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Hotel Nettuno

Viale Ruggero di Lauria 121, 95126 Catania, Sicily, Italy
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1 room 1 adult
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320 Reviews from our TripAdvisor Community

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Milan, Italy
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 1, 2016

The hotel itself was not great, the carpets were old and stinky and you could tell they had not been properly cleaned for a looong long time. Also the rooms were not so clean, especially the outside windows, and there was a certain smell in the air all the time. The conditioning was loud and you could hear the neighbor... More 

Helpful?
Thank Micaela D
London, United Kingdom
Level Contributor
130 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed November 6, 2015

Would not book again, Hotel seemed more interested in it's conference bookings, breakfast not only poor but staff were uninterested. Car park always filled with conference people. Noise from funfair not acceptable. On a good point bar was always staffed with efficient and friendly people, they could train the rest of staff. Worst experience was a member of the waiting... More 

Helpful?
Thank Peter E
Belfast, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 25, 2015

Flew into Catania airport on evening flight ,this hotel provided a very pleasant nights accommodation. Room was clean and well appointed, air conditioning was a little noisy though welcome non the less. I was travelling with a group and the hotel provided us with a late evening meal, it was lovely and served by friendly helpful staff.

Helpful?
Thank Lornabell30
London, United Kingdom
1 review
3 of 5 stars Reviewed September 21, 2015

Not good location for a family holiday with lack of easy access to the city centre. An isolated hotel with not many shops or restuarants in the vicinity. Small size for a double room. Extremely small shower room!! No bath! Too many noisy occasions such as weddings in the night, and also building works at the back of the hotel... More 

Helpful?
Thank Feri E
WebStaff, Web Staff at Hotel Nettuno, responded to this review

Dears, many thanks for having wrote your review about Hotel Nettuno and have shared it through Tripadvisor web community. You have booked a "standard" city view room, with shower and feel sorry you have not liked this room type. It could have been better to choose another room category, enjoying bigger size and bathtube or Jacuzzi and an breathtaking seaview!... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed September 10, 2015

Room had a view of the pool and the sea. The landscaping around the hotel was impressive. Breakfast and lunch were excellent. Staff very friendly, although some could speak little English. The pool barman/waiter Roberto was very friendly and obliging and could not do enough for me once we'd established a relationship. He has excellent customer service skills.

Helpful?
Thank 773scotsman
WebStaff, WEB STAFF at Hotel Nettuno, responded to this review

Dear Guest, many thanks for the kind and impressive good review about HOtel Nettuno. We are proud to read such a positive comment and would like to thank you. Here at Hotel Nettuno all the staff try to do the best in order to satisfy all Guests needs. We hope to welcome back sometime soon and thanks once more for... More 

Sheffield, United Kingdom
1 review
3 of 5 stars Reviewed August 26, 2015

We have been to sicily for the last four years to take in the catania tango festival. previously stayed at the hotel next door but last year had a bad experience so chose the nettuno because a friend had stayed there recently. when we checked in I was asked for a credit card for 'extras' but they could not understand... More 

Helpful?
Thank carminezannelli
WebStaff, WEB STAFF at Hotel Nettuno, responded to this review

Dear Guest, many thanks for having shared your review with other Tripadvisor travellers. As you maybe know, it is international policy to ask for credit card as a guarantee of reservation and extra charges. It is unsual that travellers do not own a credit card but in those special cases as yours, we have changed policy. We are very sorry... More 

Rome, Italy
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 24, 2015

We stayed in the suites on the top floor of the Hotel and we had an amazing stay. The room was comfy and big enough for our big family of 6 (2 adults and 4 children). The Staff is simply amazing, polite and very helpful. One of my youngest daughters not even after one day told us she wanted to... More 

Helpful?
Thank luchibe
WebStaff, WEB STAFF at Hotel Nettuno, responded to this review

Dears, many thanks for your kind review shared through Tripadvisor community. We love to read such a positive comment and would like to adopt your youngest daughters as soon as you want !!!!!!! :-) Hope to welcome you back sometime soon in Sicily Best regards, WebStaff Hotel Nettuno Catania More 

London, United Kingdom
1 review
5 of 5 stars Reviewed August 4, 2015 via mobile

Magical place. We would especially like to single out Roberto, the waiter at the restaurant. He is kind, efficient and welcoming. He made our meals a memory to cherish. We wish there was a waiter like Roberto in every restaurant in the world! Gracie, Roberto, arividerci! Julia and Grigori

Helpful?
Thank grigori2358
WebStaff, WEB STAFF at Hotel Nettuno, responded to this review

Dears, we wish to thank you for having published such a postive review about our Hotel Nettuno. We are proud we have been part of your nice experience in Sicily! Many thanks for the kind appreciation of our restaurant service and waiters: our main goal is the Guest comfort and all our Staff is involved in. We hope to welcome... More 

Weston super Mare, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed July 5, 2015

the hotel was very good, nice clean pool and very welcome when it became hot during the day. breakfasts were amazing, loads of different choices, our room was overlooking the sea on the 3rd floor, we had some stunning views. what was something very handy was that the Red sightseeing bus stop was right outside the hotel, to take you... More 

Helpful?
Thank rosemary c
WebStaff, Responsabile relazioni con la clientela at Hotel Nettuno, responded to this review

Dear Guest, Thanks indeed for the kind preference and for having shared your experience at our Hotel Nettuno wiuth other Tripadvisor traveller. Glad to hear about your satisfaction and proud to have you let such a good travel impression. We do hope to welcome you back again in Hotel Nettuno sometime soon and thanks again for the preference. Web Staff More 

Pompeii, Italy
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2015

We enjoyed staying in this hotel. The pool is clean and big and there are enough sunbeds and parasols. The rooms are spacious, bathroom could be fixed a bit but it was ok. In the direct neighbourhood you will find several shops and restaurants, but the real city center is by foot still 30 minutes. Offcourse you can also take... More 

Helpful?
1 Thank Sarahvg14
WebStaff, Responsabile relazioni con la clientela at Hotel Nettuno, responded to this review

Dear Guest, many tank for having choosen ou Hotel Nettuno in catania for your stay and for the positive review shared with Tripadvisor travel community. It is a pleasure to know every detail of your stay has been as you wish and imagine it. We will share your appreciation with all our staff. Hoping to have the opportunity to welcome... More 

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