The hotel lived up to our hopes and expectations. It is not in the smartest of districts, with some tired, even derelict, buildings close by, but is very handy for many of Palermo's most interesting features and also for the railway station and bus station - we did not have a car to worry about, and nor did we hire... More

This hotel is well situated with beautiful rooms. But, unfortunately, that does not make a good hotel. My main gripe is that whilst the usual booking sites (expedia, venere etc) show beautiful pictures of a spa, what they don't tell you is that even as a hotel guest you have to pay to use it! I was told there was... More

Hotel is conveniently located off the beaten path, but not too far. It is elegantly designed and the rooms are well equipped and clean. Most importantly the staff were very friendly and spoke English, which was hugely important as Alitalia had lost our bags. They made numerous phone calls to the airline on our behalf and generally looked after us... More

Firstly, Palermo is not an attractive city. Sicily however is a beautiful island. Palermo has some absolute gems in it and around it but on the whole it is dirty, run down and chaotic. The Hotel Porta Felice is however an oasis of calm. It appears to be in a not very safe area but after a day or two... More

We stayed in this hotel by mistake and last minute booking upon arriving to Palermo. We had a very nice surprise. For only 100euro the room we got a very nice room.. quite .. with all the amenities. The breakfast was great The location is good... we were a bit worried that the street looks a bit isolated in the... More

I stayed at this hotel with my daughter for two nights as a Birthday treat. We arrived early but were able to go straight to our room. We were on the second floor and had a huge king size bed and a single bed. The bathroom was lovely with bath and shower and lots of toiletries. We had a small... More

One reason for choosing this hotel for a 10 day break in Palermo was the rating on TA. The other was the location. Not quite sure why this is ranked so high - doesn’t say too much for the others. However, the room was fine, pretty standard stuff even though we booked the best one we could here, and certainly... More

Good hotel, great beds and great breakfast. You won't be disappointed.

This hotel is very unassuming based on the exterior and location, so don't be put off. Inside the hotel is very tastefully designed. The room we had was large and comfortable with a super bathroom with lots of goodies. We did however have a three bedded room so others might be smaller. A couple of minor issues were the temperamental... More