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Hotel Porta Felice

#10 of 98 Hotels in Palermo
Certificate of Excellence
Hotel website
Via Butera, 45, 90133 Palermo, Sicily, Italy
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Free room upgrade
Best prices for: 1 room 1 guest
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Hotel Porta Felice
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Hotel Porta Felice
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512 reviews from our community

Traveler rating
    239
    211
    45
    10
    7
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55
283
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41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Ramat Hasharon, Israel
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

A wonderful hotel to stay while you are traveling to Palermo. Excellent location, walking distance to all the attractions and good restaurants. The suit in the 3th floor we have stayed was very spacious, silent .Good breakfast' and finally the price was very attractive!

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, we really thank you for your review and your appreciation about our hotel, breakfast and rooms. Every day we work to make the stay of our guests unforgettable and we hope to do better in the future. We thank you again and we send our best regards More 

York, England
Top Contributor
63 reviews 63 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here in March for my husbands birthday. The suite was nice but I was disappointed by the lack of drinks making facilities in the room. The area is a bit away from the centre and we struggled to find good restaurants locally. I think this was a product of being there out of season. Happily the hotel restaurant... More 

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your review and your appreciation about the hotel, the Suite, the restaurant. I'm very sorry to hear about a misunderstanding, we usually give a kettle in room for all the stay if the client ask for it. We hope to have you as our guest in a future stay and we send best... More 

Milan, Italy
Senior Contributor
29 reviews 29 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms were very modern and the hotel overall was pretty quiet. The included breakfast on the top floor was great, best breakfast we've had at any hotel yet. The people at the front desk helped us with any questions we had and showed us where to go and how to get there.

Was this review helpful? Yes 2
kent
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was chosen for us as part of a package deal so weren't expecting anything special. Thus pleasantly surprised by the welcome. That is, very kind and helpful staff (particularly Gloria overseeing breakfast), managing a clean and comfortable hotel. We were given an upgrade to a superior room which was much appreciated and giving us extra space and a... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 13, 2015

paolo spata the restaurant manager was brilliant great HOST. Credit or the hotel. Gloria and some other members all great the downside was the checkout. didn't spoil the experience many thanks especially paolo and Gloria max

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2015

Walking up to the hotel I wasn't expecting very much, however I was pleasantly surprised on entering the reception lobby. It was clean and well presented - the fragrant air freshener only added to the good feeling. The check in was fast and the rooms were well received - although we had one of the smallest rooms in the group... More 

Was this review helpful? Yes 1
Queens, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 19, 2015

We stayed at the Hotel Porta Felice in Palermo in October 2014 as part of our two week trip to Italy. The hotel is located very close to the "La Kalsa" district in Palermo, which is part of a more hipster and edgy part of time - if you are looking for a hotel in the touristy part of time... More 

Was this review helpful? Yes 4
Brixham, United Kingdom
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 17, 2015 via mobile

My daughter and I stayed here for three nights and I really can't speak highly enough of it. Even before our arrival they had arranged a transfer from the airport for us which went very smoothly. Our room was lovely, not a suite but still a very good sized room with a queen bed which was one of the best... More 

Was this review helpful? Yes 4
Geneva, Switzerland
Top Contributor
61 reviews 61 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed January 4, 2015

On October 13th my husband and I checked in Porta Felice. We asked if they have a parking where we can leave our car until the 15th, day that we will check out. The answer we got was that the hotel didn't have a parking, but they used to work with a company of their entire confidence; we have only... More 

Was this review helpful? Yes 7
Daniela F, Manager at Hotel Porta Felice, responded to this review

Dear Guest, thanks for your clear explanation. I copy here the answer received from the Parking : (....After your communication we promptly answered that we're not liable for any damage reported by the customer. We remind you that the complaint have to be made upon delivery of the vehicle. In addition, the customer has notified the damage at the arrival... More 

Rueil-Malmaison, France
Top Contributor
79 reviews 79 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 29, 2014 via mobile

Stayed for two nights at the end of our Sicily trip and what a great ending! Fantastic hotel. Modern and the room well designed. We got an upgrade when we arrived and had a suite. It was beautiful. Even on the road, we were NOT disturbed by traffic noises, as it is situated on a side street. Used the wellness... More 

Was this review helpful? Yes 1
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