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Artemisia Palace Hotel

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Via Roma, 499, 90139 Palermo, Sicily, Italy
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Artemisia Palace Hotel
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173 reviews from our community

Traveler rating
    90
    58
    14
    7
    4
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24
83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Polish first
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Kilkenny
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

nice location and location wss perfect for our needs in attending a family event. Decor of hotel very 'cold'. Too much white and IKEA-esque furniture for my taste. We had to ask for extra blanket and pillows as palermo was cold and so was room. Heater in room in wrong location to be effective. Staff very helpful and friendly and... More 

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Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear guest, thank you for your comment,very good. Just to clarify ,our forniture is Le Fablier. I hope see you soon Best regards Fabrizio Di Marino Manager More 

San Diego, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location is awesome! Walking distance to all main attractions, shops and restaurants. Staff is speaking English, very helpful and nice. Rooms are clean. Could be a little bit more cosy. I sleep with earplugs so i heard no noise from the streets. Breakfast is good. Free high speed wi-fi. Had a great stay during 10 nights. Would recommend this... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear Kristina, I remember you very well,I hope see you again. Best regards Fabrizio Di Marino Manager More 

London
Top Contributor
152 reviews 152 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for four nights and had an excellent time in Palermo made even better by the friendly, helpful, kind staff at the hotel. The facilities at the hotel were fine and good value but, as in the rest of our stay in Sicily, it was the people who made it special. Every member of staff was... More 

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Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear Mr Graham, With much pleasure I remember you and your wife. Thank you for comment I hope see you soon Best regards Fabrizio Di marino Manager More 

Centennial
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2015

Very convenient location, rooms vary but the two we had on two separate visits were excellent. Desk staff were very helpful and pleasant. Breakfast room staff were accommodating, pleasant and the buffet was among the best. Highly recommended hotel with good shopping, sightseeing and restaurants nearby.

Was this review helpful? Yes 1
Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear guest ,thank you for your comment we appreciate very much best regards Fabrizio Di Marino Manager More 

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 2, 2015

The hotel is located very centrally, however a ride to the airport with a taxi will take 45-50 mins. Its walking distance from the train station. The rooms facing the roads are noisy and sometime or the other at night you may people playing loud music on the bikes and pass by. The service is good. Breakfast is something they... More 

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Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear Guest,Thank you for comment our Hotel ,I hope see you soon best regards Fabrizio Di Marino Manager More 

West Sussex U.K.
Top Contributor
79 reviews 79 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 21, 2015

The Artemesia is a nice, well located and tastefully refurbished hotel that does everything it needs to for a short city break. Nice rooms (although Saturday night in a front facing bedroom was NOISY - be warned. Mind you: Palermo is unbelievable for traffic at anytime of the day or night!), more than enough choice for breakfast in the Continental... More 

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Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear guest,thank you about you positive comment,We appreciate very much.I hope see you soon . Best regards Fabrizio Di Marino Manager More 

Jersey City, New Jersey
Top Contributor
157 reviews 157 reviews
28 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 25, 2014

My wife and I stayed here for two nights in September, and enjoyed ourselves very much. We had no problems, thought the breakfast was fine, and appreciated the elevator, the dining recommendations, the comfortable room, and the proximity to the places we wanted to see. We would stay here again.

Was this review helpful? Yes 2
Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear guest , thank you very much , we'll wait with much pleasure to see you again. best regards Fabrizio Di Marino Manager More 

Carlisle, Pennsylvania
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 20, 2014

From November 2 to November 10 we stayed at Artemesia Palace Hotel, Palermo. The hotel was well-located within a mile of the train station, with Bus 101 across the street to the station and the same Bus 101 from the station with a stop at the hotel entrance. Coming from the airport, the shuttle bus stopped about a block from... More 

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Artemisiapalacehotel, Receptionist at Artemisia Palace Hotel, responded to this review

Dear Customer, we remember the days you spent here and we are very glad that you have noticed our idea of family and warmth. Moreover, we are very happy that your stay was great and we hope to house you again very soon! Kind regards from the whole staff! Mario S. More 

Reading
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed November 20, 2014

The room we were given was very noisy despite the extra soundproofing, We changed rooms to a top floor room with sloping eaves not a problem in itself but the one high level window had a broken blind. the bathroom was long and thin and the shower head couldn't be placed in the holder on the wall high enough to... More 

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Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear guest, thank you for your comment,we did the possible to give you the room fitting for you. I hope we can have onother chance best regards Fabrizio Di Marino Manager More 

Senior Contributor
41 reviews 41 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 20, 2014

The best thing about this hotel was the staff who were very helpful and responsive. We did not have any issues with street noise which has been mentioned in other reviews, double glazing and the shutters meant we have no problems. However we found the room very austere. The bed was very hard, more like a brick. If you like... More 

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Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review

Dear Guest, thank you for your comment, about the light you have reason and for this reason we 're resolving with led lights in all rooms ,about the breakfast waitress I'm sure that she has interesting to help all guest that need some information or request, she make her work with very enthusiasm. I hope to see you next time... More 

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