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All 94 Catania hotels

UNA Hotel Palace

4.0 of 5 Hotel   |   Via Etnea 218, 95131 Catania, Sicily, Italy
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UNA Hotel Palace
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Ranked #2 of 94 Hotels in Catania
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Will S Harrogate, United Kingdom
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834 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harrogate, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The hotel is just beautiful, nice big rooms, amazing terrace and nice staff. It is located in the heart of Catania, close to all the main touristic attractions. Me and my husband spent 3 nights in here and really enjoyed our stay. Recommended!

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Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We arrived at the hotel after a long journey on the train from Agrigento. From the minute we arrived the hotel staff were amazing, at check in we were told that the mini bar and wi fi were now free which was an added bonus! We upgraded to an Executive room and I have to say it surpassed our expectations.... More

Review collected in partnership with this hotel

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Catania
1 review
5 of 5 stars Reviewed 2 days ago NEW

Spent 6 nights at the UNA Hotel Palace and I would recommend this hotel to anyone who stays in Catania. What made our stay even more special was the helpful staff at the front desk. The reception ''Marta'" went out of her way to help us find our way around the city and the surrounding areas.

Review collected in partnership with this hotel

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is a true delight to stay in. The rooms are very comfortable, the hotel is well appointed and the location is great. The staff are very helpful and Rita on the front desk is particularly outstanding. I wouldn't stay anywhere else in Catania.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
California
Contributor
14 reviews 14 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The reason why everyone stays here must be the restaurant that ha a view of Mt Etna. Hopefully it's clear out and you can enjoy a nice breakfast there. The locations is also superb right in the middle of a busy downtown. Close to all the local retail shops and close enough to walk anywhere you please. Very safe even... More

Was this review helpful? Yes 1
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Madame, thank you for writing on TripAdvisor such a pleasant feedback about your group stay at UNA Hotel Palace, mainly appreciating our exclusive location The Etnea Roof garden, where our guests can enjoy our American bar and our panoramic restaurant admiring the breathtaking view of the baroque Catania city, the majestic volcano Etna as well. Taste and view are... More

Adelaide, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Be careful if use the UNA Hotel website. If you use any browser except Internet Explorer you may loose your money. I use Chrome and the date pick did not work so I entered the dates and processed my booking. I looked at my emails the next day and the receipt said I had booked for the previous night! I... More

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UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, we are usually pleased to read our guests reviews even though not really positive as we believe that they can help us to grow and monitor constantly the quality of our services through the customer’s feedback. In this case, we are very sorry that you, as you said at check-in after our getting our impossibility to please your... More

Malta
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights with my husband in August, upgraded upon arrival. Room was spacious, very clean, bathroom was really nice with a big bath. The roof top terrace was amazing, such a lovely view, had coffee there in the evening and we were given small almond pastries which were mouthwatering. The highlights of our stay at Una Palace was... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned after spending 1 night in the Hotel Una. It is a lovely hotel, the staff are very friendly and very helpful. We were upgraded to an executive room which was very nice. The food was excellent and the cost reasonable for a city centre hotel. The hotel was placed in a very good position for visiting... More

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here 1 night in September ,we received an upgrade to a fourth floor room ,overall the bedroom was good ,albeit on the side of the hotel overlooking very nearby residential apartments.Room very good and bed excellent ,one of the best in fact.Air conditioning would not go below 21 degrees ,a somewhat high setting compared to many other hotels-luckingly... More

Was this review helpful? Yes 1
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir Alan C., we would like to thank you for choosing you too our hotel for your stop over in Catania and taking the time to provide us your feedback on Tripadvisor that helps us to monitor the quality of our services. It is a pleasure for us to read that that you appreciated our central location, the upgrade... More

San Diego, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All the staff was very warm and extending, from the front desk, the people at the breakfast bar (which was wonderful) and of course to our good friend Salvatore in the roof top lounge. We tried to speak only Italian whenever possible but they were very helpful to guest who only spoke english. The happy hour at roof top bar... More

Was this review helpful? Yes 1
UNAHotelPalace, Direttore generale at UNA Hotel Palace, responded to this review

Dear Sir, first thank you for taking the time to share your positive review with us and with the other Tripadvisor’s travellers and all our our staff guests' oriented attitude and professionalism, so that you consider us "the best hotel of you entire trip." It is always a pleasure to receive feedback from our guests and to obtain their perspective... More

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Additional Information about UNA Hotel Palace

Address: Via Etnea 218, 95131 Catania, Sicily, Italy
Location: Italy > Sicily > Province of Catania > Catania
Price Range (Based on Average Rates): $$
Hotel Class:4 star — UNA Hotel Palace 4*
Number of rooms: 94
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Also Known As:
Una Hotel Catania
UNA Hotel Palace Catania, Sicily

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