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Palazzo Victoria

#6 of 79 Hotels in Verona
Certificate of Excellence
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Via Adua 8, 37121 Verona, Italy
Special Rate
€480 (EUR)
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441 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winchester, England
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked this hotel for a three night stay for my husbands special birthday as it was the best 5 star on tripadvisor - some really good bits and others that were disappointing. Location couldn't be better close to the arena for the opera and the shops for retail therapy. Room - a very quiet room on the third floor however... More 

Was this review helpful? Yes
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Tilly, Thank you for taking the time to review your stay with us. Whilst we were pleased to read that you enjoyed the location of Palazzo Victoria and the room. Unfortunately we are located in the historic center and the owners of the buildings near the hotel may decide to do renovation work in time allowed by the municipality... More 

UK
Level Contributor
99 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a lovely hotel with lovely staff. From start to finish the service throughout was exemplary. My sister and I had come for the Opera's opening night and the performance was quite a spectacle. Hotel is very close to Arena and all major attractions which made our life easy, especially when Opera finished at 12.30 am!! I booked via... More 

Was this review helpful? Yes
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Gloucs, Thank you so much for staying with us and for your review on Trip Advisor. Our hotel does have a spectacular location - perhaps the best location in the city – walking distance to the Arena and the shopping district. The hotel is also a historic space which makes it very special. I am glad that you enjoyed... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in at the hotel for two night. The rooms are decent for 5* hotel. The staff is good. I found them very polite and helpful. Everything is at the level of a luxurious hotel but shower. We had a deluxe room and honestly we expected to have a proper shower cabin for the money we paid. To our... More 

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New Jersey
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I found this little gem on Tripadvisor! The rooms are beautiful and spacious. Large bathrooms, gorgeous little bar room, beautiful lounge, pool table and fabulous breakfasts which were included with your room. I might add that Verona was a very special place to visit, though the only problem was we didn't stay long enough!

Was this review helpful? Yes
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, We are honored that you spent some days with us and you enjoyed the location, the room, the services and the staff. We are glad to read that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Verona. Best regards, Giusy Loro General Manager More 

Dorking
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel, so quick and easy to get to from gatwick. The staff were very helpful and friendly, the room was spacious with a good view of the streets below. The breakfast was perfect with so much to choose from, juices, cereals, pastries, fresh fruit, cooked meals or cold with lots of Italian delicacies. We thoughly enjoyed our stay... More 

Was this review helpful? Yes
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guests, We are pleased that you enjoyed the location, our hotel and services and we wish to have you with us soon again. Yours sincerely, Giusy Loro General Manager More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were pleasantly surprised at the exceptional service, food and general quality of this hotel. It's location makes it a perfect base if your here in opera season I've also found the reception staff excellent contrary to previous posts - guessing this is something they've sorted, they literally managed our entire stay here in Verona, we would've been lost without... More 

Was this review helpful? Yes
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear guest, Thank you for taking the time to share your comments with us. We are honored you have chosen the Palazzo Victoria and we are extremely delighted that you had a wonderful stay. We are glad you enjoyed the Veronese experience with us and we are looking forward to welcome you back. With regards, Giusy Loro General Manager More 

New York City, New York
Level Contributor
49 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We decided on a two day stay in Verona to end our vacation, and are so glad we did. It was a surprisingly beautiful and romantic city with a kind of hip aura despite its ancient pedigree. One can easily wander through the streets of this small city, sit in the various beautiful and silent churches, drink spritzes at cafes,... More 

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SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Imabroadw, Thank you for taking the time to review our hotel. Your kind words about our catering staff will be shared. Your concerns regarding our prompt service and efficiency at breakfast has been passed on to our restaurant manager. I am very pleased to hear that you enjoyed the stay at Palazzo Victoria. We look forward to welcoming you... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

At check in. ..told of an evacuation of the city the following day. Clearly not the Hotels fault but two of the reception staff couldn't have been less helpful. After several minutes of extracting from them as to where we could go...we made our way to a day spa in a nearby city. We were offered a lunch pack which... More 

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Long Island, New York
Level Contributor
110 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a few stays on business trips almost two years ago... this was the first pleasure visit with my wife. I received a warm welcome back and my wife was delighted to share the some of pleasures I told her about from my past visits. Verona is truly a beautiful city. Great for business and wonderful for lovers. The Palazzo... More 

Was this review helpful? Yes 1
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear guest, we are very glad that you spent an excellent journey with us and you appreciated our location and all our services. We look forward to welcome you back on your next visit to Verona. Yours sincerely, Giusy Loro General Manager More 

London, United Kingdom
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let me start by being positive. All the staff were good and some were really marvellous: housekeeper and breakfast lady for instance. Wifi was temperamental but they arranged a guy to sort it out and eventually it zipped along. Breakfast was fantastic ! The room was an upgrade and so we must be grateful. Firstly it was deliciously quiet. The... More 

Was this review helpful? Yes 1
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Sir, Dear Madame, We would like to thank you for taking the time to write your feedback on Trip Advisor about your recent experience at Palazzo Victoria. We are first of all very happy to hear you enjoyed the upgrade and the staff service during your stay. The Palazzo Victoria is part of a Roman palace with lots of... More 

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