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Hotel Romano House

Certificate of Excellence
Via Giovanni di Prima nr. 20, 95100 Catania, Sicily, Italy
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Hotel Romano House
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Hotel Romano House
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375 reviews from our community

Traveler rating
    189
    131
    40
    10
    5
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24
173
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76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Monterey, California
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed 2 nights at this fantastic hotel during our recent visit to Catania. I booked this hotel based on Tripadvisor review and its location. The room is very modern and elegantly furnished (almost as high tech as a Citizen M hotel). All of the staff were extremely helpful from restaurant recommendations to calling us a taxi.... More 

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We showed up at the Romano House after navigating the streets of Catania in our rental car only to be told by the front desk that they had computer issues and didn't have a room for us and had moved us to their sister property the Romano Palace. The guy at the front desk told us they had "called people".... More 

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Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a great stay in your newly renovated beautiful hotel. But unfortunately I have to inform you that we have really disappointed with your staff’s bad and poor service. The stuff is too young and could not give proper service even for basic things. They are not responsive at all. I wrote the below email for my special requests... More 

Was this review helpful? Yes 4
GIUSEPPE R, Responsabile relazioni pubbliche at Hotel Romano House, responded to this review
Google Translation

Egregio sign. Daghan, Ci scusiamo per il ritardo nella risposta. Siamo davvero dispiaciuti per le rimostranze che ha sollevato riguardo... More 

Tasinge, Denmark
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 4 nights in warm Catania in this hotel. The staff was very attentative and friendly - both at the desk, the bar and the restaurant. The first room we got was dark and with no aircon. We were given a new good room at once the next day. The position of the hotel was very central and nice.... More 

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romanohousehotel, Responsabile relazioni con la clientela at Hotel Romano House, responded to this review

Dear KaareLund, we are extremely glad to read your comment. We're looking for to welcome you again as our Guest. We give you our best regards Guest Relations Dept. More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for a week, it is a great value for your money, the room is beautiful, the food is good and the staff is the best. Antonella from the reception is super kind and attentive, I had no problem communicating with her in Spanish (fluent). In general, this is a very very good option if you are thinking about spending... More 

Was this review helpful? Yes 2
Berlin, Germany
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 9, 2015

The Hotel is greatly situated in the heart of Catania. However, when you leave, always go left. Never go right. To the left, you will have access to many Trattorias, Bars, Shops, Cafes - beautiful. To the right, a more shady area with red light ambiance begins and I walked there during daylight only. I would recommend to keep it... More 

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romanohousehotel, La Direzione at Hotel Romano House, responded to this review

Dear Epapa100, thank you for your kind feedback, for having spent some of your time to leave your precious comment on Romano House Hotel. Customer satisfaction is a primary goal of Romano Collection Hotels. We are satisfied that you have appreciated our hotel and services, all our Staff is trained to establish a friendly relationship with the Guests. Wishes to... More 

Vicenza, Italy
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 7, 2015

We stayed at this hotel for 3 days, and were disappointed by most things about the hotel. The hotel tries to give an appearance of a high end designer hotel, but fails by too many cheap details that don't work. The glass door in our room to the miniscule balcony had three large cracks from top to bottom, we were... More 

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romanohousehotel, La Direzione at Hotel Romano House, responded to this review

Dear Guest, thank you for your feedback! Our hotel is totally safe for all legal standards. We offer different kind of rooms: classic, superior, deluxe in a special floor, junior suite and suite; maybe some classic rooms are a little smaller than the other , but always in quality standards. Also , before your check-in, our staff invites you to... More 

Livorno, Italy
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 9, 2015

The staff of the hotel welcomed us nicely (I was traveling with a colleague for business). The rooms we were given were both very good, up to the four stars they have, very clean, high ceilings, comfortable beds, a bit minimalistic in the furniture (although the rooms facing the street might be noisy because of the night traffic). Bathrooms are... More 

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Virginia Beach, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

The friendly and very helpful staff sets this hotel apart from the other Catania hotels that I've stayed at. Restaurants and bars are within easy walking distance. The rooms are what I've come to expect when traveling in Italy and throughout Europe. The breakfast was more than plentiful, eggs, meat and cheese, fruits, pastries, and cereals. The hotel bartender, Chiara,... More 

Was this review helpful? Yes 2
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