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All 98 Palermo hotels

Grand Hotel et Des Palmes

4.0 of 5 Hotel   |   Via Roma 398, 90139 Palermo, Sicily, Italy
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73%
Ranked #30 of 98 hotels in Palermo
A recent review
4 of 5 stars reviewed 4 days ago
Lindsay B Sydney, Australia
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613 people have reviewed this hotel

Traveler rating
    196
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    109
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Sydney, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

I don't normally post reviews, but after being asked specifically for one (albeit probably automatically generated), here goes. This hotel was outstanding for the price, which was 102€ per night. It is indeed a grand hotel, even if it has seen better days, but that just adds to its charm. The breakfast buffet was spectacular. Prosecco and cannoli for breakfast,... More

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Cork
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderfully relaxing stay there and would recommend it to all trip advisor fans . No wifi in the rooms ? no big deal ,who goes on holiday to surf the net !! Thanks again to all the friendly and helpful staff .

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, First of all thank you very much for taking the time to write your comments regarding your recent stay at our Hotel. We thank you also for have reccomended the Grand Hotel et Des Palmes to all the users of Tripadvisor and for your generous comments about the whole staff. We are very happy to have left a... More

norway
Top Contributor
55 reviews 55 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel had a great location. It was a bit outside most of the noise, but still Close to great Places to eat and drink. The rooms were big, clean and the service was great. There are many good restaurant nearby, an I have to mention "Casablanca" - a bar/pub/eatery that became Our favorite Place because of the service and... More

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, First of all we would like to truly thank you for the beautiful words you wrote about your last stay at our Hotel. Nothing gives us more pleasure than to hear that we have fully met your expectations. As you have seen, the Grand Hotel Des Palmes, is characterized by its great location. From the hotel, in fact,... More

Banbury, United Kingdom
Top Contributor
63 reviews 63 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was well equipped and comfortable with plenty of space and a high ceiling and indeed the entire hotel is spacious. The downside is that the space is so large that a great deal of the public areas can seen quite bare which emphasises the fact that this once respendent building must have seemed absolutely palatial in its heyday.... More

Was this review helpful? Yes 2
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, We received your review and we thank you very much for your time dedicated to write your impressions. The opinions of our guests are very important for us, both to be able to grow and as exhortation to improve our services. We are so pleased that you were satisfied with the room size and that it was very... More

Greenville, South Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice older hotel with a quiet elegant room with excellent large marble bathroom. Convenient location to several historic sites. Disappointed with wi-fi charge for the room in this day and time when so many use the internet. Used the internet in the lobby but was very inconvenient and slow. Staff could have been more friendly.

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, First of all we thank you very much for spending the time to write your review about your recent stay at our Hotel. We are very glad to hear that you enjoyed the room's elegant style equipped by a large marble bathroom. We are also very happy you were satisfied of our location. As you may have seen,... More

Budleigh Salterton, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I won a Charity Auction for a 3 night stay in the Grand hotel and my wife and I stayed there in early June. The hotel is located on the Via Roma – one of two main east-to-west arteries and ideally situated twixt the old town and the newer shopping/retail/eating area. Its also only 200-300 metres away from the Port.... More

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, We would thank you for taking the time to write your impressions about your recent stay at The Grand Hotel et Des Palmes. We are very happy to hear that you appreciated our convenient location. As you have seen, from the hotel in a few minutes you can easily reach the heart of the city, rich in monuments,... More

Chisinau, Moldova
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Everything was ok, the hotel is old and has its own history, a very nice building with a great location,we had a great large room, unfortunately it was very noisy from the street and the staff at the reception was not very friendly.

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2014

From our checking in , through our stay we received the best service. Staff very helpful and welcoming . Happy to help us with our numerous requests for directions and taxi bookings . We stayed in room 122 on the first floor. Amazing suite, huge bedroom, lovely lounge area, walk in wardrobe, and large marble bathroom . The double shutters... More

Was this review helpful? Yes 1
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, First of all we would like to truly thank you for the beautiful words you wrote about your last stay at our hotel. Nothing gives us more pleasure than to hear that we have fully met your expectations and we thank you very much for your wonderful appreciations. As you have seen, the Grand Hotel et Des Palmes,... More

2 reviews
4 of 5 stars Reviewed June 5, 2014 via mobile

Everything was fine except my room had had its carpet shampooed or something and the rug was damp in one spot, thus the room was kind of odor-laden. I slept with the window open but it is my fault I did not ask for a room change. Other than this everything else was fine.

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, We received your review and we would like to thank you for taking the time to write your opinions on your recent stay at the Grand Hotel et Des Palmes. We are really sorry for the inconvenience happened in your room and we apologize for what happened. If we had known of it during your stay, we would... More

Cleveland Heights, Ohio
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 1, 2014

Unfortunately, this was our last leg of our 9 day journey through Sicily and it was very disappointing. While the hotel at one time was "Grand" it can no longer be considered that. The staff was not welcoming nor friendly. The carpeting was tattered and dirty. While you could see the beauty the hotel once had it was in a... More

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, We received your review and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our Hotel for your recent stay in Palermo. From your evaluation we can understand that your... More

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Additional Information about Grand Hotel et Des Palmes

Address: Via Roma 398, 90139 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel et Des Palmes 4*
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Also Known As:
Grand Hotel Palermo
Grand Hotel Et Des Palmes Palermo, Sicily

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#12 Family Hotel in Palermo #17 Business Hotel in Palermo #18 Luxury Hotel in Palermo
Hotel Class
Official Description (provided by the hotel)
LOCATED IN THE HISTORICAL CENTRE OF PALERMO, SICILYFounded in 1874 and renovated in 1907 by one of the great masters of the Art Nouveau Style, Ernesto Basile, the exquisite Grand Hotel Et Des Palmes hotel exudes historical charm. Grand decor of marble floors and antiques combine nicely with very latest technology to make your stay a memorable one. The recently restored restaurant, bar and banquet room can host all your personal and professional events in great style turning them into unforgettable moments. ... more   less 
Number of rooms
177

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