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Hotel Palazzo Sitano

4.0 of 5 Via Vittorio Emanuele, 114, IT-90133 Palermo, Sicily, Italy
#24 of 98 Hotels in Palermo
594 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Hotel Palazzo Sitano
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Hotel Palazzo Sitano
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594 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Virginia Beach
Top Contributor
82 reviews 82 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I'm in agreement with other reviewers that this hotel is just average and provides a so-so breakfast. We were there with a small tour group, and were told by the tour director his company has not been happy with any of the downtown Palermo hotels it has tried. Evidently getting good staff is a problem in the city.

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Senior Contributor
26 reviews 26 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for two nights as part of a Titan tour on a breakfast only basis. The hotel has modern decoration in an old building, sited in a busy and lively area of Palermo. Our room at the rear avoided the street noise but had no view other than a nearby wall. It was very convenient for nearby restaurants and... More

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Trenton, New Jersey
1 review
2 of 5 stars Reviewed 4 days ago NEW

Traveled with group...rooms not ready...beds like boards...very poor air conditioning so sweaty nights...noisy neighborhood for sleeping...keys and phones did not work...staff beaten down by complaints...definitely NOT 4stars!

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice clean room, friendly staff in hotel. Breakfast is only till 10 a.m. which is too early for night birds. You can bring night life of Palermo in your room cause music from the street is loud but that's the spirit of town!

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Toowoomba, Australia
1 review
3 of 5 stars Reviewed 4 weeks ago

After travelling from Australia and arriving very tired, the welcome was very poor. It was like guests are a burden that staff have to bear. It didn't improve over the 2 days we were there. The breakfast was one of the poorest I have ever seen. For a 4 star hotel, it just didn't cut it. They would do well... More

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5 reviews 5 reviews
3 of 5 stars Reviewed August 26, 2014

This hotel was ok for the price we paid. It's in a very good location for exploring Palermo. Hotel staff are friendly. The breakfast is terrible, the food is cheap and stale. The room is nice and clean but we were unable to use the air conditioning during the night as, even on the lowest fan setting, it blows air... More

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1 review
3 of 5 stars Reviewed August 25, 2014

We started out honeymoon in Palazzo Sitano. First thing they didn't tell us was check in is after 1400. And we were there at about 1300. They knew it was our honeymoon and still told us to come back an hour later. The receptionists barely speak any English. The room we had was big, it had a balcony directly on... More

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Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 20, 2014

Its a pity there's no rating between "average" and "very good" as this hotel falls somewhere between the two. Its better than average and "just fine" for what we needed - value-for-money, clean and convenient. We only stayed one night with an early check-out so no opportunity to sample the breakfast but the rooms were recently renovated, clean and quiet,... More

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Cefalu, Italy
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 19, 2014

We enjoyed a great city break in Palermo and choose to stay here in November. The rooms were modern, quiet spacious and comfortable. It's not as central as it could be, but if you want to enjoy the street night life then this is right in the hub of it all. On Sunday morning there is an Antique/ flea market... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 16, 2014

We stayed 2 nights at this hotel. We arrived at 12.15am and we heard at the reception that check in is from 2pm. They could have said it differently eg. We do not have any available room for early check in. We came back after 2pm,went into the room and guess what, they gave us an uncleared room which had... More

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Additional Information about Hotel Palazzo Sitano

Address: Via Vittorio Emanuele, 114, IT-90133 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Palazzo Sitano 4*
Number of rooms: 86
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Also Known As:
Hotel Palazzo Sitano Palermo, Sicily

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