We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 98 Palermo hotels

Grand Hotel et Des Palmes

4.0 of 5 Hotel   |   Via Roma 398, 90139 Palermo, Sicily, Italy
Hotel website
Hotel amenities
Offers & Announcements
Package Deal
Grand Hotel et Des Palmes
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added Grand Hotel et Des Palmes to your Saves list
73%
Ranked #20 of 98 Hotels in Palermo
A recent review
4 of 5 stars reviewed 2 days ago
profjoypc Alnwick, United Kingdom
Write a Review

598 reviews from our community

Traveler rating
    185
    249
    104
    41
    19
See reviews for
87
288
26
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (598)
  • Mar-May only
    (130)
  • Jun-Aug only
    (174)
  • Sep-Nov only
    (188)
  • Dec-Feb only
    (106)
All months
Alnwick, United Kingdom
Top Contributor
472 reviews 472 reviews
64 hotel reviews
235 helpful votes 235 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is the ideal location for guests looking for the grandeur of a historic hotel set right in the heart of Palermo town. With its marbles floors, antique furniture and grand opulence it has a wonderful atmosphere. One can 'feel' the atmosphere of days gone by and the incredible range of visitors that have passed through the doors of... More

Was this review helpful? Yes
dorset
Contributor
17 reviews 17 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Didnt spend the night here - but once you hear the history of this Grand old Hotel - it makes you want to go in and soak up some of the old charm and aura from all the intruige of days gone bye involving Mafia bosses, Spies during the war, FBI conspiracies , clandestine meetings and affairs etc...so we went... More

Was this review helpful? Yes
Coventry, England, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were a couple staying 5 nights in September, and had a great time in Palermo and were very happy with the hotel. It is a 5 minute walk from the airport shuttle bus stop, and about a 20 mins from the bus and train station. Lots of great restaurants also within walking distance and the main attractions are near... More

Was this review helpful? Yes
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, We thank you very much for your time dedicated to write your impressions and comments, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. We thank you for having chosen Grand Hotel et des Palmes for your recent stay in Palermo. We are very happy... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Beautiful old style grand hotel with slightly threadbare carpets and sparkling marble. Bargain through 'Secret Escapes'. Very good breakfasts and excellent city centre location. Very clean room. Very good maid service helped with that! The reception staff were a bit variable in helpfulness but very Italian. I loved it.

Was this review helpful? Yes
Mississauga, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall it's a very good hotel well located and charming. The staff at the front desk was knowledgeable and helpful, check-in and check-out was done quickly and professionally. Service at breakfast seemed to be short of staff. One point they need to improve is the cleaning of the carpets, in my room was stained and sticky and on the beautiful... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, We thank you very much for your time dedicated to write your impressions and comments, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. We thank you for having chosen Grand Hotel et des Palmes for your recent stay in Palermo. We are very happy... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On returning to Palermo for a second trip (so much to see and do!) we had no hesitation in booking Grand Hotel et des Palmes again. The public areas are impressive and the bedrooms are comfortable. Staff are courteous and helpful without being obsequious or sycophantic. Breakfast is generous and good quality. If you prefer you hotels to be all... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, We would like to thank you very much for choosing the Grand Hotel et Des Palmes again for your stay in Palermo. We are very happy to hear that you appreciated the beauty of the Hotel and the quality of the services provided. We are looking forward to another occasion to welcome you at our Hotel. Best regards,... More

London
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We wanted to try this hotel as it has a bit of a reputation with some colourful characters having visited over the years. The staff were very professional and welcoming and the room was gorgeous, very comfortable bed. However the plumbing wasn't great, had to run the shower for several minutes before tepid water dripped out. We had a large... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, Thank you very much for taking the time to share your review about your last experience at The Grand Hotel et Des Palmes. We are pleased to hear that you enjoyed the room and we appreciated very much your kind words about the professionalism and hospitality of the staff. Thank you also to have highlighted some aspects of... More

Rome, Italy
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived for a three day stay at the hotel at around 630 in the morning straight off the boat from Naples. When we asked the gentleman at the front desk where to have breakfast. He asked someone to replace him and actually took us to a lovely bar where he introduced us to that great Sicilian tradition: icecream with... More

Was this review helpful? Yes 1
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, Thank you very much for your feedback about Your last stay at the Grand Hotel et Des Palmes. Your comments make us feel very proud and happy and induce us to go on with our work in the best possible way. We look forward to welcoming you to our Hotel once more and to keep deserving your preference.... More

Melbourne, Victoria, Australia
Top Contributor
100 reviews 100 reviews
23 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A hotel in the “old” Italian style, with a grand foyer and rooms to match. Our room was spacious with room for two with a large bed and a good size bathroom and all things worked well. We did have our showerhead replaced but that’s just credit to the hotel for responding to our request. The carpet was stained "a... More

Was this review helpful? Yes 1
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, thank you very much for your positive comments and for choosing the Grand Hotel et Des Palmes. Our biggest priority is to ensure our guests a comfortable stay, so nothing gives us more pleasure to hear that we have met your expectations and we hope to have the pleasure to welcoming you again in our hotel, soon. Best... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's a very impressive hotel and would recommend it. The whole hotel needs to be updated but I can understand why it hasn't been. Room was large although could have done with a Hoover was pretty clean. Foyer is very impressive. Can't understand why they want to charge 9eur a day for wifi in the room but it is free... More

Was this review helpful? Yes 1
Do you own or manage Grand Hotel et Des Palmes?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Hotel et Des Palmes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel et Des Palmes

Address: Via Roma 398, 90139 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel et Des Palmes 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, T4B, Orbitz, Expedia, Hotels.com, Priceline, Cheap Tickets, getaroom.com, Agoda, Odigeo, Tingo and Jetsetter so you can book your Grand Hotel et Des Palmes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Palermo
Grand Hotel Et Des Palmes Palermo, Sicily

261 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (214)
Viewed
Hotel & grounds (49)
Viewed
Room/suite (32)
Viewed
Dining (13)
Viewed
Bathroom (17)
Viewed
View from room (8)
Viewed
Pool/beach area (2)
Viewed
Other (93)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay