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UNA Hotel Palace

Certificate of Excellence
Via Etnea 218, 95131 Catania, Sicily, Italy
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1 room 1 adult
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UNA Hotel Palace
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1,234 Reviews from our TripAdvisor Community

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Birkdale
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is a wonderfully fitted out hotel in the centre of Catania. You walk out the front door and you are in the middle of the shopping and restaurant precinct of the town. The view from the roof is amazing with Mt Etna right in front of you. The food was excellent and reasonably priced. The rooms were roomy and... More 

Helpful?
Thank JNGBirkdale_Qld_Aus
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir and Madame, thank you so much for sharing your “UNA” experience with other travellers making such a positive review on TripAdvisor, considering our hotel “wonderfully place to stay” as you experienced other ones and realizing that it was the best one during your travel. It has been a pleasure for us reading that we were successfully able to... More 

Singapore
Level Contributor
49 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the UNA Palace during Christmas '15, using Catania as a base to explore the surrounding sights. It was entirely satisfactory, though not exceptional in any particular way. The decor is a little more chintzy than I personally prefer, but everything was clean and well-tended to. From the roof-top is a fantastic view towards Etna (and we were... More 

Helpful?
Thank RoamingNick
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, thank you very much for sharing your positive Christmas experience with the huge travellers' community of TripAdvisor and for your feedback too on Twitter. We are glad to read that you especially appreciated the quietness and functionality of your room, the panoramic Etnea Roof with amazing view, our team, always friendly and helpful to satisfy our guests needs.... More 

Saint Pauls, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is situated in the middle of Via Etnea in the centre of Catania and having requested a quite room, even though we were in such a street, there was no noise at all. The hotel is clean and lovely. The staff go out of their way to help you out even suggesting places to go. The breakfast is... More 

Helpful?
1 Thank 555CarB
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Madame, thank you so much for evaluating with the maximum rating UNA Hotel Palace and consider it as a great hotel. We read with pleasure that you liked the time spent in our centrally located Italian design hotel and that you decided to share your lovely experience with TripAdvisor's travellers, because you found by us all the ingredients for... More 

Level Contributor
174 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel is extremely well located near the market and the historical center. We had lunch at the top floor and the food was very good while the view to the Etna was amazing. We have very nice and cleaned room. The only downside was the day we have left, as we needed to take the car urgently from the... More 

Helpful?
Thank Guido U
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, we read with pleasure that you liked the time spent in our centrally located Italian design hotel and that you decided to share your experience with the TripAdvisor's travellers, because you found by us the ingredients for an amazing stay: great location, delicious food, comfortable and exclusive ambiances, such as the Etnea Roof terrace, where our guests can... More 

Two Rivers, Wisconsin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay here. The room was nice and clean, large by many standards; the public areas including the restaurant bar/breakfast area were also very nice. The location was ideal for walking around downtown Catania. The hotel set us up with Roberto of etnasicilytours for a trip to Mt. Etna, and we negotiated a "cab ride" versus tour with... More 

Helpful?
Thank Amy K
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Madame, we thank you for sharing your enjoyable experience at UNA Hotel Palace with the worldwide travellers' world. We have noticed that you appreciated the comfort and cleanness of your room and the friendly and attentive guests' attitude of our team especially Caterina, who really thanks for appreciating her help. Then, it is also really nice to read that... More 

Surfers Paradise, Australia
Level Contributor
263 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You couldn't ask for a better location, right in the middle of Via Etnea and the shopping district. It's only a 10min walk to the Piazza Duomo, and 5 mins to Bellini Gardens. The rooftop breakfast is unmissable, and definitely worth the 10euro supplement for the view of Etna at sunset! Services in the hotel are a little expensive -... More 

Helpful?
Thank NeonVenables
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Madame, we would like to thank you for taking the time to dedicate your time to write this review on TripAdvisor and provide us your feedback here too that helps us to monitor the quality of our services. We have noted that, in general, your comments were positive, mainly appreciating our hotel city central location close to the city... More 

Island of Malta, Malta
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We walked by the hotel, and just noticed the sign of the rooftop bar, and decided to pay a visit. The hotel receptionist kindly pointed us to the lift, and while it was and little anonymous when we stepped out, it was a major WOW factor when we entered the bar lounge area. The drinks served by the very competent... More 

Helpful?
Thank Starport
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, thank you so much for providing us such a positive feedback on TripAdvisor and sharing your WoW experience with the other travellers. We are really glad that we succeeded in exceeding your expectations and you appreciated our services quality at the Etnea Roof bar. Our barman thanks you for the compliments and appreciating his attentions. Then, even though... More 

Marblehead, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This stately hotel was likely once a real beauty. Today, it is tired and can used a facelift. Hallway carpets are old, somewhat stained and threadbare. Our first room was badly in need of a paint job on the walls. Brown, rusty water came out of the hotwater tub spout. I had to let it run for 5 minutes to... More 

Helpful?
Thank WendySW2013
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Madame, thank very much you for taking the time to leave your feedback and your impressions on TripAdvisor. It is trough constructive criticism that we can take corrective actions to fulfil totally your expectations. We have noted that, your general comment is positive mainly appreciating, our Italian design hotel central location in the historical Baroque city centre, our delicious... More 

Singapore
Level Contributor
84 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed December 29, 2015

Excellent location. Convenient on main shopping street. Slight negative -- noisy street cleaning at around 4.30am. Bedroom: Superb bed. Previous reviewer commented that the room is too hard. Wrong. It is firm. We slept so well. Lovely duvet and sheets. Breakfast. Continental is good, but hot food is too American (just sausages and eggs). Front desk is very helpful.

Helpful?
1 Thank JCheng
Level Contributor
142 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

Great location - but if you are coming by car take care, the hotel is on a road with traffic restrictions and the car park is round the back and tricky to find. But otherwise rooms are large and comfortable, staff attentive, breakfast perhaps not as varied as other hotels in this class but good enough.

Helpful?
Thank Prodromos S
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir and Madame, first of all we wish you a very pleasant new year’s start and thank you very much for evaluating UNA Hotel Palace with the highest scores and consider it a “quality hotel”. It is a pleasure to read that you appreciated our attentions and cares and we are also grateful to read your suggestions that help... More 

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