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All 382 Venice hotels

Hotel Dona Palace

4.0 of 5 Hotel   |   San Marco 391, 30124 Venice, Italy (San Marco)
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88%
Ranked #117 of 382 hotels in Venice
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Libbo58 Moonta, Australia
  • Overview
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443 people have reviewed this hotel

Traveler rating
    208
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See reviews for
70
257
17
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Moonta, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a pleasant way to experience Venice,from the moment we arrived at this hidden gem after 20 hours of plane flights, the staff at front desk were more than helpful and attentive to our needs. We had two separate nights stays and we were upgraded on both occasions in two fabulous rooms, both well appointed and huge. Fantastic views of... More

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Madam, thank you so much for quoting us 5/5! We were very pleased to read that you had a pleasant experience with us: starting from our friendly Front Desk staff, to your complimentary upgrades, to the location (very central indeed!), to our free wi-fi everywhere. We hope to have the pleasure of welcoming you a third time... perhaps soon! More

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The Dona Palace was ok. We had 2 rooms No,s 23 and 24. 23 is a junior suite, 2 king singles and 2 fold out doubles. Nice big room but furniture a little tired. 3 of us stayed in that room. No 24 was the royal suite. King bed and another small room with a day bed. also a nice... More

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, thank you so much for your nice review about our Donà Palace. We were pleased to read that you have overall enjoyed your stay in rooms 23 and 24 (two of our best and most spacious bedrooms). We are also glad that you had the chance to also appreciate our private motor-boat landing-stage, our bar terrace overlooking the... More

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Dona Palace is a very well located cozy hotel with very large, clean and comfortable rooms. Situated on the canal very close to San Marco square and walking distance to all attractions. The staff was very friendly and helpful when needed directions or advice on restaurants and tours. Highly recommend this beautiful boutique hotel. We will definatly go back.

Was this review helpful? Yes 1
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, thank you so much for the 5/5 review you have recently left on Tripadvisor! We are so pleased that you enjoyed our hotel, writing about the spaciousness of the room, its cleanliness, comfortability and, of course... our location! Our friendly staff is now looking forward to welcoming you again, hopefully soon! Thanks again. More

Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

A good little find with friendly helpful staff, an extra special mention goes to the gentleman whom served us breakfast the first two mornings - the best coffee we had found in weeks after travelling through Holland, Paris and the UK, our only regret that he was not working on our final morning to grab his name and thank him... More

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Jason, thank you so much for your 4/5 review and for the time you took to let us know what you think about your stay at the Donà Palace. We pleasurely read that you enjoyed our buffet-style breakfast and the service that over there was provided by Mr. Raffaele: he is in charge of the morning breakfast, infact. Actually,... More

1 review
4 of 5 stars Reviewed July 12, 2014

The Dona Palace is ideally situated just minutes from St. Mark's Square. We were warmly greeted on arrival and our deluxe room was upgraded to a junior suite overlooking the canal. The room was quite large (even by North American standards). Staff were very attentive, helpful. They made hotel reservations and arranged for transportation, although you could negotiate better fares... More

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Ron, what a pleasure reading the 4/5 review which you have left: afret the previous ones (1/5 and 3/5) it is so good to be appreciated and realize we did a good job. Like all of our guests you enjoyed the conveniencey of our location (we are one step's throw to San Marco's Square) and the friendlyness of our... More

Sydney, Australia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 2, 2014

Venice was the last destination in my trip to Italy and this was the poorest accommodation i stayed in. Rooms were small but probably normal size for most hotels. Carpet was shabby throughout and furniture dated. Staff were friendly though and recognised me -gave me a message I was waiting for when I walked in one time - even though... More

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donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Mr. Sterwart, thank you for leaving a review about our Donà Palace Hotel. First of all we would like to thank you that you chose us, among the many hotels which Venice can offer. We must say we are sorry you did not enjoy your room: we usually get very good reviews about them. However we do understand we... More

Oslo
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 29, 2014 via mobile

Booked a room here based on TA reviews But this hotel is not Nice. Small rooms, no water in the minibar, and the rooms are small and have very noisy AC. The reception gave me crazy prices on rental of taxi boats and gondola. You go outside the hotel and you save 40%. They claim they have wifi but it... More

Was this review helpful? Yes 1
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, we thank you that you took your precious time to leave a review about our Donà Palace Hotel. We believe that we cannot make everybody happy since our lovely clientèle is different and has got different sensistivities/needs. What we are happy for is that we please the majority of the guests who decide to stay with us... and... More

Devizes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 27, 2014

The Dona Palace is a small, friendly hotel. It doesn't look much from the front, you could walk right past it and not even notice it, but once inside, it is a lovely stylish hotel. I chose it because of it's location, 2 minutes walk from St Mark's Square. You are right in the middle of the action, surrounded by... More

Was this review helpful? Yes 2
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Dave, we have just read your review... and we would like to thank you for the time you took to leave it as well as for the nice things you wrote about us. We were particularly glad to realize you found our service friendly and our establishment stylish. Instead, with reference to our location... well... it is one of... More

Los Angeles
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 22, 2014 via mobile

Surprisingly large room for Venice. Bathroom is very nice. Breakfast room is beautiful. We were there with a large group and rooms are very different. Location was perfect, has water taxi dock. Favorite spot tho was the back patio, watching the gondolas go by. Must purchase a drink to sit there, oh well! Pizza, salad spot across the street is... More

Was this review helpful? Yes 1
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir/Madam, thank you for the review which you have left on Tripadvisor. Must we say that we are very happy you appreciated the spaciousness of the bedroom? This, said by an American (where hotel rooms are mostly very, very large if compared to european standards), pleasantly surprises us. We are also glad you liked your bathroom, our buffet-style breakfast... More

London, United Kingdom
Top Contributor
50 reviews 50 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 13, 2014 via mobile

A lovely hotel with great staff in an excellent location. I had contacted the hotel before arrival as this trip was for my friends' birthday celebrations and the staff couldn't have been more accommodating, friendly and helpful. Adrian at the front desk and the blonde lady who works in the bar at the hotel and opposite ( I never caught... More

Was this review helpful? Yes 1
donapalace, Front Desk Manager at Hotel Dona Palace, responded to this review

Dear Sir or Madam, thank you very much for the review which you have left. We are pleased you found our staff great: we try to please our beloved guests daily and try to extend them the warmth of our italian way of life... for a real, satisfactory italian experience in Venice! We told Adriano and Natalia (the lady who... More

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Additional Information about Hotel Dona Palace

Address: San Marco 391, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Dona Palace 4*
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Also Known As:
Dona Palace Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#58 Luxury Hotel in Venice #81 Romantic Hotel in Venice
Hotel Class
Number of rooms
27

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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