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All 98 Palermo hotels

Artemisia Palace Hotel

4.0 of 5 Hotel   |   Via Roma, 499, 90139 Palermo, Sicily, Italy (Politeama)
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€55 (EUR)
Artemisia Palace Hotel
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Ranked #10 of 98 Hotels in Palermo
A recent review
5 of 5 stars reviewed 4 weeks ago
Melissa M Calgary, Canada
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115 reviews from our community

Traveler rating
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    7
    5
    4
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18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Franklin, Massachusetts
Top Contributor
234 reviews 234 reviews
66 hotel reviews
246 helpful votes 246 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Seemingly very nice hotel, clean, stylish and friendly service upon check in. Our room and bathroom both large with plenty of space to move around. Lighting a bit dim. Everything was fine until it was time to sleep. Street noise is the fatal flaw of this hotel. All night long motorbikes, beeping and sirens blaring virtually in the room. Based... More

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Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear guest, thank you very much for your comment, you wrote very nice hotel, clean, stylish and friendly service , room and bathroom both large .I'm very sorry for noise but saturday night is like a holiday in Palermo .I hope for next time, if you'll come back ,we can give you a room quiet not front street. best regards... More

Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

With out a doubt the worst hotel we've stayed in. Nothing good to write about them. Bed: not a queen but 2 beds pushed together. And they both brake your back in seconds, just a cheap mattress. Pillows as well were not fit for a 4.5 rated hotel. No Window in the room! They have a narrow strip of glass... More

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Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Hi Madame, I think you forgot something: the hotel is not undergoing renovations ,but the building next yes.This was the noise The day after we changed your room with a superior one. About the toilet,we repaired immediately. We sent you a bottle of wine . I think it would be right to write everything.... Best regards Fabrizio Di Marino Manager More

sydney
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I gave this hotel one star as it was the minimum required for this review to be printed ...however we did not get further than reception and so I would have preferred to give it no stars. I had wiped the unpleasant experience until the hotel popped up on my screen today and I read the previous reviewers remarks. Like... More

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Artemisiapalacehotel, Responsabile relazioni con la clientela at Artemisia Palace Hotel, responded to this review

Dear Customer, We are always very careful to the feedback of our guests whether they are positive or negative. We are sorry about your trouble but only giving a negative rating on trip advisor, we can not resume the incident. in any case, dear customer, I confirm that if several booking are made from multiple parts (eg. booking, personally via... More

Kortrijk
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

We booked this hotel for 2 nights. When we arrived, the room was not available for the first night, even though it was prepaid. They put us in another hotel nearby for the first night. This was very inconvenient as on the second day our initially booked room only became available in the late morning. They were not willing to... More

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Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear guest,we're very sorry for this inconvenience ,unfortunately a costumer was wrong ,so you didn't find the room available.very sorry .I'd understand the hotel liked you so I hope you'll come back . Thank you best regards Fabrizio Di Marino More

Paris, France
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very basic hotel in a good central location. Very cheap so expectations weren't high but we had a room with a tiny window with barely any natural light. Room was ok, but belonged in a 2-star not a 4-star hotel. There was some wear and tear and cheap fixtures (e.g. shower). Staff was fine, but did the bare minimum. Not... More

Was this review helpful? Yes 1
Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear Sir,we're very sorry about your comment,but I think is very incredible to write 2 stars ,the bathroom is new and the staff very gratefull,very sorry but don't agree. best regards Fabrizio More

Calgary, Canada
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved this hotel. It was welcoming and beautiful. Our room was amazing and wish we could have stayed there longer. Parking was tough but drive like the residents and you'll be fine. Close to an amazing restaurant Kliko. We ate dinner there twice. Breakfast was good and it's great for hop on hop off tours. Should mention we book... More

Was this review helpful? Yes 1
Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Thank you very much,we are very proud when a gust write like you.I hope see you soon best regards Fabrizio Di Marino More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The room and bathroom were very big but the lighting was awful, so dark. The bathroom had a corner shower with a curtain which only came to about 18 inches from the floor. I thought it was a wet room set up but it was in fact a shower tray with raised edges. Every time we showered water sprayed out... More

Was this review helpful? Yes 1
Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

We are very sorry for his comment,you spent a lot of time to write us. If our guest talk with me or the reception we doing the impossible to give you a nice stay. You didn't ask to change the room,we remember. About breakfast I don't' agree.We have 3 type of cakes,fruits,sicilian biscuits,eggs,wurstels,bacon and more. Very sorry best regards Fabrizio... More

sydney
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A good location with a car park just 100 metres away (discount through the hotel so visit them first) The rooms were a good size and very clean The team were freindly and helpful a good continental breakfast

Was this review helpful? Yes
Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear Customer, We really thank you for your review. We hope to see you soon again. Best Regards, Giovanni More

Perth, Australia
Top Contributor
61 reviews 61 reviews
54 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

Very clean and spacious rooms. Quite comfortable. However the traffic noise is loud so we had some trouble sleeping. We understood this from the other reviews however. Breakfast was brilliant! Particularly the lemon granita.

Was this review helpful? Yes
Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear Customer, We really appreciate your review. Thanks a lot! We hope to see you soon again in our hotel. Best Regards, Giovanni N. More

Bow, New Hampshire
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 4, 2014

This was our first hotel on a 16 day trip to Sicily and mainland Italy. The hotel is in a perfect spot for sightseeing. The rooms were very clean and has many restaurants nearby. The English speaking staff was particularly helpful. Roberto went out of his way to make reservations and give us good directions. There was always coffee available... More

Was this review helpful? Yes
Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Hi ,appreciate it very much.Have great holidays. Best regards Fabrizio Di Marino More

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Additional Information about Artemisia Palace Hotel

Address: Via Roma, 499, 90139 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo > Politeama
Price Range (Based on Average Rates): $
Hotel Class:4 star — Artemisia Palace Hotel 4*
Number of rooms: 19
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Also Known As:
Artemisia Palace Hotel Palermo, Sicily

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