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Palazzo Victoria

#10 of 79 Hotels in Verona
Certificate of Excellence
Hotel website
Via Adua 8, 37121 Verona, Italy
Special Rate
€480 (EUR)
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1 room 1 guest
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474 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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    (474)
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    (109)
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    (175)
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Brasov, Romania
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I would like to start saying that the hotel its situated in the central part of Verona next to all main squares and attractions. Inside very clean and nice friendly staff, they have also a nice restaurant which is Borsari 36 very fine dining restaurant. You can also have drinks at the bar which is nicely equipped with pool table... More 

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Florida
Level Contributor
486 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
5 of 5 stars Reviewed 1 week ago

Housed in a historical palazzo but updated with a modern decor, this is the place to stay if you want to be more than satisfied. The location is prime as it is close to everything in the old town---easy walking distance. Checkin was fast and efficient---bellman/valet took immediate charge of car and luggage and handled them quickly. Strongly suggest valeting... More 

Was this review helpful? Yes
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guests, Thank you for your great review following your visit to Verona and to Palazzo Victoria. I am thrilled that you had such a memorable return visit and I am delighted to learn that you had a wonderful experience and enjoyed the convenient location of the hotel and the highly personalized service delivered by our proud service ambassadors. I... More 

Derby, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Even though I am not a big fan of 'old-luxury' properties, this hotel has a sophisticated charm which you can feel when entering the room and then looking down the narrow street from the window, packed with people and full of lights/life. Just a few minutes walk away from a nice square and the Arena.

Was this review helpful? Yes
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guests, Thank you very much for the great review! It is always a pleasure to get feedback from our guests and it is very rewarding to read that we really made the difference in your case! I hope to see you again very soon. Warm Regards, Giusy Loro General Manager More 

Canada
Level Contributor
283 reviews
234 hotel reviews
common_n_hotel_reviews_1bd8 289 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very pleasant hotel, located in a quiet area but very much in the center of things if you want to walk around and explore downtown Verona. It is a low-key luxury hotel - very nice in all respects, no complaints. Not sure who owns or operates it, I didn't recognize the brand. Excellent breakfast in the morning.

Was this review helpful? Yes
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, Your incredible review means so much to us all. We hope your travels bring you back to Verona and Palazzo Victoria's soon. With all our good wishes, Giusy Loro General Manager More 

Zug, Switzerland
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The four of us stayed at the Palazzo Victoria to go see the opera in Verona. The hotel is very nice, clean, modern and very centrally situated. We had deluxe rooms that are very spacious, with wooden floors and large bathrooms with a shower and bath tube. The hotel also has two good restaurants, a bar, a billiard room, a... More 

Was this review helpful? Yes
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, We were pleased to learn that overall you enjoyed your most recent stay but we must apologise for the lack of warm welcome from all our staff. Our Ambassadors are highly skilful and wonderful individuals who give their hearts and souls every day to create memorable experiences. We look after thousands of guests, many of them for many... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel for a stay over the weekend and was shocked to be attacked by bed bugs before sleep. I was shocked to experience this in a five star hotel!! I felt like I was staying at a motel!!! Very bad experience with this hotel and I don't recommend anyone to stay at this hotel!!!!! I went back... More 

Was this review helpful? Yes 1
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, Thank you very much for your comments and for choosing to stay at Palazzo Victoria, I am terribly sorry to hear that you were not completely satisfied with your stay. Unfortunately the window of your room was left open and with the exceptionally warm weather we've had this summer some mosquitoes had entered into your room. On your... More 

Jamestown St Helena
Level Contributor
108 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at Palazzo Victoria with friends when visiting the opera at Verona. It was just ideal. Centrally located and a walking distance from shops, an abundance of restaurants and the opera arena. The building was interestingly old and the interior was surprisingly modern and very well and sympathetically remodelled. The bedrooms were comfortable and well appointed. The breakfast... More 

Was this review helpful? Yes 1
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, Many thanks for the lovely review posted recently and for taking the time to share your experience with us. I was delighted to read your kind and wide ranging comments about the service and facilities here at the Hotel. We hope to have the privilege of welcoming you back to stay with us again and that your visit... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Verona was the location of choice for our wedding anniversary. My wife and I have felt for long time that it's worth paying a little more to stay in highly recommended hotels as getting it wrong can have a big, negative effect on the overall holiday as we have found out in the past! Unfortunately it didn't work that way... More 

Was this review helpful? Yes 2
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay with us. We continue to invest extensively into the restoration and upkeep of this beautiful hotel and all the issues you mentioned are gradually being addressed as we go through this respectful modernisation. Please know, your feedback will be shared with the appropriate managers... More 

UK
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Palazzo Victoria was a very pleasant surprise. Located close to the Arena if you are seeing the opera and the main shopping district, it is a little oasis within the city. We arrived on a Thursday and ate at the hotel in the courtyard. The live music (two brothers I believe) was absolutely fantastic, as was the food. The bar... More 

Was this review helpful? Yes
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, Many thanks for the lovely review posted recently following your recent stay. We really do appreciate you taking the time and trouble to post it and thank you for your kind comments. Whether our guests are in Verona for business or pleasure, we take pride here at Palazzo Victoria in personalising your stay to make whatever the occasion,... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

We love the simplicity and elegance of this hotel. When entering the lobby, the fresh smell of ginger and lemon comforts you. The rooms are elegantly decorated and the bar its just amazing. Ideally located for visitors of the arena and shopping-addicts. Will come back

Was this review helpful? Yes
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, Many thanks for such a glowing review posted recently and for taking the time to share your experience with us. Myself and the team at Palazzo Victoria take great pride in attempting to recognise our guests varying needs and personalising their stay with us, in turn, creating a truly memorable experience. We look forward to welcoming you back... More 

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