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BEST WESTERN Hotel Firenze

#7 of 78 Hotels in Verona
Certificate of Excellence
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Corso Porta Nuova 88, 37122, Verona, Italy
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1 room 1 adult
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BEST WESTERN Hotel Firenze
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922 Reviews from our TripAdvisor Community

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Moscow, Russia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good hotel, nice location - very close to the train station, just 5-7 min walking - convenient for those who travel further by train as we did. Rooms are clean and nice, reception is very friendly and helpful. BUT this hotel does not have king size beds - all beds are twin beds put together - inconvenient if you travel... More 

Helpful?
Thank Филипп К
sweden
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Perfect place to sleep at They had great rooms and friendly staff There was a little bar in the lobby that had a great guy working in the evening There was perfect service Verona was a great place to visit and it was not so far away to the old town from the hotel I definitely can recommend this hotel

Helpful?
Thank rojoSweden
London
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel, I'd definitely stay again. Pros; - good breakfast - spacious, modern rooms - spotlessly clean - quiet - helpful staff - good location near the station and only 15 mins walk into the main attractions - good wifi Cons; - could have been closer to the historic centre but would then have cost more

Helpful?
1 Thank lenrichman
1 review
4 of 5 stars Reviewed 4 weeks ago

Very polite staff. Friendly bartender who chatted with me and tolerated my poor Italian (even though his English was almost certainly better than my Italian). Everything in the room was fine except room was too warm even with heat off all day. Had to open windows occasionally to cool down for my comfort but then street noise and dirty air... More 

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Thank Oscar A
Belo Horizonte, MG
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed January 6, 2016

I made a reservation almost a year before the check in. Nevertheless, one month before the trip I was informed by Expedia that the hotel was overbooked. They´ve got us transferred to another Hotel. I would not recommed this hotel.

Helpful?
Thank ricik
PaoloSergioCucini, Direttore at BEST WESTERN Hotel Firenze, responded to this review

Dear Sirs, we apologize for what happened, nevertheless we would like to underline that we were not overbooked and that is not the reason you were rebooked in another hotel. This year, in september, the management decided to close the hotel during Christmas time for refurbishment. At this point we contacted expedia, which you booked through, in september: 3months before... More 

Ellenville, New York
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed December 18, 2015

Walked from train station to hotel. Hotel reception staff was very good about not making us wait too long to get into our room. Clean room and very good breakfast. Within walking distance of sites. Well lit area and very safe.

Helpful?
Thank dinek
Stratford Upon Avon
Level Contributor
135 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed December 13, 2015

We stayed here for one night having stayed at the Sogno di Giulietta for the previous 3 nights. This wasn't as good as that hotel, but it was also a lot cheaper! Our room was a small double room. It was very comfortable and well equipped but it would have felt cramped if we had stayed there for more than... More 

Helpful?
Thank Mont1e
Meerut
Level Contributor
183 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
4 of 5 stars Reviewed November 26, 2015

Despite this Best Western Hotel labelled as a hotel it was more a B&B. The hotel does not have a restaurant but does provide a buffet breakfast. It is located close to the Verona Porta Nuova railway station. We actually walked the distance dragging our luggage with us when we checked in but decided to take a taxi to pick... More 

Helpful?
Thank tjjohn
Patras, Greece
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 18, 2015 via mobile

Stayed for 5 nights with my wife. We had an apartment next to the hotel on the 4th floor and it was brand new, cozy with everything you would expect from a Best Western hotel. Very clean and tidy, quiet both from street traffic and from rooms next door, good and firm matrices and good wifi coverage (free of charge).... More 

Helpful?
Thank Nick_Kosmatos
Tucson
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 16, 2015

Because we were staying 6 nights we wanted a king size bed which put us in a real apartment in the annex building. We had a very firm bed but also a kitchenette, table, sofa, 2 tvs and a patio with a table and chairs. The shower also had a "Turkish bath" option which was great when the rooms were... More 

Helpful?
Thank Pepper-free
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