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Hotel Porta Felice

Certificate of Excellence
Via Butera, 45, 90133, Palermo, Sicily, Italy
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1 room 1 adult
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Hotel Porta Felice
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626 Reviews from our TripAdvisor Community

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Seattle, Washington
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This fabulous boutique hotel is a somewhat hidden treasure, from the chic decor to the well-appointed rooms. Its on a side street which makes it a little hard to find but the quiet makes up gor it and then some! The best part of the Porta Felice however is the staff. Our bags were lost at the airport and without... More 

Helpful?
Thank Babalish
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you for your appreciation and your review. We're very happy to hear your comments because the staff for us is one of the points on which to invest more time and training. We work hardly every day to make the stay of our guest unforgettable. We hope you'll remenber us for a future next stay and we... More 

Milan, Italy
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 26, 2015

I will highlight the 2 best parts of my stay. 1 was breakfast, filled with fruits and typical sicilian sweets and pastry, I loved it, especially the cakes and nuts. 2. The masseuse, I felt so amazingly relaxed during the massage and after it, there were 2 girls one massaged me and the other one my boyfriend, both of us... More 

Helpful?
1 Thank Micaela D
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your review and your appreciation about the hotel , the staff and the breakfast. We hope your stay will be unforgettable for you and to see you again during a next stay. Thanks again and best regards from all the staff More 

Wells-next-the-Sea, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 16, 2015 via mobile

Charming hotel! Great breakfast choices,very clean,toiletries refreshed every day.Good location 10 minutes walk away from the city centre. Staff also really helpful,always with a smile on. We were there for 5 days, had a lovely holiday. Thoroughly recommend it.

Helpful?
Thank BiancaK761
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your review and the time spent in our hotel ! Your satisfation and your apprecation is for us the right reward for our daily work. Thank you again and best regards from all the staff More 

Bologna, Italy
Level Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed December 12, 2015 via mobile

The hotel is well located in the historical center if you want to visit palermo on foot. The street is quiet and the hotel really nice! Personnel is always welcoming and available for any need, the terrace where breakfast is held it's amazing and also the choice of food (also handmade cakes!). What's also nice is the breakfast time (till... More 

Helpful?
Thank Fede_Dema
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your review and your appreciation about the hotel, the breakfast and our services ! We hope to see you another time and we send our best regards More 

Arezzo, Italy
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 22, 2015 via mobile

Beautiful spot, central location, modern, stylish, clean, careful service, accomodating concierge, spacious rooms. I would go again and would recommend it for a short stay in the city. Don't forget to enjoy the spa services as it is very relaxing and beautiful.

Helpful?
Thank T M
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your review and your appreciation about the staff, the rooms and the Spa. We hope you'll try the other services during a future stay and we send our best regards More 

Chicago, IL
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 18, 2015

Breakfast is served in the 4th floor restaurant which has large windows and small outside eating area. The food is tasty and plentiful. Loved the hotel and its location. No problems with room or staff. Free wifi worked well.

Helpful?
1 Thank samburu001
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for you appreciation and your review. We work hardly every day for our guest's total satisfation ! We hope you'll choose us again for a next stay in Palermo and we send all our best regards More 

Sarasota, Florida
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 4, 2015

Having stayed at anther property listed in "le soste di Ulisse" we were interested in seeing this hotel, which looked very nice, and in trying the restaurant. We found the tuna steak a bit too salty so the Maitre 'd replaced it with a new one and comped a glass of wine. This restaurant has a great rooftop location -... More 

Helpful?
Thank Peter C
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Customer, thank you for your review and for choosing our hotel! I' am happy to learn you enjoyed your stay, as I am sorry to learn of an incident happened with your dinner! Fortunately you could appreciate other dishes beautifully presented. We are trying to give an impression of typical regional cuisine to our restaurant, and this is the... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed October 31, 2015 via mobile

Great location in central historical centre near port side. Staff very friendly. Restaurant food is traditional Italian food cooked by locals. Paulo and Eurelio in restaurant were very friendly, happy and always helpful. Would highly recommend. Marisa from Sydney, Australia

Helpful?
Thank MarisaDi
Atlanta, Georgia
1 review
4 of 5 stars Reviewed October 29, 2015 via mobile

Love this hotel. Great room, Nice size bathroom, location right near the ocean. Restaurant on the 4th floor was fantastic!!! Auerello (host and waiter) was awesome. Small issue with shower but minor. Overall great hotel.

Helpful?
Thank Naphtali E
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you for your wonderful review and for you choice ! I'm very happy to hear about your appreciation for your room, the bathroom and the restaurant! We wait for you another time , thanks again and warm regards form all the staff! More 

Chicago
Level Contributor
121 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed October 17, 2015 via mobile

Upon full day of travel and very tired arrived and the receptionist told us she will give us "nice quiet room". At around 23 o clock the sound of furniture scrapping above our heads, water running, dishes banging,music playing and loud conversation started. That went on until past one o clock in the morning. I got dressed and went to... More 

Helpful?
Thank Sillyme2
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you for your review. I'm really sorry to read that you had a problem due to the noisy. Your room was a Superior on the 3rd floor and we assigned it to give you the chance to enjoy a better view. Unfortunately we could not foresee these guests particulary noisy at the Restaurant! I know that you've... More 

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