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All 103 Catania hotels

Excelsior Grand Hotel

4.0 of 5 Hotel   |   Piazza Giovanni Verga 39, 95129 Catania, Sicily, Italy
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Ranked #28 of 103 hotels in Catania
A recent review
4 of 5 stars reviewed 1 week ago
Dean A Troy, Michigan
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328 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Troy, Michigan
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Staff was wonderful and the hotel was charming. Very nice rooms but they could use an update to the decor. Restaurant was very good and the bar makes an excellent Negroni. The desk staff was extremely helpful in planning our visit to Siracusa e Noto

Was this review helpful? Yes 1
gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania . We are very happy to have satisfied... More

Albany, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with decent sized rooms. Air conditioner is a life saver! Good, quick internet and a nice lobby area. Large variety of food for breakfast and nice staff. Close proximity to catania centrale station and located in a nicer part of Catania.

Was this review helpful? Yes 1
gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania We are very... More

Berlin, Germany
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good location with easily accessible centre, very reasonable price, very kind and helpful hotel staff, variety rich breakfast, clean and quiet. Perfect stay, would chose it again, we were very satisfied. ;o)

Was this review helpful? Yes 2
gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania We are very... More

Lausanne, Switzerland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014 via mobile

Nice hotel and large, well equiped rooms. The hotel is not that outdated (regarding what is said in other comments) and has a nice and original style (not like a hotel chain!) The first contact was a little bit cold and not very satisfactory... ... But they finally took care of us: Be carefull about the "first impression". Congratulations to... More

Was this review helpful? Yes 2
gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very happy to have satisfied... More

Melbourne, Australia
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 17, 2014

The foyer is grand and the room was a very reasonable size. But the internet is BAD. Can only get it in the foyer. Are you kidding???? In this day and age!!! Come on, you can do better than this. The dinner meal at this hotel is not good at all. 2/10.We stayed here two nights and it was barely... More

Was this review helpful? Yes 1
gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are very important for us to be able to grow. We are very sorry to know we haven’t satisfied your expectations, especially for wi-fi, meals and so on We would like to let you know that we are working... More

Japan
Top Contributor
63 reviews 63 reviews
30 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed June 12, 2014

I always stayed at this hotel, when I was in Catania. Most of the employees in the front office and in operations are very professional and kind but the owners are not.No renewal had been done and all the rooms are too old. This time, on the first night, i was giving a room with out the balcony door being... More

Was this review helpful? Yes 2
gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow, we thank you for having chosen our hotel for your recent stay in Catania We are very sorry to know we haven’t satisfied your expectations. In addition, we thank you... More

London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 12, 2014

To be honest we were entirely missold this hotel on the basis of a sea view so we're pretty disappointed - especially since our balcony overlooked the bins! However, the receptionist was really helpful and the free parking was a nice touch. He also gave us some great tips for dinner and we found a great little place not far... More

Was this review helpful? Yes
gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. We also thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we haven’t... More

Lancashire
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 1, 2014

Past its best. Very easy to get to using bus 457 from the airport. Public transport very convenient and costs only 1 euro. The carpets are threadbare and the 4 flags outside need replacing for a better image. Breakfast very good except for the coffee which is poor. Beware of the very expensive large Italian restaurant located in the next... More

Was this review helpful? Yes
gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions. Moreover, we thank you for having chosen our hotel for your recent stay in Catania, in Excelsior Grand Hotel. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us.... More

Berlin, Germany
1 review
4 of 5 stars Reviewed May 20, 2014

Clean and nice rooms, the location is not that central but still in walkable distance to the historic city center. Great breakfast. Service was alright. There were some problems with our room at first (there was sth broken and it was supposed to be fixed but we were accidentally still placed there), but we were directly put into another room... More

Review collected in partnership with this hotel

Was this review helpful? Yes
gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best. Sorry if some information wasnìt correct. Moreover, we thank you for having chosen our hotel for your recent stay in Excelsior Grand... More

St. Paul's Bay, Malta
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 17, 2014

This centrally located hotel is ideal when visiting Catania. Situated close to most of the interesting sites and shopping area, made our stay hassle free as we walked around and discovered typical restaurants and cafeterias. The staff are extremely courteous and always willing to help. Rosa, Gianluca and Concetto at the front desk, Giusy and Fabio in the restaurant, they... More

Was this review helpful? Yes
gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions. We thank you, also, for having chosen our hotel for your recent stay in Catania. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. Our hotel is centrally... More

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Additional Information about Excelsior Grand Hotel

Address: Piazza Giovanni Verga 39, 95129 Catania, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Catania > Catania
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Excelsior Grand Hotel 4*
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Also Known As:
Excelsior Grand Catania
Hotel Excelsior Grand
Excelsior Grand Hotel Catania, Sicily

163 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#12 Luxury Hotel in Catania
Hotel Class
Official Description (provided by the hotel)
A PRESTIGIOUS FOUR-STAR HOTEL SITUATED IN THE CITY CENTRE. Welcome to the Grand Hotel Excelsior Catania, a prestigious four-star hotel in Sicily's beautiful second city which lies in the shadow of Mount Etna. Black volcanic rock and white limestone have given Catania its own striking visual aspect, which makes it an ideal tourist destination. Our hotel is also well-adapted to meet the needs of business travellers. ... more   less 
Number of rooms
176

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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