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All 382 Venice hotels

Hotel Palazzo Stern

4.0 of 5 Hotel   |   Dorsoduro 2792-2794/A-2792/B, 30123 Venice, Italy (Dorsoduro)
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95%
Ranked #11 of 382 Hotels in Venice
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Lois S
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1,077 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Palm Springs, California
Top Contributor
206 reviews 206 reviews
51 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

What a disappointment this place was. I had high hopes given the location and the description but reality trumps expectation. I experienced two rooms here - one a regular room. It was fine, a decent size for a European hotel.If you craned your neck you could see a tiny bit of the Grand Canal. The bathroom was large with a... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is beautiful, the location is ideal and the staff the best in Venice. Philipe, Fabio and Manuel were so helpful. We had train ticket and airline issues and they went above and beyond to help with phone calls and email issues . The breakfast they offer is first class. My husband & I really enjoyed their fresh coffee.... More

Was this review helpful? Yes 1
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay and I look forward to welcome you again here in Venice. Warmest regards, Roberto More

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Palazzo Stern is a beautiful hotel in a perfect location, an ideal base from which to explore Venice. My husband, two children and I have stayed there twice, once in a large family room overlooking the Grand Canal, later in two separate, adjacent rooms with views over the courtyard and Dorsoduro. The terrace where we had breakfast in summer... More

Was this review helpful? Yes 2
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us! And I'm happy you enjoyed the free boat ride to Piazzale Roma. That's one of the exclusive services we reserve to all those who book directly with us. If you book directly you can be also eligible to a free upgrade if a better... More

Crete, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I celebrated our 20 year anniversary and my 55th birthday at this charming and beautiful Hotel Palazzo Stern. We absolutely loved this hotel! This hotel is ideally situated on the Grand Canal and the staff was the best I have ever dealt in all of my travels. My pre-vacation inquiries with this hotel via email, corresponding with... More

Was this review helpful? Yes 7
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review

Buongiorno! What a wonderful review! I'm happy you enjoyed your stay with us and I look forward to welcome you again here in Venice. Have a great day! Roberto More

Texas
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an incredible hotel! It is on the canal, maybe 200 meters from the Accademia Bridge, so fantastic location (hint: make sure you get off at the vaparetto stop BEFORE that bridge, as it is hard to lug your bags back with the bridges in the way). We were graciously upgraded to a junior suite on the second floor... More

Was this review helpful? Yes 3
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review

Buongiorno! Thank you for your very nice review! I'm happy you appreciated the free upgrade. Please remember that all those who book directly with us are eligible for a free upgrade at the arrival if the room is available!!! I look forward to welcome you again here in Venice, have a great day! Roberto More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice, extremely friendly service, clean comfortable rooms. Near major attractions. Best gondola near by just behind the hotel. Complimentary breakfast . Purchase the ACTV water bus tickets. Walking behind the hotel will get you to several restaurants and also to the bridge over the grand canal towards the Rialto bridge and saint marks. St marks was with in 30... More

Was this review helpful? Yes 2
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us! I look forward to welcome you again here in Venice. Warmest regards, Roberto More

London
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel and all the reviews were true. Absolutely fantastic hotel. Staff couldn't do enough for you. The room was divine. Would definitely return to the Hotel. Views on the Grand Canal from the room and the terrace were superb.

Was this review helpful? Yes 3
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review

Thanks a lot for this great review! I'm happy you enjoyed your stay and I look forward to welcome you again here in Venice. Have a great day! Roberto More

Edegem, Belgium
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I had a wonderful stay at Palazzo Stern to celebrate our 20th wedding anniversary together with our two daughters (10 and 17). Already in the first e-mail exchanges we experienced the warm and friendly welcome of Palazzo Stern. For our arrival we used the complimentary water-taxi-ride to arrive "in style" at Palazzo Stern. We had a quad... More

Was this review helpful? Yes 2
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review

Buongiorno! Thank you for your very kind review, I'm happy you enjoyed your stay with us! I look forward to welcome you again here in Venice, have a great day! Roberto More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A truly lovely experience, friendly helpful and courteous staff. A perfect location for watching activities on the grand canal. We walked to all the main attractions within the city but enjoyed the relative peace and quiet of this special location. Although we didn't try it, fellow travelers gave extremely good feedback of the sister restaurant which is mentioned at reception.... More

Was this review helpful? Yes 3
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay and I look forward to welcome you again here in Venice. Have a great day! Roberto More

Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We checked in to the Palazzo Stern for our first visit to Venice. The Waterbury from the airport was hot and stuffy but on arriving at the Ca'rezzonico stop through hotel is right there. The welcome was very pleasant but the hotel decor is quite stunning. The breakfast on the front veranda over looking the Grand canal is ok but... More

Was this review helpful? Yes 1
Robertino3, Direttore at Hotel Palazzo Stern, responded to this review

BUongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us and I look forward to welcome you again here in Venice. Warmest regards, Roberto More

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Additional Information about Hotel Palazzo Stern

Address: Dorsoduro 2792-2794/A-2792/B, 30123 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Dorsoduro
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Palazzo Stern 4*
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Also Known As:
Palazzo Stern Hotel
Palazzo Stern Venice

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