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Mercure Catania Excelsior

Piazza Giovanni Verga 39, 95129 Catania, Sicily, Italy
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Mercure Catania Excelsior
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616 Reviews from our TripAdvisor Community

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Port Moresby, Papua New Guinea
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Mercure catania excelsion offer confortable rooms in a very central position. Moreover is in a very popular rue where is possible to find very good clothing stores. Mercure Catania Excelsior offer an excellent servic. The staff was very friendly and helpful. Breakfast was abundant offering many kinds of foods. I strongly recommend people to go in this structure.

Helpful?
Thank GMRandazzo
gsapienza, Direttore generale at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very... More 

Zurich, Switzerland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 15, 2015

We booked Etna view room and got a room on 2nd floor with the promised view. The hotel is improving, but still has many old things to be repaired or replaced. The beds are a bit worne out. The carpets look very bad and here and there are holes and fully gone materials. The breakfast was ok, even so one... More 

Helpful?
Thank joe-swiss-944
gsapienza, Direttore at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very... More 

Brighton, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

Hard to find anything better in Catania, very central but away from busy streets and rough parts of town. The interiors are classic, very elegant and clean. Excellent breakfast and garage for cars make it my first choice in Catania

Helpful?
Thank JoshuaMills
gsapienza, Direttore generale at Mercure Catania Excelsior, responded to this review

Dear Mr JoshuaMill we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very happy to have... More 

West Sussex
Level Contributor
665 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
3 of 5 stars Reviewed November 25, 2015

Our room was a good size and with a huge bathroom and a view of Etna and over the main square, but check in was difficult with the computers down, and the next day check out was worse, with long queues since again the IT system had failed - luckily we had left plenty of time to get to the... More 

Helpful?
Thank Skippy50
gsapienza, Guest Relations Manager at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very... More 

West Palm Beach
Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 18, 2015

Mercure Hotels now number about 700 worldwide and I had the pleasure of spending a few days in the Mercure Excelsior Hotel in Sicily's second city, Catania. I flew via Air Malta the very short forty minute trip from Valetta, Malta, to Catania, Sicily. Since the plane arrived very early before the accustomed 3 PM check in time, I went... More 

Helpful?
Thank James G
gsapienza, Direttore generale at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very happy to have satisfied your expectations and to have left a... More 

Rome, Italy
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 10, 2015

The hotel is placed in a nice zone of Catania. My room had the sight on the Palace of Justice, the Malavoglia (from the Novel of Giovanni Verga) Fountain and the Etna Vulcano ( that had also a bit of smoke on the top). A taxi can be easily found at the entrance of the hotel and anyway the reception... More 

Helpful?
Thank five-7
gsapienza, Direttore at Mercure Catania Excelsior, responded to this review
Google Translation

Egregio Cliente Abbiamo ricevuto i suoi commenti e La ringraziamo molto per il tempo che ci ha dedicato per scrivere... More 

Melbourne Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed November 7, 2015 via mobile

This was once a gracious hotel but that time was many years ago. Everything is very tired. When we were there work was being done to install a new bar in the lobby area but the rooms were terrible and I would have thought that rooms are more important? The furniture in the lobby is so worn that it is... More 

Helpful?
Thank Distantaussies
gsapienza, Direttore generale at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we haven’t... More 

Travelers are raving about these Catania hotels

Ramat Gan, Israel
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 6, 2015

I stayed lately in Mercure Catania Excelsior.The location is excellent in the very center of the city,Breakfast is buffet style-very good.The room was big and clean although some maintenence work could be done especialy in the bathroom:Torn wallpaper,change to more modern water tabs and stronger water stream.One day they "forgot"to make our room so they compensated us with free Dinner... More 

Helpful?
Thank דן ו
gsapienza, Direttore generale at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very... More 

UK
Level Contributor
142 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed October 31, 2015

Having read some negative reviews about this place, and a rather bad experience the night before, we were a bit nervous about this place. The grandeur may be slightly faded but it offerred a warm and professional welcome. The bed was comfortable with proper bedding and we slept well. It is a little bit of a hike to the tourist... More 

Helpful?
Thank Moira54
gsapienza, Direttore generale at Mercure Catania Excelsior, responded to this review

Dear Mrs Moira we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very happy to have satisfied... More 

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