we booked and paid in advance to stay here for 4 nights. when we arrived it was closed and a note was on the door to call a number. When we called a porter arrived after about 20 mins and led us through the back alleys to a small hotel where we were told we were staying as work was... More

although the elivator was only going up (no sevice going down), we love our small room (wall, carpet are very classy). there're only 2 pillows on the bed but we didnt really complain coz we stayed only overnight, one thing to keep in mind thou, you can hear the bell of the clock in the square, coz 20-30 steps out... More

We arrived in Venice about 9.30 at night and were directed to our hotel by staff at the airport. Once in Venice we walked around for over an hour until finally found "our hotel" After clambering up flights of stairs we discovered that we had the "wrong hotel", and that this hotel has almost the same name.(this hotel has apparently... More

Just returned from our stay here and I would never stay at this hotel again - Found the receptionists extremely rude (except for one friendly guy who worked in the day). We were greeted with a demand to note down my credit card details and to see our passports. Not sure that we even got a Hello. I didn't have... More

Stayed here 8 years ago, and came back again. The location is SUPERB! It's location alone is worth the 'entry price'. As for facilities, they are basic, but you can't exactly build a restaurant, gym and swimming pool on St Mark's Square. The facilities are perfectly adequet. The room was a little tired but clean, comfortable and a good size.... More

stayed here back in 2008 and returned for a couple of nights. same room as last visit. carpet getting tired and stained. breakfast pretty good and no matter what will never get tired of the view. overall a bit over priced....

My mum and I stayed at this hotel. The location was perfect for our needs and very convenient for my mum who could not walk vast distances. It is a four star but I would say it is at best a 3 star. There is a bar on the ground floor nd it can be a bit noisy. With the... More

we booked for a standard room and got a 1 bedroom suite. the suite was really nice and spacious, the bathroom really clean. the location was perfect. it was right beside the basilica and the square. the buffet breakfast was great as it was sent to our room. there was a time when we got back to the hotel at... More

This hotel was recommended to us, so we booked on line using their web site while travelling in Italy. Unfortunately though we booked 2 nights starting July 16, this got translated to a start date of July 15, and we received no confirmation email as promised. We did find a confirmation on line and emailed this as well as saved... More