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All 102 Catania hotels

Excelsior Grand Hotel

4.0 of 5 Hotel   |   Piazza Giovanni Verga 39, 95129 Catania, Sicily, Italy
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Ranked #23 of 102 hotels in Catania
A recent review
5 of 5 stars reviewed 1 week ago
MarkV1978 Valletta, Malta
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289 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Valletta, Malta
1 review
5 of 5 stars Reviewed 1 week ago

The Hotel was as I expected to be. Staff was very nice and kind. location of hotel is also very good if you like to visit the center. The room temp was too warm for me but as I only was there for one night I did not complained about it.

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gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Sir, we received your comments and we thank you very much for your time dedicated to write your impressions for Grand Hotel Excelsior. We thank you for having chosen our hotel for your recent stay in Catania. We are very happy to know we have satisfied your expectations. In addition, we are sorry for the high tempature in your... More

Sittingbourne
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited this hotel fro an evening meal based on a blog from a gourmet in the UK and expected great things. Unfortunately when we arrived the main dining room was shut (this was in September) and we had to eat in a small area near the bar. The food choice was limited and to be honest I have eaten... More

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gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. We thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we haven’t satisfied... More

Maidstone, United Kingdom
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this through an Easyjet holiday package last June. On arrival we were upgraded to a suite, no clue why but not complaining! We asked for a view of Mt Etna and were not disappointed. Breakfast was included and was nice, standard continental. Hotel staff were imformative and more than happy to give directions or recommendations for tours or... More

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gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear guest, thank so much for the time spent to write your opinion for Excelsior Grand Hotel. we thank you for having chosen our hotel for your recent stay in Catania We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. The rooms with Etna view are very beatiful,... More

Ra'anana, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is located in a very convenient place. free parking below.The room was big.No airconditioner in this season so we kept the window open. The breakfast was excelent. eggs,vegtables,fruit, fresh orange guice, cappucino and lots of cakes. the workers were very pleasent and helped with ideas were to visit eat or shop. they gave us maps and explained how... More

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gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Madame, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania, in Grand Hotel... More

Cork, Ireland
Top Contributor
72 reviews 72 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 24, 2014 via mobile

This hotel should be great but it's just lacking a certain something! It needs to be updated and the bar area is just under utilised. Good breakfast though and the location is good. Room was a good size but the bed was less than ideal.

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Francesco C, Public Relations Manager at Excelsior Grand Hotel, responded to this review

Dear Guest, thank you for lodging in our structure. We hope to see you soon. More

Buenos Aires, Argentina
Top Contributor
128 reviews 128 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 12, 2014

We spent four nights at this great hotel in the center of Catania just 8 blocks from the beach and about six blocks from the city center where you can find a typical pizzeria or pasta restaurant. It is a stylish hotel with spacious and comfortable rooms as your bathroom. Their breakfast buffet is to highlight, plentiful and varied. You... More

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Francesco C, Public Relations Manager at Excelsior Grand Hotel, responded to this review

Dear Guest, thank you for staying in our hotel and for appreciating our facilities. We hope to to see you soon and welcoming you in our usual manner. More

Rovinj, Croatia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2014

We stayed in this hotel for two nights the end of December as a part of our package holiday to Sicily. The hotel has a very good location and despite the rain we could easily get to all major attractions and restaurants. The rooms are large as well as beds which are very comfortable. Did not have enough time to... More

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Francesco C, Public Relations Manager at Excelsior Grand Hotel, responded to this review

Dear Guest, we are very grateful for your words and for your appreciation. We always try to let our guests feel at ease, even if sometimes we fail in someways. We promise you that we will try to do our best. In this regard, we hope to see you soon. More

St. Thomas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 4, 2013

We stayed one night in a deluxe room upon our arrival in Sicily. I had hoped for better, but really do have to agree with some of the other reviews that staff is unfriendly and the hallways and rooms have a worn appearance and feel. I doubt we would return there.

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Francesco C, Public Relations Manager at Excelsior Grand Hotel, responded to this review

Dear Guest, thank you for your opinions regarding our Hotel. We are sorry for your complaints and we apologize for the inconvenience. We hope to see you soon. More

Sao Paulo, SP
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 11, 2013

The hotel very comfortable and has spacious rooms. There is a terrraço on the fifth floor from where you can see Mount Etna. The restaurant has a few options for dinner. I do not recommend eating at the hotel. The breakfast is good.

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Francesco C, Public Relations Manager at Excelsior Grand Hotel, responded to this review

Dear Guest, we would like to thank you for your opinions about our hotel. Our structure lies in the downtown and there is a stunning Etna view from our rooms and of the whole city as well. We regret you didn't appreciate our dinner. We hope to see you again soon and will try to do our best. More

London, United Kingdom
Top Contributor
88 reviews 88 reviews
46 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 15, 2013 via mobile

Stayed 2 nights in a deluxe room. The hotel was quite run down & the corridors smelled musty. The bedrooms very tired & needed a complete make over. There was no hot water in the shower during our stay, it was little more than tepid. We had to eat in the bar area as the restaurant was only open to... More

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Additional Information about Excelsior Grand Hotel

Also Known As:
Excelsior Grand Catania
Hotel Excelsior Grand
Excelsior Grand Hotel Catania, Sicily
Address: Piazza Giovanni Verga 39, 95129 Catania, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Catania > Catania
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#11 Luxury Hotel in Catania
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Excelsior Grand Hotel 4*
Official Description (provided by the hotel):
A PRESTIGIOUS FOUR-STAR HOTEL SITUATED IN THE CITY CENTRE. Welcome to the Grand Hotel Excelsior Catania, a prestigious four-star hotel in Sicily's beautiful second city which lies in the shadow of Mount Etna. Black volcanic rock and white limestone have given Catania its own striking visual aspect, which makes it an ideal tourist destination. Our hotel is also well-adapted to meet the needs of business travellers. ... more   less 
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