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Novotel Venezia Mestre

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Via Alfredo Ceccherini 21, 30174 Venice, Italy
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Breakfast and 40% off
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Novotel Venezia Mestre
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1,487 Reviews from our TripAdvisor Community

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Traveler rating
    289
    745
    321
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    45
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803
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1487)
  • Mar-May only
    (364)
  • Jun-Aug only
    (552)
  • Sep-Nov only
    (371)
  • Dec-Feb only
    (200)
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Lincolnshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great hotel if travelling to Venice by car. Superb transport link to venice - took 30 mins to vaporetto station. Good sized, clean, confortable rooms, friendly staff with good English and amazing breakfast. All in all, a really excellent hotel for a base to venice. Oh! You are also very close to a Lidl for snacks etc to take into... More 

Was this review helpful? Yes
2 of 5 stars Reviewed 6 days ago NEW

We stayed at the hotel on 27-7- 2015. It advertieses itself as 4 stars but should probably only rate 2-3. It is largely an overnight stop for bus tours. The rooms are worn and shabby and in need of a refurb. Our first room had sewerage smell that would not leave so they moved us to another floor. We booked... More 

Was this review helpful? Yes 2
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.... More 

Ternat
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Friendly reception, free Wifi, very clean everywhere. Air conditioned rooms, right temperature. Large bathtub, enough towels. Everyting alright. Especially the swimming pool was very nice. Congrats to the professional pool guy who was really an asset to the hotel. We will certainly come back.

Was this review helpful? Yes 1
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will... More 

2 reviews
4 of 5 stars Reviewed 1 week ago NEW

we spent here one night on our way to Paris. Nice hotel for the children: swimming pool with very professional bathmaster; indoor games for young and old. Clean rooms, large bath, fine breakfast. Wifi is ok.

Was this review helpful? Yes
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Venezia Mestre Castellana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Arlington, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited during a heat wave (100F/40C everyday) and we MUCH appreciated the strong a/c. The room was also a larger size than more standard European-style hotels. The hotel struggles to provide breakfast to a very large group of guests. We had a separate lunch at the restaurant which was a bit uninspiring. The front desk reception was extremely helpful... More 

Was this review helpful? Yes
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - general manager More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at this hotel three times, staff are always helpful and kind. Buffet breakfast is delicious. Rooms are clean. Would recommend. There are many dinner options within walking distance. Taking the bus into Venice is straightforward and the bus stop is near.

Was this review helpful? Yes
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Venezia Mestre Castellana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Tel Aviv, Israel
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. There is a bus a few minutes walk from the hotel which takes you directly to Venice in 20 minutes. The rooms are big and clean. Very good breakfast. Good WiFi. If you are traveling by car, it's very convenient as a hotel has a private parking site. In a whole I would definitely recommend this hotel.

Was this review helpful? Yes
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Venezia Mestre Castellana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Melbourne, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was OK I suppose. We were there for 2 nights and it kind of felt like a prison. The staff wasn't very friendly. There weren't nearly enough seats in the breakfast area to accommodate everyone with breakfast. It was like 15 min taxi drive to piazza Roma 35€. There were much better hotels in the actual city of... More 

Was this review helpful? Yes
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve... More 

Hotel Review Summarization

What travelers say

  • Bus stop(16)
  • Very good(15)
  • Reception staff(3)
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