Although this hotel was in an excellent location (right by S. Marco), the facilities were very run down and furniture was very old. you also need to climb multiple flights of stairs as there is no lift so ensure you are well, fit & able to do this with heavy luggage. Do you research for alternative hotels around the same... More

Avoid staying at this Hotel. Even to get to the reception you need to climb a flight of stairs. We were given a room not in the main building, but across the street. The room looked old & badly maintained. The phone in the room was not working. The only saving grace was the courtesy of staff.

Great location near San Marco and in the by lanes of Venice. Walking distance from all major landmarks near the Grand Canal. Tours to Murano and other islands also start from close to the hotel. Numerous restaurants in the vicinity to savour Italian food. Easy to commute to any place in Venice by boat. Gondola rides available right across the... More

Good bits: location, clean, nice staff.....stunning city Bad bits: stairs lots of them...exhausting! Room in a side street in another building.... Wall covering could have been cleaner... No tea making stuff! Shower didn't work.. Air con not great.... Having said that you get what you pay for! In hindsight I would have stayed at the lido and got waterbus into... More

Nice hotel. The room was very small - it had only a place for a bed, a very small table and a small closet, which was not usable, due to its size. The bed wasn't a real double bed, it was more like one and a half. The room was clean, and so was the bathroom. It seemed to be... More

My husband and i have just come back from Venice, and we stayed at the lux hotel, we were put in the room almost at the top of the building, we carefully considered before going out that we would climb the stairs just once a day, so making sure we didn't forget anything. The breakfast was very minimal, if you... More

I will never recommand this hotel to anyone though the location is good. The room is really tiiiiny and not clean. You have to carry your luggages all the way up to 3rd or 4th floor. The steps are really narrow. All in all, worst hotel i have stayed in Italy.

My husband and I stayed at the Lux in sept 2012, when we arrived we were told there was no one to take our bags up to the third floor my poor husband had to carry them up one by one hes 63years old. The breakfast if you call it that was very minimal and they really should clean the... More

i am 71 my wife 69 and disabled,we booked a 3 nightbreak at hotel lux requesting a low floor.we arrived at hotel at 9-o pm to be told by reception despite having booking &accomadation voucher our room had been taken by a guest on a wkly basis,but we could have a room at a b+b quite near.after along protest we... More