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All 382 Venice hotels

Hotel Lux

3.0 of 5 Hotel   |   Calle delle Rasse Castello 4541-42, 30122 Venice, Italy (Castello)
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48%
Ranked #312 of 382 hotels in Venice
A recent review
4 of 5 stars reviewed 1 week ago
cheriedetermes Albany, Australia
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277 people have reviewed this hotel

Traveler rating
    24
    88
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55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Lagrange, Ohio
1 review
1 of 5 stars Reviewed yesterday NEW

I stayed at the Hotel Lux in Venice last August. I should have submitted this review back then. Nonetheless, here it is: The Hotel Lux in Venice was the worst facility I have ever stayed in. Lux should not be a part of the name of this so-called hotel because it denotes a hint of luxury. It's not even close.... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Absolutely terrible.... Put on level 3 with a horrifyingly narrow stairwell. Luggage just fitted but almost impossible to climb stairs if you're not young and fit. No staff assistance even though two were present. Happy to watch my 6 and 8 year old daughters...and wife help me though... Card didnt work for room on one occasion... A/C was not functioning...actually... More

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Albany, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I don't understand why everyone is being so harsh with their reviews....This hotel is wonderful! Basic but liveable rooms. Yes, they're small but we were always out wandering around and only needed our room to sleep in. No elevator, but the stairs are easy enough to manage. Air con was amazingly good and so were the staff! They helped us... More

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Sicily, Italy
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Great value if wanting to stay in the heart of venice for a few nights. Small clean room reasonable size bathroom, quiet, amazing breakfast and coffee walking distant to st. Marco's square. Does not have a lift only stairs which is difficult taking suitcases so ask for first floor. Luggage storage if need.

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Glasgow, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

We booked a family room at this hotel for 2 days. The room was up three floors of narrow stairs, with no elevator, and was so small that you could hardly squeeze between the beds and the wall. The air conditioner did not work, and the room was sweltering hot. The hot water did not work, and the light in... More

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Bradenton, Florida
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Overpriced dirty no help from staff .Staff rude and unhelpful. Overcharged me , refused refund Had to haul luggage up a narrow staircase with no help A/C broken made no attempt to fix a one star at best go elsewhere

Was this review helpful? Yes 1
Gold Coast, Australia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

When we arrived asked to pay tax immediately in cash. Know why after check in. 65 narrow steps to our room you carry everything as there is no porter. Shower broken, safe broken, TV did not work. During our 3 night stay they never attempted to fix anything. Attitude was disgusting by all staff. On speaking with others we met... More

Was this review helpful? Yes 1
Hastings, New Zealand
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 27, 2014

This hotel was disgusting the rooms were outdated, beds were hard and like sleeping on concrete, no lifts had to carry luggage up 4 flights of stairs, light bulbs missing, room felt like & looked like it needed a good clean, breakfast area was tiny. Overall I would never stay here again nor would I recommend this place to anyone... More

Was this review helpful? Yes 1
Venice Italy
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 22, 2014

Over priced, standard rating is not correct, should be one star, facilities old, worn, location OK, room very small and well worn and dated plus up two flights of stairs, no free internet, poor air con, overall very shabby and would not recommend to anyone👎

Was this review helpful? Yes 4
Istanbul, Turkey
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 20, 2014

The hotel has a great location. But be careful there's no elevator in the hotel and the stairs are steep. The rooms are not big - that's very expected in Italy. The decoration is poor. The bathrooms are clean but small and not ergonomic, when you sit on the closet, your knee touches the bathtub. And the breakfast is average.... More

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Additional Information about Hotel Lux

Address: Calle delle Rasse Castello 4541-42, 30122 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Lux 3*
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Also Known As:
Lux Hotel Venice

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