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Hotel Porta Felice

#10 of 98 Hotels in Palermo
Certificate of Excellence
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Via Butera, 45, 90133 Palermo, Sicily, Italy
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Hotel Porta Felice
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Hotel Porta Felice
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526 reviews from our community

Traveler rating
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    218
    47
    10
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wasaga Beach
Top Contributor
81 reviews 81 reviews
27 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

A great option in Palermo! Fantastic location for walking to the old town and waterfront. Can't say enough about the wonderful staff who helped me make a last minute change to my reservation without penalty. Comfortable rooms. Lovely breakfast area on the roof. Palermo was fascinating! Be sure to wander through even the most run-down areas of town, absolutely unbelievable-... More 

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Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, we thank you very much for your review and your warm compliments about the hotel and particulary about the staff! We work hardly every day to offer the best quality and the best service and to make the stay of our guest unforgettable ! We hope you'll come back to visit us very soon ! Best regards from... More 

Las Vegas, Nevada
Top Contributor
161 reviews 161 reviews
41 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I had a wonderful room at this hotel--large, clean, and quiet. The air-conditioning was a bit difficult to regulate, so I just shut it off at night rather than wake up frosty. The best part of this hotel is that there is a really nice, yet informal dining room on the rooftop with views of Palermo and the hills in... More 

Was this review helpful? Yes 1
Teplice, Czech Republic
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We got this hotel by our travel agency. It is not far from downtown of Palermo. If you come there with your car (only for those, who survive traffic there), first thing you discover - 4* hotel has no parking, you need to park on a narrow dirty street. In Palermo! Hotel alone is OK, the staff is very friendly... More 

Was this review helpful? Yes 5
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 19, 2015

The hotel was clean and spacious. The staff were friendly. The best thing, however, was the terrace restaurant and bar. We tried a number of restaurants in the Kalsa area but always came back to the hotel restaurant- good food, great wine and efficient and helpful staff (especially Michele). Tea on the terrace was so very pleasant and calm after... More 

Was this review helpful? Yes 2
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, we thank you very much for your review and the special appreciation for our services, bar and restaurant. We hope you'll choose us again for your next stay and we send our warmest regards More 

Ramat Hasharon, Israel
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 12, 2015

A wonderful hotel to stay while you are traveling to Palermo. Excellent location, walking distance to all the attractions and good restaurants. The suit in the 3th floor we have stayed was very spacious, silent .Good breakfast' and finally the price was very attractive!

Was this review helpful? Yes 5
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, we really thank you for your review and your appreciation about our hotel, breakfast and rooms. Every day we work to make the stay of our guests unforgettable and we hope to do better in the future. We thank you again and we send our best regards More 

York, England
Top Contributor
63 reviews 63 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed April 7, 2015

We stayed here in March for my husbands birthday. The suite was nice but I was disappointed by the lack of drinks making facilities in the room. The area is a bit away from the centre and we struggled to find good restaurants locally. I think this was a product of being there out of season. Happily the hotel restaurant... More 

Was this review helpful? Yes 2
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your review and your appreciation about the hotel, the Suite, the restaurant. I'm very sorry to hear about a misunderstanding, we usually give a kettle in room for all the stay if the client ask for it. We hope to have you as our guest in a future stay and we send best... More 

Milan, Italy
Senior Contributor
30 reviews 30 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 29, 2015

The rooms were very modern and the hotel overall was pretty quiet. The included breakfast on the top floor was great, best breakfast we've had at any hotel yet. The people at the front desk helped us with any questions we had and showed us where to go and how to get there.

Was this review helpful? Yes 2
kent
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 25, 2015 via mobile

The hotel was chosen for us as part of a package deal so weren't expecting anything special. Thus pleasantly surprised by the welcome. That is, very kind and helpful staff (particularly Gloria overseeing breakfast), managing a clean and comfortable hotel. We were given an upgrade to a superior room which was much appreciated and giving us extra space and a... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 13, 2015

paolo spata the restaurant manager was brilliant great HOST. Credit or the hotel. Gloria and some other members all great the downside was the checkout. didn't spoil the experience many thanks especially paolo and Gloria max

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2015

Walking up to the hotel I wasn't expecting very much, however I was pleasantly surprised on entering the reception lobby. It was clean and well presented - the fragrant air freshener only added to the good feeling. The check in was fast and the rooms were well received - although we had one of the smallest rooms in the group... More 

Was this review helpful? Yes 1
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