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Mercure Delfino Taranto

Viale Virgilio 66, 74100, Taranto, Italy
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Mercure Delfino Taranto
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286 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 25, 2015 via mobile

We have been to this hotel various times but it is not the hotel it used to be. The rooms were not pleasant and the service poor. We found it extremely run down and the personnel incapable of being helpful or even courteous. It's a pity that a hotel with such a view and position has to lose all its... More 

Helpful?
Thank Julyajean
Delfinotaranto, Responsabile relazioni pubbliche at Mercure Delfino Taranto, responded to this review

Dear Guest Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the... More 

Adelaide, Australia
Level Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed November 3, 2015

This hotel looks as though it is running down. A pity for the Mercure brand. We were travelling with a group of friends. Most of us reported that the shower screens were filthy with old soap scum and ours had black mould streaks. Hallway carpets were so full of dust they had changed colour - you could see where something... More 

Helpful?
Thank Lynette L
Delfinotaranto, Responsabile relazioni con la clientela at Mercure Delfino Taranto, responded to this review

Dear Guest Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the... More 

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Tel Aviv, Israel
1 review
2 of 5 stars Reviewed August 5, 2015

The air condition was very bad and it was very hot on the room . the swimming pool are . ok , but without any shadow . the staff was friendly and tried to help next time it's better to check if the air condition works .

Helpful?
Thank 2015Gury
Delfinotaranto, Responsabile relazioni pubbliche at Mercure Delfino Taranto, responded to this review

Dear Guest Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the... More 

Eastern Norway, Norway
Level Contributor
129 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 18, 2015

The best hotel in Taranto centrum, and its located at the sea side. Rooms are a bit old like the hotel, but clean and rather large. Many of the rooms have a great view over the Taranto bay. The breakfast has improved a lot the last years and now you have a wider range of food to chose from, even... More 

Helpful?
Thank Tom A
Delfinotaranto, Responsabile relazioni pubbliche at Mercure Delfino Taranto, responded to this review

Dear Guest Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one... More 

Level Contributor
129 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed June 23, 2015 via mobile

Crap wifi, small rooms, rip off restaurant! Massively overpriced for an old, tired hotel in need of modernisation. I wouldn't waste my own money staying here! 2015 and the wifi is too slow to stream, no UK TV channels except BBC World! Give me a Premier Inn any day!

Helpful?
Thank poorsucker
Delfinotaranto, Responsabile relazioni pubbliche at Mercure Delfino Taranto, responded to this review

Dear Guest Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the... More 

Delemont, Switzerland
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed February 13, 2015

we asked for a room with bathtub but they gave us one with only a shower. Fortunately the kind attendant upgraded us in a suite room ( but without any wi fi connection: the hotel is proud to say there is a connection everywhere). Heating system in the room was poor as well as the water of the shower not... More 

Helpful?
Thank scotto179_13
Delfinotaranto, Responsabile relazioni con la clientela at Mercure Delfino Taranto, responded to this review

Dear Guest Thank you for taking the time to inform us about your experience following your stay at our hotel. Our team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one... More 

Rome, Italy
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed May 30, 2014

I stayed there for two nights over a weekend. We had two double rooms (one of which for single use) with sea view pre-paid and confirmed directly from the hotel. Even though the room was pre-paid, we informed the hotel we would have been there at around midnight. No problem, they said. Upon arrival, the guy at the reception checks... More 

Helpful?
3 Thank CannaLucente
GrandHotelDelfino, Responsabile reception at Mercure Delfino Taranto, responded to this review

Dear Guest, Thank you for the time spent for your review. We are sorry to read that you were not fully satisfied of your stay at our hotel. Please accept our sincere apologies for any inconvenience caused by a busy day. Concerning the negative notes of your review, we would like to point out as follows: As first, we would... More 

UK
Level Contributor
135 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 stars Reviewed February 3, 2014

I stayed here for a week on business. The rooms and shower rooms are tired and very dated. Key points as follows: - Wi-Fi Internet in rooms VERY poor and glacially slow when / if it works. - Bar only open for 3 hours each evening. - No coffee maker and only water in room fridge. - Only Italian language... More 

Helpful?
1 Thank buzzthecat
GrandHotelDelfino, Responsabile reception at Mercure Delfino Taranto, responded to this review

Thank you for taking time to tell us about your stay at the Mercure. We are very disappointed to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience occurred during your stay with us. Concerning the wifi quality signal, we’d like to inform you that we are currently working to improve it.... More 

UK
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 29, 2014

Having stayed in this hotel with a large number of rooms booked for conference delegates I can only say that this hotel was a disappointment. The rooms are tied and cramped, the support for the business traveler is poor, e.g. the was only one electric socket in the room and you had to move the desk to find it. Don't... More 

Helpful?
1 Thank Denmead65
GrandHotelDelfino, Responsabile relazioni pubbliche at Mercure Delfino Taranto, responded to this review

Thank you for taking time to tell us about your stay at the Mercure. We are very disappointed to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience occurred during your stay with us. Concerning the wifi quality signal, we’d like to inform you that we are currently working to improve it.... More 

Norfolk, Virginia
Level Contributor
75 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed October 30, 2013 via mobile

Pretty average for this brand. Staff were friendly and efficient but room small and dated. No coffee makings, variable electrics and lights and poor water pressure. Small bar shuts early; quite surprised if you want a drink after 9pm. Location is fine but non sea view rooms suffer traffic noise. Mercure should be better than this.

Helpful?
Thank Graham S
Questions? Get answers from hotel staff and past guests. Ask a question

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