This hotel is to be avoided. I stayed there while on a business trip last week. In summary: The location is poor. The food is awful. The fruit juices at breakfast are heavily dilluted. The kettles containing the coffee are not safe and one exploaded on a guest and hot coffee spilled all over them. The staff did nothing. Avoid... more

We had a nice stay here. The rooms were clean and nice and there was real air-conditioning. The staff were wonderful, kind and helpful. The front desk staff is excellent and knowledgeable. We had breakfast included in our stay and it was nice. If breakfast is not included it becomes very expensive. The mini-bar is expensive as well. The restaurant... more

Find somewhere else to stay in this pretty city. Stayed here 2 nights as part of a bicycle tour. I would never stay there again. There are problems with this hotel. Outside is run down and garden closed. From a walk along the road at night, it appears to be in a red light area. It is a mile from... more

This is an excellent modern hotel. We had a very comfortable, big, air-conditioned room on the sixth floor with fine views over the city. The en-suite bathroom was also good, the only criticism being that the shower was over the bath. The hotel lift is quite small. There is an underground garage. The Buffet Breakfast was very good. more

We were booked by travel agent associated with Girolibero and stayed two nights in two different rooms in the beginning and at the end of our biking trip in Veneto. Hotel has a modern style and it very clean and comfortable to sleep in but it is rather faceless and not at all appealing if you travel for vacations or... more

My excitement about staying @ a 4 star hotel ended at check-in. Never in all my years of travel (military, professional and personal) have I (our group) experienced such rudeness. The Room Manager's attitude continued throughout our 3 day stay. The final insult was the manner in which our group was addressed when informing the hotel of our need for... more

Rude staff, rooms were filthy. In the middle of the red light district as hookers were lining the street outside, which was quite an embarassment to me for my family. Advise staying clear of this Italian version of Motel 6. more

Hotel has a great interior appearance. However, the group I was traveling with had problems with the staff manager. Our group originally planned to stay for 4 nights but on the second day we found out we had to leave a day earlier because of changes in our travel itinerary. Even though we gave 48 hours notice (only 24 hours... more

We arrived at the hotel all excited to be back in Vicenza Italy and from the time that we entered the lobby of the hotel we noticed that the staff was not very friendly. We checked in and went to the hotel room only to find that we had two single beds. I asked the manager if he could put... more