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Carlos V Hotel

#11 of 50 Hotels in Alghero
Certificate of Excellence
Via Lungomare Valencia, 24, 07041 Alghero, Sardinia, Italy
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1 room 1 guest
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Carlos V Hotel
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688 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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    (97)
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Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked this hotel partly based on the good reviews we had read. We were then dubious after reading later reviews about breakfast, staff and facilities at the hotel. We need not have worried. We arrived and were given full and detailed information from the reception staff. We were there early due to an early flight but our room was... More 

Was this review helpful? Yes
Carlos_V_Hotel, Responsabile relazioni pubbliche at Carlos V Hotel, responded to this review

Dear Susan, first of all we wish to thank you for the fantastic review you wrote us! Your word will give us the intput to keep working in this direction, we are really glad tohear we did reach your expetaction. Thanks for the lovely comments and compliments from all the staff of the Hotel, we hope to give you our... More 

Warwick, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I are currently staying at the Carlos v hotel and I cannot understand why so many people are writing poor reviews! On arrival stefeno upgraded our room and advised us about all taxes etc breakfast times so we felt fully informed. Our room is great with a lovely sea view-which was requested and always cleaned to perfection.... More 

Was this review helpful? Yes
Romford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Well the hotel is very nicely presented and was away from the main hustle. My wife and I stayed as half board guests through Thomson Holidays. For which we paid an additional £340 or 500 euros for 7 nights of evening meals. The hotels operates 2 restaurants one for breakfast, which is inside overlooking the pool and one for evening... More 

Was this review helpful? Yes
Carlos_V_Hotel, Responsabile relazioni pubbliche at Carlos V Hotel, responded to this review

Dear Guest, I wish to thank you for having shared with us your unsatisfaction, we are really sorry to hear that your stay was not how you expected and we wish to apologize. I will take into account your complaint and pass it to the general manager to verify it, we are gratefull because the complaints help us to work... More 

Bedford, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here 5 years ago and nothing much has changed. Excellent service for all the staff who are prepared to go the extra mile for the guests. All facilities were well maintained and in keeping with a 4 star hotel. The food in the evening with views out to sea, was a real treat. What was a disappointment was the... More 

Was this review helpful? Yes
Carlos_V_Hotel, Responsabile relazioni pubbliche at Carlos V Hotel, responded to this review

Thanks for staying with us and thank you for the kind comments and compliments! We look forward to another holiday in beautiful Alghero! Greetings from all the staff More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On arriving at reception we got an upgraded room. Plenty of space with great sea view. The receptionist was welcoming and helpful explaining key places on the map and where we could find local buses and places of interest. The room was in good condition, clean and tidy and lots of space. The water and the soft drinks in the... More 

Was this review helpful? Yes 2
Carlos_V_Hotel, Responsabile relazioni pubbliche at Carlos V Hotel, responded to this review

we are happy that you chose our hotel for your stay in Alghero and we appreciate the accurate comments. we really hope to welcome you again! Best regards More 

Lleida, Spain
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is without a doubt one of the best hotels in Alghero. We had an excellent room with a view of both the pool and the sea. We booked just bed and breakfast but ended up having lunch there twice and dinner once. Quality was excellent and price was very reasonable too. The staff were all very helpful and pleasant.

Was this review helpful? Yes 2
Carlos_V_Hotel, Responsabile relazioni pubbliche at Carlos V Hotel, responded to this review

we are glad you enjoyed our location and our services. We really hope to welcome you in near future! Greetings from CARLOS V HOTELS! More 

London, United Kingdom
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Agree with other reviewers ... Certainly not 5 star ... But nonetheless a nice hotel with good views out to sea. Hotel clean and tidy pool and bar area very nice. Breakfast ok..ish but not a great choice ... Hot water for tea ... Never hot. Found all staff to be friendly! Great location for alghero! About a 20 minute... More 

Was this review helpful? Yes
Carlos_V_Hotel, Responsabile relazioni pubbliche at Carlos V Hotel, responded to this review

thanks! We really hope to welcome you again! Greetings from our staff More 

Alghero, Italy
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed 2 weeks and booked a standard room, but after reading on trip advisor we understood that this type of room had a very litte bathroom and we tried to upgrade but this was not possible. I would like to rate this as a cheap driven 5? star hotel Room: ok size but a very very litte bathroom and... More 

Was this review helpful? Yes 2
Carlos_V_Hotel, Responsabile relazioni pubbliche at Carlos V Hotel, responded to this review

Dear Customer, I am sorry to read that we could not reach your expetaction but you what you wrote is not true actually you never come to complaint at reception desk, you sent the first commentary on tripadvisor without writing your name no signature so we could not guess who you are, why you did not come at reception and... More 

Dublin, Ireland
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our second time in the hotel . Will not return. This is not a 5 Star Hotel. Staff at reception rude and not happy. The pool guys great - happy and hardworking. Issues with breakfast so sent an email to manager. They apologised but I cannot see issues being dealt with. Tried to get the managers attention at... More 

Was this review helpful? Yes 2
Carlos_V_Hotel, Responsabile relazioni pubbliche at Carlos V Hotel, responded to this review

We are sorry to not have reach your expectation our staff is trained to be as much as discreet as possible and somethimes happen that the guest exchange a reserved attitude with rude behaviour, I can guarantee our staff is always ready to help and very kind when asked. Here is a 5 star hotel not an holiday village... We... More 

Wakefield, United Kingdom
Level Contributor
69 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Having stayed in many hotels, I can honestly say that this is the first hotel where no member of staff says good morning or acknowledges the guests. We are staying here for one week, and with the exception of the pool attendant not one member of staff has spoken to us other than at check in. Could the management please... More 

Was this review helpful? Yes 1
Carlos_V_Hotel, Responsabile relazioni pubbliche at Carlos V Hotel, responded to this review

Hi thanks for having shared with us your point of view I am sorry but our staff is trained to be as much reserved as possible, this is a five star hotel and the staff must be invisible.... If you wish a more friendly staff try a tourist village with animation staff! Best regards More 

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