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Royal Palace Hotel

4.0 of 5 Via Tommaso Cannizzaro 3, 98123 Messina, Sicily, Italy (Formerly NH Royal Palace)
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150 reviews from our community

Traveler rating
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    48
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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Royal Palace Hotel
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Palermo, Italy
1 review
5 of 5 stars Reviewed June 5, 2014

Towards the end of May my wife, 12 year old daughter and I spent 2 nights in the "Royal". I was very apprehensive as I had read the recensioni. However, we were very happy at the Royal and will return there next year. We had a triple room which was a suite and very comfortable. The televisions are old but... More

Was this review helpful? Yes
Melania S, Responsabile reception at Royal Palace Hotel, responded to this review

Dear Guest, you do not know how much we are glad reading your kind words! Thank you so much, we wait to give you again our best welcome Kind regards to you and your Family More

San Jose, California
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 20, 2014

Couldn't be happier at this hotel. Friendly staff and very quiet and large room (#416). Breakfast was plentiful with scrambled eggs, juicy ham, fresh fruits, assorted pastries and cakes, juices etc. Nice large bathroom sink and tub/shower. WiFi was fast and readily available. More than one elevator, so no waiting!

Was this review helpful? Yes
Melania S, Responsabile reception at Royal Palace Hotel, responded to this review

Dear Guest, thank you very much for your kind words, it is the best for us to know how much our guests are satisfied with their stay! We look forward to have you again here, at Home! Kind regards More

Melbourne, Australia
Top Contributor
54 reviews 54 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 18, 2014

This is a very convenient hotel for travellers being close to both the train station and the port. It is also close to such sights as there are in Messina as the Cathedral. It is rather old fashioned but in a pleasant and comfortable way. We had a suite which was comfortable and reasonably priced.

Was this review helpful? Yes
Melania S, Responsabile reception at Royal Palace Hotel, responded to this review

Dear guests, thank you for the time you have spent reviewing our hotel. It incentives us to go on doing always the best for our guests! We look forward to host you very soon! Kind regards More

Vienna, Austria
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 26, 2014

Good value for money and near the central station and the port. A business-like chain hotel that wasn’t too far from the b&b prices around centre of the city. A safe choice as you know at you get. The continental breakfast was nice.

Was this review helpful? Yes
Melania S, Responsabile reception at Royal Palace Hotel, responded to this review

Dear Guests, thank you so much for writing about your positive experience with us! It incentives us to go on doing always the best for our guests! We look forward to host you very soon! Kind regards More

London
Top Contributor
55 reviews 55 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed November 30, 2013

Only stayed for one night. The reception staff were friendly enough but no food avaiable (check in 2130) and the bar only sold one drink as they wanted to close early as there were no customers! The room was very small and next to noisy lifts. So small in fact that it was easier to climb over the bed to... More

Was this review helpful? Yes 1
Melania S, Responsabile reception at Royal Palace Hotel, responded to this review

Dear Guest, thank you for the time you spent reviewing our hotel. Yes, some of our single rooms are rather small but well furnished and appreciated from lot of guests. They also have one little terrace with one of the best view on the suggestive Stretto Di Messina and we are sure you have appreciated it! We are sorry about... More

Brisbane
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 13, 2013

I only stopped in Messina for the night and wanted to stay in a hotel close to the train station. This hotel was perfect as it is located within 5 mins walk from the station. Also the breakfast selection is very good. It was nice to have a change from the typical Italian breakfast.

Was this review helpful? Yes
Melania S, Responsabile reception at Royal Palace Hotel, responded to this review

Dear Anthony, thank you so much for writing about your positive experience with us! It incentives us to go on doing always the best for our guests! We look forward to host you very soon! Kind regards More

Ontario
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 5, 2013

Our group of 14 recently stayed here and had nothing but good to say about their stay. The staff at reception was efficient and knowledgeable. The dining experience was one of the best of the whole trip. The server was witty, fun and professional. We would certainly choose this hotel again!

Was this review helpful? Yes
Melania S, Responsabile reception at Royal Palace Hotel, responded to this review

Dear Guests, it is such a joy reading that a whole group have appreciated its stay in our hotel! Thank you for your kind review, we look forward to have you everybody again very soon! Best regards More

Perth, Western Australia
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed October 26, 2013

We had booked a night for our arrival in Sicily and a night on departure, unfortunately. One of the ladies on reception was delightful, but both times we were attended by the unfriendly and unhelpul one. The first time we were told to come back in 10 minutes for our passports, then still weren't ready! This time I said I... More

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Melania S, Responsabile reception at Royal Palace Hotel, responded to this review

Dear Guest, thank yuou for your kind review and let us tell how sorry we are to did not succeed in your satisfacion. We offered you a free upgrade in the superior rooms floor (5th) and gave you one of the most requested rooms (508) but if you did not like it you had always the time to ask to... More

Paris
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 30, 2013

After staying 3 nights at the hotel in 2012 we decided to stay again this time for a 4 night stay. We arrived by train and was allocated a large room on the 6th floor which we did not like as it appeared to have very little natural. We were quickly allocated a further large room on the 5th floor... More

Was this review helpful? Yes 1
Melania S, Responsabile reception at Royal Palace Hotel, responded to this review

Dear Guest, thank you very much for the time you have spent writing your review, we are very grateful and happy cause we every day work to achieve the maximum guests' satisfaction so we get it with you! Please do not hesitate to contact us, we will be pleased to have you again to our House Best regards More

Rome, Italy
Contributor
12 reviews 12 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed September 23, 2013

the location is nothing special, the hotel is old, old, old. The staff has the attitude of a crew on a sinking ship, just hoping to get to the end of the work day. There are some rooms (fifth floor, I think) that have been renewed. If you have to stay here, try to get those, but if you can,... More

Was this review helpful? Yes
Melania S, Responsabile reception at Royal Palace Hotel, responded to this review

Dear Guest, thank you for your review and excuse us if we did not succeed in leaving you a positive remember of your stay. Probably you felt a low quality service from our employees, cause they did not understand something was going wrong with your stay, we seriously apologize for that. We punctually make a follow up during the stay... More

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Additional Information about Royal Palace Hotel

Address: Via Tommaso Cannizzaro 3, 98123 Messina, Sicily, Italy (Formerly NH Royal Palace)
Location: Italy > Sicily > Province of Messina > Messina
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Palace Hotel 4*
Number of rooms: 106
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Also Known As:
Royal Palace Hotel Messina, Sicily, Italy

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