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Hotel Mastino

Hotel website
Corso Porta Nuova, 16, 37122 Verona, Italy
Special Rate
€95 (EUR)
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1 room 1 guest
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Hotel Mastino
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705 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (169)
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Manningtree, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

One night stopover, easy parking you have to pay for in the underground car park opposite, limited parking at the hotel. You can pull-up in a space in front of the hotel to unload and porter will help. Perfect location for near the arena and the old town. Quiet with double glazed windows closed. Our room was small and dated... More 

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Richmond, United Kingdom
Level Contributor
69 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 2.nights during the opera season, (busy time in Verona!) The room was large and clean with a large, comfortable bed. I booked a standard room, so our view from the window consisted of the walls of other buildings, which meant the we had the curtains closed the whole time we were there - making... More 

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London
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in a great location within walking distance from the main train station and Piazza Bra and the Arena where the opera is. Our room was on the tight/small side and rather basic. However the bathroom had a great powerful shower, but there was a slight smell of drains. The room had good air conditioning and even overlooking... More 

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Edoardo C, Responsabile relazioni con la clientela at Hotel Mastino, responded to this review

Dear Anna, Thank you for sharing your point of view on our hotel. We are happy to read you liked the shower, not so happy to know you were disappointed by our breakfast. The most part of the products you see in our breakfast table is handmade, not industrial. As far as our juices are concerned, we will try to... More 

Nova Gorica, Slovenia
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 26, 2015

Or at least my room was. Average-sized, but comfortable and practical with lovely furnishing (with a baldachin over the bed). Breakfast was delicious, and the ambiance lovely. It might not be the cheapest hotel in Verona, but the location is just perfect. At a walking distance from the Verona Porta Nuova train station, and a stone-throw away from the Verona... More 

Was this review helpful? Yes 1
Edoardo C, Responsabile relazioni con la clientela at Hotel Mastino, responded to this review

Dear guest, thank you for your kind review. We are happy you enjoyed your room and your staying in our hotel. Glad to know you apreciated our service. We hope you can come back to Verona very soon. Giulia Hotel staff More 

Ripon, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2015

A very clean and well-run hotel with large rooms, quiet nights and good breakfasts. Close to the Arena and the old town. The staff were helpful and overall the hotel was a pleasant surprise. Easy to find with parking nearby. Air conditioning was brilliant.

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Edoardo C, Responsabile relazioni con la clientela at Hotel Mastino, responded to this review

Dear Martin, thank you for your kind review. We are glad you enjoyed your stay at hotel Mastino and hope to see you again and welcome you as our guest. Giulia Hotel Mastino More 

London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 19, 2015

We booked one of their apartments which turned out to be quite a way from the hotel near to the river (a map on the website would have been useful) so we didn't use any hotel facilities such as the bar etc. It was in an old building but newly decorated, well appointed and very clean. So far, so good.... More 

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Edoardo C, Responsabile relazioni con la clientela at Hotel Mastino, responded to this review

Dear guest, thank you for sharing your rate to our aoaprtments services. We apologyze for not succeding in solving your air conditioning problem. We will signal it to the management, trying to fix it once for all. We hope to have you as our guests again, every time of the year. Giulia Hotel staff More 

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Whickham, United Kingdom
1 review
4 of 5 stars Reviewed July 17, 2015

Stayed at this hotel in June 15 great location, very close to Arena. Hotel staff were very helpful. Breakfast was a little hectic, but food was ok. Room was an average size and very comfortable. I would throughly recommend this Hotel

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Edoardo C, Responsabile relazioni con la clientela at Hotel Mastino, responded to this review

Dear Gary, thank you for reviewing our hotel. We are happy to know your stay was good and hope to welcome you again very soon Giulia Hotel staff More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2015

We didn't stay in the hotel but in fantastic self catering apartment (anex) 10 minute walk from the hotel, for a family of 6 persons. Superb location, just opposite the late thus having lake views, impeccably clean Apartment fully air conditioned. Absolutely flawless. Hats off to the management of the Mastino Hotel. Our Apartment was called Adige. 5 minutes away... More 

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Edoardo C, Responsabile relazioni con la clientela at Hotel Mastino, responded to this review

Dear Alexis, thank you for your kind review! We are happy you fully appreciated our Adige apartment and its services. Hope to have you again as our guest. Giulia Hotel staff More 

London, United Kingdom
Level Contributor
155 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed June 30, 2015

We booked our trip nine months ahead but even so our three first choices of hotel were already all fully booked during the opera festival, so we chose the Hotel Mastino purely on grounds of location. It is within spitting distance of the Porto Nuevo (entry to Piazza Bra - restaurants, sight-seeing buses) and a stone's throw from the Arena.... More 

Was this review helpful? Yes 1
Edoardo C, Responsabile relazioni con la clientela at Hotel Mastino, responded to this review

Dear guest, thank you for your long and detailed description of your experience and of the services of our hotel. They will help our future guests who will know what to expect. :) We are happy you had a good time in our hotel and we are sorry for your friend. If she didn't like her room, we could have... More 

Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed June 23, 2015

We stayed here after been double booked in another hotel. They were very friendly and the rooms clean and tidy. The room we had was slightly tight but the bathroom was good. Bed was comfortable and the bathroom towels and toiletries were good. Breakfast was basic but reasonable. The position was very good being close to the Arena.

Was this review helpful? Yes
Edoardo C, Responsabile relazioni con la clientela at Hotel Mastino, responded to this review

Dear Tom, thank you for sharing your personal experience in our hotel. We are happy you enjoyed your stay and hope you can come back soon to our hotel. Giulia - hotel staff More 

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