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Hotel Porta Felice

Certificate of Excellence
Via Butera, 45, 90133, Palermo, Sicily, Italy
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Best prices for:1 room 1 adult
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Hotel Porta Felice
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624 Reviews from our TripAdvisor Community

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Belo Horizonte- Brazil
Level Contributor
189 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
4 of 5 stars Reviewed October 6, 2015 via mobile

Excellent location close to attractions and restaurants. Helpful staff Excellent room big and quiet Good wi-fi and small gym. Breakfast Full of sweet pastries. If you diabeticc overweight or similar problems. Hotel restaurant just regular for italian standards I aked to charge in room and waiter bring bill without price ,just description. Overpriced. Very good option and thera are many... More 

Helpful?
Thank FRANCISCO7
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Customer, thank you for your review and for the appreciation of the services offered. I'm sorry to read about a problem with the restaurant prices; usually customers can preview the price of what they want to consume in the list, it has been probably a misunderstanding. Breakfast is the highlight for us and we always offer many desserts which... More 

Chichester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 3, 2015

We had a very pleasant stay here, breakfast was excellent in the roof top restaurant. Staff very helpful and spa great. The room had a small balcony & was very spacious and attractive. The hotel is also within walking distance of the Centro Storico and markets & of course amazing restaurants! A lovely place to stay!

Helpful?
1 Thank 931Millis
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your beautiful review and for the time spent with us ! I'm really very glad to hear you've appreciated our hotel, the rooms and the staff. I hope you'll choose us for a next stay and I send my warmest regards More 

STATEN ISLAND,NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 16, 2015

Porta Felice Palermo was a charming trending hotel in the historical district of Palermo. The staff were very friendly, the room was immaculate and the food was very good. I would recommend this hotel. Staten Island, NY

Helpful?
1 Thank thebandit1015
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your review and your appreciation! We work every day to improve our service and to make your stay unforgettable ! Thanks again from all the staff and best regards More 

Gothenburg, Sweden
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 15, 2015

Big trendy room with easily manouverable aircondition . Comfy bed, not enough blankets. Very nice rooftop restaurant viewing the mountins. Excellent breakfast with good selektion of fruit and dairy. Good coffe! Extremly helpful anf friendly staff. Easy to order taxi to airport. Good driver.

Helpful?
1 Thank harto2013
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for choosing to stay recently at Porta Felice Hotel and for sharing your experience ! We are looking to welcoming you back to our hotel and we send our warmest regards More 

Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed September 3, 2015 via mobile

Hotel is immaculate but staff at front desk ask you to tip them for checking you into your room. I understand Italian so i spoke to the lasy in Italian... she was really lovely but she spoke really fast- she mentioned gratituity and i just thought she was telling me about gratuities being welcomed etc. I noticed that she became... More 

Helpful?
6 Thank CTPMelbourne
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Customer, thank you for taking time to review our property. Sorry to read your discomfort with the staff. We daily work hard to satisfy every request and to solve every problem of our guests. I wanted to point out that on arrival you have been allocated in a Suite as a gift because you were reported to be on... More 

Palermo, Italy
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 19, 2015

Excellent stay as usual.I regularly stay at this hotel.The spa is simply amazing and very clean indeed.The restaurant has a lovely panoramic view with a vast choice of traditional dishes.The food is always fresh and tasty.I always commend the Maitre who is most professional and also his staff.Breakfast is one of the best in Palermo with regards to hotels, rich... More 

Helpful?
1 Thank Natalina_Baroque
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for you review and your fidelity! It's always a pleasure for us to have you as guest in our hotel and we hope you'll continue to choose us for your next stay ! Thanks and warmest regards form all the staff More 

Saint-Cloud, France
Level Contributor
72 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed August 4, 2015

With our 2 children we stayed there 2 days during summer holidays. The location is excellent near the sea (a little bit fresher), close to most monuments and even possible to find a parking spot in the street. The rooms are very confortable and being in a quiet street your sleep is preserved! A little dissappointment nevertheless regarding the breakfast:... More 

Helpful?
Thank Salawan
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you for you review! I'm very sorry to hear your opinion about the breakfast; we have an automatic machine for coffee and milk but we serve Espresso and Cappuccino on request, completely free of charge. We hope you'll choose us again for a future stay and you'll ask for a good italian coffee ! Best regards More 

Mackay, Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 31, 2015

Stayed for one night only, wished it were longer. Beautiful modern, well appointed room in an older style building. Right in the heart of old Palermo. Handy to everything. Staff very helpful and friendly, hotel a cool oasis in a bustling city. Breakfast in the rooftop area was good with a wide variety.

Helpful?
2 Thank Mark B
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your splendid review ! We hope to see you again and we send our warmest regards More 

Winchester, United Kingdom
Level Contributor
84 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed July 27, 2015

The hotel is located near the old port, within reasonable walking distance of the main sights. It is in a narrow street in an area that shifts rapidly from run-down to very attractive. Its restaurant, serving straightforward local food, is on the fourth floor and has a small but pleasant terrace. However, there some inconsistencies in where it is trying... More 

Helpful?
1 Thank Peter C
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for you review and the time spent in our hotel. I'm very sorry to hear about a maintenance problem in your room...sometimes it happens but it's very important for us to find a solution as soon as possible for a total satisfation of our guests! We hope you'll choose us again for a future... More 

London, United Kingdom
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 22, 2015

stayed here for one night before moving on.situated close to the port,this is a modern,clean hotel.friendly,professional staff.we were very tired so decided to eat in the rooftop restaurant.although the room is uninspiring,the food and service were very good indeed.would revisit.

Helpful?
Thank Mike G
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for the review and the time spent in our Hotel! We do our better every day to improve our service and to make our guest happy and satisfied with their stay. Best regards rom all the staff More 

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