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All 98 Palermo hotels

Grand Hotel et Des Palmes

4.0 of 5 Hotel   |   Via Roma 398, 90139 Palermo, Sicily, Italy
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Grand Hotel et Des Palmes
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74%
Ranked #25 of 98 hotels in Palermo
Certificate of Excellence 2013
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566 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Copenhagen, Denmark
1 review
1 of 5 stars Reviewed 3 days ago NEW

I booked a room at The Grand Hotel et Des Palmes to be sure to get a romantic, luxurious stay with my boyfriend in Palermo. We payed 221 euros to sleep in a small room on the backside of the hotel on a floor with major water damage and smell of mold. The overall experience of the hotel was that... More

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Mimmo F, Direttore at Grand Hotel et Des Palmes, responded to this review

Dear Guest, Thank you for taking the time to write Your impression in which You described the issues experienced whilst staying at the Grand Hotel et Des Palmes. As we pride ourselves in meeting our guests’ expectations, we are both surprised and disappointed to hear of your experience. Please be assured that your comments and concerns have been passed to... More

London, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

We have recently returned from a week at this depressing and overpriced hotel. It was our first holiday for a long time and we wanted something nice, which is why we paid for what we thought would be a fairly luxurious break, but it was not to be. The hotel misrepresents itself on its website in several ways and our... More

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Mimmo F, Direttore at Grand Hotel et Des Palmes, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very sorry to know we haven’t... More

London
Top Contributor
113 reviews 113 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is perfectly located for exploring Palmero. The rooms are spacious, comfortable with large bathrooms. We found the staff very helpful. Two negative points, there was noise from a central air conditioning duct (or generator), while the room a/c was switched off hotel wide, making the room in April a tad on the hot side. And on arrival we... More

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Mimmo F, Direttore at Grand Hotel et Des Palmes, responded to this review

Dear Guest thank you for your comments. I hope to meet you in the future in Grand Hotel et Des Palmes. Yours faithfully Mimmo Ferrante Executive Assistant Manager More

Heidelberg
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Our stay at the not-so Grand Hotel et Des Palmes was a very disappointing ending to our Sicilian vacation. The hotel's history is remarkable, and the rooms were spacious, but the problems far outweighed these positives. The entire hotel has a pall over it, a dreariness produced by a lack of staff, a lack of cheerfulness, and a descent into... More

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Mimmo F, Direttore at Grand Hotel et Des Palmes, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very sorry to know we haven’t... More

Monterrey, Mexico
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a lovely time in Palermo, this hotel was incredibly comfortable, breakfast was amazing they had a marvelous buffet with orange juice to die for. The staff was really friendly but not many speak english. I will definitely go back to this hotel, the room was clean and comfortable and the price was good.

Was this review helpful? Yes
Mimmo F, Direttore at Grand Hotel et Des Palmes, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very... More

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay in this grand building. It was originally a country mansion for an english gentleman but later became a wonderful hotel through whose portals all sorts of world characters from churchmen, politicians and artists through to gangster molls have passed. But the principal former resident, still honoured throughout the hotel, was Richard Wagner who wrote most of... More

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Mimmo F, Direttore at Grand Hotel et Des Palmes, responded to this review

Dear Guest, we received Your comments and we thank You very much for takeYour time to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very happy... More

Westhampton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This elegant, classic Sicilian hotel should not be missed. Your stay will be unforgettable. Like returning to the gilded age of the Teatro Massimo and the palazzos of Il Leopardo. Surprisingly affordable.

Was this review helpful? Yes
Mimmo F, Direttore at Grand Hotel et Des Palmes, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very... More

Edwards, Colorado
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2014

Hotel is old but beautiful. Good location. Limited services. As always in Italy you must be very very careful. Leave all valuables behind and take only the necessary items ! Hire a guide for an enriched experience.

Review collected in partnership with this hotel

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Mimmo F, Direttore at Grand Hotel et Des Palmes, responded to this review

Dear Guest first of all we wish to thank You for taking the time to write Your comments about our Hotel. The hotel is really a little slightly decrepit and tattered environment, but in the same time full of history. We look forward to welcoming you to our hotel once more time and to keep deserving your preference. Mimmo Ferrante... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2014

the hotel is in a great location, the rooms are roomy and more than adequate, it has a certain old world charm. great breakfast, nice staff. all in, good bang for the buck. very easy walk to all the historical city center monuments and points of interest.

Review collected in partnership with this hotel

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Mimmo F, Responsabile reception at Grand Hotel et Des Palmes, responded to this review

Dear Guest Thank you for taking the time to write Your comments about our hotel. We are happy to hear that was a positive experience and that we satisfied Your expectations We very much hope to have the opportunity to welcome you back to the Grand Hotel des Palmes. Kind Regards Mimmo Ferrante Executive Assistant Manager More

Boise, Idaho
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2014

What a beautiful hotel. Wish I'd being there many years ago to enjoy the majesty of another time... Breakfast was great; fruit, hot items meats and cheese and sweets. Perfect location for exploring Palermo, you can walk everywhere. Our room was large and elegant, the staff gracious. Take a bus from the airport and enjoy a five minute walk to... More

Review collected in partnership with this hotel

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gsapienza, Direttore generale at Grand Hotel et Des Palmes, responded to this review

Dear Mrs Kathy and Mr S., we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us. We thank you for having chosen our hotel for your recent stay in Palermo. We are very happy to have satisfied your expectations and to have left a good memory of... More

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Additional Information about Grand Hotel et Des Palmes

Also Known As:
Grand Hotel Palermo
Grand Hotel Et Des Palmes Palermo, Sicily
Address: Via Roma 398, 90139 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#15 Family Hotel in Palermo
#19 Luxury Hotel in Palermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel et Des Palmes 4*
Official Description (provided by the hotel):
LOCATED IN THE HISTORICAL CENTRE OF PALERMO, SICILYFounded in 1874 and renovated in 1907 by one of the great masters of the Art Nouveau Style, Ernesto Basile, the exquisite Grand Hotel Et Des Palmes hotel exudes historical charm. Grand decor of marble floors and antiques combine nicely with very latest technology to make your stay a memorable one. The recently restored restaurant, bar and banquet room can host all your personal and professional events in great style turning them into unforgettable moments. ... more   less 
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