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Hotel Porta Felice

Certificate of Excellence
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Via Butera, 45, 90133 Palermo, Sicily, Italy
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Hotel Porta Felice
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538 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Beaufort, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel was so beautiful that I didn't want to leave my room. Gorgeous spa and reasonably priced. Excellent location to ocean as well as a walk to main piazza. Nice rooftop restaurant for dinner. My reservation came with free breakfast and it was fit for a queen. Fresh fruit, quiche, pastries, yogurts, meats, cheeses and fresh juice and coffee.... More 

Was this review helpful? Yes
belfast
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Lovely modern hotel, close to all the popular attractions in Palermo. Our meal in the rooftop restaurant was delicious! And the service was 1st class. They were so warm and friendly and really accommodating with our 4 year old son (little picky eater ) and prepared him something not on the menu that he loved. Will definitely return.

Was this review helpful? Yes
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you for your review and your appreciation. We are always careful with our guests but particularly with little guests! we hope you'll stay with us again and we send our best regards More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Lovely hotel, friendly staff. Nice continental breakfast and lovely balcony in the restaurant to eat on. Rooms are all very clean and modern and the bathrooms are lovely too. Tall ceilings and modern decor. Wifi not so reliable... About a 10 minute walk from the city centre. It does get a little noisy at night but that's Palermo so I... More 

Was this review helpful? Yes
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your review and your stay in Hotel Porta Felice ! Probably during your stay we had a temporary problem with the wi-fi ;sometimes the lines don't work perfectly for the intense traffic. I'm very happy to hear all your positive remarks abour our hotel and our service! I hope you'll chose again our... More 

Philadelphia, Pennsylvania
Level Contributor
86 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I highly recommend this hotel! Service was wonderful and the hotel appears to have been recently renovated. Our room was a huge suite and very spacious...with a big bathroom and lots of closet space, too. (Lighting was a bit dim, but not an issue for us). We had great weather, so we walked around all day visiting the tourist attractions.... More 

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your splendid review! This is the best reward for the daily care of our staff. We hope to see you again and we send our best regards More 

Oslo, Norway
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is really something special. And even though it was fully booked it was really not crowded. Mixed service as there was one lovely lady in the reception and one not so lovely. We really wanted to try this hotel so we bought the last room at a high price. And still we feel pleased. The best: The view... More 

Was this review helpful? Yes 1
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, thank you very much for your appreciation and the time spent in our hotel. We try every day to improve our service and we're very happy if a guest is satisfied like you are. It can be a pleasure for me to have more explanations about the restaurant that, as I can see, you didn't like at all.... More 

Wasaga Beach
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed May 24, 2015 via mobile

A great option in Palermo! Fantastic location for walking to the old town and waterfront. Can't say enough about the wonderful staff who helped me make a last minute change to my reservation without penalty. Comfortable rooms. Lovely breakfast area on the roof. Palermo was fascinating! Be sure to wander through even the most run-down areas of town, absolutely unbelievable-... More 

Was this review helpful? Yes
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, we thank you very much for your review and your warm compliments about the hotel and particulary about the staff! We work hardly every day to offer the best quality and the best service and to make the stay of our guest unforgettable ! We hope you'll come back to visit us very soon ! Best regards from... More 

Las Vegas, Nevada
Level Contributor
160 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
4 of 5 stars Reviewed May 23, 2015

I had a wonderful room at this hotel--large, clean, and quiet. The air-conditioning was a bit difficult to regulate, so I just shut it off at night rather than wake up frosty. The best part of this hotel is that there is a really nice, yet informal dining room on the rooftop with views of Palermo and the hills in... More 

Was this review helpful? Yes 2
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, I thank you very much for your nice review about your stay and our hotel. We gave the name " Hotel Porta Felice" because near us there is " Porta Felice " ; it means "door" because it was one of the big door for the entrance in the City of Palermo. The quarter is very old and... More 

Teplice, Czech Republic
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 29, 2015

We got this hotel by our travel agency. It is not far from downtown of Palermo. If you come there with your car (only for those, who survive traffic there), first thing you discover - 4* hotel has no parking, you need to park on a narrow dirty street. In Palermo! Hotel alone is OK, the staff is very friendly... More 

Was this review helpful? Yes 5
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 19, 2015

The hotel was clean and spacious. The staff were friendly. The best thing, however, was the terrace restaurant and bar. We tried a number of restaurants in the Kalsa area but always came back to the hotel restaurant- good food, great wine and efficient and helpful staff (especially Michele). Tea on the terrace was so very pleasant and calm after... More 

Was this review helpful? Yes 2
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, we thank you very much for your review and the special appreciation for our services, bar and restaurant. We hope you'll choose us again for your next stay and we send our warmest regards More 

Ramat Hasharon, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 12, 2015

A wonderful hotel to stay while you are traveling to Palermo. Excellent location, walking distance to all the attractions and good restaurants. The suit in the 3th floor we have stayed was very spacious, silent .Good breakfast' and finally the price was very attractive!

Was this review helpful? Yes 5
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Guest, we really thank you for your review and your appreciation about our hotel, breakfast and rooms. Every day we work to make the stay of our guests unforgettable and we hope to do better in the future. We thank you again and we send our best regards More 

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