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Hotel Marco Polo

Via San Antonio 21, 37122 Verona, Italy
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Hotel Marco Polo
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353 Reviews from our TripAdvisor Community

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Traveler rating
    109
    168
    47
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    17
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28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here the first day we arrived in Italy, in Verona. This hotel is located outside the wall of Verona. Check in took long time, had difficulties communicating with staff. Room was standard. But breakfast was very minimum. The next day we planned to prolong our stay but check in staff was absolutely rude that we canceled our stay.... More 

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London, United Kingdom
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Loved this hotel, everything is in walking distance, nice service and the rooms where so big and lovely decore. Staff where so helpful and so many nice places to eat round the corner. The spa is so nice, but i do think guest should be allowed to use it for free. This boutique hotel is small tucked on a side... More 

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Edoardo C, Responsabile relazioni con la clientela at Hotel Marco Polo, responded to this review

Dear Kerry, thank you for your kind review! We are glad you enjoyed your stay in our hotel and appreciated the level of service our staff provided to you, We hope to have you as our guests as soon as possible! Giulia Hotel staff More 

Baja California, Mexico
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel in May thru Expedia. When we arrived our room was cancelled due to our credit card being compromised and we had to cancel it 4 days prior to leaving for Italy. The hotel was fully booked so they gave us the option to stay in an apartment for the same price as our room. The apartment... More 

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Edoardo C, Responsabile relazioni con la clientela at Hotel Marco Polo, responded to this review

Dear guest, thank you for reviewing us on Tripadvisor. You are a very fun couple and it was a pleasure to have you as our guests. Thank you for your patience and kindness that never have to be taken for granted in our job. We are very happy that, inspite of everything, you enjoyed your stay and apreciated our efforts... More 

Salzburg, Austria
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

for our first night we stayed in a room on the ground floor close to reception, elevator and stairs which was a quite noisy experience. 2nd night we moved up to 2nd floor, slightly better but these rooms are either small, bathrooms are mini, no cozy feeling at all. Functional and that's pretty much it... Breakfast room is in the... More 

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Edoardo C, Responsabile relazioni pubbliche at Hotel Marco Polo, responded to this review

Dear guest, thank you for expressing your point of view on Marco Polo hotel. We are sorry you didn't enjoy your stay, maybe even because the hotel was kind of full in those days. I hope you could come back and visit us. We will give it all to improve our service and make you satisfied. Giulia Hotel staff More 

Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed June 23, 2015

Arrived all excited for a lovely weekend to find we are double booked and as we arrived later in the day our room was gone. On their side was the fact that they had found us another hotel but the room we got was a little pokey. Not the situation for anyone starting a romantic long weekend away! Don't arrive... More 

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Edoardo C, Responsabile relazioni con la clientela at Hotel Marco Polo, responded to this review

Dear Tom, thank you for your review. We are very sorry for what you experienced and lament the fact you couldn't be our guest. Nonetheless, we immediately rearrange your stay in a hotel of the same cathegory, offering exactky the same services that you would have enjoyed in our hotel. Moreover the other hotel was even closer to the city... More 

Muscat, Oman
Level Contributor
186 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

this boutique hotel is small tucked on a side street off the main road. It is 5 minutes walk from Piazza Bra but far enough from all the noise. The staff are very nice and helpful especially the girl who works during day time. The rooms are big enough designed with iron cast bed which was comfortable and the a... More 

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Trescore Balneario, Italy
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 20, 2015 via mobile

Spent a weekend with 8 British colleagues/customers. The hotel is fine, rooms are clean and have a nice style. We slept in the dependance (Gallery room) 50 mt from main hotel. Breakfast is ok, but the best is the location, 5 min walking from the Arena. Easy to reachby car (10 min from the exit) and 8 €by taxi from... More 

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London, United Kingdom
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 10, 2015

This is a lovely little hotel within a short walking distance of all the attractions of Verona. On a side street just a little way from Piazza Bra and the Arena. We had rooms in the annexe across the road from the main hotel where there is a Spa. Our rooms were modern, exceptionally clean and comfortable. Bathrooms are great,... More 

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Sussex, England
Level Contributor
502 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
4 of 5 stars Reviewed April 3, 2015

Just a few minutes walk from the Arena, but outside the area in which parking permits are needed, making it very convenient. The hotel has its own parking, and is pet friendly, but does NOT have a pool, which the trip adviser listing says it does Very good breakfast included in the price, and they were happy with the dog... More 

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derby
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 2, 2015

The Marco Polo hotel is located just 200 yards away from the Verona Arena,which is opposite the superb crescent of restaurants and bars known as the Piazza Bra.For anyone who has problems walking Verona is perfect as it has a small central area,again with plenty of shops,restaurants and bars.Electric bikes can be hired alongside the park at Piazza Bra,again perfect... More 

Was this review helpful? Yes 2
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