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All 98 Palermo hotels

Hotel Porta Felice

4.0 of 5 Hotel   |   Via Butera, 35/47, 90133 Palermo, Sicily, Italy
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Hotel Porta Felice
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Ranked #9 of 98 hotels in Palermo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
DrewAV Sydney, Australia
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444 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed 3 nights at Porta Felice on a first visit to Sicily. The hotel is modern with large, clean and quiet rooms. The location is in the old part of the city and the street outside is a little messy but much of the old city is like that. Breakfast was good and the staff helpful.

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Top Contributor
55 reviews 55 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our 7 night stay was nice, we had a large double room on the 3rd floor with a small balcony. There is no sea view from the hotel itself, so you’re looking at mountains, tops of buildings and churches. The balcony could have easy accommodated two chairs and it is unfortunate the hotel doesn’t provide this. The room was clean... More

Was this review helpful? Yes 3
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Firstly, DO NOT GET A TAXI FROM THE AIRPORT TO THIS HOTEL! It cost me 70 Euros! I only did this because I arrived on a late night flight and just wanted to get to the hotel as quickly as possible. There is a shuttle bus from the hotel to Palermo Centrale Station which will cost you 6.30 Euros. Almost... More

Was this review helpful? Yes 1
Rochester, New York
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 23, 2014

This hotel is superior in every way. Beautiful marble interior, incorporating the ancient Palermo stone into the architecture. The room was huge, impeccably and elegantly decorated with wood floors, grand dome ceiling, soothing colors, huge bathroom, marble balcony with great views. Breakfast is delicious, and served on the deck of the top floor with breathtaking views of the mountains of... More

Was this review helpful? Yes 2
12 reviews 12 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 13, 2014

Had 5 nights here , and enjoyed all of it.The Hotel is quiet and calm with very good facilities in the bedrooms and roof top terraced eating area(breakfast/night time restaurant).The staff are helpful, informative and sensitive to your needs.Front reception staff all have excellent spoken English. The 'block' where the Hotel is located, has a huge range of experiences, and... More

Was this review helpful? Yes 1
Lincolnshire, UK
Top Contributor
80 reviews 80 reviews
46 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed July 9, 2014

Not easy to find without a GPS, just off the coastal 'panoramic' street, this is a very nice, classic hotel. A single receptionist greets, with your details all to hand already. Large, very comfortable room in a modern style. Hotel is opposite Garibaldi,s house but the street is very quiet. Parking is available at 21 Euro per night! Tip -... More

Was this review helpful? Yes 1
Bunbury, Australia
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 28, 2014

The service was great , the staff spoke English very well . Room was clean and fresh as was the entire hotel . Breakfast was very good with an outstanding view . The location is very central to the old part of town .

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you so much for your splendid review. It has been a pleasure to make your stay unforgettable! We hope to see you again and we send our best regards More

Senior Contributor
49 reviews 49 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 19, 2014

Was pleasantly surprised when we arrived at this hotel, Despite being in very old part of Palermo it was a nice modern hotel with very well designed rooms. The bed was extremely comfortable and everything you would expect to have was available, The roof terrace was especially nice for breakfast and a drink before heading out in the evening. We... More

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your review and your suggestions, which help us to improve our service every day! We usually set the temperature from the reception but you can also set your favourite degrees from the room. Unfortunately there has been a problem with the air-conditioning during your stay and your room has been promptly changed with... More

Key West, Florida
Top Contributor
72 reviews 72 reviews
46 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 10, 2014

The room was comfortable. The breakfast was good. The night restaurant staff was really fun. The Wi-Fi was difficult. The front desk was just always busy. If they would've had a little bit more time or more staff that might've made the stay better. The area was good we just had a hard time starting to find your way around.... More

Was this review helpful? Yes 2
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thanks very much for your review and your appreciation. Unfortunately during your stay we had a problem with the wi-fi connection but the problem has been promptly solved. We have a staff which is all day ready and happy to give smiles and assistance ...sometimes it may happen a particulary busy day, but our first care is always... More

20 reviews 20 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 10, 2014

I have very mixed feelings about Palermo as a whole, however, this hotel is a beautiful hideaway for a great value in a bustling historical city. One of the best parts of staying at this hotel was there was actually free street parking right outside the hotel! The staff was helpful enough and we were upgraded without even asking upon... More

Was this review helpful? Yes 2
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thanks for the attention and for the beautiful review about our hotel and staff. Unfortunately during your stay we had a problem with the wi-fi connection, but it has been promptly restored. Sometimes it may happen, especially with new computer equipments ! Thanks again and best regards from all the staff More

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Additional Information about Hotel Porta Felice

Address: Via Butera, 35/47, 90133 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Porta Felice 4*
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Also Known As:
Porta Felice Hotel
Hotel Porta Felice Palermo, Sicily

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Hotel & grounds (16)
Room/suite (28)
Dining (9)
Bathroom (12)
View from room (8)
Other (31)

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Room/suite (6)
Hotel & grounds (4)
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Business center/function rooms (1)
Other (17)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#5 Business Hotel in Palermo #5 Family Hotel in Palermo #6 Luxury Hotel in Palermo #7 Romantic Hotel in Palermo
Hotel Class
Official Description (provided by the hotel)
Situated in the heart of Palermo, in the historical city centre, a few metres from Foro Italico gardens, Piazza Marina, via Alloro and Corso Vittorio Emanuele.It is elegant and welcoming. It was built on the foundations of a XVIII century building and has been completely reconstructed. There are 30 rooms and 3 suites all equipped with satellite tv, internet connection, telephone, safe and mini bar.Breakfast and bar services are located on the top floor on a panoramic terrace from where it is possible to admire the walls of Palazzo Steri and Piazza Marina. The Wellness club, on the ground floor, offers a wide range of relaxing services from a sauna, steam bath, small pool with hydro massage, emotional showers and also many personalized beauty treatments and massages.For meetings there are 2 rooms up to 20 persons and also, on request, there is a guarded parking area nearby. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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