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Hotel Porta Felice

Certificate of Excellence
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Via Butera, 45, 90133 Palermo, Sicily, Italy
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Best prices for: 1 room 1 guest
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Hotel Porta Felice
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557 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Mackay, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for one night only, wished it were longer. Beautiful modern, well appointed room in an older style building. Right in the heart of old Palermo. Handy to everything. Staff very helpful and friendly, hotel a cool oasis in a bustling city. Breakfast in the rooftop area was good with a wide variety.

Was this review helpful? Yes 1
Winchester, United Kingdom
Level Contributor
70 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located near the old port, within reasonable walking distance of the main sights. It is in a narrow street in an area that shifts rapidly from run-down to very attractive. Its restaurant, serving straightforward local food, is on the fourth floor and has a small but pleasant terrace. However, there some inconsistencies in where it is trying... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed here for one night before moving on.situated close to the port,this is a modern,clean hotel.friendly,professional staff.we were very tired so decided to eat in the rooftop restaurant.although the room is uninspiring,the food and service were very good indeed.would revisit.

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Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for the review and the time spent in our Hotel! We do our better every day to improve our service and to make our guest happy and satisfied with their stay. Best regards rom all the staff More 

Melbourne, Australia
Level Contributor
334 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed our visit to Palermo and Felice was a great location. Down near the marina in the old section of town but an easy walk to most things. Hotel was very pleasant, comfortable and quiet room, good staff, great breakfast. Would stay again

Was this review helpful? Yes
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for the splendid review. We're very happy to hear about your complete satisfation and we really hope to see you again for a next stay ! Best regards from all the staff More 

London, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay here, the hotel was modern & room large & clean. The staff were very helpful & it was in a great location for getting around the city & a stop for the red tour bus was 5 minutes walk away. The restaurant was amazing! We had dinner there twice & they were very helpful regarding... More 

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Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you for the review and your appreciation about the hotel and the restaurant ! We hope you'll stay again with us and we send our warmest regards More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed four nights in the hotel Porta Felice. Our room was at the back on the second floor. It was spacious and quite with a large on suite bathroom. The staff were very efficient and helpful. The best part was the fourth floor roof terrace restaurant. The breakfast was a buffet with a choice of fruit,cereal, cold meats and... More 

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your choice and for your review ! We hope you''ll chose us for a future stay and we send our best regards More 

Haywards Heath, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The front desk staff were exceptionally helpful, especially the lady who lent me the hotels laptop and persevered until we could get a good internet connection. The restaurant serves a nice dinner at a reasonable price.

Review collected in partnership with this hotel

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Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you for your appreciation and your review! The relation with the guest is for us very important and we work ardly to build up the staff with this hospitality concept. Thank you again and best regards More 

Beaufort, South Carolina
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was so beautiful that I didn't want to leave my room. Gorgeous spa and reasonably priced. Excellent location to ocean as well as a walk to main piazza. Nice rooftop restaurant for dinner. My reservation came with free breakfast and it was fit for a queen. Fresh fruit, quiche, pastries, yogurts, meats, cheeses and fresh juice and coffee.... More 

Was this review helpful? Yes 3
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you for the review and the time spent in our Hotel ! Your satisfation is very important and give us the reason to do better every day! We hope to see you again and we send best regards More 

belfast
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2015

Lovely modern hotel, close to all the popular attractions in Palermo. Our meal in the rooftop restaurant was delicious! And the service was 1st class. They were so warm and friendly and really accommodating with our 4 year old son (little picky eater ) and prepared him something not on the menu that he loved. Will definitely return.

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you for your review and your appreciation. We are always careful with our guests but particularly with little guests! we hope you'll stay with us again and we send our best regards More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2015

Lovely hotel, friendly staff. Nice continental breakfast and lovely balcony in the restaurant to eat on. Rooms are all very clean and modern and the bathrooms are lovely too. Tall ceilings and modern decor. Wifi not so reliable... About a 10 minute walk from the city centre. It does get a little noisy at night but that's Palermo so I... More 

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your review and your stay in Hotel Porta Felice ! Probably during your stay we had a temporary problem with the wi-fi ;sometimes the lines don't work perfectly for the intense traffic. I'm very happy to hear all your positive remarks abour our hotel and our service! I hope you'll chose again our... More 

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