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Hotel Porta Felice

Certificate of Excellence
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Via Butera, 45, 90133 Palermo, Sicily, Italy
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1 room 1 guest
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575 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed yesterday NEW

Hotel is immaculate but staff at front desk ask you to tip them for checking you into your room. I understand Italian so i spoke to the lasy in Italian... she was really lovely but she spoke really fast- she mentioned gratituity and i just thought she was telling me about gratuities being welcomed etc. I noticed that she became... More 

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Palermo, Italy
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent stay as usual.I regularly stay at this hotel.The spa is simply amazing and very clean indeed.The restaurant has a lovely panoramic view with a vast choice of traditional dishes.The food is always fresh and tasty.I always commend the Maitre who is most professional and also his staff.Breakfast is one of the best in Palermo with regards to hotels, rich... More 

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for you review and your fidelity! It's always a pleasure for us to have you as guest in our hotel and we hope you'll continue to choose us for your next stay ! Thanks and warmest regards form all the staff More 

Saint-Cloud, France
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

With our 2 children we stayed there 2 days during summer holidays. The location is excellent near the sea (a little bit fresher), close to most monuments and even possible to find a parking spot in the street. The rooms are very confortable and being in a quiet street your sleep is preserved! A little dissappointment nevertheless regarding the breakfast:... More 

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Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you for you review! I'm very sorry to hear your opinion about the breakfast; we have an automatic machine for coffee and milk but we serve Espresso and Cappuccino on request, completely free of charge. We hope you'll choose us again for a future stay and you'll ask for a good italian coffee ! Best regards More 

Mackay, Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed for one night only, wished it were longer. Beautiful modern, well appointed room in an older style building. Right in the heart of old Palermo. Handy to everything. Staff very helpful and friendly, hotel a cool oasis in a bustling city. Breakfast in the rooftop area was good with a wide variety.

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your splendid review ! We hope to see you again and we send our warmest regards More 

Winchester, United Kingdom
Level Contributor
73 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 27, 2015

The hotel is located near the old port, within reasonable walking distance of the main sights. It is in a narrow street in an area that shifts rapidly from run-down to very attractive. Its restaurant, serving straightforward local food, is on the fourth floor and has a small but pleasant terrace. However, there some inconsistencies in where it is trying... More 

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for you review and the time spent in our hotel. I'm very sorry to hear about a maintenance problem in your room...sometimes it happens but it's very important for us to find a solution as soon as possible for a total satisfation of our guests! We hope you'll choose us again for a future... More 

London, United Kingdom
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 23, 2015

stayed here for one night before moving on.situated close to the port,this is a modern,clean hotel.friendly,professional staff.we were very tired so decided to eat in the rooftop restaurant.although the room is uninspiring,the food and service were very good indeed.would revisit.

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Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for the review and the time spent in our Hotel! We do our better every day to improve our service and to make our guest happy and satisfied with their stay. Best regards rom all the staff More 

Melbourne, Australia
Level Contributor
341 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed July 17, 2015

Enjoyed our visit to Palermo and Felice was a great location. Down near the marina in the old section of town but an easy walk to most things. Hotel was very pleasant, comfortable and quiet room, good staff, great breakfast. Would stay again

Was this review helpful? Yes
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for the splendid review. We're very happy to hear about your complete satisfation and we really hope to see you again for a next stay ! Best regards from all the staff More 

London, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 16, 2015

We really enjoyed our stay here, the hotel was modern & room large & clean. The staff were very helpful & it was in a great location for getting around the city & a stop for the red tour bus was 5 minutes walk away. The restaurant was amazing! We had dinner there twice & they were very helpful regarding... More 

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Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you for the review and your appreciation about the hotel and the restaurant ! We hope you'll stay again with us and we send our warmest regards More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 9, 2015

We stayed four nights in the hotel Porta Felice. Our room was at the back on the second floor. It was spacious and quite with a large on suite bathroom. The staff were very efficient and helpful. The best part was the fourth floor roof terrace restaurant. The breakfast was a buffet with a choice of fruit,cereal, cold meats and... More 

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your choice and for your review ! We hope you''ll chose us for a future stay and we send our best regards More 

Haywards Heath, United Kingdom
2 reviews
4 of 5 stars Reviewed July 6, 2015

The front desk staff were exceptionally helpful, especially the lady who lent me the hotels laptop and persevered until we could get a good internet connection. The restaurant serves a nice dinner at a reasonable price.

Review collected in partnership with this hotel

Was this review helpful? Yes
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you for your appreciation and your review! The relation with the guest is for us very important and we work ardly to build up the staff with this hospitality concept. Thank you again and best regards More 

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