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Palazzo Victoria

#9 of 79 Hotels in Verona
Certificate of Excellence
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Via Adua 8, 37121 Verona, Italy
Special Rate
€480 (EUR)
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457 Reviews from our TripAdvisor Community

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Traveler rating
    315
    103
    27
    7
    5
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44
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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    (457)
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    (109)
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Moscow, Russia
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel in the heart of old Verona close to key sites. Very attentive staff ready to help you with any requests. Recognize you when you come back. Rooms are arty full of nice details. They are quite spacious, comfortable and rather tranquil. Fully equipped big bath. Breakfast is of high quality, with great variety of food and drinks to... More 

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Carlow, Ireland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for a few days last week. The hotel's location is excellent, right next to the Porta Bosari and a very short walk in either direction to Piazzas Bra and Elbe. We had a standard room (delux) on the third floor which was near the lift but not so near that there was noise. The... More 

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New York City, New York
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were in Verona for the annual Music festival and this hotel is a 5 minute walk from the 1AD Roman Amphitheatre where the operas are held. The reception and restaurant staff were all very helpful and cheery, and they immediately recorded our car's license number with the authorities so we would not get a ticket driving in the Limited... More 

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SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, Thank you for your useful review. Palazzo Victoria has been constructed inside a roman Domus, with visible roman ruins and mediaeval frescoes; our uniqueness is that we do not have a room like the other and that you can have a bathroom bigger than the room. We are protected by the fine arts of Rome and nothing can... More 

UK
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is indeed very close to the Arena (just 5 - 10 minutes on foot) and to most other places that you might wish to visit in the city and it has plenty of endearing qualities but it is difficult to fathom why it merits a 5 star rating. Nevertheless, we had a mostly pleasant week here overall in... More 

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SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, We thank you again for choosing our Hotel and for your nice review! We are pleased that you were satisfied with your stay and service and rest assured that all your comments, very useful for us, will be taken into consideration in order to always improve our offer. We do hope to have the opportunity to welcome you... More 

Cologne, Germany
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

most reviews are about the design mix (old palazzo - new furniture). In the room 327?) we had we couldn't see how old and new was combined anyhow. It was a modern interieur, and and historic hallway. After so many reviews about the design approach I have to admit that I expected a bit more. Its not what you would... More 

Was this review helpful? Yes 1
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, Thank you very much for taking time to share your experience with us. We are sorry if the Hotel was not totally up to your expectations but happy that you appreciated the service and the staff. Should you come back to Verona we would have the opportunity to welcome you again and be sure that your stay will... More 

Sevenoaks, United Kingdom
Level Contributor
436 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
5 of 5 stars Reviewed 1 week ago

A three night trip with my mother to see two Operas. I contacted the hotel well in advance and booked a twin room. It was large and spacious with a fab jacuzzi in the bathroom and an enormous sink. The room was clean and modern with a hint of old, lovely. The hotel was in a very central location just... More 

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London
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We only stayed one night, which normally doesn't warrant a review, but I have to vent – this place offends any basic sense of taste and reasonableness. We visited in June, when Verona hotel prices are probably at their steepest. But this was just off the scale. A Deluxe Double for nearly €500. I was slightly suspicious at the price... More 

Was this review helpful? Yes 1
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, We were sincerely concerned to read that your overall experience at Palazzo Victoria was such a disappointment. Thank you for bringing these issues to our attention. I wish there was something we could have done for you while you were here to make your experience more memorable in the positive, as there is much we can do to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights during a visit to the opera, Tosca. We stayed in room 365 a standard room. It was too small for our needs. We had a lot of luggage as this was a stopover for a trip to Venice and later the Orient Express. Anyway back to the room, too small we had to hang suites... More 

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London, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms are spacious, possess great Old World charm, but have modernised and have all conveniences. Bathrooms are a beautiful marble and have cold/hot water and the tub has power jets for a jacuzzi experience. The Staff are cordial, competent and very assisting as is the restaurant Staff and the Chef really is a gem, so try Borsari 36, which has... More 

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SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear guest, thank you for sharing your nice comments with us. We are delighted that you enjoyed our hotel, the staff and fabulous cuisine at Borsari36 Restaurant. Reading your comments encourage us to continue our daily mission to strive to improve every day our service level. We look forward to welcoming you back soon to the Palazzo Victoria. Giusy Loro... More 

London, United Kingdom
Level Contributor
158 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lovely staff, and the hotel in almost every way was an enjoyable experience for us, However, our room was dirty, dust and long-term grime everywhere, especially behind the bed, on most surfaces, and the bathroom. The milk sachets in our minibar were grimy and had expired seven (!) months before. Poor housekeeping, visible also on the bannisters of the main... More 

Was this review helpful? Yes
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this review

Dear Guest, Thank you for taking the time for letting us have your constructive feedback on your recent visit, although we were sorry to hear that some aspects of your stay did not entirely meet your expectations. At Palazzo Victoria all Team Members are passionate about delivering first class service even though your disappointment show up that we are not... More 

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