great, overlooking the sea with a balcony. Breakfast was fantastic and the staff went out of their way to be very helpful. Our concierge Filipe as well as the staff at the reception desk were outstanding. Vincenzo at the pool was most helpful as were the... More

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, First of all we would like to truly thank you for the beautiful words you wrote about your last stay at our hotel. Nothing gives us more pleasure than to hear that we have fully met your expectations and to have left a good memory of your experience with us. We hope to have the pleasure to see... More

New York
Top Contributor
229 reviews 229 reviews
47 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This old hotel harkens back to its glory days too much and needs to spend some money renovating. Service varies from terrific to useless, depending on the staff member. The rooms, in particular the carpets and the AC, need to be redone. Nevertheless the aura of elegance is there and it's certainly an oasis from the gritty, grimy city it... More

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, We received your comments and we thank you very much for your time dedicated to write your review about your recent stay in our Hotel. Your constructive criticisms are very important for us because help to identify the problems on which our efforts must to be oriented in order to ensure an even better service to our guests.... More

Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank you Chiara & Alessia, your service, bubbles and strawberries have really started our honeymoon off with a 'pop'. the hotel is amazung, yes.... there are a fewblittle cracks herevand there but this is a period property and looks and feels amazing. having druven here from London (via the Genoa / Palermo ferry) the staff couldnt be more genuinely helpful... More

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, We are very glad to hear that your stay at The Grand Hotel Villa Igiea has been to your satisfaction. On behalf of the whole staff we thank you very much for your positive comments. We look forward to welcoming you again in our Hotel, very soon. Best regards, Carola Caruso Personal Assistant to Mr. Vito Giglio -... More

Istanbul, Turkey
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Honestly, I dont care if its a palace or not, the hotel and the room were really old. Ok they have big rooms, but the carpet is really dirty and it stinks. We were there for 3 days and in this 3 days the cleaning lady didnt clean the carpet with the hoover. The buiding has just one ''mini'' alivator,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, We received your review and we thank you for your time dedicated to write your impressions which are basic for us to be able to grow and as exhortation to do our best. We are sorry to hear we haven't satisfied your expectations.Furthermore, we thank you for your criticisms and we would like to let you know that... More

New York City, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Villa Igiea is a sea of tranquility amidst the chaos that is Palermo. The rooms are clean and comfortable, the outdoor areas are beautiful and the restaurant was magnificent. The staff was friendly, professional and fluent in English. I am not a fan of Palermo, but if I am ever back there, this is the only place I would... More

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, We thank you very much for having reviewed the Grand Hotel Villa Igiea. We really appreciated your words and we are really happy that you have been able to appreciate the uniqueness of the villa and the quality of our services. Nothing gives us more pleasure than seeing that our guests are satisfied of their stay at our... More

Lisbon, Portugal
1 review
3 of 5 stars Reviewed 1 week ago

Although the buildings and the view are exquisite, the basic rooms are small and old, the walls stained. The dining and room service don't deserve 5 star rating, neither do the facilities, especially the gym - the size of a small room, with only a couple of the cheapest machines, sometimes without water, towels or even electricity. The quality of... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, thank You for taking the time to write your opinions about Your last stay at the Grand Hotel Villa Igiea. We are really sorry that your stay in our Hotel have not met Your expectations. In addition, Your opinion is very important for us because gives us the possibility to improve and to identify the inefficiencies on which... More

Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Disgusting hotel that sells hamburgers and cheeseburgers at the poolbar rather than traditional sicilian food. Keep your self away from this hotel not to get immoralized during your vacation. Tired and needs to be thorn down.

Review collected in partnership with this hotel

Was this review helpful? Yes
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, We received your comments regarding your last stay at our Hotel and we want thank you for taking the time to write your impressions which are basic for us to be able to be able to improve and as exhortation to do our best. We are very sorry for the disappointment expressed about the food at our Pool... More

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

we stayed here for 3 nights. the room had a sea view and terrace and was very clean and comfortable. the view to the left is lovely but to the right is a shipyard. drinks on the terrace are nice but each night there was a wedding and for one they decided to amplify the piano player to a deafening... More

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, Thank you very much for taking the time to share your review about your last experience at The Grand Hotel Villa Igiea. We are pleased to hear that you enjoyed the room with terrace and sea view. Thank you also to have highlighted some aspects of our service that need to be improved. Any comment from our guests,... More

Voorschoten, The Netherlands
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This could easily have been a five star from me but for a couple of points. I found the staff friendly and helpful and able to communicate in English. We had a Junior Suite with sea views and it was spotless, roomy with a great bed. The hotel rates were expensive and this is where a star is knocked off.... More

Was this review helpful? Yes
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea, responded to this review

Dear Guest, First of all thank you very much for taking the time to write your impressions and opinions, which are basic for us to grow and improve. We really appreciated Your words on the friendliness and helpfulness of the staff and we also very glad to hear that you enjoyed the junior suite with the sea view. In addition,... More

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Additional Information about Grand Hotel Villa Igiea

Address: Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Villa Igiea 5*
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Also Known As:
Hilton Hotel Palermo
Hilton Palermo
Palermo Hilton
Villa Igiea
Grand Hotel Villa Igiea Palermo, Sicily

716 photos of this hotel

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Classic Room with Mountain View (25)
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Deluxe Room Sea View with Terrace (31)
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Deluxe Room with Sea View (30)
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Superior Room with Garden View (24)
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