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Grand Hotel et Des Palmes

4.0 of 5 Via Roma 398, 90139 Palermo, Sicily, Italy
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Grand Hotel et Des Palmes
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Grand Hotel et Des Palmes
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635 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 2 nights in early November with my husband while visiting Sicily. Since it was supposedly the "off season" in Sicily, we had absolutely no problems getting around. No crowds at any sites, or in this hotel. This hotel must have been something in its heyday! But now it is in dire need of a... More

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Mimmo F, Direttore at Grand Hotel et Des Palmes, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very sorry to know we haven’t... More

Boston
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for four nights in Nov. This must have been a spectacular hotel back in the day because some of the common rooms and the lobby are very grand. As some of the other reviews have mentioned it does need some work, but overall really not that bad. The only complaint was that the hot water in our room... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Visiting Sicily for the first times for just a few days, it was important for my aunt and to stay in a central location. Only 30 mins from the airport and a 10 min walk to the central station/heart of Palermo shopping and eating district, with amazing weather to look forward too, we couldn't have asked for more. On top... More

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Lokeren, Belgium
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This hotel is in a beautiful building, which unfortunately has not been maintained well. The hotel needs to be renovated urgently. The room (not just mine, but also rooms from colleagues) had this typical smell of an old house that has been empty for a while. Carpets and curtains were worn out and stained. Service at the bar was lousy.... More

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NY
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As soon as you arrive you can tell that something is missing. The property looks like it has potential but with no doorman somehow the "grand" does not apply. The common rooms lack pizzazz. The carpets in the hallway are worn. There is a drabness about the place. But, the rooms are large and very clean, the bathroom in our... More

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London, United Kingdom
1 review
2 of 5 stars Reviewed 4 weeks ago

Agree with everythig ChefDon10 says - worn out, seedy, strange smells (dry rot?), overpriced and parking is a nightmare and charging a complete rip-off (21 euro for one night's parking!!). Noisy air conditioning and toilet constantly dripping. The main positive is that the location is reasonable for restaurants and access to the old town and commercial districts. We were with... More

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Santa Fe, New Mexico
Top Contributor
104 reviews 104 reviews
26 hotel reviews
138 helpful votes 138 helpful votes
1 of 5 stars Reviewed October 16, 2014

This place is falling apart. The carpets are stained and actually unglued and coming apart is some sections. The first room we were given (supposedly a upgraded "Plus" room) actually had water dripping from the ceiling air conditioner soaking the carpet. They changed our room and gave us a standard room even though we pre-paid for the upgraded room. The... More

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Amsterdam
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 14, 2014

We enjoyed this hotel very much! Beautiful entrance / lobby with images and very nice breakfast room. Impressive. Yes, it needs some maintenance (like the carpet in our room). On the other hand, this hotel is affordable. Room is quiet large Hotel is located right in the centre. Recommended!

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Carlisle, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 14, 2014

OK, so some reviewers complained that Des Palmes shows its age. But one reviewer said it best: the place has great bones. Yes, there were a few cracks in the walls of our room, but breakfast in the grand, high ceilinged dining room put that quibble in perspective. This is a mid-sized hotel in the grand old tradition. Furthermore, it's... More

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Devon England
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2014

The first room we were given was not great,very tired looking and aircon not working. The very pleasant lady on reception quickly gave us a much nicer room in the updated section of the hotel.Good selection for breakfast in grand diningroom, waiting staff very efficient. Hotel in good position for walking and taking buses.We loved our stay.

Was this review helpful? Yes 1
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Additional Information about Grand Hotel et Des Palmes

Address: Via Roma 398, 90139 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel et Des Palmes 4*
Number of rooms: 177
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Also Known As:
Grand Hotel Palermo
Grand Hotel Et Des Palmes Palermo, Sicily

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