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UNA Hotel Palace

Certificate of Excellence
Via Etnea 218, 95131 Catania, Sicily, Italy
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1 room 1 guest
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UNA Hotel Palace
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1,089 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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London, UK
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just back from 4 nights at this comfortable hotel. We stayed in an Executive room and whilst the bed was massive, it was VERY firm so some people might struggle with that! Breakfast was good. We didn't bother paying €10p.p. for the Sicilian breakfast on the roof as thought the breakfast included was great. I would strongly recommend a view... More 

Was this review helpful? Yes
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir and Madame. nothing is more pleasant for us than reading that our guests, like you, were happy with their choice to stay at UNA Hotel Palace. We thank you then for sharing your positive experience on TripAdvisor and considering it the nicest hotel in Catania. We are flattered to read that you mainly enjoyed our hotel central location... More 

UK
Level Contributor
190 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is in the centre of Catania, making it ideal for sightseeing. The cool, airy reception is light and modern. The rooms are furnished in light colours and are stylish and well equipped. The bathroom was spotlessly clean . Wifi and air con were both good. The best thing about the Una Palace is the rooftop terrace overlooking Etna,... More 

Was this review helpful? Yes 1
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, thank you for taking the time to write your review regarding your recent stay in our centrally located Italian design UNA Hotel in Catania. We really appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to improve continuously the quality of... More 

Budapest, Hungary
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice, modern and clean hotel. Excellent location in the heart of downtown. Very friendly staff. Only issue are the extras - breakfast at the rooftop terrace costs €10 extra per person, we ordered three boiled eggs at breakfast as the ones at the buffet were cold, we were charged €18 for that... Does leave a bad aftertaste...

Was this review helpful? Yes 3
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir , thank for writing your opinion on TripAdvisor providing as your feedback about your stay a valid source that could be more or less positive, which allows us to monitor the quality of our services and if necessary to improve. Reading that your comment is generally positive, mainly appreciating the downtown location of our modern hotel, our staff... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

this hotel has a very good location for a city trip to Catania. Our room had a nice size and was very clean. The roof top restaurant was a great place for evening drinks and also for a super breakfast. I can recommend this place for your next trip.

Was this review helpful? Yes 1
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, it is always a pleasure to read that your guests recommend to the other travellers our Italian design UNA hotel, in the core of the historical and shopping Catania's city, after their own personal experience. Nothing is more important for us then getting a feedback though our guests' eyes, the real witnesses of our good work . Then,... More 

Chicago, Illinois
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We will give this 4 star hotel 5 star the rooms are very clean and smells good & fresh the beds are very comfy, clean. The roof top restaurant is great to see Etnea mount and the food is very good Marco is excellent his service is very friendly & professional. Also at front desk Frederico was our rescue angel... More 

Was this review helpful? Yes
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, it is a pleasure to read your five stars comment about UNA Hotel Palace and that you shared it with the travellers’ world on TripAdvisor. We are delighted that you loved our centrally located hotel, the cleanness, the amenities and the comfort of your room and especially our tasty services in our exclusive Etnea Roof terrace. It is... More 

Binfield, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is situated in the centre of the Main Street and whilst several streets towards the train station you wouldn't feel as safe late at night this location felt very safe even at night. Overall hotel amenities were fairly good. Only minor challenges were very firm beds even if you used to memory foam mattresses, and snack menu in... More 

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UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, thank you very much for your stay at UNA Hotel Palace and for sharing your feedback with us and the other travellers of TripAdvisor. We are very happy that you enjoyed your experience, mainly thanks to our hotel city central position, so that you consider it, the ideal location to visit the most important city attractions . At... More 

Catania
1 review
5 of 5 stars Reviewed 3 weeks ago

If you're staying in Catania, this is the hotel to chose as it's right in the centre for sights and shops and just a short taxi ride from both the train and bus stations. The rooms are very comfortable, clean. The view from the roof restaurant is fab, the food is really very good and the interior of the hotel... More 

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Was this review helpful? Yes
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Madame, thank you for taking the time to share your positive review with us and with the other Tripadvisor’s travellers . It is always a pleasure to receive feedback from our guests and to obtain their perspective of the hotel, one of the best ways for us to get more about our services’ performance, through the eyes of those... More 

Chelmsford, UK
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a small oasis in the otherwise bustling and not particularly attractive or safe city of Catania, Sicily. Nice reception area, with someone to take your car and park it for you when you check in. The rooms are nice and modern. The best bit is the rooftop bar with views of Mount Etna and a really nice restaurant.... More 

Was this review helpful? Yes 1
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, we would like to thank you for taking the time to dedicate your time to write this review on TripAdvisor providing us a source of information that helps us to monitor the quality of our services. We have noted that, in general, your comments were positive, appreciating our hotel city central location, our rooms, exclusives ambiances and services,... More 

Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Right on Via etnea Una Palace hotel is the worthy branch of the UNA Italian designer hotel group. We spent one night on the way to the Eolian Islands and one night back and were offered an upgrade on the second night. The special breakfast on the roof is worth the extra €10 per person although it is a bit... More 

Was this review helpful? Yes
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, we read with pleasure your review on Tripadvisor and we thank you a lot for recommending it to the huge travellers' community. At UNA Hotel Palace, as in all our UNA Hotels, our guests are very welcomed and they can have a stay experience, based on surprise and emotions, enjoying exclusive Italian style locations and delicious food. Our... More 

Manchester, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is almost hidden on the main Via Etna - accessed via a passage between a shoe shop and a ladies clothes shop - but once inside it is very spacious. Location wise we found it ideal for seeing Catania and the surrounding area because everything, including the railway and bus stations, are within walking distance. There was no... More 

Was this review helpful? Yes 3
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, thank you so much for providing here too on Tripadvisor your feedback about your comfortable and pleasant UNA stay's experience. It is a pleasure to read that you appreciated our services, such as our delicious buffet breakfast, your room cleanliness and that we were able to meet your expectations, especially making you feel very welcomed, thanks to our... More 

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