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All 381 Venice hotels

Hotel Dona Palace

4.0 of 5 Hotel   |   San Marco 391, 30124 Venice, Italy (San Marco)
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Hotel Dona Palace
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88%
Ranked #120 of 381 hotels in Venice
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
M-C-C-V2014 Sheffield, United Kingdom
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464 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Sheffield, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed three nights in March for a weekend and the hotel was lovely, reception staff were also nice. We were given a free upgrade to a lovely large room. Staff at breakfast were abrupt however not offensive. On check out, the hotel added 120 euros on our bill, which we had not spent after 5 mins of discussion this was... More

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New York City, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

Had an amazing stay at this hotel. We were upgraded to their version of the "penthouse" suite, an attic suite with a separate sitting room, private access to our own rooftop balcony and hot tub. Great service by the hotel staff. Key central location, walking distance to San Marco, Rialto Bridge and Doges Palace. Excellent restaurant recommendations from the front... More

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Stourbridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent attentive staff who go out of their way to please guests,this is a lovely period property tucked away just off St Marks square. We stayed on the fourth floor in a comfortable room with no intrusive noise. Fully recommend a stay at this hotel none of the standard corporate looks here. Thank you for a great stay.

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, thank you for taking time to leave a review about our Donà Palace. What a pleasure it was for us to read that you appreciated the service provided by our attentive staff and our very central location! We hope to have the pleasure of welcoming you again very soon! More

Pretoria, South Africa
1 review
4 of 5 stars Reviewed 4 weeks ago

THIS VENUE IS STUNNINGLY LOCATED HOWEVER EXTREMELY DIFFICULT TO FIND ON THE DIRECTIONS PROVIDED BY THE HOTEL. The breakfast is one of the best we had in Europe. The fridge in the room is not working at all! It is in a cupboard with no air circulation! I will definately recommend this Hotel!

Review collected in partnership with Galahotels.com

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, thank you so much for leaving a review about our Donà Palace here, in Tripadvisor. We are sorry you had difficulties in finding our hotel and we would like to recommend all of our potential guests that with a quick telephone call our staff can guide you to the hotel with much pleasure. We are sorry about your... More

MUNICH
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here as a couple for five nights in March 2014, room 31. The staff was very friendly and helpful, the cleanliness satisfying except for various housekeeping hairs left in the bathroom and once even on a pillow. There could be more space for clothes storage (drawers instead of hanging space) but our room was adequate for the two... More

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir or Madam, we would like to thank you for your nice comment about our Donà Palace. We are pleased you enjoyed your stay with us in room #31. Our staff is well trained to make our precious guests feel fine and comfortable, starting from the friendliness, helpfulness and, of course, cleanliness of the bedrooms. We read about the... More

Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

We stayed at this hotel for 2 nights in March 2014. We had two rooms booked, I had previously requested them be next to each other and on a higher floor and our request was met. We arrived 3 hours early for check in but our rooms were available. We had room 46 which was one of the few rooms... More

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Mr. Kevin, thank you very much for taking time and leaving a nice review on Tripadvisor. We are glad you enjoyed your bedrooms and that we did what we could to help you and make your stay a good experience. We then hope to have the pleasure to meet you again... always at the Donà Palace. Thanks again! More

Thorrington, United Kingdom
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 8, 2014

This hotel is in a central location, just outside St Marks square, perfect base to explore all that Venice has to offer. The hotel is in need of a lick of paint but the rooms are clean and the breakfast buffet was more than adequate. The concierge were helpful and happy to recommend restaurants to eat in.

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, thank you so much for leaving your review about the Donà Palace: we were pleased to read that you enjoyed your stay with us, appreciating our central location (we are a stone's throw from San Marco Square!), the cleanliness of you bedroom and our buffet-style breakfast. We wait and hope to welcome you again at our hotel soon... More

London
1 review
1 of 5 stars Reviewed February 28, 2014 via mobile

Front of house staff were very nice and helpful. Sadly Room 33 (Feb 25-27 2014) it was meant to be deluxe we doubt it really... Stains and cracks on ceiling, shabby bathroom mastic and holes in walls.( not even tea or coffee making facilities in the room)? At 0715 approx each morning the kitchen and catering team banged and crashed... More

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Selsey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2014

I stayed here with my niece for 4 nights in February. We had a lovely stay, the room was perfect with a view of the canal, a very nice bathroom, and very comfy beds. The position of the Hotel barely 3 minutes from St Mark's Square is superb, despite being so close to everything it was wonderfully quite inside the... More

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, thank you for leaving a nice review about our Donà Palace on Tripadvisor. We are really pleased you and your niece enjoyed your 4 nights stay with us! Like many other valued guests of ours you enjoyed our very central location, a nice room with a comfortable bed, our buffet-style breakfast and our service. We hope to welcome... More

Salisbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 22, 2014

We arrived for a four night break and were delighted to discover just how well located this hotel is - just a minute from St Marks square. We were upgraded on arrival from a junior to a full suite which included a spacious lobby, lounge, bathroom and bedroom. We looked forward each morning to the ample breakfast buffet and the... More

Was this review helpful? Yes 2
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, thank you for taking your time to leave such a wonderful review about our nice Hotel Donà Palace. We thank you, also, for choosing our hotel for your four nights break, enjoying this way our very central location (we are one stone's throw to San Marco's Square!) and an upgrade to a suite which is a real pleasure... More

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Additional Information about Hotel Dona Palace

Also Known As:
Dona Palace Hotel
Address: San Marco 391, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#58 Luxury Hotel in Venice
#91 Romantic Hotel in Venice
#159 Family Hotel in Venice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Dona Palace 4*
Reservation Options:
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