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Hotel Palazzo Sitano

4.0 of 5 Via Vittorio Emanuele, 114, IT-90133 Palermo, Sicily, Italy
#23 of 98 Hotels in Palermo
587 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Hotel Palazzo Sitano
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Hotel Palazzo Sitano
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587 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Toowoomba, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

After travelling from Australia and arriving very tired, the welcome was very poor. It was like guests are a burden that staff have to bear. It didn't improve over the 2 days we were there. The breakfast was one of the poorest I have ever seen. For a 4 star hotel, it just didn't cut it. They would do well... More

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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 weeks ago

This hotel was ok for the price we paid. It's in a very good location for exploring Palermo. Hotel staff are friendly. The breakfast is terrible, the food is cheap and stale. The room is nice and clean but we were unable to use the air conditioning during the night as, even on the lowest fan setting, it blows air... More

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Kumanovo
1 review
3 of 5 stars Reviewed 3 weeks ago

We started out honeymoon in Palazzo Sitano. First thing they didn't tell us was check in is after 1400. And we were there at about 1300. They knew it was our honeymoon and still told us to come back an hour later. The receptionists barely speak any English. The room we had was big, it had a balcony directly on... More

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Lugano
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Its a pity there's no rating between "average" and "very good" as this hotel falls somewhere between the two. Its better than average and "just fine" for what we needed - value-for-money, clean and convenient. We only stayed one night with an early check-out so no opportunity to sample the breakfast but the rooms were recently renovated, clean and quiet,... More

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Cefalu, Italy
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed a great city break in Palermo and choose to stay here in November. The rooms were modern, quiet spacious and comfortable. It's not as central as it could be, but if you want to enjoy the street night life then this is right in the hub of it all. On Sunday morning there is an Antique/ flea market... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights at this hotel. We arrived at 12.15am and we heard at the reception that check in is from 2pm. They could have said it differently eg. We do not have any available room for early check in. We came back after 2pm,went into the room and guess what, they gave us an uncleared room which had... More

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Wiltshire
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 11, 2014

An old building turned into a modern hotel. It would seem the rooms are different sizes and shapes. Ours was at the back, very quiet and a decent size but with a boring view of other windows. The bed was comfortable and the room clean. The shower room was separate from the main bathroom. The soap dispensers were very awkward... More

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Sydney
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 1, 2014 via mobile

PaleontologWe had a junior suite for our three night stay and it was roomy and nicely fitted. The breakfast included was great with the staff helpful and friendly. We found the concierge staff unhelpful and difficult. This was in contrast to our other experiences. We asked for a couple of times for simple assistance which either did not occur or... More

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Antwerp, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2014 via mobile

Good location, really easy walking distance from many of Palermo's attractions. Clean room, separate dressing area, comfortable bed, spacious, marble lined bathroom. The main areas are a bit charmless as it is an old building which looks like many of the original features have been removed which is a bit of a shame it looks a bit generic and bland.... More

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Robina, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 25, 2014

Receptionist very unfriendly bordering on rude. Great location. Cheap and nasty breakfast and some of the rooms are very noisy from the bar downstairs til 2am ! Otherwise room was good and bed comfortable. "Free wifi" only lasts for 1 hour per day which is frustrating and out dated !

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Additional Information about Hotel Palazzo Sitano

Address: Via Vittorio Emanuele, 114, IT-90133 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palazzo Sitano 4*
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Also Known As:
Hotel Palazzo Sitano Palermo, Sicily

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