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Hotel Dona Palace

4.0 of 5 San Marco 391, 30124 Venice, Italy
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Certificate of Excellence 2014
Hotel Dona Palace
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Hotel Dona Palace
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474 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Dona Palace
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West Des Moines, Iowa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 20, 2014

My wife and I had stayed at the Dona Palace a few years ago and had been pleased with our stay then. We decided to book the Dona Palace again along with the 3 other couples traveling with us for one night after disembarking from a cruise. Four of the others in our group had not previously been to Venice... More

Was this review helpful? Yes
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir, thank you so much for your custom, for your affection, for being one of our most valued return-guests! It is always a pleasure, for all of us, to meet you and take care of you while in town and at the Donà Palace! Mr. Raffaele is one of our most valued employee and we are pleased he took... More

Florida
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 17, 2014

Venice has broad panaromas like no city in the world. Then you turn off of the grand canal and you are in cozy little neighborhoods with small bridges over small canals. The Hotel Dona Palace is amazing in that it creates a very comfortable small-scale experience so close to large-scale Piaza San Marco. The canal that runs on one side... More

Was this review helpful? Yes 1
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

The Prince: thank you! Thank you for leaving a 5/5 comment about our nice 15th Century former noble palace. We are pleased to read that your stay was a pleasant one... or, perhaps, a "majestic' one, just to use your words. We hope you will consider visiting us again on your next trip to romantic Venice! Thanks again!! More

Beaufort, South Carolina
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 11, 2014

Just steps off Piaza San Marco this quaint little Hotel has a prime location. Our room was superb! Large and 4 windows, 3 of which looked out onto a main canal used by Gondoleirs ... singing was magical! Lovely courtyard and beautiful little breakfast area! All the staff is remarkably wells poken in English and very concerned with each guests... More

Was this review helpful? Yes 1
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Richard, thank you so much for the lovely review which we have just read. We are so pleased that you enjoyed your stay at the Donà Palace, appreciating our incredible location, your 'superb' bedroom (just to quote your very words!), our courtyard and the buffet-style breakfast ehich we serve on the noble floor of our palace and our staff.... More

Philadelphia, Pennsylvania
2 reviews
4 of 5 stars Reviewed September 4, 2014

Helpful, friendly staff. They allowed us to check-in to our room earlier than check-in time. We had a beautiful bedroom and sitting room overlooking the canal. Free Wi-fi. Just moments away from hundreds of shops and restaurants and gelatti shops and museums and San Marco Square. Darling little garden patio in the back where you can order drinks and watch... More

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, thank you so much for leaving a nice review about our Hotel Donà Palace! We were glad to read you found our staff helpful and friendly: we love pleasing our guest's requests and making him comfortable in our 15th Century palace. We also read you enjoyed the views from you bedroom, our complimentary wi-fi thoughout the hotel and... More

Philadelphia, Pennsylvania
Top Contributor
51 reviews 51 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 29, 2014

Quietly located on a tiny street a mere block from St. Marks Square, this small boutique hotel is exquisite, friendly, incredibly well located and a third of the price of the larger "famous name" hotels in this terribly expensive town. As accomodating as any hotel we've visited, they were helpful in providing an early check-in after a long overnight flight... More

Was this review helpful? Yes
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, thank you so much for quoting us 5/5 on Tripadvisor: the satisfaction of guests like you is our most important goal and we now seem to have it reached with you. We sincerely hope to welcome you again soon in the future! More

falls church va
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 25, 2014

This hotel is just steps away from St. Mark's Square. This would ordinarily be a plus, but we felt like we had to fight our way through the crowds each day to go out or come back in. The hotel is nice, with good staff and clean and very spacious rooms. It is very quiet with the windows closed. We... More

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Virginia, thanks for taking your time to write a review about yur stay at the Donà Palace! We are glad you appreciated our central location (San Marco's Square is less than 5 minutes walk away!), our good service and our clean rooms. We hope to have the pleasure of welcoming you again really soon! More

Senior Contributor
31 reviews 31 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 23, 2014

We had very high hopes arriving by water taxi onto the private jetty, which was the best welcome we've had to a city in a long time. Waiters at breakfast had great banter and went one step further by bringing tea to the room. Very close to San Marco Square which was great for coming home later. We had Rooms... More

Was this review helpful? Yes 1
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Scott, thank you so much for your review! We are pleased you enjoyed your stay at the Donà Palace, also experiencing the pleasure of arriving to our private landing-stage by water-taxi! So pleased to read you enjoyed our buffet-style breakfast, our central location, the jacuzzi on the rooftop of one of your rooms, and the complimentary ice-creams! Please note... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 23, 2014

I'll make my review short, sweet and to the point. PROS: - Professional, friendly staff; upgraded us to a suite right at check-in without us even asking - Beautiful, spacious, well designed room; beautiful bathroom - Great breakfast service; lots of choice and again professional hard working staff; also beautiful breakfast room - Great location; nice view outside the window... More

Was this review helpful? Yes 1
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, thank you so much for taking your time to leave a detailed review about our Donà Palace Hotel. Overall you seem to have enjoyed your stay with us, and we are very happy about it. We hope to have the pleasure of welcoming you again soon! More

Moonta, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2014

What a pleasant way to experience Venice,from the moment we arrived at this hidden gem after 20 hours of plane flights, the staff at front desk were more than helpful and attentive to our needs. We had two separate nights stays and we were upgraded on both occasions in two fabulous rooms, both well appointed and huge. Fantastic views of... More

Was this review helpful? Yes
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Madam, thank you so much for quoting us 5/5! We were very pleased to read that you had a pleasant experience with us: starting from our friendly Front Desk staff, to your complimentary upgrades, to the location (very central indeed!), to our free wi-fi everywhere. We hope to have the pleasure of welcoming you a third time... perhaps soon! More

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 4, 2014

The Dona Palace was ok. We had 2 rooms No,s 23 and 24. 23 is a junior suite, 2 king singles and 2 fold out doubles. Nice big room but furniture a little tired. 3 of us stayed in that room. No 24 was the royal suite. King bed and another small room with a day bed. also a nice... More

Was this review helpful? Yes
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, thank you so much for your nice review about our Donà Palace. We were pleased to read that you have overall enjoyed your stay in rooms 23 and 24 (two of our best and most spacious bedrooms). We are also glad that you had the chance to also appreciate our private motor-boat landing-stage, our bar terrace overlooking the... More

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Additional Information about Hotel Dona Palace

Address: San Marco 391, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Dona Palace 4*
Number of rooms: 27
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Also Known As:
Dona Palace Hotel

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