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All 98 Palermo hotels

Grand Hotel et Des Palmes

4.0 of 5 Hotel   |   Via Roma 398, 90139 Palermo, Sicily, Italy
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Ranked #25 of 98 hotels in Palermo
A recent review
5 of 5 stars reviewed 1 week ago
kulauzov Novi Sad, Serbia
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560 people have reviewed this hotel

Traveler rating
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    103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Novi Sad, Serbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My parents and myself spent 4 days in hotel in august and were very satisfied. Hotel is very centrally located uet rooms are quit and tranquil. Rooms are delightfully furnished and spacious, staff very kind and attentive, good value for money☺😊😀 nice breakfast. We would definitely stay here again in such beautiful city.

Was this review helpful? Yes
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, Thank you for taking the time to share your opinions about your recent stay at the Grand Hotel et Des Palmes. We were pleased to read that you were satisfied with your experience at our hotel and we highly appreciate your kind comments in regard to our kindly and attentive staff. We were also happy to read that... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is simply beautiful. My daughter was awed by its huge Victorian rooms, marble floors, chandeliers, statues and air of historic elegance. Our room was enormous, old-fashioned and charming, with air-con and a luxurious bathroom, thank goodness, and a lovely breakfast (included in the price) was served in the stunning mirrored salon. We learned that this hotel saw all... More

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Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, thank you for your feedback regarding your last stay at The Grand Hotel et Des Palmes. We would like to give you our most sincere thanks for the kind words you spent for our Hotel. Nothing give us more pleasure to hear we have fully met your expectations and to have left a good memory of your experience... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I can not tell what I like the most about this hotel. Is it it's position which is absolutely central and so easy to visit Palermo by foot all day long ? Is it the spaces of the room ? Is it the decoration and the sensation that this hotel has stopped time around 1850 ? It's an absolute must... More

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Geneva, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago

A great stay Exceptionally friendly staff Great breakfast buffet; Classic interiors, especially the restaurants and halls Very nice rooms and bathrooms - high quality where it really matters The children loved the entire experience

Review collected in partnership with this hotel

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Mimmo F, Direttore at Grand Hotel et Des Palmes, responded to this review

Dear Guest, we wish to thank You very much for your time dedicated to write your impressions, anf for having chosen our hotel for your recent stay in Palermo. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. We look forward to welcoming you to our hotel once... More

Sydney, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

I don't normally post reviews, but after being asked specifically for one (albeit probably automatically generated), here goes. This hotel was outstanding for the price, which was 102€ per night. It is indeed a grand hotel, even if it has seen better days, but that just adds to its charm. The breakfast buffet was spectacular. Prosecco and cannoli for breakfast,... More

Review collected in partnership with this hotel

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Mimmo F, Direttore at Grand Hotel et Des Palmes, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very sorry to know we haven’t... More

Cork
1 review
5 of 5 stars Reviewed July 16, 2014

We had a wonderfully relaxing stay there and would recommend it to all trip advisor fans . No wifi in the rooms ? no big deal ,who goes on holiday to surf the net !! Thanks again to all the friendly and helpful staff .

Was this review helpful? Yes
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, First of all thank you very much for taking the time to write your comments regarding your recent stay at our Hotel. We thank you also for have reccomended the Grand Hotel et Des Palmes to all the users of Tripadvisor and for your generous comments about the whole staff. We are very happy to have left a... More

norway
Top Contributor
56 reviews 56 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 4, 2014

This hotel had a great location. It was a bit outside most of the noise, but still Close to great Places to eat and drink. The rooms were big, clean and the service was great. There are many good restaurant nearby, an I have to mention "Casablanca" - a bar/pub/eatery that became Our favorite Place because of the service and... More

Was this review helpful? Yes 2
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, First of all we would like to truly thank you for the beautiful words you wrote about your last stay at our Hotel. Nothing gives us more pleasure than to hear that we have fully met your expectations. As you have seen, the Grand Hotel Des Palmes, is characterized by its great location. From the hotel, in fact,... More

Banbury, United Kingdom
Top Contributor
64 reviews 64 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 23, 2014

The room was well equipped and comfortable with plenty of space and a high ceiling and indeed the entire hotel is spacious. The downside is that the space is so large that a great deal of the public areas can seen quite bare which emphasises the fact that this once respendent building must have seemed absolutely palatial in its heyday.... More

Was this review helpful? Yes 2
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, We received your review and we thank you very much for your time dedicated to write your impressions. The opinions of our guests are very important for us, both to be able to grow and as exhortation to improve our services. We are so pleased that you were satisfied with the room size and that it was very... More

Greenville, South Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

Nice older hotel with a quiet elegant room with excellent large marble bathroom. Convenient location to several historic sites. Disappointed with wi-fi charge for the room in this day and time when so many use the internet. Used the internet in the lobby but was very inconvenient and slow. Staff could have been more friendly.

Was this review helpful? Yes
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, First of all we thank you very much for spending the time to write your review about your recent stay at our Hotel. We are very glad to hear that you enjoyed the room's elegant style equipped by a large marble bathroom. We are also very happy you were satisfied of our location. As you may have seen,... More

Budleigh Salterton, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 22, 2014

I won a Charity Auction for a 3 night stay in the Grand hotel and my wife and I stayed there in early June. The hotel is located on the Via Roma – one of two main east-to-west arteries and ideally situated twixt the old town and the newer shopping/retail/eating area. Its also only 200-300 metres away from the Port.... More

Was this review helpful? Yes
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel et Des Palmes, responded to this review

Dear Guest, We would thank you for taking the time to write your impressions about your recent stay at The Grand Hotel et Des Palmes. We are very happy to hear that you appreciated our convenient location. As you have seen, from the hotel in a few minutes you can easily reach the heart of the city, rich in monuments,... More

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Additional Information about Grand Hotel et Des Palmes

Address: Via Roma 398, 90139 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel et Des Palmes 4*
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Also Known As:
Grand Hotel Palermo
Grand Hotel Et Des Palmes Palermo, Sicily

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#6 Family Hotel in Palermo #16 Luxury Hotel in Palermo #18 Business Hotel in Palermo
Hotel Class
Official Description (provided by the hotel)
LOCATED IN THE HISTORICAL CENTRE OF PALERMO, SICILYFounded in 1874 and renovated in 1907 by one of the great masters of the Art Nouveau Style, Ernesto Basile, the exquisite Grand Hotel Et Des Palmes hotel exudes historical charm. Grand decor of marble floors and antiques combine nicely with very latest technology to make your stay a memorable one. The recently restored restaurant, bar and banquet room can host all your personal and professional events in great style turning them into unforgettable moments. ... more   less 
Number of rooms
177

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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