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All 383 Venice hotels

Hotel Royal San Marco

4.0 of 5 Hotel   |   Calle Dei Fabbri 848 | Piazza San Marco, 30124 Venice, Italy
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Hotel Royal San Marco
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Ranked #241 of 383 Hotels in Venice
A recent review
3 of 5 stars reviewed 2 weeks ago
Legallyback Makati, Philippines
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429 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Makati, Philippines
1 review
3 of 5 stars Reviewed 2 weeks ago

Nothing really royal or great about the Hotel. The room is terribly small. Location is great if you want to be near the San Marco Plaza. Breakfast is just something to fill up your stomach. There is no WIFI in the room. WIFI only available in the breakfast room.

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New York City, New York
Top Contributor
152 reviews 152 reviews
30 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We previously stayed at their adjoining property, the San Marco Palace. Between the two, the San Marco Palace is the better choice. While very affordable for Venice (I paid about $100/night), this is a fairly basic hotel for all its trappings of luxury. If you don't mind a no-frills experience, or need to stay on a budget, it's OK, but... More 

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Cordoba, Argentina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is beatiful following the styles from Venice, very nice! The location is excellent, you are just behind the San Marco square. Access from the airport is easy, as you have to get a train to the station in the island and then a boat (taxi) to the San Marco square and that's it. The only issue is that... More 

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Los Angeles, California, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 14, 2014

If you are expecting to stay at a 4 star hotel at a great affordable price in the heart of Venice, prepare to be disappointed. This is at best a 3 star hotel, probably a 2 star. You get what you paid for. And we got a very low price for the area. The front desk was friendly, but not... More 

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Fredrikstad, Norway
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed November 13, 2014

I have never in my life been so disappointed in a hotel. The Location is great, but the hotel staff were not very friendly or helpful, and it destroyed our stay in Venice. We walked around feeling uncomfortable and didn't want to be at the hotel. That is not how you want to feel on a vacation.

Was this review helpful? Yes 1
Royal S, Responsabile relazioni pubbliche at Hotel Royal San Marco, responded to this review

Dear guest, thank you very much to let us know your opinion about your stay. For us, the guests' opinion is always the best one to improve our services. We feel so sorry if you had troubles with the members of the staff, we usually try always to let the guest feel welcome and let him have a wonderful stay.... More 

Nelson, New Zealand
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 11, 2014

Excellent location!!!!! The rooms were clean, tidy, comfortable, and good value. Nothing to rave right home about, and the breakfast was pretty poor, but over all it was great value and the location honestly couldnt have possibly been any better.

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Royal S, Responsabile relazioni pubbliche at Hotel Royal San Marco, responded to this review

Dear Ms Leah, thank you, thank you so much for your wonderful review! It's such a pleasure to find that our efforts have been appreciated, that we're alerady looking forward for your return in Venice to try in offer you even better than what we've offered this time! The satisfaction of the guest is our first goal, and we're glad... More 

Lancaster, PA, United States
Top Contributor
67 reviews 67 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 8, 2014

We couldn't have asked for a better location right off of Piazza San Marco. However, that was about all that we could say positive about this tour hotel. The elevator only held about two people and luggage. The rooms were very small and shabby. The staff was incredibly rude and unhelpful. There was no Internet to speak of. Only spent... More 

Was this review helpful? Yes 2
london
Contributor
19 reviews 19 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed November 4, 2014

Billed as a four star, this is at best a one star. Our room (407) was tiny; with scuffed furniture and paper thin walls. Bed was hard and linens scratchy. Also the lift was between our room and 408 and we heard every creak and whir all through the night. (The same must be true of all the rooms ending... More 

Was this review helpful? Yes 1
Prague, Czech Republic
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 3, 2014

Very very good location, right off Piazza San Marco in the heart of everything. the location was amazing but the room was so small, our two luggage were a problem in the room. Older decoration and not that well appointed. We stayed there for only two nights.

Was this review helpful? Yes 1
Royal S, Responsabile relazioni pubbliche at Hotel Royal San Marco, responded to this review

Dear Guest, We would like to thank you very much for these nice comments about our hotel, and we would like also to apologize if the size and decoration of the room didn't let you enjoy totally your time in Venice. If only the reception staff would have known that, they would have changed your room in a few minutes.... More 

Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 1, 2014

Our room was very spacious...older decor and not that well appointed, but it was a suite with a large kitchenette and separate living room. The location was also amazing. Right off Piazza San Marco in the heart of everything. And the view from our window looked directly out into the canal. Very pretty. Unfortunately, the customer service was appalling. The... More 

Was this review helpful? Yes 1
Royal S, Responsabile relazioni pubbliche at Hotel Royal San Marco, responded to this review

Dear Ms Jennifer, thank you very very much for finding the time to write your opinion about your stay. We thank you also for the beautiful comments regarding the accommodation you've been assigned to. On the other hand, we would like to apologize for the inconvenient caused by our staff, which is usually helpful, friendly and always trying to give... More 

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Additional Information about Hotel Royal San Marco

Address: Calle Dei Fabbri 848 | Piazza San Marco, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Royal San Marco 4*
Number of rooms: 93
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Also Known As:
Royal San Marco Venice
Hotel Style:
#87 Luxury Hotel in Venice

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