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UNA Hotel Palace

Certificate of Excellence
Via Etnea 218, 95131 Catania, Sicily, Italy
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UNA Hotel Palace
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UNA Hotel Palace
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955 reviews from our community

Traveler rating
    504
    371
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Banbury, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed 3 nights in this hotel. We could not recommend it enough. The staff were excellent especially in the restaurant. My wife who unfortunately had a bad stomach problem one of the days. When I went up for breakfast they asked were she was and after I explained I was given a tray with tea and cereal to take to... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, very convenient. The staff could not have been more helpful. They gave us a full explanation of the city sites, and a free upgrade. Room was huge. Terrace views were spectacular. Only negative was the hard as nails bed, but I think this is an Italian thing...

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UK
Top Contributor
55 reviews 55 reviews
48 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights in an executive room. The hotel has a good location on one of the main shopping streets in Catania. The main sights are a short walk away. All of the staff we encountered were exceptionally good, with a warm welcome and introduction at check-in, efficient waiting staff and a great manager at breakfast who kept the buffet... More 

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Bruxelles
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We would like to thank all management and staff members of UNA Hotel Palace. The special welcome at the desk was indeed exceptional. Excellent service. Beautiful view! Fine food! Very beautiful room. We had a wonderful "Volcanic experience" (hotel package). Thanks a lot to Mr Fabrizio from www.enjoysicily.eu who guided us to Etna volcano. He did an outstanding job and... More 

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Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent Easter here & I have to say it was a fabulous hotel. Location could not be better, after you have worked out how to get here if you are driving. There's lots of one way streets so not the most straight forward. Once you find it & know your way it is brilliant! I think the bus from the... More 

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Florida
Top Contributor
63 reviews 63 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 3 nights as part of our Gate 1 tour. Absolutely a great base for seeing the countryside as well as close to great restaurants. View from top of roof terrace was fantastic. Rooms were well appointed and modern. Breakfast was exceptional. Loved it.

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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here last June and really enjoyed it. Location is fab and views of the brooding mt etna are enthralling. Sun downers on the terrace with a smoking volcano really sets the tone. You are close to the local sights, restaurants and shops and the "'valet" parking is useful as well.rooms are of a decent size, albeit the courtyard... More 

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Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Got into the hotel really late in the morning. The hotel staff were very polite and quick to provide myself and others with rooms. Bed was very comfortable. The room and batroom were exceptionally clean and the view of the street was wonderful. Great location for touring the city. Very close proximity to shopping, restaurants, tourist attractions and transportation. Definitely... More 

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed March 16, 2015 via mobile

I have been meaning to write this review for around a month or so but its always one thing or other getting in the way and another reason is that I don't quite think I can put it into words how amazing this hotel is! The most friendly staff you will ever meet, I would like to extend my thanks... More 

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Saint Louis, Missouri
Top Contributor
54 reviews 54 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 14, 2015

REALLY nice hotel in great location near market and on main street in downtown Catania. Breakfast was VERY nice also.People at hotel were VERY Customer Service orientated, VERY unusually in Sicily, VERY refreshing:-) LOTS of nice neat redstart/bars to explore in evenings. We really had a nice time.

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