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All 103 Catania hotels

Excelsior Grand Hotel

4.0 of 5 Hotel   |   Piazza Giovanni Verga 39, 95129 Catania, Sicily, Italy
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66%
Ranked #26 of 103 hotels in Catania
A recent review
3 of 5 stars reviewed 3 weeks ago
Loislovestravelling Melbourne, Australia
  • Reviews (322)
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322 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Melbourne, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The foyer is grand and the room was a very reasonable size. But the internet is BAD. Can only get it in the foyer. Are you kidding???? In this day and age!!! Come on, you can do better than this. The dinner meal at this hotel is not good at all. 2/10.We stayed here two nights and it was barely... More

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gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are very important for us to be able to grow. We are very sorry to know we haven’t satisfied your expectations, especially for wi-fi, meals and so on We would like to let you know that we are working... More

Japan
Top Contributor
64 reviews 64 reviews
30 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I always stayed at this hotel, when I was in Catania. Most of the employees in the front office and in operations are very professional and kind but the owners are not.No renewal had been done and all the rooms are too old. This time, on the first night, i was giving a room with out the balcony door being... More

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gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow, we thank you for having chosen our hotel for your recent stay in Catania We are very sorry to know we haven’t satisfied your expectations. In addition, we thank you... More

London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

To be honest we were entirely missold this hotel on the basis of a sea view so we're pretty disappointed - especially since our balcony overlooked the bins! However, the receptionist was really helpful and the free parking was a nice touch. He also gave us some great tips for dinner and we found a great little place not far... More

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gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. We also thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we haven’t... More

Lancashire
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 1, 2014

Past its best. Very easy to get to using bus 457 from the airport. Public transport very convenient and costs only 1 euro. The carpets are threadbare and the 4 flags outside need replacing for a better image. Breakfast very good except for the coffee which is poor. Beware of the very expensive large Italian restaurant located in the next... More

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gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions. Moreover, we thank you for having chosen our hotel for your recent stay in Catania, in Excelsior Grand Hotel. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us.... More

Berlin, Germany
1 review
4 of 5 stars Reviewed May 20, 2014

Clean and nice rooms, the location is not that central but still in walkable distance to the historic city center. Great breakfast. Service was alright. There were some problems with our room at first (there was sth broken and it was supposed to be fixed but we were accidentally still placed there), but we were directly put into another room... More

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gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best. Sorry if some information wasnìt correct. Moreover, we thank you for having chosen our hotel for your recent stay in Excelsior Grand... More

St. Paul's Bay, Malta
Contributor
16 reviews 16 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 17, 2014

This centrally located hotel is ideal when visiting Catania. Situated close to most of the interesting sites and shopping area, made our stay hassle free as we walked around and discovered typical restaurants and cafeterias. The staff are extremely courteous and always willing to help. Rosa, Gianluca and Concetto at the front desk, Giusy and Fabio in the restaurant, they... More

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gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions. We thank you, also, for having chosen our hotel for your recent stay in Catania. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. Our hotel is centrally... More

New York City, New York
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 14, 2014

Overall nice hotel: clean and quiet rooms, breakfast could be a bit tastier and enriched by local products/recipes. Lobby is pleasant and clean but receptionists could be a bit more pleasant and interactive. It's conveniently located, about 5-10 minute walk from the commercial and/or historical center of the city.

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gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Sir, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow . We thank you for having chosen Excelsior Grand Hotel for your recent stay in Catania. We are very happy to have satisfied your expectations and to have left a... More

Valletta
Top Contributor
67 reviews 67 reviews
14 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed May 7, 2014

On approaching the hotel the immediate outside area is very shabby, complete with a homeless person sleeping on the floor….. The staff were really great & welcoming we had booked to stay for 1 night in a superior deluxe double room - the door to the room was full of scratches , we entered and room was quiet spacious with... More

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gsapienza, Direttore at Excelsior Grand Hotel, responded to this review

Dear guest, we received your comments and we thank you for your time dedicated to write your impressions on Grand Hotel Excelsior in catania, which are basic for us to be able to grow and as exhortation to do our best. We are very sorry to know we haven’t satisfied your expectations that caused also spoilt in you trip. The... More

Delray Beach, Florida
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 7, 2014

This Hotel was a big disappointing, we had a reservation for 5 Nights buy we stayed only one. Needs a investment urgent... the rug have that typical smell of old, the showers have curtains that are too short..., the beds are small, old and too soft... The only positive comment is that the breakfast was real good. Prepare to pay... More

Was this review helpful? Yes
gsapienza, Direttore at Excelsior Grand Hotel, responded to this review

Dear Sir, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. We thank you for having chosen our hotel for your recent stay in Catania We are very sorry to know we haven’t satisfied... More

Plovdiv
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 6, 2014

Excelsior Grand is situated in the expensive part of the city of Catania.The first glimpse of the hotel let me down as the flags over the entrance were torn and worn out,but that is the only thing that is the only thing that's not taken care of.Rooms are perfect,renovated.Free I-net in lobby fast.In the room-nowhere in Italy is free /9... More

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gsapienza, Direttore generale at Excelsior Grand Hotel, responded to this review

Dear Mrs Vanes, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us. We thank you for having chosen Excelsior Grand Hotel for your recent stay in Catania We are very happy to have satisfied your expectations and to have left a good memory of your experience... More

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Additional Information about Excelsior Grand Hotel

Address: Piazza Giovanni Verga 39, 95129 Catania, Sicily, Italy
Location: Italy > Sicily > Province of Catania > Catania
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Excelsior Grand Hotel 4*
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Also Known As:
Excelsior Grand Catania
Hotel Excelsior Grand
Excelsior Grand Hotel Catania, Sicily

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#12 Luxury Hotel in Catania
Hotel Class
Official Description (provided by the hotel)
A PRESTIGIOUS FOUR-STAR HOTEL SITUATED IN THE CITY CENTRE. Welcome to the Grand Hotel Excelsior Catania, a prestigious four-star hotel in Sicily's beautiful second city which lies in the shadow of Mount Etna. Black volcanic rock and white limestone have given Catania its own striking visual aspect, which makes it an ideal tourist destination. Our hotel is also well-adapted to meet the needs of business travellers. ... more   less 
Number of rooms
176

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