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Novotel Venezia Mestre

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Via Alfredo Ceccherini 21, 30174 Venice, Italy
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Novotel Venezia Mestre
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Novotel Venezia Mestre
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1,336 reviews from our community

Traveler rating
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    666
    291
    77
    36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • Danish first
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  • English first
  • French first
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  • Indonesian first
  • Italian first
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  • Polish first
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    (293)
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France
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here a few times. Novotel do a very good deal for families where you get a room with double bed and a sofa bed for the kids. This Novotel is a short walk to the bus stop that has a regular service to Venice. The bus takes about 20 minutes. It saves you paying the high prices... More 

Was this review helpful? Yes 1
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, thank you for taking the time to inform us about your experience following your stay at our hotel. We look forward to welcoming you back soon, Yours sincerely, Sergio Mobilia - direttore More 

Coronado, California
Contributor
19 reviews 19 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here before heading on a cruise. I specifically picked this hotel for the fact they give families a break when needing more than one room. The rooms are not anything fancy, but they were spacious and had all the amenities.. The location isn't too far from Venice, but still costs a bit for a taxi to the port, and... More 

Was this review helpful? Yes 3
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review
Google Translation

Gentile Ospite, desideravo ringraziarla per aver dedicato del tempo a scrivere la recensione relativa al suo soggiorno presso la nostra... More 

Mumbai (Bombay), India
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is just classy. Being a business centered chain, you can expect everything even for your leisure stay. Its clean, spacious with couteous staff. Complimentary breakfast was good. Not very in mid of the city though

Was this review helpful? Yes 2
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon, Yours sincerely,... More 

Petaling Jaya, Malaysia
Contributor
13 reviews 13 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here for a night. The room and bathroom are both spacious enough. The gym was a bit small but it has the basic equipments/machines. The breakfast served was so-so, it would be great if more fruits could be served other than prunes and apricots.

Was this review helpful? Yes
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, thank you for taking the time to inform us about your experience following your stay at our hotel. We look forward to welcoming you back soon at one of the Novotel hotels. Yours sincerely, Sergio Mobilia - general manager More 

Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 20, 2015

Not a fancy hotel, but just an average hotel where you want to sleep and go the next day (which did not bother us as much as we were here with a tour, so after a full day trip in Venice, coming back to any bed and collapse is desirable.) It's a bit dated but still clean and acceptable for... More 

Was this review helpful? Yes
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. We look forward to welcoming you back soon, Yours sincerely, Sergio Mobilia - general manager More 

Kiev, Ukraine
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 3, 2015

It's just an old hotel that needs some good care. Breakfast was awful - I didn't eat anything on my plate. In the room you have a teapot which is really nice but only 2 paper (!) cups. Now, there were two of us in the room and we had to reuse the cups for tea and coffee until they... More 

Was this review helpful? Yes 2
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We... More 

Sao Paulo, SP
Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 3, 2015

This hotel does not keep up to Novotel standards. It´s very clean but the beds are not comfortable at all! The pillows were terrible, and as we only tried them when we went to bed, we were told that at that time we couldn´t have extra pillows, only the next day! Breakfast was good and dinner was very good too.... More 

Was this review helpful? Yes 1
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 16, 2015

Hotel is clean and tidy, staff are friendly but I'd like to know who I send the bill for the chiropractor to? I've slept on floors that have had more give than this bed, and I say that in all seriousness. It's a deal breaker! Also, the location is quite far out so take my advice and AVOID. Your back,... More 

Was this review helpful? Yes 1
Sergio M, Direttore at Novotel Venezia Mestre, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We... More 

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