Our room was beautiful, truly like a Venetian palazzo, but our enthusiasm was dampened by the indifferent and unhelpful front desk staff. The same gentleman was staffing the front desk for the entire weekend we were there (2-night stay), and he was not very friendly. When we first arrived, he took his time to finish sweeping the area behind the... more

Just got back from our honeymoon in Italy and enjoyed a two night stay at this hotel. The staff were so kind and helped us to celebrate with complimentary Prosecco and a gift of a lovely picture book of Venice. The hotel is not exactly easy to find (we were rescued first by two australian tourists and finally by a... more

I stayed in a double room in the new annex of Casa Santa Maria Formosa at the end of May. The front desk attendant was a bit brusque on check in but the assistants in the annex were terrific. I had pre-paid at a discounted rate and ended up with a corner room with three windows each overlooking the canal... more

My wife and I were privileged to stay at the Casa Formosa after a long hot day of trekking around beautiful Venice and its outer islands. What a welcome relief and surprise it was to arrive as this hotel and find its cleanliness, ambiance and warmth from its hotel staff to the room layout with it's beautiful decor, its spotless... more

We just stayed at this hotel 2 nights ago but the friendliness of the staff started way before we began our trip to Venice! Paolo and Don were very attentive to everything we needed before (by way of emails) and during our stay. The location is perfect, the restaurant recommendations were very good, and the room was very nice and... more

When looking at the map of Venice, we thought we were giving up a little on location to get value and to be right on a canal, but much to our delight, when you get there and get to know Venice, it's in exactly the right spot...our building and the Piazza it's on were even prominently evident in a 15th... more

Actually, my wife found this gem on TripAdviser while we were in our planning stage. This is tucked away off away from the noise of the more central areas. We were in the new annex with a room on the second floor. Brand new room, lofted ceiling with sparkling new bathroom. We had a view of a side canal with... more

Excellent position - truly 5 minutes walk from Rialto and 10 minutes from St Marks. Alonside canal - most rooms have view. Rooms are quite small but well furnished and comfortable - modern, clean shower/toilet en suite. Breakfast (continental) is taken in a tiny annex to reception - food is good but limited choice. Staff very helpful with making bookings,... more

Absolutely perfect location, very friendly & helpful stuff (our best regards to Paolo!!!), freshly redecorated rooms and good breakfast, We loved every minute of our stay there! more